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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 979 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Too expensive!

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A Response from: Patrick Behrens

We genuinely appreciate that you chose Precision to service your garage door. We also understand that the cost of replacement parts can be daunting. Our Technicians ensure that every customer is provided with a repair estimate to review and approve before performing any work on your door. We sincerely regret that you were disappointed with the cost of your operator and broken spring. We do not claim to be the least expensive provider in the market; However we do take pride in being the best. We offer unmatched warranties, service and we stand behind our repairs. Precision Garage Door service is available 7 days a week 24 hours a day. At Precision, we believe that providing trustworthy, quality service, coupled with customers peace of mind, is well worth the cost. Again, we do genuinely appreciate your business, and if we can help in the future, please don't hesitate to contact us.

David Stubbs Service Provided:
Garage Door Opener Install

Technician: David Stubbs
Review:

Cade Mercell arrived on time, actually a little earlier, and did an excellent job of servicing our garage doors and fixing the problems we were experiencing. We will definitely recommend Precision Garage Door Service

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Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

Sam was very professional, explaining as he was fixing the door. Everything was fixed in an hour which I thought was very quick. Sam didn’t leave until I was satisfied with the results. Will call them again if I need work done on the door.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Bobby! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future! Sincerely, PDS of NWA

Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
Review:

Cade was extremely helpful and knowledgable and we will definitely be using Precision Garage Door service again!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision!

Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

I had a service call scheduled for, what I thought was, a problem. Dakota recognized my description of the problem on the service order before coming out and called to explain what it was and that it was completely normal. I was worried about nothing! I appreciate that kind of “service” more than I can tell you!

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A Response from: Patrick Behrens

Glad we could help Ms. Barton. We appreciate your business and look forward to serving you in the future if you may ever need Precision Garage Door Service again. Best regards, The Precision Family

Dakota Phillips Service Provided:
Garage Door Opener Repair

Product:
Opener

Residential Installer: Dakota Phillips
Review:

The technician, Sam, was very polite and informative. He explained the process and let me view the damaged parts to show what caused the problem. He called to let me know he was on his way and arrived in a timely manner. I’m pleased with the service that was provided today. Thanks!

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A Response from: Patrick Behrens

Sam, thank you for leaving us a review. We're glad that Sam was able to provide all the accurate information needed! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

Fast service, Cade was very Straight forward explaining the repairs our garage door needed. Highly recommend this company.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Lopatofsky! We are proud Cade is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

Mr. Drew Bates was very professional, he explained to me all about my door and made very good work, thank you so much for the fast response

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A Response from: Patrick Behrens

Thank you, Eli for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Service tech arrived on time, dressed professionally, friendly, got the job done correctly and promptly.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Waugh! We are pleased to hear you have received an excellent experience with us and look forward to working with you in the future!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Called at 10:00 and had an appointment for 12:00. Called me when they were leaving to come to my property. Very courteous and professional. Inspected the problem and offered recommendations on the best solution and got to work. They finished promptly and re-reviewed the problem and the work they completed. I couldn’t have asked for better professional work and care. Drew was great!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Proffitt! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Cade did a great job. you are fortunate to have a professional like him working for you.

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A Response from: Patrick Behrens

Thank you so much for the kind words, Mr. Davis! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Cade Mercell Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Cade Mercell
Review:

David was extremely helpful and very knowledgeable. He and his helper had my door fixed in a very timely manner.

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A Response from: Patrick Behrens

Thank you for the kind words, Ms. Thomas! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Very good, prompt, professional service. Seth was attentive to our questions and needs and took care of our issue. Highly recommended.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Brambilla! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Rollers

Senior Technician: Seth Ottino
Review:

Have lived in NWA for 3 years and have trusted Precision with garage door install and repair for my needs. They are professional, punctual and seem reasonably priced. Today had an issue with my battery backup in my almost new (5/23) LiftMaster door opener. Justin Peterson was my technician and he was more than happy to replace the battery under warranty. I was satisfied to the point I asked for additional service to install new more quiet urethane door rollers.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Wilson! Our goal is 100% customer satisfaction, and it sounds like Justin achieved that goal with you. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Justin Peterson
Review:

Justin Peterson was my technician. He was very friendly and made sure I knew exactly what was happening the whole process. He made sure I knew the cost of repairs up front and no hidden surprises.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you, Jeannie for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Justin called before he was on his way here and said it would be around 20 minutes! He arrived and scheduled and asked me what I I was looking to get done, I told hi and he checked a couple things and told me the reason why and then checked my warranty as I have used Precision before, he fixed the problem in no time! Very professional, knowledgeable and most of all very personable and friendly! Thanks!!

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Currie! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Justin was able to fix the problem in minutes! Very impressed!

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A Response from: Patrick Behrens

Thank you so much for the kind words, Donita! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

great service excellent young service man personal, well trained, can not say good things

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A Response from: Patrick Behrens

Thank you, Mr. Gates for the great review! We are certainly happy you were pleased with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

Sam Manes was prompt and very professional. My opener was an easy fix but I had been considering a new garage door system as mine was over 25 years old. I had been checking out prices and Precision Door was in right in the ball park. They offered an 18 month financing with Synchrony with no interest if paid within the 18 month timeframe. I am very happy with their service.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Ms. Daley! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Sam Manes
Review:

We received great service from your sales person Justin Peterson. He was very knowledgeable and answered all questions we had. We really feel valued as a customer.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Bollinger! We take pride in providing the best possible service to our customers, and we are happy to hear Justin did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Justin Peterson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Justin Peterson
Review:

Our remote was not working, even after we changed the battery. The technician came out and played with it and got it working. He then evaluated our Genie Garage Door opener and tightened one of the light bulbs. He offered to replace the unit, but we won't at this time

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A Response from: Patrick Behrens

Glad we could help Mr. Wheeler! We appreciate your business and look forward to serving you in the future!

Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

New door opener is amazing so much quieter than our last great choice going with the belt drive. Tech was great to talk about options and was very informative for future will plan on doing business with Precision again.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! We value our members of our team and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Cade Mercell Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Cade Mercell
Review:

Thank you Cade. He was very knowledgeable and courteous.

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A Response from: Patrick Behrens

Thank you, Twyla for the great review! We will certainly pass along to Cade; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Cade Mercell Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Cade Mercell
Review:

Was very professional and knowledgeable and explain the product well and went over how to use the new garage door opener and the warrenty and answer all of my questions.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Stephens! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
Review:

Excellent and timely service. I was referred to you by a family member and I am very satisfied with the work. Thank you so much.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Ms. Bowman! Thank you for choosing Precision!

Cade Mercell Service Provided:
Broken Garage Door Spring Repair

Technician: Cade Mercell
Review:

Justin did a great job fixing my garage door. It is so quiet now. I will call Precision Door Service the next time I have a problem with the garage doors.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Norman! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
Review:

Had a long look at what took place with the repair of the shop door. The tech looked somewhat lost when he looked at my shop door. I hit the clock on my phone and took note of what happened. He spent at least half or more on the repair time on the phone talking to someone about what to do and how to make it work . Then another tech stopped by to give moral support and instructions . Both seemed to be customer friendly. Come to find out that they haven't been working on big shop doors so I am a guinea pig. And i paid for the learning experience .Door works . I am much smarter now.

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David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Sam was very professional. He quickly identified the issues and resolved them in timely fashion.

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A Response from: Patrick Behrens

Glad we could help! We appreciate your business and look forward to serving you in the future!

Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
Review:

My service rep was very good & really knew his stuff. My garage door operates so quietly now. Also I received same day service.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Ms. Pichoff! We take pride in providing the best possible service to our customers, and we are happy to hear we were able to do just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Sam Manes
Review:

Booking services was easy and Cade Mercell showed up early and got my garage door fixed within an hour. He was very professional and explained all the repairs and expenses very thoroughly. Amazing customer service from Cade. Will use Precision again for any future repairs on my garage doors. Thank you!

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Cade is valuable members of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618