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about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 1296 reviews, averaging 4.88 Stars:
Fayetteville, AR
Thank you for taking the time to leave us a positive review. We appreciate your business and look forward to working with you again!
Product:
Bella Vista, AR
Technician was very knowledgeable and the workmanship was outstanding look forward to using their services in the future we feel lucky to have had precision overhead garage door services do our work would highly recommend them to anybody
- Patrick
Thank you for the great review and recommendation! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future!
Bentonville, AR
We got new garage doors and garage door openers. We simply love the look of the doors and hoe smooth the garage doors now open. All installers were extremely professional and knew what they were doing. Like most things, we did have a few bumps in the road and Lee the Director of Operations and Kari worked with us through those. The quality of the work and the doors themselves are really good. Would recommend them to anyone.
- Ajay Joshi
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Siloam Springs, AR
*Jaden Mayor-fixed everything* *Trenton Dunn-came out first to give the estimate * I couldn't be happier in general with everything overall. I called to get an estimate and they accommodated the very next day by sending a technician out at a time best suited for me. The technician came out, told me exactly what I needed and didn't try to sell me anything extra. He showed me on his little computer everything that was needed and the cost plus options I had like an upgraded motor if I wanted to go that route. I had to reschedule to get everything fixed after consulting with my insurance company and when I did, again they accommodated and came the very next day after I called. Jaden Mayor, the newest member for this company came out and was actually about 30 minutes early. He called beforehand just to be sure I was home and was ok he was going to arrive early. Once here he did an initial inspection and just as the previous tech, quoted me thee exact same things as the previous tech. He was 100% straight forward with what I needed and showed me the complete breakdown of parts, labor and total. I told him I had a set amount authorized by my insurance company and that I was trying to stay as close to that amount as possible so I wasn't out of pocket and he managed to execute that, with me only spending a minimal out of my pocket. It took I'm going to say roughly an hour (just a guess) to remove and install a new motor, springs and rail. He cleaned his mess after installation and was very patient while I had to contact my bank over my debit card issue. Usually I would never give a full star rating on anything, just because nothing is ever perfect but in this case, I literally can not think of one single bad thing...AT ALL. From calling to get an estimate, their urgency to my needs, their performance and overall ability to do it fast and efficient the whole time while keeping me informed. I absolutely recommend them and no I don't work for them, affiliate with them or am by any means paid for this review or company. These guys are legit and I'll recommend them all day to anybody with any type of garage repair needs. Thank you Jaden, Trenton and Precision Door Service of NWA.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Count! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We look forward to any further services you may need. Just let us know!
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Bella Vista, AR
Lee came and checked out the issue I was having and took care of it fast and easy. I will request him if I need further help on any repairs.
- Patrick
Thank you for the kind review, Toni! We are glad to hear you were happy with the service and your technicians. Let us know if you have any other needs! We appreciate your business!
Rogers, AR
Thank you! Fast and efficient service. Technician Seth Ottino provided professional , quick, and on time service, all with a smile, and all at a reasonable price.
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Seth on our team, and even better to hear that he takes great care of our customers. We are glad to hear that you were pleased with your experience! Thank you for choosing Precision!
Bella Vista, AR
From the time I stepped foot in the front door, I was treated like a superstar. This company IS customer service! I will never go or recommend another garage door company other than this one. Thank you so much.
- Patrick
Thank you for leaving an awesome review and recommendation! We strive to give the best customer service and we are glad you noticed the difference! We are so happy you had a great experience with us. Thank you for choosing Precision! We look forward to working with you again!
Cave Springs, AR
Jaden was courteous and carefully explained our options.
- Patrick
Glad you had a good experience, Lona! Thank you for leaving a review, and we look forward to working with you again in the future. Thank you for choosing Precision!
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Garfield, AR
I was highly satisfied with your highly professional technician, Trenton Dunn. Extremely pleasant to deal with throughout the problem research and resolution of my shed door opener issues. I highly recommend using Precision Door company and technicians like Trenton to future customers. Outstanding Service.
- Patrick
Thank you for your kind words and recommendation! We are so happy to hear you had a great experience. Thank you for choosing Precision. Looking forward to working with you again!
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Sallisaw, AR
Joe and I had our new full glass overhead door installed into our home. I am so in love with it and how it looks. It has added such beauty to my home. The door is beautiful and Alex and Mike that installed it was absolutely a delight to work with. They were very well organized, efficient and super friendly and informative. Asked questions on how we wanted certain things done and worked with us on accomplishing that. They went above and beyond to be sure the door was exactly as we wanted it. Precision Door Service employees were great in keeping us informed on our order and delivery dates and did everything they told us they would do. I highly recommend them and would definitely do business with them in the future. Thank you Precision on our beautiful new door.
- Patrick
We are happy to hear that our team made a great impression! We strive to provide excellent service with a great attitude, and it sounds like they achieved that goal with you. Thank you for giving us the opportunity to do business with you. If you need anything, please let us know!
Pea Ridge, AR
Justin was personable, knowledgeable, punctual and overall a great technician. Fixed springs and provided future feedback.
- Patrick
We are happy to hear Justin solved the problem for you. Thank you for taking the time to write a positive review! We appreciate your business and look forward to working with you again!
Garfield, AR
Really good service and they solved our problem. Justin the service tech was very helpful and walked me through various aspects of our doors. Appreciate the help.
- Patrick
Glad we could help, Laura! We appreciate the review, and we look forward to working with you again!
Pea Ridge, AR
I got service on the very same day I called! Steve came and easily fixed the problem and then went above and beyond to quiet the squeaks and educate us on to how to keep the door operating well. Thanks to all!
- Patrick
Thank you for sharing your positive experience with us, Mr. & Mrs. Heitzman! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business! Best regards, The Precision Family
Fayetteville, AR
Same day service was great. The technician, Trenton, was knowledgeable and explained the problem to me in a way that I could understand. I'm excited to get my new garage doors from Precision!
- Patrick
Thank you for those kind words. We are very proud of our technicians, and their level of knowledge and customer service. We are glad you had a great experience! Looking forward to working with you again!
Sulphur Springs, AR
Steve did a fantastic job of taking care of my garage door. He thoroughly examined the entire system, gave me several options, and even made professional recommendations for service and maintenance. The repair was fast and was exactly what I needed. Thank you Steve!
- Patrick
Thank you, Mr. Bellamy, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know Steve left a great impression. Thank you for choosing Precision! If you need us, let us know!
Rogers, AR
Great job! Trenton came out and did a very fine job on the same day we requested service. We are very happy having decided to use Precision Door!!
- Patrick
We are thrilled to hear that you are glad you went with Precision for your garage door needs! Thank you for taking the time to leave us a review, Mr. Mayer. We look forward to working with you again!
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Rogers, AR
Prompt, courteous & efficient.
- Sabine Schmandt
Thank you for your rating.
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Bella Vista, AR
We are very, very pleased with the quality of service provided by our technician, Steve. We appreciate the professionalism and quality of every interaction we had with the company.
- Jim D.
Thank you for your great review Jim! We take pride in providing the best possible service and are glad to hear Steve did that for you. We appreciate your business, The Precision Family.
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Fayetteville, AR
Excellent, efficient service.
- Patrick
Thank you for the great review, Donna! We appreciate your business!
Gravette, AR
Justin was very professional. Explain in detail the problems and solutions. Will use him again.
- Patrick
Thank you for leaving a positive review, Mr. Davis. We are glad you were happy with our services, and we look forward to working with you again!
Rogers, AR
Michael was very knowledgeable and super friendly. He educated on why the repairs made needed to be completed to avoid cost in the future.
- Patrick
We are happy to hear that you had a good experience with our team member. Thank you for taking the time to leave a positive review. We look forward to serving you in the future!
Product:
Fayetteville, AR
Steve was fantastic. He is courteous, fun, but most of all, knows his business. He fixed my door in quick fashion and did a five star job. I highly recommend Precision Garage Door for any needed repairs or the installation of a new door or opener. Thanks, Steve for a great job.
- Patrick
Steve is a very valuable member on our team, and we are glad to hear that he's made a great impression on our customers! Thank you for taking the time to leave a review for us. We look forward to serving you again. Thank you for choosing Precision!
Rogers, AR
I just needed to buy some paint for a touch up on my garage door. The lady there was very helpful in getting it ordered and called me when it was here. It should be noted that I had checked everywhere and they were the only ones who could get the color I needed. I am forever thankful and would buy my next garage door from them when needed.
- Patrick
Thank you for the kind words, Ms. McCleland! We are glad to hear that you were happy with our services. It really was our pleasure! If you need any additional help, just ask. Thank you for choosing Precision!
Springdale, AR
Our garage door spring broke when I attempted to own the door. I called precision garage door to inquire about a repair and within an hour I had technician arrive and within an hour the spring was replaced and door was working fine. The technician did a great job. I recommend Precision Door will give them a call if ever need garage doors or service in the future.
- Patrick
Thank you for the kind words, Mike! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Fayetteville, AR
Jaden, with Precision, could not have been more courteous or professional. A small crisis with a garage door that wouldn’t open on a rainy day was fixed promptly and efficiently. Excellent service!
- Rebecca
Product:
Springdale, AR
Our garage door torsion spring broke on a Saturday and via live chat feature on the website we scheduled for a Sunday replacement. We chose Precision due to wonderful reviews on both Google and their own website, info on website being consistent with multiple other companies, lifetime warranty mentioned on website and no extra charges for weekend appointments. Our tech arrived a tad early after a phone call making sure that was ok, texted his picture and info and wear very polite. He seemed very knowledgeable, answered all our questions and did not try to sell us things we did not need. We did go with his suggestion of a 2 spring system as all we saw online suggested 2 springs for a double car garage door and had expected this. He inspected other parts of the system (rollers etc) and found them to all be in good shape and not needing repair or replacement. Prior to completing the job he showed us how easily the door raised and lowered by hand (when the opener was not connected of course). Once the opener was turned on there was a popping noise that was not there prior to the repair. The tech explained he had tried to correct a slight side issue and that he would fix it. After he corrected the issue the noise was gone and the door raised and lowered properly. Upon completion I asked about the 2 springs being the proper strength for the door as making sure you're springs weren't to much or to little for your door size was mentioned on several websites I had seen. He assured us that the new springs were indeed the proper strength for the door. He told us that the warranty was 5 years which I questioned due to the website. He explained that the springs were rated at a certain number of cycles and upon review of the website I saw that it states lifetime warranty available on a particular spring so that was not an issue as I misread that. I was emailed an estimate and receipt after the tech left and noticed only one issue, there was a place to sign which neither of us was offered to do. There was a scribble in the spot. I doubt this will be an issue, just something noticed. So my day of repair (06/06/2021) review is 5 stars. As with any review of any product or service, if any issues arise that change my mind I'll make an update on my review.
- Patrick
Glad we could help Mr. & Mrs. Carrie. We appreciate your business and look forward to serving you in the future!
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Cave Springs, AR
The gentleman that were there were very informative. Thank you
- Patrick
Glad we could help Mr. & Mrs. Gilliland! We appreciate your business and look forward to serving you in the future!
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Greenwood, AR
I selected your company because of all the great reviews that I read. The tech, Mr. Trenton, arrived on time, and his work was completed very professionally. He is an extremely hard working individual, fast, efficient, and knows what he is doing. I could not have had a more courteous, respectful, knowledgeable, and professional technician. Absolutely fantastic job. He was on time and on target all the way. Thank you Precision Door for having such great employees
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service. Thank you for choosing Precision!
Product:
Rogers, AR
Had repair service on door installed by Precision in late 2018, much under warranty. Also had service/repair done on an out building's 10 year old door/opener not installed by Precision. Had to replace springs, etc. and install a new opener, with both the originals mis-sized and we were in danger of a total collapse. Steve Colley our technician, recognized this and kept us from a disaster. Steve is a true professional. He really explained everything to us down to all the details and gave us a price before we started and then made the repairs to both our doors, just as he said he would. I would highly recommend Steve and Precision for any and all garage door installations and repairs. We feel better now! Thank you all very much!
- Patrick
Thank you for the stellar review and recommendation, Mr. Ginn! We are proud Steve is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Product:
Gentry, AR
Steve was very professional and knowledgeable. We had major issues with our whole system and within an hour Steve had our door fixed and almost the entire spring/ track system replaced. The quality of the materials is unmatched, as well as the service that was provided. 10/10
- Patrick
Thank you very much for sharing your positive experience, Robert! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Steve! We appreciate your business and look forward to serving you in the future!
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(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Prompt service. Explained options. Very personable and professional.
- Patrick