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Justin Peterson's Bio:
Justin is a dedicated single father to two wonderful daughters, August and Ruby. With nearly a decade of experience in garage door repair, he has been serving the Northwest Arkansas community with skill and a passion for helping others. Outside of work, Justin enjoys camping in the great outdoors and has a keen sense of humor, often unwinding with standup comedy. Whether it's fixing a garage door or spending time with his daughters, Justin approaches life with warmth, dedication, and a love for making people smile.
Bentonville, AR
Thank you for the kind words, Ms. Harter! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Fayetteville, AR
Excellent service technician. Excellent response time.
- Patrick
Thank you for taking the time to leave us a great review, Ms. Fauria! We are glad to hear that you were happy with the service we provided. Thank you for choosing Precision! We appreciate your business and look forward to serving you in the future!
Product:
Technician: Justin Peterson
Prairie Grove, AR
Justin was professional, courteous, and fast. He identified the problem immediately, knew exactly what to do and did it. This is the second time I've used Precision and will do it again, if needed.
- Patrick
Thank you for the great review, Mr. Cook. We appreciate your continued business! Thank you for choosing Precision!
Springdale, AR
From the chat to the repair it only took a couple of hours. This company was the most professional service company I have dealt with. The picture and bio of the technician in email before he got to the house was the best!
- Patrick
Thank you for taking the time to leave us a positive review, Mr. Somers! We are thrilled you were happy with the service provided from start to finish! If you need anything else, let us know!
Bella Vista, AR
My first use of Precision Garage Door Repair NWA & River Valley has been a pleasant experience. My garage door counterbalance spring broke on a Saturday, I researched repair companies and decided on Precision Garage Door Repair NWA & River Valley. My decision was based on information presented over the internet on various company websites. I was immediately impressed with Precision’s site and contacted them the following Monday morning at 8:30 a.m. and made an appointment with their service person same day between 10-12 noon. I received a call from Justin Peterson at 10:00 a.m. notifying me he was on his way and was about 10 minutes away. Justin arrived at about 10:15 a.m. Justin inspected the damage and estimated the cost to replace the counterbalance spring to get the current door operational. The current door was 20 years old and basically worn out so I had Justin quote me a new replacement door. I decided to order the new door. Precision did not have stock for the door size, color and style I had chosen so Justin placed an order with estimated arrival in 2-4 weeks. Justin helped me raise the broken door so I could remove my vehicles from the garage for access. Justin was very professional, knowledgeable and enjoyable to work with. My new door arrived in 5 weeks-3 days and scheduled installation 5 days later at 1:00 p.m. On installation day I received a call from Chris Wickham of Precision Garage Door at 12:30 p.m. He left a voicemail: said he was in route and would arrive in 20 minutes. Chris and another Technician, Chris (last name unknown) arrived on time and started installing at 1:00 p.m. Chris Wickham estimated he would be done in an hour and by 2:00 p.m. both Chris’s were finished including area cleanup. Chris Wickham took the time to instruct me on door maintenance and answering any questions I had. As with Justin Peterson before them, both Chris’s were very professional, knowledgeable and enjoyable to work with. I have only had the new door for a few days but I am impressed with the quality of the product, its smoothness of operation including how quiet the door rolls. I did not replace my chain-driven operator drive but the new door and the quality of the installation reduced the operating noise considerably, an unexpected plus. Finally, working with the Precision personnel from beginning to end was a pleasure and I would be remiss not to also mention the office personnel I communicated with throughout the experience: Office Manager Heather Anderson and her team and product discussion with Lee Kincaid. Thanks for a job well done. Jerry C.
- Patrick
We are thrilled you love your new garage door, and are so happy you had a great experience working with us! Chris is an amazing member of our team and we are so glad he made a great impression on you. Thank you for taking the time to leave us a wonderful review. We truly appreciate your business, and we look forward to working with you again!
Bella Vista, AR
Unbelievable customer service from the moment we reached out for an appointment until Justin waved goodby after helping us out. Impressive the contact Precision Door has with its customers. Love knowing what technician is coming and a great simple biography about him. Just as before, Justin was kind, informative and helpful. Extremely reasonable service call rate. Thank you!
- Patrick
It is a pleasure to hear that your service was great, Mr. & Mrs. Pickell! Justin is an amazing member of our team, and we are so glad he made a great impression! Thanks for choosing Precision!
Rogers, AR
Very fast and courtesy service. Easy scheduling and they showed up on time and got the job done. The technician that came out was very professional and knew exactly what he was doing. We will be using them again for any servicing needs for our garage door repairs or installations.
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision!
Rogers, AR
Justin did a great job. Was on time and very efficient in his analysis and worked quickly. Engaging and knowledgeable about his business. I do want to call out your customer service and notifications. I handle customer service for JB Hunt and your processes and notifications were top shelf. From your phone representative to Justin were very professional and kept me informed multiple times. Thank You
- Patrick
Thank you very much for sharing your positive experience, Mr. Burns! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! Thank you for giving us the opportunity to serve you. If you need us again, just let us know!
Bella Vista, AR
Justin Peterson is an Amazing Representative of your company! He was courteous, timely, professional and knowledgeable. Having a garage door that had trapped my car indoors, he arrived and diagnosed the issue right away and gave me my alternatives with cost in a straight forward manner that helped take the sting out of the less than fun reality of my day. No one wants home repairs and cost so he was able to take it to a level where we could simply concentrate on how best to address the situation for a long term solution. Customer service is a tough business and Justin made a believer out of my family, especially when we have had prior service calls that were less severe but still costly that did not leave us feeling respected as customers so keep up the Outstanding Work! ??????????
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Sullivan! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision!
Farmington, AR
Very courteous and professional.
- Patrick
Thank you, Mr. Valdez, for taking the time to leave a review! We are glad we made a good impression on you! If you need anything, just let us know! Thanks for choosing Precision!
Fayetteville, AR
Amazing service. We were able to get same day service, Justin arrived early to the two hour window ( he called to make sure that was ok). He was quick, efficient and polite. Will definitely recommend.
- Patrick
Thank you, Mr. DeLeon, for the awesome review! We are glad to hear you were happy with the service and your technicians. Let us know if you need us again. We appreciate your business! Sincerely, PDS of NWA
Fayetteville, AR
Patrick is terrific. He explained everything. He approached the door with the attitude of trying to fix it.
- Patrick
Thank you for the great review, Mr. Cochran. We appreciate your business!
Bella Vista, AR
Great company, fantastic staff, excellent quality and installation. Highly recommend them!
- Patrick
Thank you for the kind review and recommendation, Mr. Riedesel! We strive to provide the best service, and we are pleased that you had a good experience with us! Thank you so much for choosing Precision, and we look forward to serving you again!
Cave Springs, AR
We met Justin, a technician of Precision Door Service today. He is a very knowledgeable, friendly, and personable young man. He handled our garage door problems in a very professional manner. We are very pleased with Justin and with precision Door Service.
- Patrick
Thank you, Ray, for the great review! We will certainly pass along to Justin, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Van Buren, AR
Justin was just amazing! Very knowledgeable and professional, he quickly identified the problem, and explained exactly what had occurred, and what was happening as the door tried to open. He alerted me to the fact that the door was not safe and that no one should try and use it before it was replaced.
- Patrick
It is a pleasure to hear that your service was great from start to finish! Justin is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision!
Rogers, AR
Precision is very expensive. Was not expecting a $900 bill to change 2 springs
- Rick Harris
Alma, AR
Justin was very knowledgeable and friendly! Repair was done quickly at a reasonable price! Would definitely recommend them!
- Patrick
Thank you for the great review and recommendation, Mr. Boen! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Fort Smith, AR
Great job. Answered questions well, explained things to help with clarifications. Worked efficiently and independently. Polite and personable. Just one unanswered question. After he left I found a nice shiny and new hexheaded lock nut on the garage floor. Is something missing above?
- Patrick
Thank you for the positive review, Mr. McCormic. If you need anything else, give us a call! Thank you for choosing Precision!
Bella Vista, AR
Nothing but great things to say about the service. Had an old garage door opener where the belt snapped on Saturday January 8th. Placed a call today Monday January 10th in the morning and Justin came and saw us at 2:30pm. 2 hours later and I had complete new system on both doors. All newly replacement equipment with instructions. Overall, Justin was fantastic and super happy with the results!
- Patrick
We are so happy to hear how pleased you are of our services. We will definitely pass along the kind words to Justin. Thank you for choosing us!
Fayetteville, AR
I needed assistance with a garage door that would not fully close when I used the garage door opener. Justin came out on a Sunday. His service was prompt, friendly and professional! What more could you want?
- Patrick
We love hearing our technicians are providing the very best service possible. Thank you so much for taking the time to leave a review! If you need our services in the future, just give us a call!
Springdale, AR
My tech was Justin Peterson. Justin showed up early and determined that I had more that broken springs, the rollers needed replacing as well. Justin was VERY professional from start to finish, and his work was GREAT.
- Patrick
We are happy to hear Justin provided you with a great service! Thank you for taking the time to leave a great review. We appreciate your business and look forward to working with you again!
Bentonville, AR
Justin was our service technician, and he came on a Sunday, the same day we had made the call. Our garage door opener was completely in repairable and we had it replace within two hours of Justin's arrival.
- Patrick
Glad we could help, Ms. Cabot! Thank you for the kind review. We look forward to serving you again in the future!
Product:
Technician: Justin Peterson
Rogers, AR
Just was very helpful to explain everything. Did a great job on the instillation of the rollers and springs.
- Patrick
We were happy to help, Mr. Mccarver! Thank you for taking the time to leave us a review. We appreciate your business and look forward to working with you again!
Fayetteville, AR
24 hour service is the best. Justin arrived earlier than scheduled and took care of the problem. He is very professional and knowledgeable. Plus, takes time to explain the problem and solution. We were very pleased that he was the technician assigned to us. We are extremely pleased with Justin and Precision Garage Door Company.
- Patrick
It is a pleasure to hear that your service was great from start to finish! Justin is a valuable member of our team, and we are glad he left a good impression. Thank you for taking the time to leave us a review and for choosing Precision!
Bentonville, AR
We couldn't be happier with Precision Door, we promptly got an appointment at the perfect time, our technician Justin Peterson called ahead, arrived on time, and took care of our garage door concerns professionally, efficiently and with a smile. Highly recommended!
- Patrick
Thank you very much for sharing your positive experience and your recommendation, John! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Rogers, AR
the best service ever! They came right to my house. Justin was courteous, helpful and honest.
- Patrick
Thank you so much for your kind review! Justin is a valuable member of team, and we are happy he left you with a good impression! Thank you for choosing Precision!
Pea Ridge, AR
While I would love to give more stars we were not impressed with the service we received! Justin was super nice and seemed knowledgeable but I felt that he was more interested in selling us new doors vs fixing our current one! We can now shut our door but he did not fix the door for us to use it with the opener and we were charged way more then what we thought it would be. We did ask when we called the service center about how much it would cost and they said around $100. We paid $250 +….We had no cables broken, it was off track and the door was torqued but nothing snapped to be replaced. He did replace one of the rollers (but the old one wasn’t broken either) so still confused why the fix of the door was so expensive and it’s not fixed! He really is a great salesman but with a 20 min (possibly less) fix, $250+ is a little crazy on cost of service! Justin was nice I don’t want that to go unnoticed but the cost of the service call was enough for us to think about looking elsewhere for future service and possible purchase of garage doors
- Ashley Herrington
Ashley , Thank you for taking the time to leave us feedback , as that is the only way that we can continue to grow into providing the best customer service available. We would also like to thank you for allowing us to meet with you in person to discuss your experience and reevaluate your visit. Your time is valuable, and truly appreciated.
I can honestly say that I was blown away with the customer service that we received. I got a phone call on Sunday after I posted this. They asked for a time to come up and take a look at the door. The director of operations and the lead tech came out to take a look at things. They also admitted to making a mistake and charging us for the wrong size door. When they came to our house this Wednesday they went over the problem and the fixes that were available. They arrived at 4:45 pm and did not leave until well after 7:30. They made sure the door was able to work but we knew due to the original damage we would have to spend some money fixing things. They also looked at our bigger door and showed us how horrible our builders contractor did on the install (a little over 2 years ago) and the same issues would need to be fixed. We didn’t want to purchase new garage doors and they didn’t suggest that. The came up with the best way to fix our current door. We will wait another week for the rest of the stuff ordered to come in but I can honestly say my husband and I were both happy with how they handled things the second time around and will be even more happy when we don’t have to worry about our doors anymore! I am so glad I was willing to give them a chance to make things right because they did just that! Thank you Lee bad Steve we appreciate you both!
Pea Ridge, AR
Justin was personable, knowledgeable, punctual and overall a great technician. Fixed springs and provided future feedback.
- Patrick
We are happy to hear Justin solved the problem for you. Thank you for taking the time to write a positive review! We appreciate your business and look forward to working with you again!
Garfield, AR
Really good service and they solved our problem. Justin the service tech was very helpful and walked me through various aspects of our doors. Appreciate the help.
- Patrick
Glad we could help, Laura! We appreciate the review, and we look forward to working with you again!
Gravette, AR
Justin was very professional. Explain in detail the problems and solutions. Will use him again.
- Patrick
Thank you for leaving a positive review, Mr. Davis. We are glad you were happy with our services, and we look forward to working with you again!
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Quick appointment time and wonderful service!
- Patrick