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about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 1321 reviews, averaging 4.88 Stars:
Bella Vista, AR
Thank you for sharing your positive experience and your recommendation, Mr.Gunther! We value our customers, and always strive to give high quality service. We are thrilled to hear we hit the mark with you! Thank you so much for giving us the opportunity to help. If you need anything in the future, just give us a call!
Product:
Garfield, AR
We are new to the area and needed someone to "tune up" our garage door and replace a weathered bottom door seal. Jaden, our representative, was courteous, professional, timely, and polite. He explained everything he did and asked if I had any questions. He even laughed at my dumb jokes and not so funny comments. Most importantly, he represents your company well!
- Patrick
We are glad you had a great experience with Jaden! We have an exceptional team, and we're pleased that they are leaving great impressions on our customers. Thank you for taking the time to leave a review. We appreciate your business - and your jokes!
Bentonville, AR
Jaden came out to repair my garage door, which had jammed due to a bad cable. He was very knowledgeable, polite, explained what had caused the problem to begin with and offer a couple of solutions for me to select from for the repair. He was fast and did a great job. I’m pleased with the quality of service I received!
- Patrick
Mr. Lewis, we are thrilled that you are pleased with the service you received! We strive to leave every customer happy and satisfied and it sounds like Jaden hit the mark with you. Thank you for taking the time to leave us a review. We look forward to helping you in the future!
Bella Vista, AR
We called for service Tuesday morning and the repair man was here by 3p. He explained what the problem was with our garage door and took the time to make sure we understood the repairs and the costs. Very friendly, personable. Would recommend your business to anyone who needs help with a garage door.
- Patrick
Thank you so much for the positive review and recommendation, Mr. Fisk! We are so happy that had a good experience, and we look forward to serving you again in the future. Thank you for choosing Precision!
Rogers, AR
Trent was one of the best service techs I've come across in a long time. He gave excellent advise, as well as excellent service. I would highly recommend using Precision for your garage door needs.
- Patrick
Thank you for the kind review and recommendation! It's wonderful to have people on our team that raise the bar and we are thrilled you seen that with Trent. Thank you for choosing Precision! We appreciate your business!
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Rogers, AR
Excelent service Same day service and within a few hours they were servicing our garage door. We got a new equipment and it is awesome. Very satisfied with the service in terms of call attendance, installation, customer service, price. Thank you. Highly recommend
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Patsy! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We appreciate your business and look forward to serving you in the future!
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Fayetteville, AR
A very professional organization that goes above the normal level of service. They communicate extremely well and offer service times for working people. I was impressed by the extra things that they did while replacing my garage door opener. The technician who serviced my garage door opener arrived on time, was very knowledgeable about their products, very efficient and performed the work to a high quality standard. I would definitely use this company again.
- Patrick
Thank you for the kind words, Ms. Fleck. We are ecstatic you had a great experience with Precision! We pride ourselves on the level of service we provide, and we are happy that we were able to make an impression. Thank you for your continued business!
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Rogers, AR
Precision was recommended by a coworker and I'm glad he did. I called for an estimate and was surprised not only to have someone arrive the same day but also have all the supplies to repair and install the same day too. Trenton was very friendly and professional and provided excellent service.
- Patrick
Thank you, Beth, for the great review! We are glad we were able to go above your expectations. It's a pleasure to hear that our team members are providing a great experience. Thank you for giving us the opportunity to help. Let us know if you need us again! Respectfully, Your Door Team at PDS of NWA
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Alma, AR
Your company was recommended to us by a friend here in Alma who had used your company recently.
- Patrick
Thank you for taking the time to leave us a review, Louis. We appreciate your business and look forward to serving you in the future!
Service Provided:
Product:
Senior Technician: Seth Ottino
Rogers, AR
Steve was amazing and knowledgeable. Got us back up and working quickly and provided a couple options on costs, so we could make an informed decision. Definitely recommend Steve and will ask for him in the future!
- Patrick
It's wonderful to have people like Steve on our team, and even better to hear how great he is with our customers! We are thrilled you had a good experience! Thank you for leaving a review for us, and we look forward to serving you again!
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Rogers, AR
Just was very helpful to explain everything. Did a great job on the instillation of the rollers and springs.
- Patrick
We were happy to help, Mr. Mccarver! Thank you for taking the time to leave us a review. We appreciate your business and look forward to working with you again!
Barling, AR
I appreciated the fact that a tech could come out same day and fix my broken springs, but when I called and said I’ve had someone look at it and I just need springs replaced I don’t want to be up-saled to buy a $1,000 door. The tech was insistent we needed a new door then said if we wouldn’t buy the new door we would need to sign off on some “liability” because apparently the door could “fall down” at any moment. Nothing makes me less trusting of a tech when I already know the issues and you try to tell me I need to buy something that isn’t needed. I felt like their price was rather high anyways but once the tech come out I just needed it done. I won’t be calling Precision Door Service again.
- Kristina
Product:
Huntsville, AR
I am most impressed with the speed in which you responded to our request. Not only did you call almost immediately, you sent a representative to our house the very next day. In fact, Trenton called an asked if he could come sooner than scheduled. Great service.
- Patrick
Thank you for the kind words, Ms. Lievsay! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future!
Siloam Springs, AR
One recent Saturday morning we were going out for breakfast and the garage door would not open properly. This left us with no car and no way to go where we needed to. I googled Precision Garage Doors and they had a very high rating. A service man (Jaden Mayor) was sent to our house within two hours and he looked things over and gave us recommendations and quotes. I figured we'd be put on a list to do the job in one or two weeks. However, Jason had everything on his truck and the job was done in a little over an hour. Since then the garage door has been working just fine and we are very happy with Jason's and Precision's work. I would recommend this company.
- Patrick
We were happy to help, Mr. Markovich! Glad we could exceed your expectations. Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! If you need anything, just ask! Thank you for taking the time to leave a review and recommendation. Looking forward to working with you in the future.
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Bella Vista, AR
I chose PDS from a recommendation from a friend. Having just moved here from CO, I had to go by recommendations. I can't say enough about the customer service you provide. From quick response for garage repair, to then purchasing and having a new door installed, everyone I dealt with was knowledgeable, professional, and courteous. Garrett was awesome! Thank you for a job well done.
- Patrick
We are so glad you had a great experience with Precision! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and we look forward to any further services you may need. Just let us know!
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Pea Ridge, AR
I saw your AD on tv. Called this AM for repairman. Your great company sent a fantastic repairmen within an hr. I have never had a service man at my home that worked so hard to fix my garage door ever. So very nice and couldn’t ask for anything to go any better. When he finished repairing my door, it is working fantastic. Please let him know how much I appreciate his hard work . Thank you for your prompt service . I do not have his name but you do snd please let him know have grateful I am for his hard work and promptness !!! Janis Corrales
- Patrick
Thank you very much for the kind words, Ms. Corrales! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We will definitely pass on the message! We look forward to working with you in the future! Thank you for your business!
Springdale, AR
Jayden did an outstanding job! He was very knowledgeable and explained everything in simple, understandable words! My wife and I are very impressed and pleased with our new garage door opener, and, as I told Jayden, we will be purchasing new garage doors from you all next year.
- Patrick
Thank you so much for the kind words, Mr. Pruitt! We are so happy that you like the service Jayden provided. Thank you for continuing business with Precision! We look forward to serving you again!
Fayetteville, AR
24 hour service is the best. Justin arrived earlier than scheduled and took care of the problem. He is very professional and knowledgeable. Plus, takes time to explain the problem and solution. We were very pleased that he was the technician assigned to us. We are extremely pleased with Justin and Precision Garage Door Company.
- Patrick
It is a pleasure to hear that your service was great from start to finish! Justin is a valuable member of our team, and we are glad he left a good impression. Thank you for taking the time to leave us a review and for choosing Precision!
Bentonville, AR
We couldn't be happier with Precision Door, we promptly got an appointment at the perfect time, our technician Justin Peterson called ahead, arrived on time, and took care of our garage door concerns professionally, efficiently and with a smile. Highly recommended!
- Patrick
Thank you very much for sharing your positive experience and your recommendation, John! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Springdale, AR
Jaden was courteous, professional and fixed the problem in short time
- Patrick
Thank you for the great review, Drew. We appreciate your business!
Rogers, AR
the best service ever! They came right to my house. Justin was courteous, helpful and honest.
- Patrick
Thank you so much for your kind review! Justin is a valuable member of team, and we are happy he left you with a good impression! Thank you for choosing Precision!
Pea Ridge, AR
While I would love to give more stars we were not impressed with the service we received! Justin was super nice and seemed knowledgeable but I felt that he was more interested in selling us new doors vs fixing our current one! We can now shut our door but he did not fix the door for us to use it with the opener and we were charged way more then what we thought it would be. We did ask when we called the service center about how much it would cost and they said around $100. We paid $250 +….We had no cables broken, it was off track and the door was torqued but nothing snapped to be replaced. He did replace one of the rollers (but the old one wasn’t broken either) so still confused why the fix of the door was so expensive and it’s not fixed! He really is a great salesman but with a 20 min (possibly less) fix, $250+ is a little crazy on cost of service! Justin was nice I don’t want that to go unnoticed but the cost of the service call was enough for us to think about looking elsewhere for future service and possible purchase of garage doors
- Ashley Herrington
Ashley , Thank you for taking the time to leave us feedback , as that is the only way that we can continue to grow into providing the best customer service available. We would also like to thank you for allowing us to meet with you in person to discuss your experience and reevaluate your visit. Your time is valuable, and truly appreciated.
I can honestly say that I was blown away with the customer service that we received. I got a phone call on Sunday after I posted this. They asked for a time to come up and take a look at the door. The director of operations and the lead tech came out to take a look at things. They also admitted to making a mistake and charging us for the wrong size door. When they came to our house this Wednesday they went over the problem and the fixes that were available. They arrived at 4:45 pm and did not leave until well after 7:30. They made sure the door was able to work but we knew due to the original damage we would have to spend some money fixing things. They also looked at our bigger door and showed us how horrible our builders contractor did on the install (a little over 2 years ago) and the same issues would need to be fixed. We didn’t want to purchase new garage doors and they didn’t suggest that. The came up with the best way to fix our current door. We will wait another week for the rest of the stuff ordered to come in but I can honestly say my husband and I were both happy with how they handled things the second time around and will be even more happy when we don’t have to worry about our doors anymore! I am so glad I was willing to give them a chance to make things right because they did just that! Thank you Lee bad Steve we appreciate you both!
Farmington, AR
Jaden was very professional and repaired our door in record time. He also gave us some hints on how to prevent any future problems.
- Patrick
Thank you, Mark, for leaving a good review! We are happy Jaden was able to fix your problem! If you need anything else, let us know!
Rogers, AR
Great Technician, very knowledgeable and did a great job repairing my springs and faulty cables.
- Patrick
Glad we could help, Mr. Ehmke. We appreciate your business and look forward to serving you in the future!
Bentonville, AR
Precision Door installed a new garage door for me last August. I was having trouble with the opener. Called for an appointment. Was relieved to have prompt, same day service. Jaden was terrific. He explained about the sensor that had been slightly moved. He helped set up the myQ ap that I was intimidated to do on my own. So relieved. Precision is fortunate to have an intelligent, polite and personable employee such as Jaden. Hats off to Jaden and Precision Door Northwest Arkansas!! Thank you, Gail
- Patrick
Thank you for sharing your positive experience with us, Ms. Jockers! Our goal is 100% customer satisfaction, and it sounds like Jaden achieved that goal with you. We appreciate your business! Best regards, The Precision Family
Fayetteville, AR
Prompt service. Explained options. Very personable and professional.
- Patrick
Thank you for taking the time to leave us a positive review. We appreciate your business and look forward to working with you again!
Product:
Bella Vista, AR
Technician was very knowledgeable and the workmanship was outstanding look forward to using their services in the future we feel lucky to have had precision overhead garage door services do our work would highly recommend them to anybody
- Patrick
Thank you for the great review and recommendation! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future!
Bentonville, AR
We got new garage doors and garage door openers. We simply love the look of the doors and hoe smooth the garage doors now open. All installers were extremely professional and knew what they were doing. Like most things, we did have a few bumps in the road and Lee the Director of Operations and Kari worked with us through those. The quality of the work and the doors themselves are really good. Would recommend them to anyone.
- Ajay Joshi
Product:
Siloam Springs, AR
*Jaden Mayor-fixed everything* *Trenton Dunn-came out first to give the estimate * I couldn't be happier in general with everything overall. I called to get an estimate and they accommodated the very next day by sending a technician out at a time best suited for me. The technician came out, told me exactly what I needed and didn't try to sell me anything extra. He showed me on his little computer everything that was needed and the cost plus options I had like an upgraded motor if I wanted to go that route. I had to reschedule to get everything fixed after consulting with my insurance company and when I did, again they accommodated and came the very next day after I called. Jaden Mayor, the newest member for this company came out and was actually about 30 minutes early. He called beforehand just to be sure I was home and was ok he was going to arrive early. Once here he did an initial inspection and just as the previous tech, quoted me thee exact same things as the previous tech. He was 100% straight forward with what I needed and showed me the complete breakdown of parts, labor and total. I told him I had a set amount authorized by my insurance company and that I was trying to stay as close to that amount as possible so I wasn't out of pocket and he managed to execute that, with me only spending a minimal out of my pocket. It took I'm going to say roughly an hour (just a guess) to remove and install a new motor, springs and rail. He cleaned his mess after installation and was very patient while I had to contact my bank over my debit card issue. Usually I would never give a full star rating on anything, just because nothing is ever perfect but in this case, I literally can not think of one single bad thing...AT ALL. From calling to get an estimate, their urgency to my needs, their performance and overall ability to do it fast and efficient the whole time while keeping me informed. I absolutely recommend them and no I don't work for them, affiliate with them or am by any means paid for this review or company. These guys are legit and I'll recommend them all day to anybody with any type of garage repair needs. Thank you Jaden, Trenton and Precision Door Service of NWA.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Count! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We look forward to any further services you may need. Just let us know!
Product:
Bella Vista, AR
Lee came and checked out the issue I was having and took care of it fast and easy. I will request him if I need further help on any repairs.
- Patrick
Thank you for the kind review, Toni! We are glad to hear you were happy with the service and your technicians. Let us know if you have any other needs! We appreciate your business!
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
We backed out of our garage on Saturday and the door was not all the way up. Needless to say it was bent and would not go up or down. Precision Door sent out Anthony Birge and he stayed that evening until he got the door straightened enough that we were able to get it closed. He came back on Monday, worked taking the panel off, straightened it enough that he could get it working again. This technician is the greatest. Very professional, very meticulous and very friendly. We highly recommend Precision Door Services and ask for Anthony. Would give him 6 stars if we could. Thank you Precision and thank you Anthony.
- Patrick