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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1249 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Crew was professional, explained all the steps they recommended & showed all work done. Showed up on time

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Powell. We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had been seeing advertising on TV and decided we would give them a try. Very professional and friendly. Explained everthing and got to work!

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A Response from: Patrick Behrens

Glad we could help Ms. Foster. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job!!! So glad I called Precision Door Seth was out the very next morning right on time. Took all information worked with me on all problem areas give me several options & was able to complete the job right then. Very pleased with the service door is perfect! Thank you Seth Ottino

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A Response from: Patrick Behrens

Thank you, Ms. Reed for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Product:
Cables

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin was very professional. Explained what was needed now and what to expect at some point in the future. We appreciate receiving the text message introducing him prior to his arrival.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Vickers! We take pride in providing the best possible service to our customers, and we are happy to hear Dustin did just that! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew did a great job servicing my garage door and educating me.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Eric! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very prompt and responsive to service request. Very professional service. Seth was very nice. He walked me through the entire repair, made recommendations, and repaired the other door as well. He upgrading cheap contractor grade parts with improved components.

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A Response from: Patrick Behrens

Brett, thank you for leaving us a review. We're glad that Wes was able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin Mclean was courteous and professional. He was very helpful and was on time. I was impressed with his customer service! Expectations were met. Problem was solved. Strongly recommend this company if you are in need of garage door repair and maintenance.

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A Response from: Patrick Behrens

Thank you, Mr. Pham for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business and recommendation! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew was very professional, knowledgeable about every aspect of my garage door service needs answering all of my questions! He replaced all three of my garage door openers that were terminally damaged due to lightning strike. He cleaned up after completing the job; leaving nothing behind for me to clean up. I am thoroughly pleased!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience, Mr. Murphy! We pride ourselves on the level of service we provide and are pleased you received the best We hope you will enjoy all the features of your new opener. We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron arrived promptly and introduced himself. He assessed the trim issue I reported and spent a few minutes securing the trim. He closed the garage door to make sure daylight wasn’t seen from the inside of the garage. He didn’t even charge for his service! I’ve had several unpleasant experiences by other contractors I’ve hired, but Precision has faithfully provided five star customer service????

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very knowledgeable and explained what needed to be done clearly and suggested other things needed. The technician did a great job in repairing my garage door. Thanks, Steve

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

These guys are always prompt and professional. I highly recommend them.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. and Mrs. Crawford and your recommendation. We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a broken wire to sensor eye. Tech noticed fraying on one cable so replaced it too. Also replaced worn rollers. Tech, Jacob Baggett, was very friendly & courteous, as well as the Tech he was training. He showed me what was wrong and explained what it would take to fix it. They did good work & were professionals.

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A Response from: Patrick Behrens

Glad we could help Phyllis! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin came out the same day to help us. He was knowledgeable and extremely polite. Would recommend to anyone

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for your business and recommendation! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had two garage door openers installed it took two hours. They realigned doors, would use them again. Thank you

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Opener

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank for the rapid response, Seth was very professional and very polite. And did a great job ...

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A Response from: Patrick Behrens

Glad we could help Mr. Johnson. We appreciate your business and look forward to serving you in the future!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve was great and explained everything so that I understood why I as having issues with the door and my different options to get it fixed right.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision and was speaking to a human in under a minute. Bridget was very friendly and helpful and scheduled a repairman for the same day. David communicated with me throughout the day letting me know exactly when he would be there. I was not present for the repairs since I was away on work, but he kept me informed throughout the entire process. He assessed the problem and fixed it (replaced the broken springs and several other parts) in just over an hour. Very professional organization. Thank you!

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A Response from: Patrick Behrens

Thank you Mr. Wolfe for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Polite, honest, all details were explained thoroughly and work done in a timely manner.

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A Response from: Patrick Behrens

Thank you for the kind words, Paula! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'd highly recommend not having this company come to your home for a repair. No attempt was made to repair our garage door. I basically had to pay $50 to have them try and sell me a new garage door.

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David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin is very professional and did an excellent job.

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A Response from: Patrick Behrens

Thank you for the great review, Brian. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service from a great technician Jacob. He was very knowledgeable and professional and completed the work exactly as he said. It was a very good experience and much appreciated.

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A Response from: Patrick Behrens

Thank you for the great review! We will certainly pass along to Jacob; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Well I chose them because overhead door only works til 3:30 or 4 and that doesn’t work for someone like me who works til 5 or 6 everyday!! I was helped on the phone by a very nice young man and then Drew came out and fixed my garage door!! Very professional on both ends!!!

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A Response from: Patrick Behrens

Glad we could help Mr. Hall. We appreciate your business and look forward to serving you in the future!

Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve was professional and knowledgeable. Arrived on schedule and completed the repair in a little over an hour. Explained to me what he did and why.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Cline! Our goal is 100% customer satisfaction, and it sounds like we were able to achieve that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin was very nice and did an awesome job on our doors. This is my second experience with Precision and they are very professional!!!!

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Roy! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Trenton was prompt, friendly, and knowledgeable. He immediately identified the issue and provided a market standard quote for repairs. He was honest about the need for future repairs and provided several scenarios for price consideration. I would recommend this company to friends and family.

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A Response from: Patrick Behrens

Thank you for the kind words and recommendation, Ms. Mayer. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Polite, prompt. Excellent service and product.

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A Response from: Patrick Behrens

Glad we could help, Mr. Kelly! Thank you for taking the time to leave us a review. We appreciate your business and look forward to working with you in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I saw your commercial on TV. It said you could call 24/7, fast response time, all needed parts on truck and expert technicians. All true. I called on Thursday evening and your technician, Jacob Baggett, arrived at 9:30 Friday morning, did an excellent job installing a new garage door opener and was finished by 10:30. It was a pleasure working with your company and would highly recommend to anyone needing quick, professional service.

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A Response from: Patrick Behrens

We are glad we could help, Mr. Apperson. It was really our pleasure! We try to be as helpful and convenient as possible for our customers, and we are glad we made that happen for you. Thank you for the great review and recommendation! If you need anything in the future, let us know!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve came out and did a great job on my door. He was professional and very knowledgeable. He made great recommendations but did not over pressure any selling.

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A Response from: Patrick Behrens

We are glad to hear you had a great experience with Steve. Thank you so much for choosing Precision!! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Absolutely no complaints with the quality of service or the capability and professionalism of the technician. BUT....the price! All of the exact SAME parts can be found online with their current prices. This tells me why the bill was not itemized. That said, it translated to the labor charge alone being $200 for less than 1 hour. We should all be in the garage door business!

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A Response from: Patrick Behrens

Thank you for taking the time to provide us with your feedback. If you could, please give me a call so that we can discuss your concerns further. I've left you a voicemail providing my contact information as well.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob Peterson, technician, present himself in a professional manner. He knew his product and was able to assess our problem quickly. I particularly liked the pre-visit texts, introducing Jacob and determining his arrival time. Will most definitely use Precision Doors as my go-to garage door service provider!

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Jaccob and Precision Door of NWA. We look forward to being your "go-to garage door service provider"!

Service Provided:
Garage Door Repair

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618