Steve Colley has been a Senior Technician with Precision Door Service for 3 years. He is certified through the IDEA, or Institute of Door Education and Accreditation as a residential installer and Technician. Originally from Indiana, He attended Purdue University while majoring in Electrical Engineering. He is extremely goal oriented and always looks forward to learning new things. When not at work, he and his daughter enjoy swimming, reading together, fishing and looking for new adventures. As a Technician, he prides him self on doing the job right the first time and making that everlasting first impression.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I was having multiple issues with my garage door opener, broken remotes and a garage door that was falling apart. Worn out, my opener was noisy and my door was making loud booms both just setting idle and operating - original equipment since purchase of my home in 1994. I had seen Precision Door trucks in the area when driving around town and my sister used them for her new garage door install and she was very happy with their service. While on vacation for a week, and wanted to get the problem resolved, I went on their website at 11:00 PM at night and used the CHAT NOW feature to learn more. They took care of setting up an appointment for me! The next day, their senior technician Steve Colley came out promptly and measured for a new insulated replacement door to be ordered and in the meantime replaced my old opener with a new LiftMaster Elite. He got my existing broken garage door running on the new opener until the new door would later arrive. I was impressed by all the new features of the LiftMaster Elite. A nice operating manual comes with it and I really like the inside garage control panel and emergency power feature to open your door when the power is out! Steve took the time to explain all the operational features and programmed my two remote controls for me. He was very friendly and a hard working man that got the job done right. He left telling me I could call him if I had any questions. This is excellent customer service!
Mike S.
A Response from: Patrick Behrens
Thank you for your great review Mike! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business! Best regards, The Precision Family.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I am very pleased with the knowledge and courtesy of your technician, Steve. He was extremely helpful. So far i like the quility and customer sevice of your company. I will recommend you to every one that needs your service. But the job hasn't started yet.
I am very pressed for time. I already bought my plain ticket weeks ago. I leave for California on October 20th. It would be absolutely wonderful if the job is done by October 19th. That way a big weight is going to be left off my shoulders.
By the way my last name is ALLEN.
Marina Allen
A Response from: Patrick Behrens
Thank you for your review Mrs. Allen! We have changed your name in our system, our apologies for the mistake! We take pride in 100% customer satisfaction and we are glad that Steve did that for you. We can't wait to see your new door! We appreciate your business, The Precision Family.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great job performed by Steve Colley, who was friendly and very efficiently did a quality job for everything needed. We are very pleased with the service and thankful for doing so the same day we called Precision about the broken spring. We will remember who to call next time and highly recommend your service!
Dan Morris
A Response from: Patrick Behrens
Thank you for your awesome review Mr. Morris! We take pride in 100% customer satisfaction and we are happy to hear that Steve did just that! Best regards, The Precision Family.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Our sales rep/installer was a real pro! He was very helpful and knowledgeable. If I hadn't trusted him we would have bought somewhere else.
Mark Lohr
A Response from: Patrick Behrens
Thank you so much for your review Mr. Lohr, we are happy to have Steve on our team and glad that he was able to help resolve your garage door issues. Best regards, The Precision Family.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Steve Colley was the tech who came to my home to inspect the damage to my garage door. He explained exactly what was wrong and was able to show me exactly why he recommended replacing some items that didn't actually need repair today, but would likely cause me issues in the near future. He didn't pressure me into any sales, he just gave options. He confidently explained why the other people he works with are the best in the area and why they stood out above the competition. Made me feel at ease with my decisions.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Excellent Service Technician, Steve Colley took the time to explain the why and how when it came to repairs. True professional. Highly recommend his services. I have used 2 other garage door companies in the NWA area and Precision Door Service will be my business of choice. Thanks for an outstanding experience. Fair pricing and I got exactly what I needed.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Steve Colley was very professional is thoroughly explaining the repairs needed and the cost associated with each of the repairs. I would recommend him and your company to anyone needing garage door service.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I chose Precision because of what I have read about your company and friends. The tech, Steve, that came out was so professional and not pushy at all about what should be done with my garage door. I am very confident in my decisions on the repairs made to my door as suggested. Thank you Precision. I will definitely recommend your company to others!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Two days ago I saw an advertisement on TV for Precision Doors. I thought to myself, I like the way this commercial sounds and looks, I need to remember this company. Little did I know that the next day the spring on my garage door would break. I called Precision about 5:30 on Thursday night. My call was answered by a real person, not a call service or answering machine. I told Taylor what had happened, she was very nice and told me she could have someone out the next day. Technician Steve came out the next day, took a look at my broken spring and recommended some other work be done along with the fixing of the spring. My garage door and hardware was about 20 years old and really did need some updating. Steve changed out both springs, all the wiring, all the rollers and some other things. My garage door opens like it's brand new. It is so quiet, it's never been this quiet since I've lived here! Steve wasn't pushy about fixing all of this, it was just his recommendation. Everyone was very nice and accommodating, and made me feel like it was important to them to take care of me. I highly recommend Precision Door for any of your door needs.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
They came out, gave me a honest assessment and within 90 minutes had my entire system not only running, but running with modern upgrades that I was not expecting. Awesome job! Pur technician was top notch. First experience with garage door repair, will always call Precision!
Rob Mahler
A Response from: Patrick Behrens
Thank you, Mr. Mahler, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future!
Best regards,
The Precision Family
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Service was excellent and Steve explained the options well.
Margaret Evans
A Response from: Patrick Behrens
Thank you for the kind words, Ms. Evans. We work hard to meet expectations like yours, and we’re happy to hear Steve hit the mark for you! We appreciate your business!
Best regards,
The Precision Family
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Precision Door did a great job replacing my damaged garage door. All of their personnel (Steve, & Justin at initial service and Wes the installer) were very personable and courteous. The company sent me info. about their employees and they called before their arrival. I appreciated the good communications including prompt answering of phone calls and getting things scheduled. The new door looks and functions great? I would not hesitate to recommend their services. Great job!
Thank you.
Morgan Barber
A Response from: Patrick Behrens
Thank you very much for the wonderful review, Morgan! We take pride in providing the best possible service to our customers, and we are happy to hear Steve, Justin, and Wes did just that! We appreciate your business and hope you enjoy your new door!
Best regards,
The Precision Family
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I called and made the appointment for the next day despite us living in a remote area. I received a text with a picture and a short bio on the repair person I could expect at my door which I greatly appreciated! Steve came out on time. He was professional and polite even while delivering bad news that replacement was required. He had everything he needed on his truck and we had a new opener installed before he left.
Laura
A Response from: Patrick Behrens
Thank you for sharing your positive experience with us, Laura! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you in a timely manner. We appreciate your business!
Best regards,
The Precision Family
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The Technician was very helpful in helping us choose the best garage door opener for our door. He was also very polite and courteous and very professional in getting everything installed in a timely manner.
Steve was very professional and courteous and polite in doing the install and answering our questions. He knew exactly what we needed. I want to Thank him and you for sending him to our address.
Tim
A Response from: Patrick Behrens
Thank you for sharing your positive experience with us, Tim! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business!
Best regards,
The Precision Family
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Our garage door broke last night, and the garage door repair place we usually use was unable to fix it. They recommended Precision. Precision guys were great: they rebuilt the door and were a joy to work with. Door now works better than it did when we bought our house over a year ago. Thanks!
Bethany
A Response from: Patrick Behrens
We love to hear it, Bethany! Thank you for entrusting us with your project, it was truly a pleasure serving you! We appreciate your business!
Sincerely,
PDS of NWA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Steve and Justin came in a very timely manner and were incredibly knowledgeable in what needed to be done, not for a short-term fix but the long-term solution to my issues. Very friendly and very honest about the work and tried their hardest to do the best they could for me. Highly recommend these two for your next service call!
Cody Cox
A Response from: Patrick Behrens
Thank you very much for the wonderful review, Mr. Cox! We take pride in providing the best possible service to our customers, and we are happy to hear Steve and Justin did just that! We appreciate your business!
Best regards,
The Precision Family
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Steve Colley was punctual, professional, courteous, and extremely knowledgeable. He explained all aspects of the Garage Door components and all the Options available to me. He was an awesome representative for your company and he made me feel at ease. Steve is to be commended for his superb attitude and performance.
Jim Tart
A Response from: Patrick Behrens
Thank you for sharing your positive experience with us, Mr. Tart! Our goal is 100% customer satisfaction, and we are pleased to hear that Steve achieved that goal with you. We appreciate your business!
Best regards,
The Precision Family
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
From how they received my call to the wonderful work they did, this repair has turned from a nightmare to a dream. Steve Colley was professional and helpful and gave me an honest and direct quote and helped me find the best solution to my garage door problems. I look forward to doing business with Precision Door again.
Ed Bowernan
A Response from: Patrick Behrens
We love to hear it, Mr. Bowernan. We appreciate your business and look forward to working with you again in the future as well!
Sincerely,
PDS of NWA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I couldn't have had a more positive experience. My service technician Steve was absolutely amazing! I had some car troubles the day of my appointment and was unable to be home to make the appointment. Steve was wonderful at communicating via calls and texts to get the job done while I was dealing with my car. He even went out of his way to meet me for payment and got me two discounts on my garage door repair! If 6/5 stars were a rating he would have earned it with ease.
Jasmine Belloni
A Response from: Patrick Behrens
Thank you for sharing your positive experience with us, Ms. Belloni! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business!
Best regards,
The Precision Family
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I chose precision because my neighbor recommended them. A tech, Steve, came out to my house and was absolutely fantastic. He did his job and gave me an estimate, but it was how he did it that mattered. He explained all the finer details about their warranty as well their products versus the factory products. He gave me the details and pricing and let me decide. There wasn’t any bullying or pushing to upsale me on their stuff. Steve was awesome and ended up being the reason that I chose to use precision.
Kyle Davis
A Response from: Patrick Behrens
Thank you for the kind words, Mr. Davis! We work hard to meet expectations like yours, and we’re happy to hear Steve hit the mark for you! We appreciate your business!
Best regards,
The Precision Family
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Well to be honest i was in a rush n i thought i was calling Overhead! But im so glad it worked out this way. Please let the right person know that the technician that came out was the best !!!!!! Steve Colley was so helpful to explain the way the system works n what actually happened . He truly is a great rep for your company ! We were 24 hrs away from having a wedding n backyard n everything was n garage n steve was so kind to help carry the wedding arch n couple large items that couldnt fit thru house before he permantly closed garage door . Thanks so much !!
Ivaleen Bolstad
A Response from: Patrick Behrens
Thank you, Mrs. Bolstad, for the kind words. We appreciate the opportunity to earn your business and look forward to working with you again in the future!
Respectfully,
Your Door Team at PDS of NWA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Steve was great and explained everything to us that was needing to be done. Very nice, professional and courteous. Word very hard. Would definitely recommend!
Vicki Proffer
A Response from: Patrick Behrens
Thank you, Vicki, for the awesome review! We are glad to hear you were happy with your service and technician. We appreciate your business!
Sincerely,
PDS of NWA
