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about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 1285 reviews, averaging 4.88 Stars:
Bella Vista, AR
Thank you for taking the time to leave a review for us. We strive for high quality service in an efficient manner, and we are happy to hear that you got that! Thank you for choosing Precision for you garage door needs!
Fayetteville, AR
Great service
- Patrick
Thank you for leaving us a positive review, Ms. Dillard. We appreciate your business!
Van Buren, AR
Very professional, same day inspection and repair. Replaced everything but the door panals.
- Patrick
Thank you for the positive review, Mr. Allison. We appreciate your business!
Product:
Bentonville, AR
I couldn’t be more satisfied with the whole experience provided by Prevision Door. Everyone at this business is knowledgeable, professional and very competent at what they do. From the initial visit with Aaron about my new doors through the install by Wesley and Andrew everything exceeded my expectations. I’m going to recommend them wholeheartedly to everyone. Thanks so much Aaron, Andrew and Wesley!
- Patrick
It is a pleasure to hear that your service was great from start to finish! Andrew, Aaron, and Wes are valuable members of our team. Thank you for taking the time to leave us a review and for choosing Precision!
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Prairie Grove, AR
Quick response and great service. Jayden was very knowledgeable and professional. Thanks for coming over on a Sunday to get us working again
- Patrick
Thank you for taking the time to leave us a review! We are glad to hear you had a positive experience with us! We pride ourselves on the level of service we provide and are pleased you appreciated Jayden's work. We understand how valuable our customer's time is, and we do our best to provide convenient appointments based on our customer's needs. Thank you for choosing Precision!
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Farmington, AR
Our tech was Jayden. He was awesome and honest. Was quick and knew what he was doing. Explained everything so there was no surprises at the end. Would recomend you all to everyone
- Patrick
Thank you for your positive review and recommendation! We appreciate your business and look forward to working with you again!
Product:
Springdale, AR
$300 to replace 2 cables? Plus tried to upsale me to a $1000 bill? Nope never again.
- Richard Clark
The hardest part of giving the type of great service that Precision Door is proud of is communication, We appreciate the communication from you regarding your outlook on the service we provided to your daughter Beth, who lives at the residence you wrote this review about. She was there when we provided our service and has written us a 5-star review on Google. As a parent I understand being over protective of our children, even when they are adults. Our technicians pull every damaged or worn out part on a door and then let the customer decide if that part should be replaced or not. We presented those parts to your daughter , who then made the decision to replace her worn and damaged parts with our superior quality parts , such as stainless steel cables. We may give the option of replacing all of the parts on a door , but leave that decision up to our client. Unfortunately you were not present when we at the home , and it is difficult to assess the condition of parts over the phone. We received a 5-star and a 1 -star review on the same job. Of course we would like both reviews to be 5 stars, but we will be happy with knowing the 5 star reveiw was left by the person who actually was present and was able to walk through the worn and broken parts on the door and then make the best decision for her. We wish you and all of your family the best , and hope that your future garage door repair experiences are good ones.
Product:
Bentonville, AR
Outstanding service with amazing responses! Justin was very explanatory regarding what the issue was and gave me options for repair/replacement based on my needs. Everything was complete in just about an hour and Justin completely cleaned up everything from the replacement. Many thanks Justin!
- Patrick
We are so happy to have Justin as a member of our Precision family! We are glad to hear that he left a great impression! Thank you for leaving a positive review, Aaron. We appreciate your business! Thanks for using Precision for your garage needs!
Bella Vista, AR
Trenton was on time, very professional, and courteous. After the evaluation on the issue with the problem, gave us a couple options to choose from to get to a solution. He explained everything so we could clearly understand and was very efficient and thorough getting the repair completed. We are very please to have someone of this caliber work on our house/garage. We will call again for the second stage of this repair (when the motor fails), and hope to have Trenton work with us again, Thank you.
- Patrick
Thank you for taking the time to leave us a review. We are so appreciative of you giving us the opportunity to service your home. Thank you for choosing Precision!
Product:
Van Buren, AR
Was very thankful that I was able to get a technician out to my home after I backed into my garage door! I was 4pm and everyone I called wouldn't be able to get to it till the following day, I did not want to leave my garage door open overnight and unsecured, Thankfully Michael Bray was able to get got to my home that evening, he was very informative and quick to asses the issue and had my door up and running in a couple hours! I highly recommend Percision and will be using them for all my garage door needs and will be recommending them to anyone that will be needing service!.
- Patrick
Thank you, Mr. Cervantes, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is, and do our best to provide convenient appointments based on the customer's needs. We appreciate your business and look forward to serving you in the future!
Product:
Centerton, AR
I am thrilled with the level of customer service I received. Trenton Dunn went above and beyond to make sure I was satisfied with the service he performed as well as the purchases I made. He was knowledgeable and very patient with me. He spent over 2 hours with me to ensure that I was confident in my decisions. His attention to detail is unprecedented. Thanks, Trenton!
- Patrick
Thank you, Emilee, for leaving us a positive review. We have a great team, and we are proud to hear that they provide an excellent service! Thank you for choosing Precision!
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Springdale, AR
Quick and accurate. Very courteous.
- Patrick
Thank you for the great review Mr. Davis. We appreciate your business!
Fort Smith, AR
New to the State of Arkansas, I chose Precision Door due to the quality of the product over the original contractor product. I was also very pleased with the personableness of the individual who did the installation.
- James Farmer
Product:
Lowell, AR
Trenton was a pleasure to work with. He was very professional and presented clear and precise solutions to the problem. I opted to replace the motor and roller bearings instead of just repairing them and he accomplished that in a very reasonable time. Glad I called Precision
- Patrick
Thank you for the positive review! We are happy to hear that you had a great experience with Precision. We appreciate your business!
Product:
Gentry, AR
Quick, efficient and knowledgeable
- Patrick
Thank you for the great review, Ms. Sanderson. We appreciate your business!
Rogers, AR
The service was great! We had two new garage door openers installed along with new springs, rollers and pulleys for the doors! Steve did a great job of explaining everything and completing the installation!
- Patrick
We are proud to have Steve as a part of our team, and we are pleased to hear that he provided you with excellent service. Thank you for taking the time to write a review. We appreciate your business and we're looking forward to serving you in the future!
Product:
Bentonville, AR
Had a fantastic experience with Precision today. The technician (Trent Dunn) was very professional, knowledgeable, prompt and took the time to address all our concerns. We ended up changing two cables and 12 rollers. I gladly recommended him on our neighborhood Facebook page after his visit.
- Patrick
Thank you so much for your great review and recommendation, Ms. Lawson. We are proud to have such a hard working team, and we are happy to see our customers get the service they deserve. Thank you for choosing Precision and we look forward to working with you again!
Product:
Springdale, AR
Andrew was on time to install our new garage door. He also asked me about options I had when installing. He was great to work with and would definitely use them again.
- Patrick
Thank you very much for the amazing review, Chris! We take pride in providing the best possible service to our customers, and we are happy to hear Andrew did just that! We appreciate your business and look forward to serving you in the future.
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Hackett, AR
Very pleased with our service, a very knowledgeable and efficient worker who fixed us up! Will def be using you again.
- Patrick
Thank you for the positive review, Mr. Taylor! We appreciate your business and look forward to serving you again.
Springdale, AR
Appointment was fast and easy to schedule. Work was first class and efficiently completed.
- Patrick
Thank you, Mr. Smith, for the great review! We are happy to hear that you were pleased with our service! We appreciate your business and look forward to working with you again.
Product:
Bella Vista, AR
Steve was terrific! We are excited about not having to worry about the door operation, for a long time, with all new parts installed. Kudos to Steve for his knowledge and expertise; he’s a very pleasant gentleman and most efficient. Thank you for sending Steve to take care of us!
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Steve on our team, and even better to hear that he takes great care of our customers. We are so happy that you are happy with our service!
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Fayetteville, AR
Only called Precision because two other (previously used) companies had issues--one with their computer system and the other with a fire. Whatever. Anyway, the certified tech did a great job, explained everything,and was very professional and courteous. Guess we'll stay with Precision.
- Patrick
Alexandira, thank you for taking the time to leave us a review. We pride ourselves on the level of service we provide, and our great team. Thank you for giving us the opportunity to serve you! We look forward to working with you in the future!
Service Provided:
Product:
Technician: Justin Peterson
Rogers, AR
Aaron Hart was great help! He walked me through picking out a garage door that best fits us. We will definitely recommend this company to our friends and family.
- Patrick
Thank you for sharing your positive experience with us, Ms. Ortega! Our goal is 100% customer satisfaction, and it sounds like Aaron achieved that goal with you. We appreciate your business! Best regards, The Precision Family
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Bentonville, AR
Jaden was courteous and professional. I was impressed with his work ethic.
- Patrick
Thank you, Roseanne for the awesome review. We are glad to hear you were happy with the service and your technician. Let us know if you need us. We appreciate your business!
Product:
Rogers, AR
Came very rapidly, did a superb job at fixing -- and upgrading -- my garage door system.
- Patrick
Thank you, Mr. Panettiere, for taking the time to leave us a review. We are glad to hear you were happy with our service! Thank you for choosing Precision!
Product:
Springdale, AR
Very courteous, polite and professional. New exactly what our problem was after checking all possibilities. Would recommend your company to everyone who is having problems with their garage. Thank you Precision!
- Patrick
Thank you for the positive review and recommendation! We are happy to hear you had a good experience, and we look forward to serving you in the future!
Product:
Rogers, AR
Andrew is very professional installer, quality, very knowledge employee. Great employee.
- Patrick
Sean, thank you for leaving us a review. We're glad that Andrew provided a great service and left a good impression! Thank you for choosing us at Precision! We appreciate your business!
Product:
Fayetteville, AR
Prompt and efficient service. Everyone at the company was very helpful and pleasant.
- Patrick
Thank you very much for the kind words, Ms. Nachtmann! We are pleased to hear you had a good experience with us at Precision and look forward to working with you in the future!
Springdale, AR
Kind of pricey just to put (2) rollers back on and reland the cable. Tech was awesome 5 stars for the tech 1 star for the pricing
- Erin Williams
Fort Smith, AR
I have great appreciation for what it takes to provide excellent customer service and that was my experience from the initial call through the entire process. I immediately received an email confirmation of the same day appointment along with a follow-up text introducing Justin Peterson as the technician. Justin called ahead and arrived within 2 ½ hours from my initial call and presented himself very professionally. He gave me a quick assessment of the situation, provided alternatives, and had the job completed within 30 minutes. I would highly recommend Precision Door and Justin in particular. Thanks for the quick response.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
A serviceman arrived an hour after I called and repaired the bracket. He was very pleasant and capable.
- Patrick