WITH 1,227 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Justin Peterson's Bio:
Justin is a dedicated single father to two wonderful daughters, August and Ruby. With nearly a decade of experience in garage door repair, he has been serving the Northwest Arkansas community with skill and a passion for helping others. Outside of work, Justin enjoys camping in the great outdoors and has a keen sense of humor, often unwinding with standup comedy. Whether it's fixing a garage door or spending time with his daughters, Justin approaches life with warmth, dedication, and a love for making people smile.
Bentonville, AR
Thank you very much for sharing your positive experience and your recommendation, John! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Rogers, AR
the best service ever! They came right to my house. Justin was courteous, helpful and honest.
- Patrick
Thank you so much for your kind review! Justin is a valuable member of team, and we are happy he left you with a good impression! Thank you for choosing Precision!
Pea Ridge, AR
While I would love to give more stars we were not impressed with the service we received! Justin was super nice and seemed knowledgeable but I felt that he was more interested in selling us new doors vs fixing our current one! We can now shut our door but he did not fix the door for us to use it with the opener and we were charged way more then what we thought it would be. We did ask when we called the service center about how much it would cost and they said around $100. We paid $250 +….We had no cables broken, it was off track and the door was torqued but nothing snapped to be replaced. He did replace one of the rollers (but the old one wasn’t broken either) so still confused why the fix of the door was so expensive and it’s not fixed! He really is a great salesman but with a 20 min (possibly less) fix, $250+ is a little crazy on cost of service! Justin was nice I don’t want that to go unnoticed but the cost of the service call was enough for us to think about looking elsewhere for future service and possible purchase of garage doors
- Ashley Herrington
Ashley , Thank you for taking the time to leave us feedback , as that is the only way that we can continue to grow into providing the best customer service available. We would also like to thank you for allowing us to meet with you in person to discuss your experience and reevaluate your visit. Your time is valuable, and truly appreciated.
I can honestly say that I was blown away with the customer service that we received. I got a phone call on Sunday after I posted this. They asked for a time to come up and take a look at the door. The director of operations and the lead tech came out to take a look at things. They also admitted to making a mistake and charging us for the wrong size door. When they came to our house this Wednesday they went over the problem and the fixes that were available. They arrived at 4:45 pm and did not leave until well after 7:30. They made sure the door was able to work but we knew due to the original damage we would have to spend some money fixing things. They also looked at our bigger door and showed us how horrible our builders contractor did on the install (a little over 2 years ago) and the same issues would need to be fixed. We didn’t want to purchase new garage doors and they didn’t suggest that. The came up with the best way to fix our current door. We will wait another week for the rest of the stuff ordered to come in but I can honestly say my husband and I were both happy with how they handled things the second time around and will be even more happy when we don’t have to worry about our doors anymore! I am so glad I was willing to give them a chance to make things right because they did just that! Thank you Lee bad Steve we appreciate you both!
Pea Ridge, AR
Justin was personable, knowledgeable, punctual and overall a great technician. Fixed springs and provided future feedback.
- Patrick
We are happy to hear Justin solved the problem for you. Thank you for taking the time to write a positive review! We appreciate your business and look forward to working with you again!
Garfield, AR
Really good service and they solved our problem. Justin the service tech was very helpful and walked me through various aspects of our doors. Appreciate the help.
- Patrick
Glad we could help, Laura! We appreciate the review, and we look forward to working with you again!
Gravette, AR
Justin was very professional. Explain in detail the problems and solutions. Will use him again.
- Patrick
Thank you for leaving a positive review, Mr. Davis. We are glad you were happy with our services, and we look forward to working with you again!
Springdale, AR
Our garage door spring broke when I attempted to own the door. I called precision garage door to inquire about a repair and within an hour I had technician arrive and within an hour the spring was replaced and door was working fine. The technician did a great job. I recommend Precision Door will give them a call if ever need garage doors or service in the future.
- Patrick
Thank you for the kind words, Mike! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Van Buren, AR
I am retired and I'm fixed income I would like to see you having a plan that you can come out and service what you sell instead of a flat fee every year the service was good but I'm looking forward to y'all having a service plan to keep your doors updated
- Fae Dyer
Bentonville, AR
Outstanding service with amazing responses! Justin was very explanatory regarding what the issue was and gave me options for repair/replacement based on my needs. Everything was complete in just about an hour and Justin completely cleaned up everything from the replacement. Many thanks Justin!
- Patrick
We are so happy to have Justin as a member of our Precision family! We are glad to hear that he left a great impression! Thank you for leaving a positive review, Aaron. We appreciate your business! Thanks for using Precision for your garage needs!
Fayetteville, AR
Only called Precision because two other (previously used) companies had issues--one with their computer system and the other with a fire. Whatever. Anyway, the certified tech did a great job, explained everything,and was very professional and courteous. Guess we'll stay with Precision.
- Patrick
Alexandira, thank you for taking the time to leave us a review. We pride ourselves on the level of service we provide, and our great team. Thank you for giving us the opportunity to serve you! We look forward to working with you in the future!
Product:
Technician: Justin Peterson
Fort Smith, AR
I have great appreciation for what it takes to provide excellent customer service and that was my experience from the initial call through the entire process. I immediately received an email confirmation of the same day appointment along with a follow-up text introducing Justin Peterson as the technician. Justin called ahead and arrived within 2 ½ hours from my initial call and presented himself very professionally. He gave me a quick assessment of the situation, provided alternatives, and had the job completed within 30 minutes. I would highly recommend Precision Door and Justin in particular. Thanks for the quick response.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
Bella Vista, AR
Justin did a very fine job, both in explanation and work. If i ever need any further work on the opener i will call for him. everyone in the company (Precision door serv. rogers,ar) was very nice and up front with me. thanks to all andy pierce
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Product:
Technician: Justin Peterson
Springdale, AR
I called Precision after seeing a TV ad.. Justin Peterson arrived early for the appointment after calling first. My old garage door was almost 20 years old and there were many issues which he patiently explained to me in detail. He explained my options and ordered my new door and opener. Wes Smith was the technician who installed my new door. He was also excellent. He arrived on time and besides installing the new door and opener, he helped me understand the new features and even swept out the garage. Every step of this transaction was professionally done. I love my new door and opener and am so happy to have the insulated door.
- Patrick
It is a pleasure to hear that your service was great from start to finish! Justin and Wes are valuable members of our team. Your door is gorgeous , and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
Product:
Technician: Justin Peterson
Siloam Springs, AR
Had a spring break on our garage. Called Precision and they had a tech scheduled to check it out next day, on the weekend as well! Justin Peterson arrived on time and was very professional. Explained everything very thoroughly and pointed out how the spring likely had been an issue for a while and was causing problems with other parts of the system (metal shavings in the chain and drive.) Our system is 25+ years old so I knew it was a matter of time, but the knowledge Justin shared helped me understand now may be the right time to update. Justin answered all of our questions and explained the operation and process for our new install that we chose to go with. He was even able to repair the faulty spring and get our current door operable for the time being while we wait on our new door to come in (quoted 5-6 weeks due to all the shipping delays that are the new norm.) Nice surprise, got the call today that our order will be in early (only 3 weeks waiting.) Looking forward to the install. Based on our experience so far I'm sure everything will be smooth.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Mulder. It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!!
Product:
Technician: Justin Peterson
Fayetteville, AR
My appointment was made for the same day. The service technicians (one was a trainee) were great. The reason for a 4 is the price and the lack of a 3.5. I had two garage door openers installed (due to two existing ones having stripped belt drives) and I was unpleasantly surprised at the price quoted. I made a decision on the spot to go ahead and replace, but in hindsight I would not have had the units replaced, if I had slept on it overnight. I would encourage people to get more that one quote.
- Jack Blakley
Product:
Technician: Justin Peterson
Bentonville, AR
Justin was very nice & knowledgeable. He & his assistant worked well & quickly together. The artwork on the work van caught my attention. We had the motor, springs, cables, rollers & bearings replaced.
- Darren Morton
Thank you for your wonderful review Mr. Morton! We take pride in providing the best possible service to our customers and are glad to hear that Justin and Trenton did that for you! We appreciate your business, The Precision Family.
Product:
Technician: Justin Peterson
Centerton, AR
Justin came out to fix a problem with the garage door not going down. He was very professional and capable.Will use this company again. Very satisfied.
- Sandra Westmoreland
Thank you for the review Sandra! We are happy to hear Justin was able to get your garage door working properly. We appreciate your business! Best regards, The Precision Family.
Bella Vista, AR
This business is a breath of fresh air!! PROMPT, knowledgeable, KIND, helpful, professional!! They have covered all the bases. You will not be disappointed. NO waiting on having to order equipment or coming back to install. Quietest garage door openers we’ve ever had. Thank you!!
- George & Carolyn Pickell
Thank you for this amazing review Mr & Mrs. Pickell. We work hard to meet expectations like yours, and we are happy to hear our employees were able to assist both of you. We appreciate your business, The Precision Family.
Product:
Technician: Justin Peterson
Rogers, AR
Awesome!...Honored Warranty. Friendly and knowledgeable.
- Patrick
Thank you, Brian, for leaving us a positive review! We appreciate your business and look forward to working with you in the future! Thank you for choosing Precision!
Centerton, AR
Extremely professional and polite. Our technician was extremely knowledgeable! Highly recommend.
- Patrick
Thank you for those kind words, Mr. Dover! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
Product:
Technician: Justin Peterson
Bella Vista, AR
Justin was great service was great
- Patrick
Thank you for sharing your positive experience with us, Mr. Kletti! Our goal is 100% customer satisfaction, and it sounds like Justin achieved that goal with you. We appreciate your business! Best regards, The Precision Family
Bella Vista, AR
Technician was very polite and informed me that there was nothing wrong with the door or its components. The anti tamper seal just popped off and inspected the operation of it. Everything great. Thanks for your service.
- Patrick
Glad we could help, Forrest. We appreciate your business and look forward to serving you in the future!
Fort Smith, AR
Great job, on time and great service. Highly recommended to everyone!
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Sanya! . We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Bella Vista, AR
My installer, Donovan, was very professional. Everything was done in a timely manner. I am very pleased with the service! I would recommend your business to anyone.
- Patrick
Thank you for the kind words and recommendation, Don! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Garfield, AR
Excellent customer service. Wouldn’t use anyone else!!!
- Patrick
Thank you very much for the kind words, Geary! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Bella Vista, AR
Our technician Justin was awesome!! He gave us all the information we needed and got our new garage door motor and parts installed perfectly!! Thank you for Justin!! We will be in touch if we need any other service done on our garage door!!
- Patrick
Thank you, Ms. Sparks for the great review! We will certainly pass along to Justin just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA
Springdale, AR
Justin was the best! He did a great job explaining what was wrong with our door. He fixed the problem and the door works great and is alot quieter!. Great customer service
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!
Fort Smith, AR
Justin and lee showed up on time and were very friendly and professional..I felt as if they knew what they were talking about and in no way tried to force us into anything..they were upfront and knowledgeable about every question we had.. nice doing business with people that you don't feel like you're getting the screws put to you...
- Patrick
Thank you very much for the amazing review, Mr. Canady! We take pride in providing the best possible service to our customers, and we are happy to hear Justin and Lee did just that! We appreciate your business! Best regards, The Precision Family
Prairie Grove, AR
Pleased with the service. Tech took the time to explain the problem and then how to fix it. Afterwards, went through in detail all he did and how to trouble shoot for future problems. Overall, he did a very good job!!! Would use this company again. DW
- Patrick
Thank you very much for the kind words, Ms. Wallace! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Bentonville, AR
Justin did a great job fixing my garage door! He explained what the problem was. He was extremely efficient and professional. I highly recommend Precision!
- Patrick
Thank you for the stellar review and recommendation, Ms. Bohannon! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
We couldn't be happier with Precision Door, we promptly got an appointment at the perfect time, our technician Justin Peterson called ahead, arrived on time, and took care of our garage door concerns professionally, efficiently and with a smile. Highly recommended!
- Patrick