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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of NWA & River Valley
has received 432 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

Very knowledgeable very courteous we enjoyed watching him as he knew exactly what to do and how to do it and he was in and out without any delay thank you

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A Response from: Patrick Behrens

Glad we could help Mr. Hacker. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Review:

So far, so good. I called a couple of days ago and got an appointment for this morning between 8-10. Steve Cooley called to let me know when he would arrive and arrived early. After doing his inspection of the non-working garage door, he explained to me what was needed and then repeated this all for my elder father whose door it is. Steve was articulate, friendly and gave a clear explanation and then listed to my father's questions and answered them until Dad was ready to move forward. Steve was very patient with both Dad and, me as he gave us the options. We ended up ordering a replacement for the decades old worn out door. I expect that once it arrives, the installation will be performed well if today is any indication. Steve is a tremendous asset to your company - a real shining star. Thank you.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Sara and Tom! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Dayton communicated well and did great work. Will definitely be contacting the company for future needs.

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A Response from: Patrick Behrens

Thank you, Michael, for the kind review! Our goal is 100% customer satisfaction, and it sounds like Dayton achieved that goal with you. We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

My garage door was beginning to show major signs of wear. Then one evening the spring on the door broke. I had been seeing the green vans around the area, so, I gave Precision Door a call. The prices were in line with most of the garage repair services. Some were higher, some were lower. The salesman that came out to look at replacing the door was very knowledgeable and gave me good quotes on the price of the door. I went with insulated door because my water heater and HVAC were in the garage. He told me that they would replace the single spring with a double spring to help with the even opening of the door. He also told me it would be best to replace the opener. To be honest, the opener was not expensive, and I would have a guarantee with the whole system. Two weeks later, George (the installer) showed up on time and fixed everything immaculately. He also showed my how to set up the wifi app on my opener and even how to program any device that I would get to open the door. I now can open and close my garage door from anywhere I have cell service. I highly recommend using Precision Overhead Garage Door Service and checking out the warranty on their service.

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A Response from: Patrick Behrens

Thank you so much for sharing your positive experience and recommendation, Mr. Robinson! We pride ourselves on the quality of products and level of service we provide and are pleased to know you had a great experience. We appreciate your business, and if you need us, just let us know! Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Thanks to Trenton for fixing our garage. Did a great and fast job.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!

Service Provided:
Garage Door Repair

Review:

Efficient and professional.

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A Response from: Patrick Behrens

Thank you Staci for taking the time to leave your review. We appreciate your support! Sincerely, Your Door team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I received same day, courteous professional service . I was given several options of which unit to purchase that would fix the problem by technician Dunn.

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A Response from: Patrick Behrens

Thank you Marsha for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Excellent response time and service! Trenton Dunn was a pleasure to work with, displayed professionalism, very friendly and knowledgeable. He left the door operating better than it was prior to the breakdown: the cable was broken and the door had partly jumped the track. He took the time to explain operational features of both the doors and the opener, gave me maintenance tips and programmed my remote controls. Well done Trenton!

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A Response from: Patrick Behrens

Thank you for your great review Mr. Wilks! We are happy to hear that Trenton was able to get your garage door up and working properly! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair

Review:

I was very impressed with Trenton Dunn. Very friendly, knowledgeable . I believe him to be an asset to your company. I will use your company again. Excellent service.

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A Response from: Patrick Behrens

Thank you for that positive review, Ms. Walker! We take pride in having a great team, and we're glad Trenton met your expectations! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Justin was very nice & knowledgeable. He & his assistant worked well & quickly together. The artwork on the work van caught my attention. We had the motor, springs, cables, rollers & bearings replaced.

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A Response from: Patrick Behrens

Thank you for your wonderful review Mr. Morton! We take pride in providing the best possible service to our customers and are glad to hear that Justin and Trenton did that for you! We appreciate your business, The Precision Family.

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

I was having multiple issues with my garage door opener, broken remotes and a garage door that was falling apart. Worn out, my opener was noisy and my door was making loud booms both just setting idle and operating - original equipment since purchase of my home in 1994. I had seen Precision Door trucks in the area when driving around town and my sister used them for her new garage door install and she was very happy with their service. While on vacation for a week, and wanted to get the problem resolved, I went on their website at 11:00 PM at night and used the CHAT NOW feature to learn more. They took care of setting up an appointment for me! The next day, their senior technician Steve Colley came out promptly and measured for a new insulated replacement door to be ordered and in the meantime replaced my old opener with a new LiftMaster Elite. He got my existing broken garage door running on the new opener until the new door would later arrive. I was impressed by all the new features of the LiftMaster Elite. A nice operating manual comes with it and I really like the inside garage control panel and emergency power feature to open your door when the power is out! Steve took the time to explain all the operational features and programmed my two remote controls for me. He was very friendly and a hard working man that got the job done right. He left telling me I could call him if I had any questions. This is excellent customer service!

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A Response from: Patrick Behrens

Thank you for your great review Mike! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business! Best regards, The Precision Family.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent response time and service. Travis was a pleasure to work with.

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A Response from: Patrick Behrens

Thank you for your review Mr. Lapham, we take pride in 100% customer service satisfaction and we are glad we did that for you! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Repair

Review:

Travis was very professional and explained everything. I was not thrilled to have to pay for repairs to a garage door on a recent home purchase, but Travis gave detail on all the repair options available. I would use Precision again, and ask for Travis if available.

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A Response from: Patrick Behrens

Thank you for your review Mr. Brackins. We are glad to hear we were able to get your garage door working properly. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great job performed by Steve Colley, who was friendly and very efficiently did a quality job for everything needed. We are very pleased with the service and thankful for doing so the same day we called Precision about the broken spring. We will remember who to call next time and highly recommend your service!

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A Response from: Patrick Behrens

Thank you for your awesome review Mr. Morris! We take pride in 100% customer satisfaction and we are happy to hear that Steve did just that! Best regards, The Precision Family.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Justin came out to fix a problem with the garage door not going down. He was very professional and capable.Will use this company again. Very satisfied.

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A Response from: Patrick Behrens

Thank you for the review Sandra! We are happy to hear Justin was able to get your garage door working properly. We appreciate your business! Best regards, The Precision Family.

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Andrew was a hard worker! I love my new doors, and would refer this company totally!!

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A Response from: Patrick Behrens

Thank you so much ! We are pleased that Andrew took great care of you. Your new doors look great !

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent Customer Service and excellent employees.

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A Response from: Patrick Behrens

Thank you so much for your kind review, Mr. Beavers! We look forward to serving you in the future!

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Professional and fast service. I highly recommend!

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A Response from: Patrick Behrens

Thank you for your review Stephanie! We appreciate your business. Best regards, The Precision Family.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Awesome!...Honored Warranty. Friendly and knowledgeable.

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A Response from: Patrick Behrens

Thank you, Brian, for leaving us a positive review! We appreciate your business and look forward to working with you in the future! Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Setting up the appointment was effortless and the next day. Aaron came out and did a great job! Very detailed and efficient. We will use Precision in the future!

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A Response from: Patrick Behrens

Thank you, Stephanie, for the awesome review. We are glad to hear you were happy with the service and your technician! Thank you for making Precision your go to for Garage Door services! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Review:

Aaron was very professional and very informative and did an excellent job

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Schleeper! Our goal is 100% customer satisfaction, and it sounds like Aaron achieved that goal with you. We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Extremely professional and polite. Our technician was extremely knowledgeable! Highly recommend.

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A Response from: Patrick Behrens

Thank you for those kind words, Mr. Dover! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

Travis Hernandez came by and provided an estimate to repair/replace a garage door. Travis was pleasant, forthright and professional. He knew his craft, was focused and thorough. Definitely a keeper!

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Hellinga! Our goal is 100% customer satisfaction, and it sounds like Travis achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I have used them before and I know that they are dependable and knowledgeable. They are on time and complete the job quickly and thoroughly. Dayton our technician called before he arrived, was very professional and took care of the door quickly. I plan to ask for him next time I need something fixed.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Fortner! We are pleased to hear you had a great experience and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Review:

Precision Door should be proud to be represented by a person such as Travis Hernandez. He professionally installed our new opener as well as reprogrammed several remotes for another building. He evaluated 2 doors and provided recommendations. He was pleasant, knowledgeable, always on time, answered all my questions, and performed his job just as he said he would. Travis truly understands customer service, a seemingly rare quality these days. He is the guy you want to do your garage doors. 5 stars is not enough. Thank you Travis.

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A Response from: Patrick Behrens

We are so glad you are happy with your experience! We take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Outstanding customer service that exceeded my expectations. Travis listened to my concerns, performed a 25 point inspection and walked me through the findings. I went with a brand new opener. Travis completed the work and walked me through my new equipment. I can’t recommend Precision enough.

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A Response from: Patrick Behrens

Thank you, James, for the great review! We take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

AARON HART, the door repairman, did a great job on a after-hours job. I am completely satisfied.

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A Response from: Patrick Behrens

Thank you so much for the kind words, Mr. Horvath! We are glad to hear you were happy with the service and your technician. Thank you for choosing Precision. We look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Have had previous experience with your company

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A Response from: Patrick Behrens

Glad you had a positive experience with us, Marland. Thank you for taking the time to leave us a review! Looking forward to serving you in the future! Best Regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

We love our new garage doors. They are quiet, insulated and look great. The showroom let us see the different doors in action. Installation was on time and done right. The lifetime warranty sealed the deal. ,

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A Response from: Patrick Behrens

Thank you for the kind words, Mr. Parks! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Glad to hear that you love the doors! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Travice is always ready to answer my questions he fixed all our issues

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review, Mr. Marko. We appreciate your business!

Service Provided:
Garage Door Opener Repair

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618