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about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 1485 reviews, averaging 4.88 Stars:
Rogers, AR
Thank you for the stellar review and recommendation, Eric! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Fayetteville, AR
Very prompt and responsive to service request. Very professional service. Seth was very nice. He walked me through the entire repair, made recommendations, and repaired the other door as well. He upgrading cheap contractor grade parts with improved components.
- Patrick
Brett, thank you for leaving us a review. We're glad that Wes was able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!
Van Buren, AR
Dustin Mclean was courteous and professional. He was very helpful and was on time. I was impressed with his customer service! Expectations were met. Problem was solved. Strongly recommend this company if you are in need of garage door repair and maintenance.
- Patrick
Thank you, Mr. Pham for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business and recommendation! Sincerely, PDS of NWA
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Springdale, AR
Drew was very professional, knowledgeable about every aspect of my garage door service needs answering all of my questions! He replaced all three of my garage door openers that were terminally damaged due to lightning strike. He cleaned up after completing the job; leaving nothing behind for me to clean up. I am thoroughly pleased!
- Patrick
Thank you very much for sharing your positive experience, Mr. Murphy! We pride ourselves on the level of service we provide and are pleased you received the best We hope you will enjoy all the features of your new opener. We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family
Service Provided:
Product:
Technician: Drew Bates
Fayetteville, AR
Aaron arrived promptly and introduced himself. He assessed the trim issue I reported and spent a few minutes securing the trim. He closed the garage door to make sure daylight wasn’t seen from the inside of the garage. He didn’t even charge for his service! I’ve had several unpleasant experiences by other contractors I’ve hired, but Precision has faithfully provided five star customer service????
- Patrick
Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Fayetteville, AR
The technician was very knowledgeable and explained what needed to be done clearly and suggested other things needed. The technician did a great job in repairing my garage door. Thanks, Steve
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
Bentonville, AR
These guys are always prompt and professional. I highly recommend them.
- Patrick
Thank you for the great review, Mr. and Mrs. Crawford and your recommendation. We appreciate your business!
Rogers, AR
I had a broken wire to sensor eye. Tech noticed fraying on one cable so replaced it too. Also replaced worn rollers. Tech, Jacob Baggett, was very friendly & courteous, as well as the Tech he was training. He showed me what was wrong and explained what it would take to fix it. They did good work & were professionals.
- Patrick
Glad we could help Phyllis! We appreciate your business and look forward to serving you in the future!
Cave Springs, AR
Justin came out the same day to help us. He was knowledgeable and extremely polite. Would recommend to anyone
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for your business and recommendation! Sincerely, PDS of NWA
Rogers, AR
Had two garage door openers installed it took two hours. They realigned doors, would use them again. Thank you
- Patrick
It is a pleasure to hear that your service was great from start to finish! We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
Farmington, AR
Thank for the rapid response, Seth was very professional and very polite. And did a great job ...
- Patrick
Glad we could help Mr. Johnson. We appreciate your business and look forward to serving you in the future!
Bentonville, AR
Steve was great and explained everything so that I understood why I as having issues with the door and my different options to get it fixed right.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
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Fayetteville, AR
I called Precision and was speaking to a human in under a minute. Bridget was very friendly and helpful and scheduled a repairman for the same day. David communicated with me throughout the day letting me know exactly when he would be there. I was not present for the repairs since I was away on work, but he kept me informed throughout the entire process. He assessed the problem and fixed it (replaced the broken springs and several other parts) in just over an hour. Very professional organization. Thank you!
- Patrick
Thank you Mr. Wolfe for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA
Farmington, AR
Polite, honest, all details were explained thoroughly and work done in a timely manner.
- Patrick
Thank you for the kind words, Paula! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Bentonville, AR
I'd highly recommend not having this company come to your home for a repair. No attempt was made to repair our garage door. I basically had to pay $50 to have them try and sell me a new garage door.
- Shaun Horan
Elkins, AR
Justin is very professional and did an excellent job.
- Patrick
Thank you for the great review, Brian. We appreciate your business!
Howe, AR
Great service from a great technician Jacob. He was very knowledgeable and professional and completed the work exactly as he said. It was a very good experience and much appreciated.
- Patrick
Thank you for the great review! We will certainly pass along to Jacob; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Springdale, AR
Well I chose them because overhead door only works til 3:30 or 4 and that doesn’t work for someone like me who works til 5 or 6 everyday!! I was helped on the phone by a very nice young man and then Drew came out and fixed my garage door!! Very professional on both ends!!!
- Patrick
Glad we could help Mr. Hall. We appreciate your business and look forward to serving you in the future!
Springdale, AR
Steve was professional and knowledgeable. Arrived on schedule and completed the repair in a little over an hour. Explained to me what he did and why.
- Patrick
Thank you for sharing your positive experience with us, Mr. Cline! Our goal is 100% customer satisfaction, and it sounds like we were able to achieve that goal with you. We appreciate your business! Best regards, The Precision Family
Cave Springs, AR
Dustin was very nice and did an awesome job on our doors. This is my second experience with Precision and they are very professional!!!!
- Patrick
Thank you very much for the kind words, Ms. Roy! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!
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Rogers, AR
Trenton was prompt, friendly, and knowledgeable. He immediately identified the issue and provided a market standard quote for repairs. He was honest about the need for future repairs and provided several scenarios for price consideration. I would recommend this company to friends and family.
- Patrick
Thank you for the kind words and recommendation, Ms. Mayer. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future!
Bella Vista, AR
Polite, prompt. Excellent service and product.
- Patrick
Glad we could help, Mr. Kelly! Thank you for taking the time to leave us a review. We appreciate your business and look forward to working with you in the future!
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Van Buren, AR
I saw your commercial on TV. It said you could call 24/7, fast response time, all needed parts on truck and expert technicians. All true. I called on Thursday evening and your technician, Jacob Baggett, arrived at 9:30 Friday morning, did an excellent job installing a new garage door opener and was finished by 10:30. It was a pleasure working with your company and would highly recommend to anyone needing quick, professional service.
- Patrick
We are glad we could help, Mr. Apperson. It was really our pleasure! We try to be as helpful and convenient as possible for our customers, and we are glad we made that happen for you. Thank you for the great review and recommendation! If you need anything in the future, let us know!
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Residential Installer: Jacob Baggett
Bella Vista, AR
Steve came out and did a great job on my door. He was professional and very knowledgeable. He made great recommendations but did not over pressure any selling.
- Patrick
We are glad to hear you had a great experience with Steve. Thank you so much for choosing Precision!! We appreciate your business!
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Prairie Grove, AR
Absolutely no complaints with the quality of service or the capability and professionalism of the technician. BUT....the price! All of the exact SAME parts can be found online with their current prices. This tells me why the bill was not itemized. That said, it translated to the labor charge alone being $200 for less than 1 hour. We should all be in the garage door business!
- Tom
Thank you for taking the time to provide us with your feedback. If you could, please give me a call so that we can discuss your concerns further. I've left you a voicemail providing my contact information as well.
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Rogers, AR
Jacob Peterson, technician, present himself in a professional manner. He knew his product and was able to assess our problem quickly. I particularly liked the pre-visit texts, introducing Jacob and determining his arrival time. Will most definitely use Precision Doors as my go-to garage door service provider!
- Bill Blackshear
Thank you for the feedback! We were happy to hear about your experience with Jaccob and Precision Door of NWA. We look forward to being your "go-to garage door service provider"!
Fayetteville, AR
great and prompt service
- George Butler
Thank you for choosing Precision Door Service of NWA! We appreciate you taking the time to provide us with your feedback and look forward to doing business with you again in the future!
Siloam Springs, AR
Justin was punctual, professional, and polite. We were very pleased with the job!
- Ron Wann
Thank you for the 5 star review! We greatly appreciate your business!
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Technician: Justin Peterson
Cave Springs, AR
Very helpful. Great timely service. Very professional service from the man doing repairs.
- Michael Combs
The you for taking the time to leave us a 5 star review!
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Fayetteville, AR
Had to have service on one door, but got a very fair bid to replace both the two door and the single door. Had a service call 5 months later and they arrived within 30 minutes the same day of when they said they would be there. No charge and took about 15 minutes. They replaced everything!!! Great workmanship with obvious pride in their work. Saw it on morning news just after the door broke and they were out later that day. Repaired the single and came back within weeks and replaced both.
- Patrick
We are happy to help, Jim! Very glad we made a good impression on you!! Thank you so much for choosing Precision! We look forward to working with you again in the future!
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Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Drew did a great job servicing my garage door and educating me.
- Patrick