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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northwest Arkansas
has received 529 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job by Jacob. Genuinely nice and excellent service. Would not hesitate to call again.
Spencer
A Response from: Patrick Behrens

Thank you for the kind words, Spencer. We are glad to have been part of your project and look forward to working with you again in the future. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

wes and jake were great very nice and friendly cleaned up after wards I was very pleased from step one to the end I would rate your service at a 10 thank you so much you are very much a five star service
Mary Oldham
A Response from: Patrick Behrens

Thank you very much for the wonderful review, Ms. Oldham! We take pride in providing the best possible service to our customers, and we are happy to hear Wes and Jake did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ur rep came out within one hour of my call. He wound up replacing my whole garage door opener. It was expensive; however, he did a good, quick job and the door is working fine now.
Mike Schermer
A Response from: Patrick Behrens

Mr. Schermer, Thank you for your feedback. We at Precision know that maintaining a home can sometimes be an inconvenience, as well as an unforeseen expense. Although we wish we could have gotten you out cheaper, as a company, your peace of mind is important to us. This is why we are fully confident you made the right decision to replace the unit, as opposed to repairing a unit that was "obsolete" and at the end of its life expectancy. Thank you again for entrusting us with your project and may you now enjoy the peace of mind that only fixing it "right" can bring. We appreciate your business and are so glad we could help! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good product, great service
Mark Hill
A Response from: Patrick Behrens

Thank you for the great review, Mr. Hill! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door quit working in the morning, and after researching different companies, this one was my choice due to reviews, BBB ratings, clear information on the website(and other platforms such Facebook, etc) and pictures to view past work. They were able to schedule the repair and estimate for replacement door we were wanting within two hours of my call, which was a relief right before a holiday. John, the technician, called to let me know when he would arrive, which was right on schedule. He and Jacob assessed the situation, quickly made recommendations, showed several options, fixed the door problem as much as possible with our current door, and ordered the new replacement door. With all the available options I was able to choose the style, color, quality, insulation, and other options I preferred. Friendly, professional, and prompt service. Looking forward to the new door being installed.
Jill Billings
A Response from: Patrick Behrens

Thank you, Ms. Billings, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. Our goal is 100% customer satisfaction, and it sounds like John and Jacob hit that mark with you. We appreciate your business and look forward to serving you in the future! Hope you enjoy your new door! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found the repair man Jacob extremely polite and pleasant. He was able to obtain and install new springs for my garage doors
Margret Whalen
A Response from: Patrick Behrens

Thank you for the great review, Ms. Whalen! We are happy to hear Jacob provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will was Great!!! He was very nice, took the time to explain options for us and find the best option that would fit our needs. We completely trust his opinion and he did a great job. Bless his heart, he was stuck in that sweltering heat when the door was closed, but he worked in a timely manner and got it done. He took the time to become friends with my dogs so there eouldnt be a issue with them. Will will come highly recommended
Ken & Glenda Harrel
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. & Mrs. Harrel! Our goal is 100% customer satisfaction, and it sounds like Will achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5 Date: 06/28/2018
Install Garage Doors
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I purchased a new garage door and opener from Precision and had a great experience. The technicians that installed the new system were very knowledgable and I wouldn't hesitate to use them again.
Derek Hess
A Response from: Patrick Behrens

Thank you, Mr. Hess, for the awesome review. With so many choices out there, we are humbled and proud to have been part of your project. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job, same day service. Competitor told us it might be a day or two & gave us no appt.
Ed Rhodes
A Response from: Patrick Behrens

Thank you, Mr. Rhodes, for taking the time to leave us a review. Customer service is our top priority and we are glad to hear your experience was a positive one. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5 Date: 06/23/2018
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very grateful for a company that provides 24 hour service. Will Kellogg was my technician. He provided excellent service and education on the issues with my garage door malfunction. Went above and beyond with cleaning up his work area...totally swept my messy garage!!! 5 stars absolutely.
Julie Owens
A Response from: Patrick Behrens

Thank you, Mrs. Owens, for the kind words. We are pleased to know you were very happy with the level of service that Will provided. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your employee was very knowledgeable and would recommend him anytime you are blessed to have him in my opinion.
Mike Foster
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Foster! Our goal is 100% customer satisfaction, and it sounds like Will achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5 Date: 06/18/2018
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great meeting with JOHN this morning
Rob Farinholt
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Farinholt! Our goal is 100% customer satisfaction, and it sounds like John achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and professionalism! Highly recommend.
Kyle Kimpel
A Response from: Patrick Behrens

Thank you for the great review, Mr. Kimpel! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John installed our new belt drive opener on one of the HOTTEST days to date without even taking a break. The temp in my garage was a sweltering 97 degrees. He first inspected my original door installation, checked everything over, then gave me 3 estimates for me to chose from. He is the most professional and knows his product very well. We are very pleased with the installation, and know that John sleeps well knowing that we are happy with his great work and quality job.
Kenneth Klotz
A Response from: Patrick Behrens

Thank you very much for the wonderful review, Mr. Klotz! We take pride in providing the best possible service to our customers, and we are happy to hear John did just that! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service. Knowlegable professional technician.
Terry Lee
A Response from: Patrick Behrens

Thank you, Terry, for taking the time to leave a review. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent in every way. Your associate Will excels in every way.
Pat Guthrie
A Response from: Patrick Behrens

Thank you, Pat, for the great review. We will certainly pass along to Will just how happy you were with your service. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing new business in Northwest Arkansas! I appreciate the youth and energy that this business and its owner bring to Garage Doors and Construction. I have used many Garage Door businesses in the NWA Area, but after using Precision I am never using anyone else for my Garage Doors. Excellent customer service and top quality products. Absolutely no complaints.
Hansen Brothers (Will)
A Response from: Patrick Behrens

Thank you, Mr. Hansen, for the kind words. Although we are not "new", we certainly appreciate the enthusiastic support and look forward to working with you again in the future! It was truly a pleasure doing business with you! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will did a great job replacing our springs and upgrading our drums, cables, and rollers. We are very pleased with the improved operation of our door and the warranty on parts & labor. Will and Precision Door were great took care of us in a timely manner and we are very pleased.
Douglas Karcher
A Response from: Patrick Behrens

Thank you, Mr. Karcher, for the great review. We will certainly pass along to Will just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

About 10 minutes before my appointment I received a text with information about Jacob's arrival and a picture of him as well. He then called a couple minutes later he personally called to give me his ETA. Upon arrival, he was very thorough with explanations of what he was going to do. He was very efficient in his work. Super friendly too!
Jennifer Chalk
A Response from: Patrick Behrens

Thank you, Mrs. Chalk, for the great review. We will certainly pass along to Jacob just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great door,great service, order written by John, and all the options explained. VERY FREINDLY young man. Your records will indicate that the installation occured while I was back in Kansas.
Daniel O'Connell
A Response from: Patrick Behrens

Thank you, Mr. O'Connell, for the great review. We will certainly pass along to John just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased at the job your garage door installer Wes did for us. He was very professional and courteous and did a great job fitting it in our new steel building. The quality of the door and opener are superb and the belt drive makes it a quiet running operation. Thank you Larry and Jackie Marshall
Larry Marshall
A Response from: Patrick Behrens

Thank you, Mr. Marshall, for the great review! We are proud to have been part of your project. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Star Rating. The professional technicians arrived on time, did a thorough assessment of our garage door issues, and recommended a very comprehensive approach for a permanent solution. The work was accomplished quickly. The new system was explained thoroughly and professionally. Cleanup was spotless, with all of the old system carried away.
Bob Wideman
A Response from: Patrick Behrens

Thank you, Mr. Wideman, for taking the time to leave us a review. We are extremely pleased to know you were happy with the service and your technician Jacob. We appreciate your business and look forward to working with you in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They did everything they promised. Will (and Wes) was informative, very pleasant. The work and quality of the parts appears to be first class. I will use Precision again if necessary and will refer others to them. (They did a complete system rebuild - everything but the door and rails).
William Smith
A Response from: Patrick Behrens

Thank you, Mr. Smith, for the Kind words. We are pleased to know you were happy with your service and Technicians. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Guys were very knowledgeable and performed the repairs in no time, got to perform the service on time. very happy with the service
David M
A Response from: Patrick Behrens

Thank you, David, for the kind words. We are pleased to know you were happy with the service. Don't hesitate to give us a call in the future, should you need us. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Great customer service as well.
Nigel Otero
A Response from: Patrick Behrens

Thank you, Mr. Otero, for the kind words. We are pleased to know you were happy with your service and we appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door was able to come out the same day I called, even on a weekend. John from Precision Door was very courteous, professional and did the job right (including clean-up!). I would call them again for any of my garage door needs and recommend John for the job!
Shanna Morris
A Response from: Patrick Behrens

Thank you, Mrs. Morris, for the great review. We pride ourselves on the exceptional level of service we provide to our customers, and are so glad to hear we hit the mark with you. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five stars! Both technicians were great!!
Jennifer Murray
A Response from: Patrick Behrens

Mrs. Murray, thank you for the kind review. We apologize you did not have a positive experience with the last company, but are pleased you gave us a shot. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding work from your fantastic employee! He was very knowledgeable, professional and generally a nice young man.
Nancy Ables
A Response from: Patrick Behrens

Thank you, Mrs. Ables, for the kind words. We are so glad to hear you enjoyed working with Wes and that he was able to get you fixed up. We understand that in this day and time, it is an inconvenience and often even a scary situation when you have to have a stranger come into your home to do work. This is why I will always send someone to your home I would be willing to have at my own, if just my wife and kids were there. You can rest assured that all our employees are thoroughly background checked, drug tested, kid friendly, and mother approved. We are committed to providing the most professional level of service, parts, and employees to our customers. Simply put - YOU DESERVE IT! Thanks again from all of us for choosing Precision. We appreciate your business and look forward to working with you in the future! Your Friends, PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was good, precious and meticulous
Amit Shee
A Response from: Patrick Behrens

Thank you, Amit, for the kind words. We will certainly pass along to John how happy you were with the service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision met my every expectation. They were able to deal with my problem immediately, professionally and completely. The employee was courteous, knew exactly how to solve my problem and was able to complete the service immediately with items carried in his truck. I so appreciate the immediate attention.
Marsha Ball
A Response from: Patrick Behrens

Thank you, Mrs. Ball, for the awesome review. We are pleased to know you were happy with our service and your technician. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
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