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Steve Colley's Bio:
Steve Colley has been a Senior Technician with Precision Door Service for 3 years. He is certified through the IDEA, or Institute of Door Education and Accreditation as a residential installer and Technician. Originally from Indiana, He attended Purdue University while majoring in Electrical Engineering. He is extremely goal oriented and always looks forward to learning new things. When not at work, he and his daughter enjoy swimming, reading together, fishing and looking for new adventures. As a Technician, he prides him self on doing the job right the first time and making that everlasting first impression.
Bella Vista, AR
Thank you for your great review Jim! We take pride in providing the best possible service and are glad to hear Steve did that for you. We appreciate your business, The Precision Family.
Product:
Fayetteville, AR
Steve was fantastic. He is courteous, fun, but most of all, knows his business. He fixed my door in quick fashion and did a five star job. I highly recommend Precision Garage Door for any needed repairs or the installation of a new door or opener. Thanks, Steve for a great job.
- Patrick
Steve is a very valuable member on our team, and we are glad to hear that he's made a great impression on our customers! Thank you for taking the time to leave a review for us. We look forward to serving you again. Thank you for choosing Precision!
Cave Springs, AR
The gentleman that were there were very informative. Thank you
- Patrick
Glad we could help Mr. & Mrs. Gilliland! We appreciate your business and look forward to serving you in the future!
Product:
Rogers, AR
Had repair service on door installed by Precision in late 2018, much under warranty. Also had service/repair done on an out building's 10 year old door/opener not installed by Precision. Had to replace springs, etc. and install a new opener, with both the originals mis-sized and we were in danger of a total collapse. Steve Colley our technician, recognized this and kept us from a disaster. Steve is a true professional. He really explained everything to us down to all the details and gave us a price before we started and then made the repairs to both our doors, just as he said he would. I would highly recommend Steve and Precision for any and all garage door installations and repairs. We feel better now! Thank you all very much!
- Patrick
Thank you for the stellar review and recommendation, Mr. Ginn! We are proud Steve is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
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Gentry, AR
Steve was very professional and knowledgeable. We had major issues with our whole system and within an hour Steve had our door fixed and almost the entire spring/ track system replaced. The quality of the materials is unmatched, as well as the service that was provided. 10/10
- Patrick
Thank you very much for sharing your positive experience, Robert! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Steve! We appreciate your business and look forward to serving you in the future!
Product:
Springdale, AR
This is my second time with precision doors, the first time I hade one door replaced. this time I had the other door and everything else replaced(rails, motors, springs, etc.) The installer(George...forgot his last name), went above and beyond what was expected by me. He made sure everything was perfectly leveled, centered, etc. He rewired all the old wires, sensors/eyes, and made everything look professional. I had a few boards that the motors mounted too that were splitting, I went to Lowes and bought new ones of which he replaced. I also had both doors insulated, of which I was highly skeptical of the difference that would make since the back door had a one inch space under it to allow carbon monoxide to escape, and the central heat and air doesn't extend to my garage. However since the instillation my garage maintains almost the exact temperature as inside my house, I am amazed by that. The only complaint I have seen in the reviews is the cost of their services. As with all things, you get what you pay for...and I am totally silicified with what I got, for what I payed. When it comes to buying expensive things like computers, welders, and even shoes...you can save a lot of money by buying them from Walmart...but I promise you, they wont last as long. I will definitely recommend others to Procession Doors and no offence to the rest of your guys, but ask for George :) Thanks again.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Smith! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete the job. Thank you for choosing Precision! We look forward to working with you again!
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Fayetteville, AR
Same day service and very knowledgeable repairman. He (Steve Colley) did upsell me but in a very professional way. Did a great job in providing superior customer service.
- Patrick
Thank you very much for the kind words, Mr. Foti. We are happy to hear you were pleased with Steve's service. Thank you for choosing Precision, and we look forward to working with you in the future!
Product:
Rogers, AR
Wonderful rep
- Donna Brunton
Product:
Rogers, AR
Great service also advised about the other door is in need of repair and repaired the other door also. Thanks for taking care of us.
- Patrick
Thank you for the kind words! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Springdale, AR
$300 to replace 2 cables? Plus tried to upsale me to a $1000 bill? Nope never again.
- Richard Clark
The hardest part of giving the type of great service that Precision Door is proud of is communication, We appreciate the communication from you regarding your outlook on the service we provided to your daughter Beth, who lives at the residence you wrote this review about. She was there when we provided our service and has written us a 5-star review on Google. As a parent I understand being over protective of our children, even when they are adults. Our technicians pull every damaged or worn out part on a door and then let the customer decide if that part should be replaced or not. We presented those parts to your daughter , who then made the decision to replace her worn and damaged parts with our superior quality parts , such as stainless steel cables. We may give the option of replacing all of the parts on a door , but leave that decision up to our client. Unfortunately you were not present when we at the home , and it is difficult to assess the condition of parts over the phone. We received a 5-star and a 1 -star review on the same job. Of course we would like both reviews to be 5 stars, but we will be happy with knowing the 5 star reveiw was left by the person who actually was present and was able to walk through the worn and broken parts on the door and then make the best decision for her. We wish you and all of your family the best , and hope that your future garage door repair experiences are good ones.
Product:
Rogers, AR
The service was great! We had two new garage door openers installed along with new springs, rollers and pulleys for the doors! Steve did a great job of explaining everything and completing the installation!
- Patrick
We are proud to have Steve as a part of our team, and we are pleased to hear that he provided you with excellent service. Thank you for taking the time to write a review. We appreciate your business and we're looking forward to serving you in the future!
Product:
Bella Vista, AR
Steve was terrific! We are excited about not having to worry about the door operation, for a long time, with all new parts installed. Kudos to Steve for his knowledge and expertise; he’s a very pleasant gentleman and most efficient. Thank you for sending Steve to take care of us!
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Steve on our team, and even better to hear that he takes great care of our customers. We are so happy that you are happy with our service!
Product:
Rogers, AR
Came very rapidly, did a superb job at fixing -- and upgrading -- my garage door system.
- Patrick
Thank you, Mr. Panettiere, for taking the time to leave us a review. We are glad to hear you were happy with our service! Thank you for choosing Precision!
Product:
Bentonville, AR
I was very impressed by Precision and the services of Steve Colley, the technician who worked on our door. He was very knowledgeable, communicative and a pleasure to work with.
- Patrick
Thank you very much for the kind words, Mr. Slead! We are pleased to hear you have a positive and pleasant experience with Steve! He is very valuable to our team at Precision. We look forward to working with you in the future! Thank you for your business!
Product:
Bella Vista, AR
I definitely wanted to give a great review to our technician that came out today. He was timely and caring. He wore his mask every time he interacted with my son and I. He even asked if he could remove his mask when working in the garage by himself! To which I said of course. I appreciated how informative and willing to set up a plan for our service. I had seen some great reviews for Precision Door Service so I knew this was the business to call. Your technician confirmed that great service today. Thanks for hiring great people!
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Kiah. It is wonderful to have great people on our team, and even better to hear that they take great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Product:
Rogers, AR
So far, so good. I called a couple of days ago and got an appointment for this morning between 8-10. Steve Cooley called to let me know when he would arrive and arrived early. After doing his inspection of the non-working garage door, he explained to me what was needed and then repeated this all for my elder father whose door it is. Steve was articulate, friendly and gave a clear explanation and then listed to my father's questions and answered them until Dad was ready to move forward. Steve was very patient with both Dad and, me as he gave us the options. We ended up ordering a replacement for the decades old worn out door. I expect that once it arrives, the installation will be performed well if today is any indication. Steve is a tremendous asset to your company - a real shining star. Thank you.
- Patrick
Thank you very much for the amazing review, Sara and Tom! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family
Product:
Springdale, AR
Steve and his apprentice did a quick and great job!! Upfront with pricing and what all was included and gave me other options for my consideration. This is the second time I've had Precision to work on my two garage doors and each time it was a great experience. I would suggest them to anyone who would ask.
- Greg Ferus
Thank you for your wonderful review Mr. Ferus! We take pride in providing the best possible service to our customers and we are happy to hear that Steve and Trenton were able to do that for you! It's great to have you on our team. We appreciate your business, The Precision Family.
Product:
Springdale, AR
Steve and Alex did a great job. Friendly and fast service, was fixed the same day.
- Josh Davis
Thank you for your review Mr. Davis. We take pride in 100% customer satisfaction and glad to hear Steve and Alex were able to do that for you. We appreciate your business, The Precision Family.
Product:
Rogers, AR
I was having multiple issues with my garage door opener, broken remotes and a garage door that was falling apart. Worn out, my opener was noisy and my door was making loud booms both just setting idle and operating - original equipment since purchase of my home in 1994. I had seen Precision Door trucks in the area when driving around town and my sister used them for her new garage door install and she was very happy with their service. While on vacation for a week, and wanted to get the problem resolved, I went on their website at 11:00 PM at night and used the CHAT NOW feature to learn more. They took care of setting up an appointment for me! The next day, their senior technician Steve Colley came out promptly and measured for a new insulated replacement door to be ordered and in the meantime replaced my old opener with a new LiftMaster Elite. He got my existing broken garage door running on the new opener until the new door would later arrive. I was impressed by all the new features of the LiftMaster Elite. A nice operating manual comes with it and I really like the inside garage control panel and emergency power feature to open your door when the power is out! Steve took the time to explain all the operational features and programmed my two remote controls for me. He was very friendly and a hard working man that got the job done right. He left telling me I could call him if I had any questions. This is excellent customer service!
- Mike S.
Thank you for your great review Mike! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business! Best regards, The Precision Family.
Product:
Fayetteville, AR
I am very pleased with the knowledge and courtesy of your technician, Steve. He was extremely helpful. So far i like the quility and customer sevice of your company. I will recommend you to every one that needs your service. But the job hasn't started yet. I am very pressed for time. I already bought my plain ticket weeks ago. I leave for California on October 20th. It would be absolutely wonderful if the job is done by October 19th. That way a big weight is going to be left off my shoulders. By the way my last name is ALLEN.
- Marina Allen
Thank you for your review Mrs. Allen! We have changed your name in our system, our apologies for the mistake! We take pride in 100% customer satisfaction and we are glad that Steve did that for you. We can't wait to see your new door! We appreciate your business, The Precision Family.
Product:
Rogers, AR
Great job performed by Steve Colley, who was friendly and very efficiently did a quality job for everything needed. We are very pleased with the service and thankful for doing so the same day we called Precision about the broken spring. We will remember who to call next time and highly recommend your service!
- Dan Morris
Thank you for your awesome review Mr. Morris! We take pride in 100% customer satisfaction and we are happy to hear that Steve did just that! Best regards, The Precision Family.
Product:
Bella Vista, AR
Our sales rep/installer was a real pro! He was very helpful and knowledgeable. If I hadn't trusted him we would have bought somewhere else.
- Mark Lohr
Thank you so much for your review Mr. Lohr, we are happy to have Steve on our team and glad that he was able to help resolve your garage door issues. Best regards, The Precision Family.
Product:
Rogers, AR
Professional and fast service. I highly recommend!
- Stephanie Woltemath
Thank you for your review Stephanie! We appreciate your business. Best regards, The Precision Family.
Product:
Bella Vista, AR
Replace torsion spring, cables, & bearings. Very pleased with Steve & his work.
- Patrick
Thank you for the stellar review and recommendation, Mr. Hammeke! We are proud Steve is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business!
Product:
Rogers, AR
Garage door repair. Did a great job and very friendly and knowledgeable.
- Patrick
Glad we could help Mr. Shepherd. We appreciate your business and look forward to serving you in the future!
Product:
Cave Springs, AR
Steve was awesome very professional and knowledgeable
- Patrick
Thank you very much for the amazing review, Ms. Fehlig! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family
Product:
Bella Vista, AR
Steve Colley was the tech who came to my home to inspect the damage to my garage door. He explained exactly what was wrong and was able to show me exactly why he recommended replacing some items that didn't actually need repair today, but would likely cause me issues in the near future. He didn't pressure me into any sales, he just gave options. He confidently explained why the other people he works with are the best in the area and why they stood out above the competition. Made me feel at ease with my decisions.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Geoff! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Steve! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Prairie Grove, AR
Excellent Service Technician, Steve Colley took the time to explain the why and how when it came to repairs. True professional. Highly recommend his services. I have used 2 other garage door companies in the NWA area and Precision Door Service will be my business of choice. Thanks for an outstanding experience. Fair pricing and I got exactly what I needed.
- Patrick
Thank you very much for the kind words, Mr. Brazell! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!
Product:
Rogers, AR
Steve Colley was very professional is thoroughly explaining the repairs needed and the cost associated with each of the repairs. I would recommend him and your company to anyone needing garage door service.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, MR. Lambert! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Steve! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Pea Ridge, AR
Quick fast worked with my situation and budget A+++ quick professional service and communication. Thanks again def recomend
- Patrick
Thank you for the kind words, Michael! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
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(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
We are very, very pleased with the quality of service provided by our technician, Steve. We appreciate the professionalism and quality of every interaction we had with the company.
- Jim D.