(833)497-3667

Read what people are saying
about Precision Garage Door in:

Fort Smith Area, AR

Precision Garage Door of NWA & River Valley
has received 99 reviews, averaging 4.82 Stars:
1 2 3 4 5
Review:

I saw your commercial on TV. It said you could call 24/7, fast response time, all needed parts on truck and expert technicians. All true. I called on Thursday evening and your technician, Jacob Baggett, arrived at 9:30 Friday morning, did an excellent job installing a new garage door opener and was finished by 10:30. It was a pleasure working with your company and would highly recommend to anyone needing quick, professional service.

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Jacob Baggett Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jacob Baggett
Review:

On time, had everything needed for the job on the truck, fast and quality installation and professional technician!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Dear Patrick, I appreciate the opportunity to provide feedback. First, all employees have been very courteous and professional. I first knew of your company when I requested an evaluation of the garage door when performing a pre-purchase home inspection. I am curious if the information provided to me after a purchase service call was also provided to the seller. Appears the door and opening mechanism is a "safety issue". The motor is failing which is the actual cause of the remote and wall switch working randomly. Upon assessment, it is recommended that the door be replaced which would include the motor and other items. This is substantial expense that I will now have to incur. I would like the opportunity to discuss this further with you at your convenience. Best Regards, Brenda Lee 903-707-6490

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Dustin Mclean Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Dustin Mclean
Review:

Was way to expensive. I was told on the phone it wouldn't cost much more than 170. Plus a military discount. The lady had my email wrong and spelled my name incorrectly after repeating 5 times

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A Response from: Patrick Behrens

Thank you for taking the time to talk with me today and giving us the opportunity to rectify the situation for you. We look forward to earning your business again in the future and thank you for trusting Precision Door Service of NWA for your garage door needs!

Comment from: Tommy Binh

I would like to change my rating to 4 stars. Even though I wasn't satisfied, they made the time to make it right. Thank you guys.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Trenton called me to let me know he was on the way, then received a text with Trentons picture to let me know. He was very professional and knowledgeable, and ordered what I wanted very quickly. Thank y'all so much.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Your tech was polite and did a good job in the inspection & repairs. However, whenever I was chatting with your website representative on December 11, I was somewhat disappointed. While asking what your service rate was, the rep’s reply stated that it was $89 and that it was waived if the tech completed the work. The rep was confused that it hey had sent me a reply ku intended for someone else. This is very unprofessional and doesn’t make a good impression.

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Dustin Mclean Service Provided:
Garage Door Repair

Product:
Cables

Technician: Dustin Mclean
Review:

Trenton was friendly, knowledgeable and efficient. He had our door back to working properly very quickly. What a good representative for your company. Annette Baker, Van Buren AR

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Service Provided:
Garage Door Repair

Review:

Justin and Jason did an absolutely wonderful job installing my new garage door opener. It broke the night before Thanksgiving and they were here the day after Thanksgiving fixing it that’s pretty good service in anybody’s book. The work was exemplary. It wasn’t inexpensive, but you get what you pay for

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
Review:

I was very satisfied with the work Dustin McClean did on my garage door. As a disabled senior it was such an inconvenience to have to park my car out on the driveway. When I called your office I was told the man would be here that day and his truck would have all the parts. This young man knew what he was doing and performed an amazing job. He was informative and very honest and polite. Good employee you have there. Thank you for a job well done.

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Dustin Mclean Service Provided:
Garage Door Repair

Technician: Dustin Mclean
Review:

The technician, Trenton, was very nice, courteous, and professional and helped me understand what needed to be done.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

I was very happy about the courteous and knowledgeable service I received from Justin. He explained everything to me and answered all my questions. I saw your advertising on T.V.and had been having problems with my garage door. I chose to purchase a new door. Thanks for all the information from Justin.

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Justin Peterson Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Justin Peterson
Review:

Return customer.

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Dustin Mclean Service Provided:
Garage Door Opener Repair

Technician: Dustin Mclean
Review:

Great service! The technician (Trent) was on time, very professional and friendly. He immediately surveyed my door, told me what was wrong, suggested parts, and gave me a quote. He then did all the work quickly, precise, and safely. I have no doubt my garage door will be worry free for years to come and if not I will call Precision.

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Service Provided:
Garage Door Repair

Review:

Excellent contact by chat! Fast service! They were here the next day fully prepared! Excellent professional work! So very pleased with results! Highly recommend this company!

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Service Provided:
Garage Door Repair

Review:

Called precision door NWA to repair my shop door, very professional, keep me informed on when they would be here. Justin the tech, was very professional as well. Would recommend this company to anyone needing installation or repairs for their garage door needs.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Trenton was our technican. He was professional and very personable. He quickly examined the garage door and assessed the issue. Trenton also helped to reprogram our remotes. Appreciated the GREAT help. Happy to recommend Precision Garage Door

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Service Provided:
Garage Door Repair

Review:

Casey arrived on time and repaired my garage door. He was friendly and knowledgeable. I appreciate his knowledge and expertise.

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A Response from: Patrick Behrens

Thank you for the review, Debby! We appreciate you giving Precision Door Service of NWA the opportunity to earn your business!

Service Provided:
Garage Door Repair

Review:

The tech. was very friendly and knew his doors and hardware. He was there before the time he was suppose to be.

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Dustin Mclean Service Provided:
Garage Door Repair

Technician: Dustin Mclean
Review:

Seth was awesome and he did a great job. He outlined everything he was going to do and did it in a timely manner. I am very pleased with Precision Door.

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Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Seth Ottino
Review:

Great job. Quick response time and Seth was outstanding. He knew what to do and how to do it, and got us back in a short time. Really appreciated your company. Thanks.

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Seth Ottino Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Seth Ottino
Review:

I called Precision to fix a broken spring. They came out promptly and gave a bid of $1100.00 to my wife. I told them to to leave. I then called Southwest Garage Door Co who came out and fixed my garage doo for $175.00. I paid Precision their $49.95 service fee and save almost $1000.00 by using Southwest. Thanks Precision for costing me and extra $50 for nothing. You guys are the storm chasers of garage doors. I won’t waste my time calling you again.

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Dustin Mclean Service Provided:
Broken Garage Door Spring Repair

Technician: Dustin Mclean
Review:

Trenton was outstanding he went above what was expected and he did not try to sell things not needed. I would recommend him again on any service on my garage door.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very pleased with workmanship of the technicians, very thorough, cleaned everything up, instructions were clear…. Well pleased with the new door!!!!

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Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Fast dependable service. Went the extra mile to ensure that everything was working properly, and explained everything in detail. Very professional. The only complaint I have is the price was a little more than I expected, but all in all everything was great!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Jacob exceeded our expectations. He was professional and did a fantastic job.

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Jacob Baggett Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Jacob Baggett
Review:

We are very happy with our new garage door. From start to finish everything happened as we were told. Delivery was right on time. Cory was out tech. Very pleasant, explained all the features. He was prompt and neat. We would recommend precision door wholeheartedly

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Justin was just amazing! Very knowledgeable and professional, he quickly identified the problem, and explained exactly what had occurred, and what was happening as the door tried to open. He alerted me to the fact that the door was not safe and that no one should try and use it before it was replaced.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Justin was very knowledgeable and friendly! Repair was done quickly at a reasonable price! Would definitely recommend them!

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Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
Review:

They done an awesome job. everything was messed up and they completely reworked it, it is so quiet and works better now then it did when it was brand new. i am very pleased with the job they did. thank you very much. Sheila Carver

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Service Provided:
Garage Door Opener Install

Review:

Great job. Answered questions well, explained things to help with clarifications. Worked efficiently and independently. Polite and personable. Just one unanswered question. After he left I found a nice shiny and new hexheaded lock nut on the garage floor. Is something missing above?

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
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Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756

License

AR License #
0365280618