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Justin Peterson

Justin Peterson
Technician
Reviews: 135
Average: 4.87 stars
Background: 7/10/2019
Justin Peterson has received 135 reviews, averaging 4.87 Stars:
1 2 3 4 5

Justin Peterson's Bio:

Justin is a dedicated single father to two wonderful daughters, August and Ruby. With nearly a decade of experience in garage door repair, he has been serving the Northwest Arkansas community with skill and a passion for helping others. Outside of work, Justin enjoys camping in the great outdoors and has a keen sense of humor, often unwinding with standup comedy. Whether it's fixing a garage door or spending time with his daughters, Justin approaches life with warmth, dedication, and a love for making people smile.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have great appreciation for what it takes to provide excellent customer service and that was my experience from the initial call through the entire process. I immediately received an email confirmation of the same day appointment along with a follow-up text introducing Justin Peterson as the technician. Justin called ahead and arrived within 2 ½ hours from my initial call and presented himself very professionally. He gave me a quick assessment of the situation, provided alternatives, and had the job completed within 30 minutes. I would highly recommend Precision Door and Justin in particular. Thanks for the quick response.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin did a very fine job, both in explanation and work. If i ever need any further work on the opener i will call for him. everyone in the company (Precision door serv. rogers,ar) was very nice and up front with me. thanks to all andy pierce

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Justin Peterson Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision after seeing a TV ad.. Justin Peterson arrived early for the appointment after calling first. My old garage door was almost 20 years old and there were many issues which he patiently explained to me in detail. He explained my options and ordered my new door and opener. Wes Smith was the technician who installed my new door. He was also excellent. He arrived on time and besides installing the new door and opener, he helped me understand the new features and even swept out the garage. Every step of this transaction was professionally done. I love my new door and opener and am so happy to have the insulated door.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Justin and Wes are valuable members of our team. Your door is gorgeous , and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Justin Peterson Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a spring break on our garage. Called Precision and they had a tech scheduled to check it out next day, on the weekend as well! Justin Peterson arrived on time and was very professional. Explained everything very thoroughly and pointed out how the spring likely had been an issue for a while and was causing problems with other parts of the system (metal shavings in the chain and drive.) Our system is 25+ years old so I knew it was a matter of time, but the knowledge Justin shared helped me understand now may be the right time to update. Justin answered all of our questions and explained the operation and process for our new install that we chose to go with. He was even able to repair the faulty spring and get our current door operable for the time being while we wait on our new door to come in (quoted 5-6 weeks due to all the shipping delays that are the new norm.) Nice surprise, got the call today that our order will be in early (only 3 weeks waiting.) Looking forward to the install. Based on our experience so far I'm sure everything will be smooth.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Mulder. It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My appointment was made for the same day. The service technicians (one was a trainee) were great. The reason for a 4 is the price and the lack of a 3.5. I had two garage door openers installed (due to two existing ones having stripped belt drives) and I was unpleasantly surprised at the price quoted. I made a decision on the spot to go ahead and replace, but in hindsight I would not have had the units replaced, if I had slept on it overnight. I would encourage people to get more that one quote.

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was very nice & knowledgeable. He & his assistant worked well & quickly together. The artwork on the work van caught my attention. We had the motor, springs, cables, rollers & bearings replaced.

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A Response from: Patrick Behrens

Thank you for your wonderful review Mr. Morton! We take pride in providing the best possible service to our customers and are glad to hear that Justin and Trenton did that for you! We appreciate your business, The Precision Family.

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin came out to fix a problem with the garage door not going down. He was very professional and capable.Will use this company again. Very satisfied.

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A Response from: Patrick Behrens

Thank you for the review Sandra! We are happy to hear Justin was able to get your garage door working properly. We appreciate your business! Best regards, The Precision Family.

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This business is a breath of fresh air!! PROMPT, knowledgeable, KIND, helpful, professional!! They have covered all the bases. You will not be disappointed. NO waiting on having to order equipment or coming back to install. Quietest garage door openers we’ve ever had. Thank you!!

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A Response from: Patrick Behrens

Thank you for this amazing review Mr & Mrs. Pickell. We work hard to meet expectations like yours, and we are happy to hear our employees were able to assist both of you. We appreciate your business, The Precision Family.

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome!...Honored Warranty. Friendly and knowledgeable.

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A Response from: Patrick Behrens

Thank you, Brian, for leaving us a positive review! We appreciate your business and look forward to working with you in the future! Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely professional and polite. Our technician was extremely knowledgeable! Highly recommend.

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A Response from: Patrick Behrens

Thank you for those kind words, Mr. Dover! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was great service was great

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Kletti! Our goal is 100% customer satisfaction, and it sounds like Justin achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was very polite and informed me that there was nothing wrong with the door or its components. The anti tamper seal just popped off and inspected the operation of it. Everything great. Thanks for your service.

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A Response from: Patrick Behrens

Glad we could help, Forrest. We appreciate your business and look forward to serving you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job, on time and great service. Highly recommended to everyone!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Sanya! . We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My installer, Donovan, was very professional. Everything was done in a timely manner. I am very pleased with the service! I would recommend your business to anyone.

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A Response from: Patrick Behrens

Thank you for the kind words and recommendation, Don! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service. Wouldn’t use anyone else!!!

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A Response from: Patrick Behrens

Thank you very much for the kind words, Geary! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Justin Peterson Service Provided:
Install Garage Doors

Product:
Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician Justin was awesome!! He gave us all the information we needed and got our new garage door motor and parts installed perfectly!! Thank you for Justin!! We will be in touch if we need any other service done on our garage door!!

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A Response from: Patrick Behrens

Thank you, Ms. Sparks for the great review! We will certainly pass along to Justin just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was the best! He did a great job explaining what was wrong with our door. He fixed the problem and the door works great and is alot quieter!. Great customer service

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin and lee showed up on time and were very friendly and professional..I felt as if they knew what they were talking about and in no way tried to force us into anything..they were upfront and knowledgeable about every question we had.. nice doing business with people that you don't feel like you're getting the screws put to you...

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Canady! We take pride in providing the best possible service to our customers, and we are happy to hear Justin and Lee did just that! We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pleased with the service. Tech took the time to explain the problem and then how to fix it. Afterwards, went through in detail all he did and how to trouble shoot for future problems. Overall, he did a very good job!!! Would use this company again. DW

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Wallace! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin did a great job fixing my garage door! He explained what the problem was. He was extremely efficient and professional. I highly recommend Precision!

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Ms. Bohannon! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

you are close by so I called you. I am glad I did, thank you for the great service. I think Justin sent me the wrong e-mail, it was for door measure instead of receipt. I need that receipt to send to my insurance. Also My phone control is not working on it for some reason. It worked on the first unit but not on this one. Both of your techs were very professional and were working for you,m you should be proud of them.

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A Response from: Patrick Behrens

Glad we could help, Mr. Lent. We appreciate your business and look forward to serving you in the future!

Justin Peterson Service Provided:
Garage Door Opener Install

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super painless process. Very good customer service. Friendly and very informative. Highly recommend.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Cook. We appreciate your business!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Polite, excellent service, very prompt.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your repair man was on time, did a good job explaining the current condition on my garage door. He replaced two springs and all the rollers and lubricated all the joints. He was done quickly and cleaned up his work area. I would recommend your services to anyone who asks. Thank you.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Riggs! We take pride in providing the best possible service to our customers, and we are happy to hear our technician did just that! We appreciate your business and recommendation! Best regards, The Precision Family

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin did a great job in repairing our door...just needed some adjustment. He was courteous and professional and explained everything to us. Great company!

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. & Mrs. Vleck! We are pleased to hear you had a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin came out and fixed a problem we were having with the sun interfering with the eye of our sensor, and not letting the door close. He's kind of a genius with his quick fix skills.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Justin is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
1 2 3 4 5
Date: 03/19/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because they had a heavy duty part that I wanted installed for additional safety. I have called them for quick repairs and have had quick response by very capable, friendly employees.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Nancarrow! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We our building a new home and will be using Precision again with our new home. Justin was wonderful. He is very knowledgeable in what he does and couldn't be more professional towards the customer. He had our garage door opening again just in time for our current home to go on the market. Thank you, Justin and Precision for a job well done.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Jim! Our goal is 100% customer satisfaction, and it sounds like Justin achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service...on time ,excellent work. Excellent result.

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A Response from: Patrick Behrens

Thank you for the kind words, Mr. Justiss! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, on a Sunday even! Justin was super knowledgeable, he explained options for my repair work, and upgraded equipment. After repairs and a lube job my main garage door is working like a dream. Thanks Precision and Justin for the 5 star work.

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A Response from: Patrick Behrens

Thank you, Mr. Buske, for the great review! We are glad to hear Justin provided you with excellent service and was able to repair your door within a timely manner. We appreciate your business and looking forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
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Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618