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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1485 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve was fantastic. He is courteous, fun, but most of all, knows his business. He fixed my door in quick fashion and did a five star job. I highly recommend Precision Garage Door for any needed repairs or the installation of a new door or opener. Thanks, Steve for a great job.

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A Response from: Patrick Behrens

Steve is a very valuable member on our team, and we are glad to hear that he's made a great impression on our customers! Thank you for taking the time to leave a review for us. We look forward to serving you again. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I just needed to buy some paint for a touch up on my garage door. The lady there was very helpful in getting it ordered and called me when it was here. It should be noted that I had checked everywhere and they were the only ones who could get the color I needed. I am forever thankful and would buy my next garage door from them when needed.

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A Response from: Patrick Behrens

Thank you for the kind words, Ms. McCleland! We are glad to hear that you were happy with our services. It really was our pleasure! If you need any additional help, just ask. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door spring broke when I attempted to own the door. I called precision garage door to inquire about a repair and within an hour I had technician arrive and within an hour the spring was replaced and door was working fine. The technician did a great job. I recommend Precision Door will give them a call if ever need garage doors or service in the future.

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A Response from: Patrick Behrens

Thank you for the kind words, Mike! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jaden, with Precision, could not have been more courteous or professional. A small crisis with a garage door that wouldn’t open on a rainy day was fixed promptly and efficiently. Excellent service!

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door torsion spring broke on a Saturday and via live chat feature on the website we scheduled for a Sunday replacement. We chose Precision due to wonderful reviews on both Google and their own website, info on website being consistent with multiple other companies, lifetime warranty mentioned on website and no extra charges for weekend appointments. Our tech arrived a tad early after a phone call making sure that was ok, texted his picture and info and wear very polite. He seemed very knowledgeable, answered all our questions and did not try to sell us things we did not need. We did go with his suggestion of a 2 spring system as all we saw online suggested 2 springs for a double car garage door and had expected this. He inspected other parts of the system (rollers etc) and found them to all be in good shape and not needing repair or replacement. Prior to completing the job he showed us how easily the door raised and lowered by hand (when the opener was not connected of course). Once the opener was turned on there was a popping noise that was not there prior to the repair. The tech explained he had tried to correct a slight side issue and that he would fix it. After he corrected the issue the noise was gone and the door raised and lowered properly. Upon completion I asked about the 2 springs being the proper strength for the door as making sure you're springs weren't to much or to little for your door size was mentioned on several websites I had seen. He assured us that the new springs were indeed the proper strength for the door. He told us that the warranty was 5 years which I questioned due to the website. He explained that the springs were rated at a certain number of cycles and upon review of the website I saw that it states lifetime warranty available on a particular spring so that was not an issue as I misread that. I was emailed an estimate and receipt after the tech left and noticed only one issue, there was a place to sign which neither of us was offered to do. There was a scribble in the spot. I doubt this will be an issue, just something noticed. So my day of repair (06/06/2021) review is 5 stars. As with any review of any product or service, if any issues arise that change my mind I'll make an update on my review.

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A Response from: Patrick Behrens

Glad we could help Mr. & Mrs. Carrie. We appreciate your business and look forward to serving you in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The gentleman that were there were very informative. Thank you

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A Response from: Patrick Behrens

Glad we could help Mr. & Mrs. Gilliland! We appreciate your business and look forward to serving you in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I selected your company because of all the great reviews that I read. The tech, Mr. Trenton, arrived on time, and his work was completed very professionally. He is an extremely hard working individual, fast, efficient, and knows what he is doing. I could not have had a more courteous, respectful, knowledgeable, and professional technician. Absolutely fantastic job. He was on time and on target all the way. Thank you Precision Door for having such great employees

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had repair service on door installed by Precision in late 2018, much under warranty. Also had service/repair done on an out building's 10 year old door/opener not installed by Precision. Had to replace springs, etc. and install a new opener, with both the originals mis-sized and we were in danger of a total collapse. Steve Colley our technician, recognized this and kept us from a disaster. Steve is a true professional. He really explained everything to us down to all the details and gave us a price before we started and then made the repairs to both our doors, just as he said he would. I would highly recommend Steve and Precision for any and all garage door installations and repairs. We feel better now! Thank you all very much!

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Ginn! We are proud Steve is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve was very professional and knowledgeable. We had major issues with our whole system and within an hour Steve had our door fixed and almost the entire spring/ track system replaced. The quality of the materials is unmatched, as well as the service that was provided. 10/10

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience, Robert! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Steve! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give. a 5. Services were quick and on time.

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A Response from: Patrick Behrens

Glad we could help Ms. Bachalo. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Need to upgrade garage doors from a two door set-up to a single door.

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A Response from: Patrick Behrens

Glad we could help Mr. Teague. We appreciate your business and look forward to serving you in the future!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is my second time with precision doors, the first time I hade one door replaced. this time I had the other door and everything else replaced(rails, motors, springs, etc.) The installer(George...forgot his last name), went above and beyond what was expected by me. He made sure everything was perfectly leveled, centered, etc. He rewired all the old wires, sensors/eyes, and made everything look professional. I had a few boards that the motors mounted too that were splitting, I went to Lowes and bought new ones of which he replaced. I also had both doors insulated, of which I was highly skeptical of the difference that would make since the back door had a one inch space under it to allow carbon monoxide to escape, and the central heat and air doesn't extend to my garage. However since the instillation my garage maintains almost the exact temperature as inside my house, I am amazed by that. The only complaint I have seen in the reviews is the cost of their services. As with all things, you get what you pay for...and I am totally silicified with what I got, for what I payed. When it comes to buying expensive things like computers, welders, and even shoes...you can save a lot of money by buying them from Walmart...but I promise you, they wont last as long. I will definitely recommend others to Procession Doors and no offence to the rest of your guys, but ask for George :) Thanks again.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Smith! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete the job. Thank you for choosing Precision! We look forward to working with you again!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service and very knowledgeable repairman. He (Steve Colley) did upsell me but in a very professional way. Did a great job in providing superior customer service.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Foti. We are happy to hear you were pleased with Steve's service. Thank you for choosing Precision, and we look forward to working with you in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful rep

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were very nice and do excellent service, every time I've called they were always on time, I would definitely recommend them!

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A Response from: Patrick Behrens

Thank you for leaving us a great review and recommendation, Ms. Grimes! We are extremely appreciative that you have made us your go-to garage door company! We look forward to working with you again in the future!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Trenton is an excellent employee for Precision Door Service. He was very efficient and knowledgeable. Has a great work ethic. Would definitely recommend Precision Door and Trenton.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Beavers! Our goal is 100% customer satisfaction, and it sounds like Trenton achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Trenton was very professinal. I needed a new opener. he told me I could program my cell phone to open and close the garage door. Told me if I was having problems program it to the my cell to text him. He said after he finish his last job he would be over. Trenton thank you for your help.

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A Response from: Patrick Behrens

Thank you for the kind words, Debbie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A+ work from Andrew. I wouldn't expect anything less from any of these guys.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Andrew on our team , and even better to hear that he takes great care of our customers. Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am retired and I'm fixed income I would like to see you having a plan that you can come out and service what you sell instead of a flat fee every year the service was good but I'm looking forward to y'all having a service plan to keep your doors updated

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service also advised about the other door is in need of repair and repaired the other door also. Thanks for taking care of us.

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A Response from: Patrick Behrens

Thank you for the kind words! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A serviceman arrived an hour after I called and repaired the bracket. He was very pleasant and capable.

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A Response from: Patrick Behrens

Thank you for taking the time to leave a review for us. We strive for high quality service in an efficient manner, and we are happy to hear that you got that! Thank you for choosing Precision for you garage door needs!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service

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A Response from: Patrick Behrens

Thank you for leaving us a positive review, Ms. Dillard. We appreciate your business!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, same day inspection and repair. Replaced everything but the door panals.

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A Response from: Patrick Behrens

Thank you for the positive review, Mr. Allison. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I couldn’t be more satisfied with the whole experience provided by Prevision Door. Everyone at this business is knowledgeable, professional and very competent at what they do. From the initial visit with Aaron about my new doors through the install by Wesley and Andrew everything exceeded my expectations. I’m going to recommend them wholeheartedly to everyone. Thanks so much Aaron, Andrew and Wesley!

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Andrew, Aaron, and Wes are valuable members of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Service Provided:
Install Garage Doors

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response and great service. Jayden was very knowledgeable and professional. Thanks for coming over on a Sunday to get us working again

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review! We are glad to hear you had a positive experience with us! We pride ourselves on the level of service we provide and are pleased you appreciated Jayden's work. We understand how valuable our customer's time is, and we do our best to provide convenient appointments based on our customer's needs. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our tech was Jayden. He was awesome and honest. Was quick and knew what he was doing. Explained everything so there was no surprises at the end. Would recomend you all to everyone

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A Response from: Patrick Behrens

Thank you for your positive review and recommendation! We appreciate your business and look forward to working with you again!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

$300 to replace 2 cables? Plus tried to upsale me to a $1000 bill? Nope never again.

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A Response from: Patrick Behrens

The hardest part of giving the type of great service that Precision Door is proud of is communication, We appreciate the communication from you regarding your outlook on the service we provided to your daughter Beth, who lives at the residence you wrote this review about. She was there when we provided our service and has written us a 5-star review on Google. As a parent I understand being over protective of our children, even when they are adults. Our technicians pull every damaged or worn out part on a door and then let the customer decide if that part should be replaced or not. We presented those parts to your daughter , who then made the decision to replace her worn and damaged parts with our superior quality parts , such as stainless steel cables. We may give the option of replacing all of the parts on a door , but leave that decision up to our client. Unfortunately you were not present when we at the home , and it is difficult to assess the condition of parts over the phone. We received a 5-star and a 1 -star review on the same job. Of course we would like both reviews to be 5 stars, but we will be happy with knowing the 5 star reveiw was left by the person who actually was present and was able to walk through the worn and broken parts on the door and then make the best decision for her. We wish you and all of your family the best , and hope that your future garage door repair experiences are good ones.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service with amazing responses! Justin was very explanatory regarding what the issue was and gave me options for repair/replacement based on my needs. Everything was complete in just about an hour and Justin completely cleaned up everything from the replacement. Many thanks Justin!

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A Response from: Patrick Behrens

We are so happy to have Justin as a member of our Precision family! We are glad to hear that he left a great impression! Thank you for leaving a positive review, Aaron. We appreciate your business! Thanks for using Precision for your garage needs!

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Trenton was on time, very professional, and courteous. After the evaluation on the issue with the problem, gave us a couple options to choose from to get to a solution. He explained everything so we could clearly understand and was very efficient and thorough getting the repair completed. We are very please to have someone of this caliber work on our house/garage. We will call again for the second stage of this repair (when the motor fails), and hope to have Trenton work with us again, Thank you.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review. We are so appreciative of you giving us the opportunity to service your home. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was very thankful that I was able to get a technician out to my home after I backed into my garage door! I was 4pm and everyone I called wouldn't be able to get to it till the following day, I did not want to leave my garage door open overnight and unsecured, Thankfully Michael Bray was able to get got to my home that evening, he was very informative and quick to asses the issue and had my door up and running in a couple hours! I highly recommend Percision and will be using them for all my garage door needs and will be recommending them to anyone that will be needing service!.

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A Response from: Patrick Behrens

Thank you, Mr. Cervantes, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is, and do our best to provide convenient appointments based on the customer's needs. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

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Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618