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Garage Door Repair Reviews in NWA & River Valley (Page 18)
Precision Garage Door of NWA & River Valleyhas received 1657 reviews, averaging 4.88 Stars:
Siloam Springs, AR
Thank you for your review., We need feedback from our customers to improve our business. I realize that you were displeased with our pricing. We do not ever make the claim that our prices are the lowest in the industry. I apologize for you feeling overwhelmed by our technician, and there is no charge for the estimate; he charged a service fee for the appointment. I realize that our competitors may be lesser in price. If you look further than just price, you may find that all things are not equal. Most of our repairs come with a 5-year to lifetime warranty. Most of the competitors offer a 1-3 year warranty because of the different parts they use. Please do not hesitate to contact me to discuss this matter further. Sincerely, PDS of NWA
Springdale, AR
My experiences with Precision have been excellent! I had two new doors installed a couple of years ago and developed a problem with one door making odd noises and not operating properly. David Stubbs, their technician, came out promptly as scheduled and diagnosed the problem immediately. It was a simple fix and that took less than 5 minutes to repair. He chalked this visit up to a "curtesy call" with no charge to me. I was impressed with his professionalism and great attitude! From Precision's original door installation to this recent service call, the Precision team has been great to work with. They do what they say, when they say it will be done, and they do it right! I recommend them for your garage door needs! Kyle Traeger - Springdale, AR
- Kyle Traeger
Thank you for the feedback! We were happy to hear about your experience with David and Precision Door of NWA. We appreciate your business! Sincerely, PDS of NWA
Bella Vista, AR
Prompt scheduling for garage door repair with a personable and professional technician, Justin P!
- Lynn D
Thank you, Lynn, for taking the time to leave your 5-star review! We appreciate your business! Sincerely, PDS of NWA
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Centerton, AR
Luke Zieman, our tech this afternoon, provided excellent knowledgeable service in a timely manner. He was friendly and efficient and someone you immediately feel you can trust. Thank you Precision and Luke for providing access to our cars!!! Gabi and Joe Dawson
- Gabrielle Dawson
Thank you for your great review, Ms Dawson.! We are happy to hear that Luke was able to get you garage door up and working properly. We appreciate your business! The Precision Door Family
Rogers, AR
Could not have had better service. Sam was absolutely fantastic. Would highly recommend you but especially Sam.
- Adam & Amanda Williams
Thank you, Adam and Amanda for the great review. We are proud to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA
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Bella Vista, AR
Sam Manes was very professional and personable. He installed our new springs in 30min. We will absolutely call again with any garage door needs.
- Amanda Peeler
Thank you, Amanda for taking the time to leave your review. We appreciate your business. Sincerely, Your Door Team at PDS of NWA
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Centerton, AR
David was great. He was very professional and personable. He found the problem with my garage door and fixed it immediately. I would definitely call Precision Garage Door again.
- Steven Robinson
Thank you Steven for the great review. We are proud to know that you were happy with our service. We appreciate your business! Sincerely, PDS of NWA
Rogers, AR
Excellent experience! The office personnel and technicians were very personable and kept me apprised of the process. The install was quick and efficient. Thank you!
- Suanne Coons
Thank you for the great review, Suanne! We appreciate you trusting Precision Door Service of NWA for you new garage door installation.
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Magazine, AR
Matt done a good job. I was happy with his work. I was not happy with the price of the material. $250 per spring and $60 for a Bearing is outrageous. If I had known the pricing before, Matt had drove all the way down here I would have declined your services.
- Tim Warren
We are glad that Matt did a good job! I realize that you were displeased with our pricing. Our technicians do not set our pricing, the company's management and I do. We need to ensure that we can maintain a profit which enables us to stand behind our products in the years to come. In most if the repairs that we preform, we warranty our products and services for a period of at least 5 years.
Pea Ridge, AR
Ethan was very helpful, professional and thorough. He provided the service we expected. Thank you.
- Carlo Brambilla
Thank you for taking the time to leave your 5-star review. We appreciate you support! Sincerely, Your door team at PDS of NWA
Centerton, AR
I am so happy with the service I received from Luke this afternoon. He was very approachable, and explained everything he had done. He 100% did not try to sell me anything I didn't need and the charge for work done was very reasonable. The cables that attach the door to the spring had snapped on one side, leaving the door unable to open/close properly and hanging lopsided. Like replaced the cables, tensioned the spring properly and realigned the door as it should be. He also repositioned the motor arm correctly on the door as the previous owners had moved it, which was making it work harder. I will definitely use Precision again and recommend them to others.
- Louise Bradt
Thank you for your great review, Louise! We are happy to hear that Ethan was able to get your garage door up and running properly. We appreciate your business! The Precision Family
Bella Vista, AR
Ethan came today and installed a new system for our garage door motor, new technology, and battery back up. Great service and very professional. I highly recommend Ethan and Precision. Quick response time as always.
- JB Portillo
Thanks JB for the great review! We appreciate your business! Sincerely, PDS of NWA
Fayetteville, AR
Give Dakota Rivers a cluster of 5 gold stars! He was so instructive and kind to a couple of old people. A very kind and knowledgeable young man. We love the trim that Mike/Gm provided. Looks really nice. Thank u if Allstates adjuster does reopen claim and u, Mike hear from him. We have no complaints of workmanship.
- Robert Keene
Thank you, Robert for taking the time to give us a 5-star review. We are proud to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA
Poteau, AR
Your employee was all anyone could ask for. He did everything that needed to be done, I now have a new garage door opener and it’s so quiet I have to look to make sure it’s working. Thank you for an job well done.
- Sue Dunlap
Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being you "go-to garage door service provider. Sincerely, PDS of NWA
Bella Vista, AR
David was very courteous and professional. Did the inspection and explained all potential issues with us. Only charged us a service call. Excellent website and communication from the company.
- Carl Westring
Thank you Carl, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door Team at PDS of NWA
Mulberry, AR
Scammers!! The technician did not inform us that you only work on LiftMaster doors, we were under the impression he was going to fix it. He tried to replace the whole motor for $1400 when it only needed a small part replaced. You should be ashamed of yourself for charging outrageous prices when people are trying to make it right now. We had to pay $140 to make him leave. Robbers for real!!!
- Aaron Clauson
We appreciate your feedback, Mr. Clauson. We apologize for any of the confusion regarding your operator problem. It is definitely not our intention to come across as scammers/robbers. I will make sure that I reach out to our technician regarding your issue. Sincerely, PDS of NWA
Springdale, AR
Our technician Sam was kind and courteous. He explained everything to me in a way I could understand, was thorough in telling me the options for repairs and the pros and cons of each. I felt like he was knowledgeable, and my garage door is now whisper quiet with a lifetime warranty! I also appreciated that a same day appointment was available and he had all the parts at his disposal. I highly recommend Precision Repair and their technicians!
- Jessica Watkins
Thank you Jessica for you great review, Jessica. We appreciate you trusting Precision Door Service for you door rebuild. Sincerely PDS of NWA
Fayetteville, AR
Luke was extremely prompt in the repair of my garage door. Called around noon with an issue and it was fixed by 2:30 PM. Thank You Precision! -Laura
- Laura
Thank you Laura, for the great review. We are proud to know you were happy with your service! We appreciate you business! Sincerely, PDS of NWA.
Centerton, AR
Justin Peterson was fantastic, he did a complete inspection of the garage door. He explained everything he found, pointed out things that could wait and things we needed to fix now. He changed the springs, a cable and bearings in about an hour. The paper work was well paperwork. I will recommend this company to anyone that needs their door fixed.
- Tom Connor
Thank you for the feedback! We were happy to hear about your experience with Justin and PDS of NWA. We look forward to being your "go-to garage door service provider".
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Springdale, AR
The response was quick and professional to repair a sensor that was knocked out of alignment. We had your company install this door opener a year ago based upon our experience with Precision in another state and we have not been disappointed. We will never use anyone else.
- Phil Keenan
Thank you for taking the time to leave a 5-star review!
Fayetteville, AR
Ethan was great! He thoroughly explained everything and was very helpful. It started as a broken spring, but we decided on a remodel and new motor. He was so nice and will definitely recommend him and Precision!
- Amanda Speck
Thank you for the great review, Amanda! We appreciate you trusting Ethan for your service needs. Sincerely, PDS of NWA
Fayetteville, AR
Quick to schedule service, and had us fixed up the next day even though it was a Sunday! Fast, friendly and professional.
- Brandy Lewellen
Thank you, Brandy we appreciate your 5-star review. Looking forward to doing business with you in the future.
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Technician: Matt Taylor
Van Buren, AR
Luke Zieman was the technician that sold me and installed my door openers. Luke did an excellent job. My name is not spelled correctly. Somehow you guys put my name down as Gary Sams. That is not correct. My name is Jerry Sams. Please change your records to reflect my name as Jerry Sams. This could become important due to the door openers having a lifetime warranty.
- Gary Sams
Thank you, Jerry for the great review. We are proud to hear that you were happy with your service. We appreciate your business! Your name was also fixed in our system. Sincerely, PDS of NWA
Prairie Grove, AR
I am very confident that Sam's work was done correctly and quickly. He explained what needed to be done and explained why it needed to be done. He gave me total cost then explained each item. He made recommendations and was not demanding towards me. It was up to me as to how much or how little I wanted to do. I never felt pressured to comply with his recommendations and it was all my decision on what to do. I would highly recommend Percison if you need any workdone.
- Carl Humphreys
Thank you, Carl for taking the time to leave your review. We Appreciate your support! Sincerely Your Door Team at PDS of NWA
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Prairie Grove, AR
Quick response, excellent wrvice
- Dana Wikholm
Thank you for taking the time to leave us a 5-star review!
Bentonville, AR
Sam was able to assess what was wrong with our garage door the next day. He was punctual, polite and gave me options. Would recommend to friends and family.
- Bennett
Thank you for your great review, Ms. Bennett! We are happy to hear that Sam was able to get your garage door up and working properly. We appreciate your business. The Precision Family
Van Buren, AR
Absolutely HORRIBLE company. They are not interested in repairing your garage door, they are only there to sell you a new one. Their tech came up with a flimsy reason for me to buy one, then refused to do anything at all to repair my door. Instead, he left me with a non-functional door, which I could not raise of lower. He said that Precision would incur "too much legal liability" if they fixed my door. I suggested he tell his bosses that leaving a senior citizen trapped in their garage, unable to get out in case of an emergency would cause far more medical, legal liability than simply fixing the door. Instead, I called an independent repair service who showed up immediately and replaced my broken spring, which was all that was wrong. It cost me thousands less than a new door, and everything is working fine. I did not fall for Precision's phony new garage door line and will NEVER recommend them to anyone. Use them at your own risk.
- Julie Morton
Dear Julie, We understand your frustration and disappointment with your recent experience. We sincerely apologize if our technician’s approach didn’t meet your expectations. We value your safety and strive to provide honest assessments. However, we also recognize that it's important to balance safety concerns with cost-effective solutions. It seems there may have been a miscommunication or misunderstanding during your service call. To better understand your specific situation and address your concerns, we invite you to reach out to our customer service team directly at 479-202-5251 or mrewerts@precisiondoornwa.com. We’re committed to resolving this issue and ensuring your satisfaction. Thank you for your time and understanding.
Bella Vista, AR
Thank you Precision Door and technician Sam Manes for providing same day service to replace my garage door weatherstripping and 12 rollers. Sam was fast, helpful, and had a great personality! Complete all repairs, with high quality, in less than 2 hours and arrived early in appointment window! Would highly recommend Precision Door!
- Josh DeShields
Thank you Josh for the great review. We are proud to know you were happy with your service. We appreciate your business. Sincerely, PDS of NWA
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Bentonville, AR
What a great experience. The whole team exceeded my expectations. The installer, Levi, was very professional and highly detailed oriented. The new garage doors and opener I purchased work so much better than the previous ones. Make sure you visit Precision's showroom in Rogers to really appreciate what they offer versus other garage door companies. You get what you pay for and my experience was worth it.
- Robert Beck
Thanks Robert! We were happy to hear about your experience with Levi and Precision Door of NWA. We look forward to being your "go to garage door service provider"!
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Rogers, AR
Everything seems to be fine and working well. Thanks and be sure and send me a receipt. Don
- Don Snipes
Thank you, Don, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door team at PDS of NWA
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License
AR License #0365280618
Patrick, I'm not certain if this brief review will reach you but will send in case. The phone experience while setting up a consult was subdued at best. The young lady didn't provide the upfront price for an estimate. As with most, my budget is limited so that's important info upfront. The tech or sales person who came was aggressive in his approach which felt overwhelming. He offered no real alternative to full replacement (5,000.00 minimum) with a band aid fix for several hundred dollars. A local company also came for estimate at no charge. He had the door in working order in an hour and reprogrammed my remote. I've since set up a motor replacement (500.00) including camera and touch pad. I was given the option of purchasing entire replacement in manageable parts over time while keeping a safe and working garage. It's a shame that your rep didn't provide the same options for my budget. I will never pay an upfront fee for estimates again
- Diana Alcorn