4.9 1 2 3 4 5 1,714 Reviews

From NWA & River Valley Homeowners

Garage Door Repair in All Of Northwest Arkansas - Page 27

Precision Garage Door

Same-day garage door repair in All Of Northwest Arkansas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in NWA & River Valley FREE Service Call With Garage Door Repair over $100

Serving NWA & River Valley

Proudly serving the All Of Northwest Arkansas community with same day service.

Service truck

Local Garage Door Repair in All Of Northwest Arkansas

Precision Garage Door of All Of Northwest Arkansas provides same-day garage door repair in Rogers, Springdale, Fayetteville & Fort Smith Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

All Of Northwest Arkansas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rogers, Springdale, Fayetteville & Fort Smith Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of NWA & River Valley

Serving NWA & River Valley

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of NWA is consistently praised across Northwest Arkansas and nearby communities for fast response, knowledgeable technicians, and professional, courteous service. Customers frequently mention clear explanations, same-day or next-day repairs, and dependable workmanship that leaves doors running smoothly, quietly, and safely. Many reviewers also value the easy scheduling, strong communication, and the trust they feel when working with the team.

What Customers in Your Area Mention Most

Responsiveness (308) Customers repeatedly praise how quickly the company answers calls, schedules visits, and gets technicians out, often the same day or next day. Professionalism (287) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from start to finish. Expertise (252) Customers often say technicians are knowledgeable, thorough, and able to diagnose problems quickly while explaining what caused them. Communication (223) Many reviews highlight clear explanations, proactive updates, arrival calls/texts, and helpful step-by-step guidance before and after repairs. Speed (211) Reviewers frequently note that repairs and installations are completed quickly, efficiently, and without unnecessary delays. Friendliness (206) Customers regularly mention friendly, kind, personable technicians and office staff who make the experience comfortable. Service (191) Reviewers praise the overall customer service, often saying the company goes above and beyond and makes the process easy. Workmanship (176) Customers commonly report quality repairs and installations that fully resolve the issue and leave doors working better, smoother, and quieter. Trustworthiness (122) Many reviewers say they trust Precision because the team is honest, does what they say, and avoids unnecessary pressure or upselling.

Recent Reviews from NWA & River Valley

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt did an outstanding job. I like that he came with everything he needed to fix the door and was here in about 3 hrs. And very knowledgeable. No guess work he just fixed the door, even though it was colder than hell. Thanks Mat you are outstanding

Response from Patrick Behrens Business Owner

Thank you, Mr. Ramey for the awesome review. We are glad to hear you were happy with the service and your technician. Our goal is 100% customer satisfaction, and it sounds like we have achieved that goal with you. We appreciate your business!

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Called request at 0730 am for replacement of broken spring on garage door and at 0800 service man called me to s/u appt for 0830. Great service.. I have 3 houses that I have used their services.

Response from Patrick Behrens Business Owner

Thank you for the great review, Mr. Harvell. We appreciate your continued business!

Acoya Herron

Residential Installer: Acoya Herron

Service: Broken Garage Door Spring Repair

Product: Springs

Bill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We used Precision in the past to fix a major issue with our large door motor and were impressed. This time, the repair was not nearly as difficult but needed to be completed quickly - in time for a listing photo shoot. Not only was it super easy to make an appointment (same afternoon in this case), but the technician was able to delay arrival a bit until we could get out to the property from work. Estimating the work to be done was fast, the parts were in stock back at the shop and the repairs were completed first thing the next morning as planned. Very satisfied (once again) and will continue to reach out to Precision for any garage-related issues in the future.

Response from Patrick Behrens Business Owner

Thank you very much for sharing your positive experience and your recommendation, Bill! We pride ourselves on the quality of products and level of service we provide. We are pleased to know we will be serving you again for your further needs and look forward to helping! Best regards, The Precision Family

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick service by great technicians who were very friendly.

Response from Patrick Behrens Business Owner

Thank you for the great review, Mr. Sims. We appreciate your business!

Service: Garage Door Opener Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 01/12/2024

Keep up the good work! The technicians (Dakota Phillips and cohort whose name I missed) diagnosed the problem in a short time and corrected the banging cable noise. Thx for their help! v/r Bill Baker

Response from Patrick Behrens Business Owner

Glad we could help Mr. Baker. We appreciate your business and look forward to serving you in the future!

Service: Garage Door Repair

Product: Cables

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 01/11/2024

They show up quickly. Care about their customers. And they are professionals!

Response from Patrick Behrens Business Owner

Thank you for the kind words, Sam! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Acoya Herron

Residential Installer: Acoya Herron

Service: Garage Door Opener Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great job and service was awesome! They arrived quick and finished shortly after working in the cold snow flurries! Much appreciated!!!

Response from Patrick Behrens Business Owner

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team, and even better to hear that he takes great care of our customers. We are so happy that you pleased with our services and team members. Thank you for choosing Precision! We appreciate your business!

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service technician was very professional and thorough. The work was performed quickly and cleanly. The customer service over the telephone was excellent.

Response from Patrick Behrens Business Owner

Thank you, Mr. Bannen, for the awesome review. We are glad to hear you were happy with the service and your technician. We enjoy getting to hear about our customers wonderful experiences. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA

Service: Garage Door Repair

Darrell Barnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 01/03/2024

Great job and fast.

Response from Patrick Behrens Business Owner

Thank you for the great review, Mr. Barnes. We appreciate your business!

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 12/30/2023

Chris was prompt and very helpful and we got the service we requested. Thanks

Response from Patrick Behrens Business Owner

Glad we could help, Mr. Newberry. We appreciate your business and look forward to serving you in the future if you need us!

Chris Wickham

Senior Residential Installer: Chris Wickham

Service: Garage Door Opener Repair

Lawrence Hosey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 12/28/2023

Need additional service. Garage overhead light is not operating. Worked before service.

Response from Patrick Behrens Business Owner

Thank you for your review. Customer feedback is extremely important to us. I attempted to reach out to you and have left a voicemail with my contact information. In discussing your visit with our technician, he indicated the light was working as expected after the sensor adjustment. If your light is not working as expected, please contact me on the number I left on your voicemail or call our office. I would be more than happy to have a technician go back to your house to assess and resolve the issue.

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

So pleased with David Stubbs. He is so courteous and kind.

Response from Patrick Behrens Business Owner

It is a pleasure to hear that your service was great from start to finish! David is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision!

David Stubbs

Senior Technician: David Stubbs

Service: Garage Door Opener Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dustin was a great guy.

Response from Patrick Behrens Business Owner

Thank you, Mr. Weber, for the great review! We will certainly pass along to Jacob; just how happy you were with the service you received. We appreciate your business! Sincerely, PDS of NWA

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick appointment. They called prior to coming and arrived on time. David and his team performed the required work, made (and showed me) recommendations for additional work and prioritized the urgency for each item. No pushy sales talk.. just advice. I am satisfied with the work that was done. I feel it was a fair price for good work. I’ll call Precision next time I need garage door work.

Response from Patrick Behrens Business Owner

Kent, thank you for leaving us a review. We're glad that David was able to get you up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! We look forward to working with you in the future!

David Stubbs

Senior Technician: David Stubbs

Service: Garage Door Repair

Product: Rollers

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 12/26/2023

Always prompt, courteous and knowledgeable. We have been fortunate to have worked with Justin Peterson since 2020 and feel so lucky to have that continued relationship with him! Thanks for being there for us! Great job, Justin!

Response from Patrick Behrens Business Owner

Thank you so much for the kind words! It is wonderful to have Justin as a team member and even better to hear that he takes great care of our customers. We are so happy that you continuously are pleased, and we value your lifetime relationship with us. Thank you for choosing Precision! Sincerely, Precision Garage Door Family

Service: Garage Door Repair

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garfield, AR 12/21/2023

They did a great job on helping me get my garage door fixed quickly!

Response from Patrick Behrens Business Owner

Jamie, thank you for leaving us a review. We're glad that Seth was able to get your new door up and running well! Let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Service: Garage Door Repair

Kathy Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fabulous company!!!!! The doors and controls they put in are state of the art!!! You can connect with your phone. Codes very simple to change and amazing how quiet they are!!! Best place to get a garage door in NWA!!!!

Response from Patrick Behrens Business Owner

Thank you very much for the amazing review, Ms. Turner! We take pride in providing the best possible service to our customers. We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service: Install Garage Doors

Product: Garage Doors

Tommy Runnels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Sorry for the rating guys but you couldn’t fix my problem. I needed the rubber gasket at the bottom of the door fixed or replaced. You said you couldn’t fix it nor replace it since you didn’t have a replacement that size.

Response from Patrick Behrens Business Owner

Thank you for your review. We need feedback from our customers, good or bad, to improve our business. It will help us achieve our goal which is 100% Customer Satisfaction. When it comes to parts, we work with several of the largest and many smaller garage door distribution companies in the United States. We carry parts on our vehicles to repair 99% of the residential garage door issues we encounter. However some times we get calls on doors that may function and operate but are dated in age or the manufacture is no longer in business. When this happens we may not be able to satisfy certain parts. Replacement panels are no different, we can not match 2 different brand doors together by simply replacing 1 panel, it will not operate properly and could cause further damage. We appreciate your business and hope that you understand, not all garage doors are the same. Please don't hesitate to contact me to discuss this matter further.

Service: Garage Door Repair

Bill Stuckey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This is the company that my contractor used to install our garage doors. I called them up today because a weird noise had developed and low and behold they came out same day and quickly identified and fix the problem. Great service!

Response from Patrick Behrens Business Owner

Thanks for the review Bill. We are pleased to know you were happy with the service!

Service: Garage Door Opener Repair

Tommy Manley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 12/17/2023

They came out the same day I called and did a great job, great service and great company to do business with.

Response from Patrick Behrens Business Owner

Thanks for the kind words Tommy! We appreciate your business!

Service: Garage Door Repair

Product: Cables

Gary Magelssen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Called 12/9/23 and scheduled repair of garage door Torsion spring. Work scheduled for 8 to 10 am 12/10/23. No written estimate was handed to me. The work was started and the springs, bearings and cables were removed. I was told the beargings and cables should be replaced. They were replaced. When the work was done, my wife was given the paper Estimate and a Bill. Total $820.38; Wife asked for discount. Cost of MATERIALS: Your Price Market Price Bearings - $179.97 - - - - - - - $ 10.00 Cables - $120.00 $ 10.00 Torsion Springs - $368.00 - - - - - - $ 110.00 Your Total: $667.97 - - - - - - - - $ 130.00 If I had bought the materials I would have saved $537.97. This tells me that you are deliberately taking advantage of me and many others. I called 833-497-3667 to complain and was told that the manager would call back several days ago, and never got a response.

Response from Patrick Behrens Business Owner

Thank you for your review. We need feedback from our customers, both good and bad, to improve our business. I realize that you were displeased with our pricing and we did try to reach out to you. As for your concerns, our Technicians do not set our pricing, the company's management and I do. We need to ensure that we can maintain a profit which will enable us to stand behind our products in the years to come. In most of the repairs that we perform, we warranty our products and service for a period of 5 years, if not longer. As in any business, the price of the parts is not the only consideration when establishing a selling price. Factors such as insurances, overhead, technician certification, gasoline, liability, salaries, 24/7 live operators/service and advertising must be considered when establishing pricing. We sincerely regret that you were disappointed with the cost of repairing your door, We don't claim that our prices are the lowest in the industry. However, we do take pride in being the best. Our technicians are extensively trained, highly skilled professionals, each of them certified before ever touching your door. We offer an unmatched warranty and we stand behind our repairs. Precision Door service is available 7 days a week, most often with same-day service available, and you can reach us 24 hours a day. At Precision, we believe that providing trustworthy, quality service, coupled with customer peace-of-mind, is well worth the cost. Again, we do genuinely appreciate your business and your feedback.

Acoya Herron

Residential Installer: Acoya Herron

Service: Broken Garage Door Spring Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I’m so happy with my new door. He did a good job, except for one little thing, he left a big pile of wrapping stuff that I will have to carry off because it is not supposed to be put in either of my trash barrels.

Response from Patrick Behrens Business Owner

Thank you very much for the amazing review, Ms. Wilson! We take pride in providing the best possible service to our customers, and we are happy to hear David did just that! We appreciate your business and hope we can service again while finishing the job promptly for you without any inconveniences! We look forward to serving you in the future! Best regards, The Precision Family

David Stubbs

Senior Technician: David Stubbs

Service: Install Garage Doors

Product: Garage Doors

Elton Manning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Wonderful service, excellent work, very friendly.

Response from Patrick Behrens Business Owner

Thanks for the 5 Stars Elton, we appreciate your business!

Acoya Herron

Residential Installer: Acoya Herron

Service: Install Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lincoln, AR 12/11/2023

promp service, discussion of service detailed and informal of service preformed, friendly and courteous tech. excepitonal service highly recommend

Response from Patrick Behrens Business Owner

Thank you very much for sharing your positive experience and your recommendation, Kenneth! We pride ourselves on the quality level of service we provide and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Justin! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 12/10/2023

Did a very professional job and very quickly.

Response from Patrick Behrens Business Owner

Thank you for the great review, Mr. Danel. We appreciate your business!

Service: Garage Door Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Springdale, AR 12/07/2023

I am well pleased with the service I received, David knew what he was doing and he worked fast.

Response from Patrick Behrens Business Owner

Thank you, Mr. Watkins, for the stellar review. We take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA

David Stubbs

Senior Technician: David Stubbs

Service: Garage Door Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The two technicians arrived just in the nick of time. My garage door was just about to quit working. They checked it out and determined what the problem was. They went to work and had it fixed before long. Their work and equipment was first rate. I would be pleased to recommend your company any time. Marion Soules

Response from Patrick Behrens Business Owner

Thank you, Marion, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is and do our best to provide convenient appointments based on the customer's needs. We will be sure to pass along your kind words to our wonderful technicians! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service: Garage Door Opener Install

Product: Garage Door Opener

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 12/06/2023

Extremely professional tech who explained everything in detail, discussed the service performed, and what steps to take in the future to preclude any issues.

Response from Patrick Behrens Business Owner

Glad we could help Mr. Scott. It is a great pleasure knowing that our team members are providing excellent details for you going forward! We appreciate your business and if you may ever need us again, we look forward to serving you in the future!

Service: Garage Door Opener Repair

Product: Rollers

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Really impressed by the outstanding customer service! Our technician, David Stubbs, was very professional and knowledgable. I love the company’s support for Veterans as well. ???????? We will definitely be using Precision, for our garage door needs in the future. Lastly, all parts replaced now have a lifetime warranty and all with 18 months no interest.

Response from Patrick Behrens Business Owner

Thank you very much for the kind words, Samuel! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future! Best regards, The Precision Family

David Stubbs

Senior Technician: David Stubbs

Service: Garage Door Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 11/30/2023

Drew Bates was the "Precision" technician this afternoon and he did a phenomenal job replacing my garage door motor, safety lights, remotes, and made several other needed adjustments. My doors are now quiet and smooth - better than new. He took his time to ensure I fully understood all charges and new features. Drew gets customer service!! Very happy - excellent service.

Response from Patrick Behrens Business Owner

Thank you Brand, for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Ready to Experience 5-Star Service?

Join your NWA & River Valley neighbors and let our experts take care of your garage door.

Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618