Read what people are saying
about Precision Garage Door

Justin was professional, courteous, and fast. He identified the problem immediately, knew exactly what to do and did it. This is the second time I've used Precision and will do it again, if needed.

- Patrick

Thank you for the great review, Mr. Cook. We appreciate your continued business! Thank you for choosing Precision!

Very fast and efficient. Gave complete details of what he would do and the price. Good job Jacob

- Patrick

Thank you very much for the amazing review, Mr. Brown! We take pride in providing the best possible service to our customers, and we are happy to hear Jacob did just that! We appreciate your business! Best regards, The Precision Family

The service was excellent!

- Patrick

Glad we could help, Zhongnan! Thanks for leaving us a great review!

The team from Precision Garage Door was at my home within 24 hours of me calling them. Steve did an assessment of the existing garage door opener and went over the recommended options. I chose to replace my garage door opener with a newer more powerful opener. They were able to install the new opener, program the remotes and give me a quick training session all in about an hour. I would definitely recommend Precision Garage Door.

- Russell

Service was fast and very professional ????

- Patrick

We are glad you had a great experience, Mr. Kelley! Thank you for taking the time to leave us a review. We look forward to serving you in the future!

Very pleased with installing of my door and Andrew was very helpful in answering all my questions arrived on time. I am a very happy customer

- Patrick

We are happy to hear Andrew provided great service for you. Thank you for the awesome review! We appreciate your business and look forward to serving you again!

Dustin was exceptionally courteous and engaging.

- Patrick

Thank you for leaving us a great review, Mr. Marten! We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Our door wouldn’t open last year & I didn’t know who to call, I just called Persission door & they came right out & we didn’t know that the spring had broken as well until the tech pointed it out! It cost a lot of money but it’s been well worth it as we were given a lifetime warranty! When it wouldn’t close last evening I called & the nice guy came this evening & had it fixed in just a minute!! & no charge??

- Patrick

We pride ourselves on the level of service we provide and are pleased to know you had a great experience. Thank you for taking the time to leave us a review! We appreciate your business and look forward to working with you again in the future! Thanks for choosing Precision!

The crew arrived in a timely manner and installed the door. They were a hard working crew and very informative about what was going on. I give them a five star as the door works beautifully, the crew was courteous and very thorough in their clean up. I highly recommend Precision Door.

- Patrick

Thank you for the great review and recommendation, Mr. Moore! We are glad to hear you had a great experience with us. We appreciate your business, and look forward to serving you again in the future!

Steve was professional, detailed, and very helpful in explaining the pros and cons of various repair options for the issue I had with my garage door. He was also very efficient in completing the needed repairs and provided helpful tips after the fact to keep our door in good working condition into the future.

- Patrick

Thank you so much for the kind words! It is wonderful to have people like Steve on our team, and even better to hear that he takes great care of our customers. We look forward to working with you again. Thank you for choosing Precision!

We used Precision Door aproximately 4 years ago, purchasing our garage door and opener ... they were wonderful! So we called them again, this time for problems with the door not opening and sometimes not closing and needing our remotes reset. Dustin Mclean came out this morning and checked, adjusted and oiled everything. He also recommended a surge protector for the opener (great idea). I highly recommend Dustin Mclean and Precision Door. Professional, Prompt, Courteous and Knowledgeable.

- Patrick

We are happy to hear you continue to get great service every time! Our goal is 100% customer satisfaction, and it sounds like Dustin achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Wesley was a rock-star. He and his partner showed-up exactly on time and got right to work on our damaged garage door. Wesley personified what great customer service is all about: friendly and informed me of what they were there to do and got it all done in a timely manner. Furthermore, I asked about having him install an outdoor keypad and it was great to hear that he had one on the truck and could install it right then. Not only did they install it, they also programmed it to work right the first time.

- Patrick

We're glad to hear you had a great experience with us! Wesley is an amazing member of our team and we are glad to have him! Thank you for taking the time to leave us a great review.

Great job guys showed up on time and performed repair thanks guys.

- Patrick

Thank you for the great review, Avery! We appreciate your business!

Great guys. Very polite and helpful. Look forward to seeing them again

- Patrick

Glad we could help, Mr. Vaughn! We appreciate your business and look forward to serving you in the future!

Great job. Quick response time and Seth was outstanding. He knew what to do and how to do it, and got us back in a short time. Really appreciated your company. Thanks.

- Patrick

Seth is a valuable member of our team! We are glad he made a great impression on you! Thank you for leaving us a positive review. If you need anything in the future, just give us a call! Thank you for choosing Precision!

Was able to get same day service and the tech was even early. Repair took about 30 minutes. First class service.

- Patrick

We strive for great quality work in a timely manner, and it sounds like we hit that mark with you, Mr. Hennis. Thank you so much for leaving a positive review. We appreciate your business and look forward to working with you again! Thanks for choosing Precision!

From the chat to the repair it only took a couple of hours. This company was the most professional service company I have dealt with. The picture and bio of the technician in email before he got to the house was the best!

- Patrick

Thank you for taking the time to leave us a positive review, Mr. Somers! We are thrilled you were happy with the service provided from start to finish! If you need anything else, let us know!

Not cheap. But after two failed attempts with another company at fixing our issue, it appears they have resolved the problem and with a lifetime warranty! They were here maybe an hour or more, and had us up and running smoother than ever before.

- Patrick

We pride ourselves on the quality of our products and our services, and we are glad you noticed our efficient work. Thank you for taking the time to leave us a review. We appreciate your business!

Quick response

- Mary Frost

Jacob was out technician who determined that our opener motor was burned out. We chose to purchase and have installed a new system. He was knowledgeable, friendly, and efficient. He gave us a $25 discount for having been career teachers. The new system is amazing! Ours was ancient. He replaced unsafe wiring and a new opener box by our door. Thank you for being so quick in service and doing a great job!

- Patrick

We are thrilled you had a great experience with us! Thank you for leaving a positive review! We appreciate your business and look forward to working with you again in the future!

only choice i had

- Patrick

Thank you for taking the time to write a review, Mr. Kemp. We appreciate your business!

Thank you for your quick response in repairing the garage door.

- Patrick

Thanks for the kind review, Siva! We appreciate your business and look forward to working with you again! Thank you for choosing Precision!

My first use of Precision Garage Door Repair NWA & River Valley has been a pleasant experience. My garage door counterbalance spring broke on a Saturday, I researched repair companies and decided on Precision Garage Door Repair NWA & River Valley. My decision was based on information presented over the internet on various company websites. I was immediately impressed with Precision’s site and contacted them the following Monday morning at 8:30 a.m. and made an appointment with their service person same day between 10-12 noon. I received a call from Justin Peterson at 10:00 a.m. notifying me he was on his way and was about 10 minutes away. Justin arrived at about 10:15 a.m. Justin inspected the damage and estimated the cost to replace the counterbalance spring to get the current door operational. The current door was 20 years old and basically worn out so I had Justin quote me a new replacement door. I decided to order the new door. Precision did not have stock for the door size, color and style I had chosen so Justin placed an order with estimated arrival in 2-4 weeks. Justin helped me raise the broken door so I could remove my vehicles from the garage for access. Justin was very professional, knowledgeable and enjoyable to work with. My new door arrived in 5 weeks-3 days and scheduled installation 5 days later at 1:00 p.m. On installation day I received a call from Chris Wickham of Precision Garage Door at 12:30 p.m. He left a voicemail: said he was in route and would arrive in 20 minutes. Chris and another Technician, Chris (last name unknown) arrived on time and started installing at 1:00 p.m. Chris Wickham estimated he would be done in an hour and by 2:00 p.m. both Chris’s were finished including area cleanup. Chris Wickham took the time to instruct me on door maintenance and answering any questions I had. As with Justin Peterson before them, both Chris’s were very professional, knowledgeable and enjoyable to work with. I have only had the new door for a few days but I am impressed with the quality of the product, its smoothness of operation including how quiet the door rolls. I did not replace my chain-driven operator drive but the new door and the quality of the installation reduced the operating noise considerably, an unexpected plus. Finally, working with the Precision personnel from beginning to end was a pleasure and I would be remiss not to also mention the office personnel I communicated with throughout the experience: Office Manager Heather Anderson and her team and product discussion with Lee Kincaid. Thanks for a job well done. Jerry C.

- Patrick

We are thrilled you love your new garage door, and are so happy you had a great experience working with us! Chris is an amazing member of our team and we are so glad he made a great impression on you. Thank you for taking the time to leave us a wonderful review. We truly appreciate your business, and we look forward to working with you again!

When I backed into one of our closed garage doors, thinking it was open, I didn't realize the damage I had done to the door. I was more worried about my car. A few years later, Precision came out to fix a spring on another garage door and noticed the damage to the door I'd backed into and the strain it was putting on the door. They said it needed to be fixed and might even be dangerous! We ordered three new garage doors. Since our original doors were custom built and painted, it was quite a decision to find a replacement look I'd be happy with. Precisions folks were so helpful. They listened to what we were looking for as a replacement and helped give us several options and cost ranges. We decided on the perfect doors to replace our custom doors and upgrade our look. They were installed yesterday. We love them. The installers set us up with new everything, rails, doors and remote entry. Heck, the lighting on the doors are now motion lights and brighten our garage making it safer. They were so nice, professional and took care of everything. They even cleaned up after themselves! The doors are super quiet and smooth. We couldn't be happier! From top to finish, Precision was wonderful. I would highly recommend them.

- Patrick

We are thrilled you had a great experience with us, Ms. Ruble! Thank you for taking the time to leave us a review. We truly appreciate your business, and it was a pleasure working with you. If you need us again, don't hesitate to call! Thank you for choosing Precision!

Unbelievable customer service from the moment we reached out for an appointment until Justin waved goodby after helping us out. Impressive the contact Precision Door has with its customers. Love knowing what technician is coming and a great simple biography about him. Just as before, Justin was kind, informative and helpful. Extremely reasonable service call rate. Thank you!

- Patrick

It is a pleasure to hear that your service was great, Mr. & Mrs. Pickell! Justin is an amazing member of our team, and we are so glad he made a great impression! Thanks for choosing Precision!

Technician was very knowledgable and helpful.

- Patrick

Thank you for the great review, Ms. Gilchrist. We appreciate your business!

Heather jumped thru hoops to get a service tech out to replace our garage door opener. Steve (tech) did a fantastic job. Will use Precision Garage Door again and would recommend them to anyone needing help with a garage door. Thanks

- Patrick

We are so pleased you were happy with our service! Steve is a guy, and we are so grateful to have him on our team. Thank you for allowing us to serve. We appreciate your business!

Very fast and courtesy service. Easy scheduling and they showed up on time and got the job done. The technician that came out was very professional and knew exactly what he was doing. We will be using them again for any servicing needs for our garage door repairs or installations.

- Patrick

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision!

Justin did a great job. Was on time and very efficient in his analysis and worked quickly. Engaging and knowledgeable about his business. I do want to call out your customer service and notifications. I handle customer service for JB Hunt and your processes and notifications were top shelf. From your phone representative to Justin were very professional and kept me informed multiple times. Thank You

- Patrick

Thank you very much for sharing your positive experience, Mr. Burns! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! Thank you for giving us the opportunity to serve you. If you need us again, just let us know!

I called Precision to fix a broken spring. They came out promptly and gave a bid of $1100.00 to my wife. I told them to to leave. I then called Southwest Garage Door Co who came out and fixed my garage doo for $175.00. I paid Precision their $49.95 service fee and save almost $1000.00 by using Southwest. Thanks Precision for costing me and extra $50 for nothing. You guys are the storm chasers of garage doors. I won’t waste my time calling you again.

- Kevin Weakley