Review:

John was out installer and he was great. New door is almost too quiet. I have to look to see in it is working. Can barely hear it going up while you are in the garage.

Thank you, Mr. Henry, for the great review. We are so glad to hear you are loving that new Garage Door Opener. We appreciate your business and look forward to serving you in the future! Respectfully, PDS of NWA

Review:

Wonderful-worked with me with care and flexibility-when I said -"No!-I don't want that!" -Jacob called his manager and they worked it out.-thanks!

Thank you, Mrs. Watson, for your generous support. Once we pulled the recording and noticed you were not quoted "+ Tax" by our rep. on the purchase of your new Garage Door Opener, it was too easy to just do right by the customer and honor what you were quoted. We at Precision do make mistakes and are not perfect by any means; however, we will always take care of the customer. Simply put, it's just the right thing to do. We appreciate you giving us the opportunity to make it right and even more so... We appreciate your business! Enjoy that new WiFi Capable Garage Door Opener and let us know if you need us! Sincerely, Your Door Team at PDS of NWA

Review:

We had the tension springs replaced. Our tech, Wesley, did a great job! He was friendly, professional, and very thorough. After estimate and price was confirmed Wesley had the new springs installed and door working in less then an hour. I highly recommend Wesley for anyone needing repairs.

Thank you, David, for taking the time to leave such a kind review. We will certainly pass along to Wes, just how happy you were with his level of service. We appreciate your business and look forward to serving you in the future! Sincerely, The entire Team at PDS of NWA

Review:

Wes, our installer, exceeded our expectations from beginning to end of our new garage door installation. He called and was not late for the appointment. He followed-through on everything we asked of him while being polite and very professional. We could not of asked for a better installer...and by the way, we LOVE our new garage door! Precision gets ***** (five stars) from us!! Bob and Bonnie Powell, Springdale

Thank you for your awesome review and your enthusiastic support, Mr. and Mrs. Powell. It was a real pleasure doing business with you. We appreciate your business and hope you enjoy that new Garage Door. Sincerely, PDS of NWA

Review:

I thought I had called another local company to come out and fix my garage door when I googled them and had called Precision by mistake. That mistake ended up being in my favor because they showed up when I got off work, on time, and serviced my garage door and got it closing again. Very professional and I will recommend Them to all my friends, family, and co-workers!

Thank you, Mrs. Thompson, for dialing us by mistake. We enjoy working with new customers and are extremely pleased to hear you were happy with our service. Remember, our phones are answered 24/7 and appointments are available around your schedule, so please don't hesitate to give us a call if you should need us. We appreciate your business and look forward to serving you again in the future! Respectfully, PDS of NWA

Review:

Very pleased with the promptness and professionalism of the company overall. The tech John throughly explained service and expectations before and after service. I highly recommend this company. I have paid less for a broken spring in the past but John recommended replacing both springs to help with the life of the springs. I was very pleased John was able to provide a discount also.

Thank you, Mr. Flores, for taking the time to offer your feedback. We are very pleased to hear you were happy with the service. As for your replacing both springs, this is a common best practice within our industry. Unfortunately, some of our competitor's business models revolve around coming back repeatedly - which is not only an inconvenience for you, the customer, but ultimately will result in replacing the door as a whole. As a business, we thank you for allowing us to fix your problem properly. You will be much happier with the outcome and we can walk away knowing your door is safe, secure, and reliable for years to come. We appreciate your business and the opportunity to educate you about the largest moving object on your home. Sincerely, Your Team at PDS of NWA

Review:

These guys were professional and quick - I had a new garage door opener in less than 45 minutes from when they arrived. Great work and very friendly

Thank you, Mr. Dubois, for the kind words. We are extremely pleased to hear you were happy with your service. We appreciate your business and look forward to working with you again, should the need ever arise. Thanks again! The entire team at PDS of NWA

Review:

Your positive customer reviews led me to call you when the spring on the garage door broke. I would say the positive reviews were well merited as I will add my name to those who felt they received 5 star service. Very professional service with clear and precise explanation of choices available and their costs and coverages. Technician was very polite and courteous and I felt went above and beyond in his inspection, explanations, and installation. After the job was completed he reviewed all aspects with me and we confirmed operation. I would most certainly recommend Precision.

Thank you, Mrs. Burns, for the kind words. We are so happy to hear you were 100% satisfied with your service. We appreciate your business and hope you enjoy your new Garage Door and Opener! Sincerely, Your Door team at PDS of NWA

Review:

The technician was very thorough and explained our options in a manner that allowed us to make the appropriate decision concerning our 21 year old opener. We appreciated his attention to detail and complete dedication to making sure our problem was resolved.

Mr. Cyre, we truly want to thank you for showing your support in this great review! We will always stay dedicated to "you", our customer. Our customers are our "why" here at Precision and our singular focus. We know we can fix the door, but can we help someone while doing so? That is what we set out to do.....simply put - because you deserve it. We appreciate your business Mr. Cyre and look forward to working with you in the future! Sincerely, The entire Team at PDS of NWA

Review:

prompt would call again

Thank you for entrusting us with your Garage Door and Opener issues, Ms. Mathey. We appreciate your support and look forward to serving you again in the future! Respectfully, PDS of NWA

Review:

Had a great experience with precision door! The technician, John, arrived a couple of hours after placing the service call and was very helpful and courteous. He replaced a couple of parts on the door and now it works better than ever! Definitely plan on using him again to replace my aging torsion springs.

Thanks for the feedback, Mr. Brown! We are extremely pleased to hear you were happy with your service. Let us know if we can be of assistance in the future and as always we appreciate your business! Sincerely, The entire team at PDS of NWA

Review:

I needed an update on my garage door because I thought that I would not be able to get my car out to drive!!!The service by your employers was great and they gave me three (3) options to improve/repair the garage door! They were nice and reliable in their repair! I would have them back if necessary my door was damaged again!!! SCALE 5 for their WORK!!!!!

Thank you, Mr. Harvey, for taking the time out of your day to offer your feedback. At Precision, we strive for a 100% customer satisfaction rating and are so pleased we hit the mark for you. We appreciate the opportunity to earn your business and you can rest assured the entire team will work even harder to keep it. Please let us know if we can assist you in the future and thanks again for choosing Precision Door Service of Northwest Arkansas! Sincerely, PDS of NWA

Review:

I would highly recommend John for any service needs you have. He was very professional and personal. All work was done exactly how he stated before he started. He was considered of our time and was very prompt.

Thank you, Sherry, for such a glowing review. I will certainly pass along to John just how happy you were with your service. We appreciate your business and wish you nothing but the best in the New Year! Best regards, The Precision Family

Review:

Awesome customer service and best prices in town. Only place I will shop from now own.

Thank you, Mr. Steinbeck, for seeing the value in what we do. From all of us here at Precision, we appreciate your business and look forward to serving you in the future, should the need ever arise! Best regards, The Precision Family

Review:

The technician, Jacob, was great. He was very clear about what needed to be fixed. He stayed late to install the new opener and was very friendly and courteous. I am very happy with the overall experience.

We appreciate the opportunity to earn your business, Mr. Miller, and we are willing to do what it takes to keep it! Thank you from everyone here at Precision for entrusting us with your Garage Door problem. Best regards, The Precision Family

Review:

Needed to replace a 22 year-old Liftmaster Pro garage door opener due to faulty sensors and circuit board. Googled for local service firms & found several. However, Precision Overhead Garage Door Service's website offered the most informative info & service options (w/videos); participation with the local BBB office, and discounts for Seniors; Teachers and Military members & others. The site also listed the personal bio's of the owner and technicians with their training & years of service backgrounds, and any criminal activities. I had not seen this type of information offering before for service firms. Jacob Austin - our technician - was very knowledgeable about their products, plus personable in explaining the options and costs. We would award the 5-Star rating to Precision and Jacob for their work on January 4, 2018. RCS/BV

Thank you, Mr. Sanders, for the kind words. It was truly a pleasure doing business with you! Best regards, The Precision Family

Review:

Excellent and quick service; very professional technician.

Thank you for taking the time to write us a review, Mr. Rodas. We appreciate your business and look forward to working with you again in the future! Best regards, The Precision Family

Review:

John was a very nice and friendly repairman, got everything done efficiently and quickly ! Very happy to have a working garage door, thank you so much! This man deserves a raise.

Thank you for the great review, Mr. Wenzler! We will certainly pass along to John just how happy you were with your service. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Review:

What a great Company to do business with. Prompt service, professional technicians, and excellent work. I highly recommend Precision! Bryan F. Bentonville

Thank you, Mr. Farnsworth, for the kind words. We appreciate your business and wish you and your family a happy and prosperous New Year! Best regards, The Precision Family

Review:

Repair tech arrived less than 3 hours after my call for service, my garage door was inspected & repaired within 3 hours & works better than it has since I’ve owned my house. The technician was incomparably awesome - thank you Precision Door!

We are so pleased you were happy with your service! We appreciate your business and wish you a very Merry Christmas from all of us here at Precision! Best regards, The Precision Family

Review:

Professional, timely, and considerate of my time. John was great and explained everything thoroughly.

Thank you, Julie, for the kind words. We appreciate your business and wish you and your family a very Merry Christmas from all of us here at Precision! Best regards, The Precision Family