Read what people are saying
about Precision Garage Door

Dear Patrick, I appreciate the opportunity to provide feedback. First, all employees have been very courteous and professional. I first knew of your company when I requested an evaluation of the garage door when performing a pre-purchase home inspection. I am curious if the information provided to me after a purchase service call was also provided to the seller. Appears the door and opening mechanism is a "safety issue". The motor is failing which is the actual cause of the remote and wall switch working randomly. Upon assessment, it is recommended that the door be replaced which would include the motor and other items. This is substantial expense that I will now have to incur. I would like the opportunity to discuss this further with you at your convenience. Best Regards, Brenda Lee 903-707-6490

- Brenda Lee

I needed to provide some basic lubrication/maintenance as it had been some time. The door was a little loud. They came out same day, performed a routine annual maintenance, changed out some rollers, lubricated, etc. The tech showed me how I can lubricate at each spot at the right interval. The door is like new and I now know what I should be doing. Very satisfied!

- Patrick

We are glad we could help, Mr. Hyde! If you need anything us, just give us a call! Thank you for choosing Precision!

Was way to expensive. I was told on the phone it wouldn't cost much more than 170. Plus a military discount. The lady had my email wrong and spelled my name incorrectly after repeating 5 times

- Tommy Binh

Thank you for taking the time to talk with me today and giving us the opportunity to rectify the situation for you. We look forward to earning your business again in the future and thank you for trusting Precision Door Service of NWA for your garage door needs!

Very satisfied. Jacob was very knowledgeable about the whole process and very professional.

- Patrick

Thank you for taking the time to leave us a review, Mr. Wise! We appreciate your business and look forward to serving you in the future!

Very professional and knowledgeable. Great quick service.

- Patrick

Thank you for the kind words, Ann! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future!

The technician was prompt curtious and well qualified, he did the service work and put my door back in order.

- Patrick

Glad we could help, Mr. Franklin. If you need anything, please let us know! Thank you for leaving a great review!

I really appreciate Seth doing a great job fixing our garage door today. He did a fantastic job & explained all of the details involved. He had the garage door sounding & working so much better. Thanks Precision & thanks to Seth! Charles Tedder

- Patrick

Thank you, Mr. Tedder, for the awesome review. We are glad to hear you were happy with the service and your technicians! We appreciate your business!

I needed to pick up my grandchildren from school in an hour when my garage door's chain broke as I was preparing to leave to do a few errands before school was out. I called Precision Overhead Door and told them my situation. Within 45 minutes, Justin the tech called me and said he was on his way. He was able to manually lift the door and I got my car out. He explained what parts were needed and the cost and I left to go get the kids while he did the work. He was finishing up when I got back and I paid him. There is a lifetime guarantee on the work and parts. He was courteous, thorough in his explanation and very professional.

- Patrick

Thank you very much for sharing your positive experience and your recommendation, Mr. Archer. It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision

Prompt and competent

- Patrick

Thank you for the great review!

I would highly recommend Precision Door for services and products. Their quick response and attention to quality repair was impressive. They stand behind their products and offer first rate, professional service. A refreshing experience in today’s “get ahead” business world!

- Patrick

Thank you so much, Ms. Smith! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! We appreciate your business!

We're very impressed and pleased with the great service. The technician was very thorough and focused on taking care of our garage door opener. We highly recommend your company. Thank you.

- Patrick

Thank you for the great review and recommendation, Jeannie. We pride ourselves on the quality of products and level of service we provide and are pleased to know you got to experience that. Thank you so much for choosing Precision! We appreciate your business!

I could not have asked for better service. Jason was very cordial and did an excellent job.

- Patrick

We are so happy to hear you had a great experience with us. We have a great crew and are extremely grateful for each and every one of them. Thank you for taking the time to leave us a review, Mr. Sanford. We appreciate your business and look forward to serving you again in the future.

The folks at Precision are always polite and courteous and response times are speedy. We called about issues with one garage door not closing properly and the other was not responding to pets crossing the sensor beam when closing. Drew was here the next morning and had us back to normal function in just a few minutes. We are very satisfied with Precision Door Services.

- Patrick

Thank you very much for sharing your positive experience and your recommendation, Mr. Howard. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

We have used Precision Door in the past and the service was excellent. Trenton was on time and did excellent job repairing our door last service call. When it came time to replace the garage door opener we did not hesitate to contact Precision Door. We were pleased to find that Trenton would be installing our new door opener. He did an excellent job installing and explaining the operation and features of the new opener. I would highly recommend Trenton and Precision Door to family and friends.

- Patrick

Thank you very much for the kind words, Mr. Johnson! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service was prompt and great

- Patrick

Thank you for the great review, Mr. Trammell. We appreciate your business!

Precision door was used by my home warranty about two years ago and the two young men that came that day impressed me. Steve Colley has impressed me even more. His overall attitude of what can I do to help you was way above what I’ve seen in other service providers. He even did something I consider extra, at no charge, when my key pad didn’t work. Helping me replace my 9 volt battery. Thanks for such quick and great service. My garage door has never opened and closed as smoothly as it does now.

- Patrick

Thank you very much for the kind words, Mr. Nevener! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Jacob and his technician were very professional! They both explained what happened and knowledgeable in repairing the spring. Appreciated them listening to our concerns about other features as well. Happy we used precision!

- Patrick

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!

Wonderful service by Trenton. Thank you! We are getting all of everything replaced. New garage door in 6 weeks! Yay. :)

- Patrick

We are thrilled to hear Trenton provided a great service for you! Thank you for choosing Precision for your garage door needs!! Glad to hear you're excited about your new doors!

Trenton called me to let me know he was on the way, then received a text with Trentons picture to let me know. He was very professional and knowledgeable, and ordered what I wanted very quickly. Thank y'all so much.

- Patrick

We are glad you had a good experience from start to finish. Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!

Your tech was polite and did a good job in the inspection & repairs. However, whenever I was chatting with your website representative on December 11, I was somewhat disappointed. While asking what your service rate was, the rep’s reply stated that it was $89 and that it was waived if the tech completed the work. The rep was confused that it hey had sent me a reply ku intended for someone else. This is very unprofessional and doesn’t make a good impression.

- Patrick

Thank you for taking the time to leave us a review, Mr. Webb. We appreciate your business.

Jacob did a great job! They were on time, efficient, diagnosed the issue and performed solid work. Plus offered lifetime warranty on the parts they installed. Good deal.

- Patrick

Thank you very much for the kind words, Corey! We are pleased to hear you had a great experience with us and we look forward to working with you in the future!

We had used you before. Jacob Baggett was so nice and very professional. At this point I'm very pleased with the work. It was also nice that you could come the day I called.

- Patrick

Thank you, Ms. Morris, for the awesome review. We are glad to hear you were happy with the service and your technicians. If you need anything, let us know! Thanks for choosing Precision!

Precision Door Service responded to our garage door problem within 24 hours. The repairman was professional, on time, expertly found the problem, fixed it and was on his way. Thank you, Mark and Carol Callies

- Patrick

We were happy to help! Glad you had a good experience with us. We look forward to serving you in the future! Thank you for choosing Precision!

After my garage door made a loud bang I saw that one of the wheels had come completely off track. It was 4:00 pm so I called and feared I would be told they wouldn’t be able to help me today, but instead Steve Colley, a technician was at the house by 4:30. Steve was great, explained what needed to be done and provided me with the approximate cost. This company is truly the best, putting customer first.

- Patrick

We are thrilled you had a great experience with us, Ms. Beyer! Thank you for taking the time to leave us a review. We really appreciate your business and look forward to serving you again!

Trenton was friendly, knowledgeable and efficient. He had our door back to working properly very quickly. What a good representative for your company. Annette Baker, Van Buren AR

- Patrick

Thank you for the kind words, Ms. Baker! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

I used in the past, excellent service & company. Jacob quickly diagnosed the problem & took care of it immediately. Recommended

- Patrick

Thank you for that great review and recommendation, Mr. Herbert! We are happy we were able to help! If you need anything else in the future, just give us a call. Thank you for choosing Precision!

Service was very prompt and the Technician Steve Colley was very knowledgeable and friendly! I strongly recommend calling Precision for any garage door needs

- Patrick

Thank you for taking the time to leave us a great review and recommendation, Mr. Keener! We are happy to hear that you had a great experience with us. We appreciate your business and look forward to serving you again in the future!

They were on time and very professional in their job. I will call them again for any garage door problem. Also, I recommend them.

- Patrick

Thank you for the kind words and recommendation, Ms. Cordero. We strive to provide the best service possible, and we are pleased to hear you noticed. We appreciate your business! Thank you for choosing Precision!

The technician was friendly, knowledgeable, and efficient. The work was done well and on time. I am very impressed with Precision Doors of Northwest Arkansas.

- Patrick

Thank you very much for the kind words, Ms. Lievsay! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

I have referred so many people to this company.! Superior customer service. I love the insulated garage door.

- Patrick

Thank you for the support, Pam! We are happy to hear you enjoyed our service from beginning to end, and we truly appreciate you recommending us. Thank you so much for choosing Precision. We look forward to serving you in the future!