Read what people are saying
about Precision Garage Door
Precision Garage Door of Northwest Arkansas
has received 533 reviews, averaging 4.94 Stars:
Date: 05/11/2018
Garage Door Repair Bentonville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Five stars! Both technicians were great!!
Jennifer Murray
A Response from: Patrick Behrens
Mrs. Murray, thank you for the kind review. We apologize you did not have a positive experience with the last company, but are pleased you gave us a shot. We appreciate your business and look forward to working with you in the future!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Garage Door Repair
Product:
Opener
Date: 05/10/2018
Install Garage Doors Van Buren, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Outstanding work from your fantastic employee! He was very knowledgeable, professional and generally a nice young man.
Nancy Ables
A Response from: Patrick Behrens
Thank you, Mrs. Ables, for the kind words. We are so glad to hear you enjoyed working with Wes and that he was able to get you fixed up. We understand that in this day and time, it is an inconvenience and often even a scary situation when you have to have a stranger come into your home to do work. This is why I will always send someone to your home I would be willing to have at my own, if just my wife and kids were there. You can rest assured that all our employees are thoroughly background checked, drug tested, kid friendly, and mother approved. We are committed to providing the most professional level of service, parts, and employees to our customers. Simply put - YOU DESERVE IT! Thanks again from all of us for choosing Precision. We appreciate your business and look forward to working with you in the future!
Your Friends,
PDS of NWA
Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 05/08/2018
Broken Garage Door Spring Repair Centerton, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
John was good, precious and meticulous
Amit Shee
A Response from: Patrick Behrens
Thank you, Amit, for the kind words. We will certainly pass along to John how happy you were with the service. We appreciate your business!
Sincerely,
PDS of NWA
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 05/07/2018
Broken Garage Door Spring Repair Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Precision met my every expectation. They were able to deal with my problem immediately, professionally and completely. The employee was courteous, knew exactly how to solve my problem and was able to complete the service immediately with items carried in his truck. I so appreciate the immediate attention.
Marsha Ball
A Response from: Patrick Behrens
Thank you, Mrs. Ball, for the awesome review. We are pleased to know you were happy with our service and your technician. We appreciate your business!
Respectfully,
Your Door Team at PDS of NWA
Service Provided:
Broken Garage Door Spring Repair
Date: 05/03/2018
Garage Door Repair Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The service I received today was excellent. Very nice technician. He fixed my door right away. Would use this company again.
Gail Pichoff
A Response from: Patrick Behrens
Thank you, Gail, for the great review. We appreciate your business and look forward to working with you again in future!
Sincerely,
PDS of NWA
Service Provided:
Garage Door Repair
Date: 05/01/2018
Garage Door Repair Bentonville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
highly recommended
David Lienemann
A Response from: Patrick Behrens
Thank you, Mr. Lienemann, for the awesome review. We appreciate your business!
Sincerely,
PDS of NWA
Service Provided:
Garage Door Repair
Date: 05/01/2018
Garage Door Opener Install Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Our installer was very professional and explained everything. Very nice service which we are very happy with!
Curt Anderson
A Response from: Patrick Behrens
Thank you for the awesome review, Mr. Anderson; your satisfaction is our top priority. We appreciate your business!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Date: 04/27/2018
Broken Garage Door Spring Repair Fayetteville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Lets just start by saying I've never delt with a more professional and "standing by there work" company. I had a spring snap on a sat. morning, my wife researched a few co. and she called Patrick at Precision. Super polite and informative on the phone she said and a tech would be by the house later that afternoon. Got text updates and tech profile pre-sent to my wifes cell. Wes showed up gave us a quote and replaced both springs and thought we were set. Not even an hour after he left the door acted up, the motor & capacitor over heated and went out on us. Now other companies would have said " well sorry sir its nothing we did, have a nice day" No, Not only did Wes call and say they were going to put a new motor in ( I thought a new motor for our existing opener) Nope, he came out on his day off.. Showed up and proceded to bring a brand new opener, belt drive track and all the accessories.. I was like " HUH" He said Patrick and precision stand behind all of our work.. If you ever need any scope of door work done do not hesitate to call these guys... I was amazed at what they did for us... Patrick thank you soooo much... Customer for life here...
Jessica Adler / Thomas Carney
A Response from: Patrick Behrens
Mr. Carney,
I would personally like to apologize for any inconvenience you may have experienced when your Garage Door Opener quit working shortly after your service appointment to replace your Springs. I understand that although coincidental and probably caused by the previous Springs that failed, these things do happen unfortunately, and it is not our intent that is important but rather your perception of the situation as our customer that matters most. As the owner here and as a Sanctioned Trainer for the industry, I just want to say thank you for sticking with us and allowing us the opportunity to make things right in your eyes. We value our customer's satisfaction above all else and we will go to great lengths here at Precision to ensure that our customers know their happiness is our top priority. Based on your kind email this morning and your 5 star review on Google today, it appears we hit the mark and have gained a lifelong customer. Please know as a local business owner, I ask my customers not to buy "what" we do, but "why" we do it - simply put, because our customers deserve the best. Do not hesitate to reach out to me directly @ 479-282-3042 should you need anything else and I will be more than happy to take the call. Thanks again for being a loyal customer, Mr. Carney, and bringing this matter to my attention so that we may learn and grow as a company. We appreciate your business and look forward to serving you again in the future.
Sincerely,
Patrick Behrens
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 04/25/2018
Garage Door Opener Repair Garfield, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Good website and great reviews is why I chose Precision. I wasn't disappointed, all expectations were exceeded. Jacob is an expert tech as well as friendly and professional. Glad I called Precision, highly recommended!
Doug George
A Response from: Patrick Behrens
Thank you, Mr. George, for the great review. We are extremely pleased to hear you were happy with our service and with Jacob. We appreciate your business and look forward to working with you again.
Respectfully,
PDS of NWA
Service Provided:
Garage Door Opener Repair
Date: 04/23/2018
Garage Door Repair Centerton, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
John was awsome will recommend to all my friends and neighbors . You have gained a life time customer .
Dean Anderson
A Response from: Patrick Behrens
Thank you, Mr. Anderson, that's great to hear! We appreciate your business and look forward to serving you in the future!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Garage Door Repair
Product:
Springs
Date: 04/23/2018
Install Garage Doors Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Wes and Will were fantastic!
The doors got instant thumbs up from the neighbors !!!!
Very nice
Brian Kirk
A Response from: Patrick Behrens
Outstanding, we knew they would be a hit! Thanks again for choosing Precision, Mr. Kirk. We appreciate your business!
Respectfully,
PDS of NWA
Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 04/16/2018
Garage Door Opener Repair Lowell, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
To get a quote on new opener.
Tom Lester
A Response from: Patrick Behrens
Thank you, Mr. Lester, for giving us the opportunity to earn your business. We look forward to serving you!
Respectfully,
PDS of NWA
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Date: 04/08/2018
Garage Door Repair Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Patrick:The information we found on your company prior to my call was excellent and encouraged me to make the call. Setting the weekend appointment was critical for me since I need my car for physical therapy and when Wes came I knew I had the best. My family all work in related trades and I know when I get a WES I got the best. Thanks so much for the great service and the competency of your employee . Great guy with a wonderful business and personal personality. He is as good as it gets. Look for more like him. thanks again. Pat Haas
Patricia Haas
A Response from: Patrick Behrens
Thank you, Mrs. Haas, for taking the time to leave a review. I just want to say not only are we ecstatic to know that you were happy with our service and Wes, but I am truly humbled to know that you have relatives in the business and you still chose us. I understand that you have many choices out there when it comes to fixing or replacing your Garage Door, and I would like to be the one to personally thank you for entrusting us with your project and your business! Let us know if you need us, but until then, thanks again from all of us for choosing Precision.
Sincerely,
Patrick
Service Provided:
Garage Door Repair
Date: 04/06/2018
Garage Door Repair Elkins, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great company and excellent service. Was very pleased with my service technician. He introduced himself and assesed the problem and fixed the issue quickly.
Nick Killgore
A Response from: Patrick Behrens
Thank you, Nick, for the great review! We appreciate your business!
Sincerely,
PDS of NWA
Service Provided:
Garage Door Repair
Date: 04/04/2018
Install Garage Doors Rogers, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Jacob and Will installed a new garage door for me! They did an excellent job on everything! I would definitely give them a 5 start rating!
I was looking for a garage door company and when I googled garage doors Precision Door was at the top of the list!
Kathleen Gaglione
A Response from: Patrick Behrens
Thank you for the kind words, Mrs. Gaglione. We are so glad we could help! Enjoy your new Garage Door. We appreciate your business!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 04/03/2018
Install Garage Doors Lowell, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
John and Will did a great job. The installation was great they did a good job. They explained everything and answered all my questions. I couldn't be happier with materials and labor. Thanks.
Mike Davis
A Response from: Patrick Behrens
Thank you, Mr. Davis, for the opportunity to serve you. We are so glad to hear you were happy with your experience and new Garage Doors. We appreciate your business!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 04/02/2018
Garage Door Opener Install Alma, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Very professional. I knew exactly what Jacob was going to do and exactly what the cost would be before he ever started. Jacob did an inspection and listed everything that needed to be done and gave me options to accomplish it. The work was done in a timely manner with excellent skill. Thanks Jacob and when the other one goes out I WILL be calling you.
Carl Humphreys
A Response from: Patrick Behrens
Thank you, Mr. Humphreys, for the great review. We appreciate your business and look forward to working with you again in the future!
Sincerely,
PDS of NWA
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Date: 03/28/2018
Garage Door Repair Alma, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Customer Service call Center was a superb start to a wonderful experience, tech was on early side of same day service call, very polite and done a fabulous job, I will be calling for any future need on my Garage Door
JD Askins
A Response from: Patrick Behrens
Thanks for the kind words, Mr. Askins. It was truly a pleasure serving you.
We appreciate your business!
PDS of NWA
Service Provided:
Garage Door Repair
Date: 03/27/2018
Broken Garage Door Spring Repair Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
He was friendly, courteous, and efficient. We would highly recommend him.
Mitch & Sarah Hanst
A Response from: Patrick Behrens
Thank you, Mr. and Mrs. Hanst, for the great feedback. We appreciate your business and the opportunity to serve you!
Respectfully,
PDS of NWA
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 03/26/2018
Garage Door Repair Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
If there was a 10th star you would have earned it easily, your tech was great and your follow up is nothing less then perfection..you and your team are the best..
Blessing to all at Precision Garage door. Ricardo
Ricardo Villarreal
A Response from: Patrick Behrens
Wow!!! We are so humbled by your review, Mr. Villareal, and we are pleased to hear you were so happy with your experience. We appreciate your business and look forward to serving you in the future!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Garage Door Repair
Product:
Springs
Date: 03/23/2018
Garage Door Repair Springdale, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Did good job
Sterling McDade
A Response from: Patrick Behrens
Thank you for the feedback, Mr. McDade. We appreciate your business!
Respectfully,
PDS of NWA
Service Provided:
Garage Door Repair
Date: 03/17/2018
Garage Door Opener Install Fayetteville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Jacob was very knowledgeable about the products needed and how to install properly on my existing garage door ( something that the previously installer did not know.
Kelvin Rissinger
A Response from: Patrick Behrens
We appreciate hearing that, Mr. Rissinger. We try our best to stay on top of training here at Precision, so that you, the consumer, can be taken care of to the best of our ability. We have an in-house Training Facility and take great pride in the fact we are the only certified techs in all of NWA. If you would like to know more about what these certifications mean to you, feel free to visit dooreducation.com, and read all about it. This is the IDEA, or (Institute of Door Education and Accreditation) website that will allow the consumer to look up certified techs and companies by name or zip code. This is so they can feel confident knowing they called the right company and that they have an industry leading expert in their garage. We truly appreciate the opportunity to educate you on the mechanics of your system so you might not find yourself in this situation again, and we most certainly appreciate your business. We answer our phones 24/7, so just let us know if you need us. Until then, thank you from all of us at Precision.
Respectfully,
Your Door Team at PDS of NWA
Service Provided:
Garage Door Opener Install
Product:
Opener
Date: 03/17/2018
Garage Door Opener Install Farmington, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Jason, the service guy who came out and performed the installation, was very efficient, friendly and excellent.
Rehea Youde
A Response from: Patrick Behrens
Thank you for the great review, Mrs. Youde. We appreciate your business and look forward to serving you in the future!
Sincerely,
PDS of NWA
Service Provided:
Garage Door Opener Install
Date: 03/17/2018
Broken Garage Door Spring Repair ,
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great service and knowledgeable technician. Thanks Jacob Austin for the outstanding service.
Dustin Parks
A Response from: Patrick Behrens
Thank you for sharing your positive experience with us, Mr. Parks! Our goal is 100% customer satisfaction, and it sounds like Jacob achieved that goal with you. We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 03/16/2018
Broken Garage Door Spring Repair Bentonville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I chose them based on the reviews. They’re the best. John G, the tech that worked on our garage door is the best!
Celino Renales
A Response from: Patrick Behrens
Thank you, Celino, for the kind words. We are so pleased to know you were happy with your service. We're here 24/7, so please don't hesitate to give us a call in the future if you need us. We appreciate your business!
Sincerely,
PDS of NWA
Service Provided:
Broken Garage Door Spring Repair
Date: 03/12/2018
Garage Door Repair Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
5 stars!
Donna Hutchinson
A Response from: Patrick Behrens
Thank you, Mrs. Hutchinson, for the kind words. We are so pleased to know you were happy with your service and with John. We appreciate your business and look forward to working with you in the future!
Sincerely,
PDS of NWA
Service Provided:
Garage Door Repair
Date: 03/12/2018
Install Garage Doors ,
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Doors are beautiful. Wes was very polite and did a great job with the install.
Jeremy Merritt
A Response from: Patrick Behrens
Thank you, Mr. Merritt, for the kind words. It was a real pleasure working with you and being part of your project. We appreciate your business and hope you love your new doors as much as we do.
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 03/10/2018
Broken Garage Door Spring Repair ,
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Jacob Austin came out to repair our broken garage door spring. He came at the beginning of our two hour window and did a very professional job. He could not have been a nicer person, also. Answered all our w
Scott Hodge
A Response from: Patrick Behrens
Thank you, Mr. Hodge, for the great review. We appreciate your business and enjoyed working with you!
Respectfully,
PDS of NWA
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 03/06/2018
Garage Door Opener Install Fayetteville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The tech Jacob Austin did a great job and was very courteous and helpful
Charles Brown
A Response from: Patrick Behrens
Thank you, Mr. Brown, for taking the time to leave a review. We appreciate your business and will work extra hard to keep it. Just let us know if you need us.
Sincerely,
PDS of NWA
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Date: 03/06/2018
Install Garage Doors Rogers, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Service from start to end was great. I was informed at all times and people were on time with appointments and work. Wes did an outstanding job on install and was very knowledgeable about product and showed me all the ways garage doors could function. I would highly recommend Precision Doors for all your garage door needs.
Les Humphrey
A Response from: Patrick Behrens
Thank you, Mr. Humphrey, for the fantastic review. We are extremely pleased to have worked on such an awesome project and to have been part of building your dream home! We appreciate your business and hope you enjoy those new Garage Doors and Openers!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Install Garage Doors
Product:
Garage Doors