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about Precision Garage Door in:
Fort Smith/ River Valley Area, AR
Precision Garage Door of NWA & River Valleyhas received 170 reviews, averaging 4.78 Stars:
Poteau, AR
Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being you "go-to garage door service provider. Sincerely, PDS of NWA
Mulberry, AR
Scammers!! The technician did not inform us that you only work on LiftMaster doors, we were under the impression he was going to fix it. He tried to replace the whole motor for $1400 when it only needed a small part replaced. You should be ashamed of yourself for charging outrageous prices when people are trying to make it right now. We had to pay $140 to make him leave. Robbers for real!!!
- Aaron Clauson
We appreciate your feedback, Mr. Clauson. We apologize for any of the confusion regarding your operator problem. It is definitely not our intention to come across as scammers/robbers. I will make sure that I reach out to our technician regarding your issue. Sincerely, PDS of NWA
Van Buren, AR
Luke Zieman was the technician that sold me and installed my door openers. Luke did an excellent job. My name is not spelled correctly. Somehow you guys put my name down as Gary Sams. That is not correct. My name is Jerry Sams. Please change your records to reflect my name as Jerry Sams. This could become important due to the door openers having a lifetime warranty.
- Gary Sams
Thank you, Jerry for the great review. We are proud to hear that you were happy with your service. We appreciate your business! Your name was also fixed in our system. Sincerely, PDS of NWA
Van Buren, AR
Absolutely HORRIBLE company. They are not interested in repairing your garage door, they are only there to sell you a new one. Their tech came up with a flimsy reason for me to buy one, then refused to do anything at all to repair my door. Instead, he left me with a non-functional door, which I could not raise of lower. He said that Precision would incur "too much legal liability" if they fixed my door. I suggested he tell his bosses that leaving a senior citizen trapped in their garage, unable to get out in case of an emergency would cause far more medical, legal liability than simply fixing the door. Instead, I called an independent repair service who showed up immediately and replaced my broken spring, which was all that was wrong. It cost me thousands less than a new door, and everything is working fine. I did not fall for Precision's phony new garage door line and will NEVER recommend them to anyone. Use them at your own risk.
- Julie Morton
Dear Julie, We understand your frustration and disappointment with your recent experience. We sincerely apologize if our technician’s approach didn’t meet your expectations. We value your safety and strive to provide honest assessments. However, we also recognize that it's important to balance safety concerns with cost-effective solutions. It seems there may have been a miscommunication or misunderstanding during your service call. To better understand your specific situation and address your concerns, we invite you to reach out to our customer service team directly at 479-202-5251 or mrewerts@precisiondoornwa.com. We’re committed to resolving this issue and ensuring your satisfaction. Thank you for your time and understanding.
Fort Smith, AR
+Matt showed up on time, diagnosed my problems, explained in clear terms the repairs that needed to be done and gave me an estimate of costs. He was polite, friendly and focused on the job. I would not hesitate to give him and Precision a AAA rating. I will recommend Precision to the rest of my family members.
- James Hopton
Van Buren, AR
Sam, my technician, was professional and friendly. He explained the problem, gave me solutions, and fixed the issue in a timely manner. Thank you!
- Ariana Caballero
Fort Smith, AR
I have had positive experience with Precision in the past & knew they were the company I wanted to contact.
- Dorothy Sullivan
Sallisaw, AR
Justin was very nice and professional. He explained all of our options and once our decision was made he got right to work. Superior work and excellent service!
- Kathy Barnes
Lavaca, AR
Mr. Behrens: Your service tech. Matt did a excellent job of he does very polite, friendly and helpful. i would recommend your company to everyone.
- Lindel Graham
Fort Smith, AR
Matt was very prompt in arriving to assess garage door. He was very thorough in checking everything out and identifying numerous problems. He was able to provide quote for new door and explain the entire process.
- Linda Burroughs
Fort Smith, AR
Technician was right on time and was very helpful. I may be replacing my garage doors in the near future and will call in you to do that. Thank you!
- Becky Crawford
Heavener, AR
Great service, friendly tech put the opener on and explained everything very satisfied.
- Cathy Thomas
Fort Smith, AR
Matt was on time, courteous, efficient, knowledgeable and friendly. He assisted me in getting my car out of the garage and closed the door for our safety. It was a pleasure working with him! Thank you.
- Niki Wilson
Greenwood, AR
Matt was very professional and knowledgeable! Fantastic service and workmanship. I would recommend precision door to everyone..
- Mary Copeland
Product:
Technician: Matt Taylor
Fort Smith, AR
Matt T. was awesome! He had our garage up and running quickly! Our garage got amazing upgrades and he explained the operation details extremely well! We received great, quality service at an amazing price!
- Tenisha Murray
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Technician: Matt Taylor
Alma, AR
In the past your service has been very good. However the service I received today was not very good. First off the scheduling was very confusing. Three times I got a verbal time you would be here and three times a text confirming my appointment was different. Today I had a 12 to 2 appointment the technician arrived at 10 and I got a notice the technician was on his way at 10:43. I explained the problem to the technician that during most of the year the sun blinds the safety lights and won’t allow the door to close. He said that if it happens again to let precision door know and he would move the lights back from the door. That is what I wanted this visit as I explained to the lady that answered the phone.
- John Guthrie
Fort Smith, AR
Tech was prompt & courteous. Matt explained everything in a way I could understand.
- Jo Ann Ballman
Van Buren, AR
Quick dependable service. Matt was very professional. Only service I will call.
- Brian Taylor
Fort Smith, AR
Cade was Very helpful and very respectful and as soon as I have the money I will be contacting him to have the new door put in
- Patrick
Thank you very much for the kind words, Mr. Miner! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
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Fort Smith, AR
Drew was amazing. He explained everything to me and answered all my questions and walked me through the process of how everything worked. He replaced everything except for the door itself. Looks great and works great and is quiet. Love it. I had used Precision several years ago and they did not disappoint this time either.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Bobbie. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Poteau, AR
Chose your service from the advertisements on your pickups. Sam Manes was excellent representative of your company and had my door fixed in no time. Will definitely refer more business.
- Patrick
Thank you very much for the amazing review, Mr. Adams! We take pride in providing the best possible service to our customers, and we are happy to hear Sam did just that. We appreciate your business! Best regards, The Precision Family
Pocola, AR
Great service! Got to our appointment ahead of schedule, and our technician, Sam, was very polite, professional and did a great job! Highly recommended!
- Patrick
Thank you for the stellar review and recommendation, Ms. Jones! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Fort Smith, AR
we appreciate the prompt response and solving our problem,
- Patrick
Thank you very much for the kind words, Mr. Mason! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business! Best regards, The Precision Family
Roland, AR
Sam was very professional, explaining as he was fixing the door. Everything was fixed in an hour which I thought was very quick. Sam didn’t leave until I was satisfied with the results. Will call them again if I need work done on the door.
- Patrick
Thank you very much for the kind words, Bobby! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future! Sincerely, PDS of NWA
Cecil, AR
The technician, Sam, was very polite and informative. He explained the process and let me view the damaged parts to show what caused the problem. He called to let me know he was on his way and arrived in a timely manner. I’m pleased with the service that was provided today. Thanks!
- Patrick
Sam, thank you for leaving us a review. We're glad that Sam was able to provide all the accurate information needed! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!
Fort Smith, AR
Cade did a great job. you are fortunate to have a professional like him working for you.
- Patrick
Thank you so much for the kind words, Mr. Davis! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
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Fort Smith, AR
Justin was able to fix the problem in minutes! Very impressed!
- Patrick
Thank you so much for the kind words, Donita! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. Thank you for choosing Precision!
Fort Smith, AR
Sam Manes was prompt and very professional. My opener was an easy fix but I had been considering a new garage door system as mine was over 25 years old. I had been checking out prices and Precision Door was in right in the ball park. They offered an 18 month financing with Synchrony with no interest if paid within the 18 month timeframe. I am very happy with their service.
- Patrick
Thank you for the stellar review and recommendation, Ms. Daley! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Roland, AR
We received great service from your sales person Justin Peterson. He was very knowledgeable and answered all questions we had. We really feel valued as a customer.
- Patrick
Thank you very much for the amazing review, Mr. Bollinger! We take pride in providing the best possible service to our customers, and we are happy to hear Justin did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family
Van Buren, AR
New door opener is amazing so much quieter than our last great choice going with the belt drive. Tech was great to talk about options and was very informative for future will plan on doing business with Precision again.
- Patrick
It is a pleasure to hear that your service was great from start to finish! We value our members of our team and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
Product:
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Your employee was all anyone could ask for. He did everything that needed to be done, I now have a new garage door opener and it’s so quiet I have to look to make sure it’s working. Thank you for an job well done.
- Sue Dunlap