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Steve Colley

Steve Colley
Senior Technician
Reviews: 111
Average: 4.96 stars
Background: 5/15/2019
Steve Colley has received 111 reviews, averaging 4.96 Stars:
1 2 3 4 5

Steve Colley's Bio:

Steve Colley has been a Senior Technician with Precision Door Service for 3 years. He is certified through the IDEA, or Institute of Door Education and Accreditation as a residential installer and Technician. Originally from Indiana, He attended Purdue University while majoring in Electrical Engineering. He is extremely goal oriented and always looks forward to learning new things. When not at work, he and his daughter enjoy swimming, reading together, fishing and looking for new adventures. As a Technician, he prides him self on doing the job right the first time and making that everlasting first impression.

Review:

Fabulous company!!!!! The doors and controls they put in are state of the art!!! You can connect with your phone. Codes very simple to change and amazing how quiet they are!!! Best place to get a garage door in NWA!!!!

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Ms. Turner! We take pride in providing the best possible service to our customers. We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Steve was very friendly, explained options and cost of repairs. He was very knowledgeable and well equipped for the job. Showed up on time and worked efficiently. Definitely met my expectations.

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A Response from: Patrick Behrens

Thank you for the kind words, Ray! We work hard to meet expectations like yours and love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to do just that! Thank you for taking the time to leave us a review. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair

Review:

Steve arrived within just a couple of hours. He was incredibly knowledgeable and professional. In a short amount of time he had my 30+ year old Garage door working better than it ever had. Great products, and great service. Definitely glad I didn't DIY this project. Steves skill and knowledge were well worth the money.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Stephens! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Steve! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Garage door was getting louder when used and wasn’t seating when closed leaving small gap. Stephen was on time, professional, and super knowledgeable. He quickly diagnosed the problem and provided options on what was needed and cost. He had our door sounding much quieter than before as well as the door being tight to the ground. Great experience with Stephen and Precision, would definitely use again.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Stroud! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

I would like to say that Stephen is awesome. Why? Cause I sent him pictures in a text of cables that needed replaced and he had me an appointment the next day to get those replaced. He went above and beyond to make sure that problem was resolved quickly. Thanks to Steve Colley for installing the new cables. He did an amazing job as well.

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A Response from: Patrick Behrens

Thank you, Mr. Tim for the great review! We will certainly pass along to Steve; just how happy you were with the service you received. We appreciate your business and thank you for choosing Precision! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Second time we've used Precision Door Service. Once for our residence and again recently for a vacation rental property. Thoroughly impressed both times! Incredibly timely communication response. Knowledgeable explanation of options, fast, proficient work, and professional follow up. And available 7 days a week if needed. Highly recommend.

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A Response from: Patrick Behrens

Thank you so much for the kind words and sharing your positive experience and your recommendation. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The garage door motor quit working in the afternoon of 7/19 after I had opened & closed it that morning. I was leaving early the next morning for a long road trip so I was very upset. Steve came over and determined that it had probably been struck by lightning, but got the door closed. Reluctantly I left the next morning, returning Sunday afternoon. He called this morning, and Precision replaced the whole unit, including a better surge protector at no charge!! Needless to say, I am a ‘Very Happy Camper’!! THANKS for being a reputable company either great service folks!!

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Steve is a valuable member of our team. We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Service Provided:
Garage Door Opener Repair

Review:

Quick, awesome service! Very helpful!

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Westling! Our goal is 100% customer satisfaction, and it sounds like we were able to achieve that goal for you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Excellent service, in a timely manner and fixed exactly what we needed to repair.

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A Response from: Patrick Behrens

Glad we could help Mr. Cross. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Review:

Steve is always so responsive and good to us! We’ve had issues with our two doors (that were NOT originally installed by Precision Door-unfortunately!) and he’s gone above and beyond trying to get them working appropriately! We can’t say enough good things about Precision Door!

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Dickerson! It is wonderful to have people like Steve on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us and have made Precision your go-to garage door company. Thank you for choosing Precision! We are look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Quick and efficient service. Employees are nice and answered all my questions!

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Matherly. We are glad we could help. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was having trouble with my garage door opener. I worked on it and worked on it myself trying to fix the problem but it just kept recurring. The service man came out, identified the problem and after about two hours had the problem resolved. I have had zero issues since and am quite pleased.

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Service Provided:
Garage Door Opener Install

Review:

Just want to say thank you to Steve for responding so quickly to fix the problem with the garage door trim. Steve is always pleasant to work with and does such a professional job. The Gold’s - ML & Glenda

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A Response from: Patrick Behrens

Thank you so much, Mr. & Mrs. Gold, for taking the time to leave us a review. We are thrilled you had a great experience with Steve. We will be sure to pass along the kind words. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Steve was promt, his estimate accurate, his work was efficient, timely and excellent and he was very personable. When he explained the parts carried a lifetime guarantee, i was very impressed, with his service and your company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Steve was honest, fast, and friendly. I’d use them again tomorrow!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very impressed. Called and had Steve arrive within alotted 2 hour window. (Literally an hour after I called.) Very professional and knowledgeable. While the expense was not what I wanted to hear, the amazing work was completed within an hour and clearly explained. I would HIGHLY recommend both Precision Door Service and, particularly Steve, for any of your garage door service needs.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Steve did such a great job! He was extremely knowledgeable

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Steve was great and explained everything so that I understood why I as having issues with the door and my different options to get it fixed right.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Steve was professional and knowledgeable. Arrived on schedule and completed the repair in a little over an hour. Explained to me what he did and why.

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Service Provided:
Garage Door Repair

Review:

Steve came out and did a great job on my door. He was professional and very knowledgeable. He made great recommendations but did not over pressure any selling.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

From the time we called to make an appointment to the end of the install, Precision was fantastic! Our technician Steve was professional, kind, thorough and very informative. He addressed our issue and concern and talked to us about solutions. We are extremely happy with our new door opener and the service that we received! We highly recommend Precision to everyone!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Very professional and knowledgeable. Great quick service.

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Service Provided:
Garage Door Repair

Review:

We're very impressed and pleased with the great service. The technician was very thorough and focused on taking care of our garage door opener. We highly recommend your company. Thank you.

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Precision door was used by my home warranty about two years ago and the two young men that came that day impressed me. Steve Colley has impressed me even more. His overall attitude of what can I do to help you was way above what I’ve seen in other service providers. He even did something I consider extra, at no charge, when my key pad didn’t work. Helping me replace my 9 volt battery. Thanks for such quick and great service. My garage door has never opened and closed as smoothly as it does now.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

After my garage door made a loud bang I saw that one of the wheels had come completely off track. It was 4:00 pm so I called and feared I would be told they wouldn’t be able to help me today, but instead Steve Colley, a technician was at the house by 4:30. Steve was great, explained what needed to be done and provided me with the approximate cost. This company is truly the best, putting customer first.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Service was very prompt and the Technician Steve Colley was very knowledgeable and friendly! I strongly recommend calling Precision for any garage door needs

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

My garage door broke on Friday night (black Friday) at 8 30 PM. With zero expectations I performed a Google search of the area for garage technicians. My good fortune led me to contact Precision Door Service where the phone was answered by a live human that was able to schedule an appointment for Saturday morning. My good fortune continued when the technician, Steve Colley, showed up on time and completed the servicing quickly and at the price agreed upon. A 5 star service without doubt.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We accidentally lowered our door down onto a rake leaning on the door frame. Oh boy; mistake. It warped the tracking system, bent the guide wheels badly all the way around, & set the 2 car wide door completely askew from its intended position. Holly was instrumental in making sure we had wildly impressive quick service. Our technician was Steve Colley who was equally impressive. BOTH were so personable I was actually 'almost' glad we had this fiasco happen just to be able to meet them! I'd call them again in a heartbeat!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Steve did an excellent job of diagnosing and fixing the problem. He was very competent and professional. I will gladly and confidently recommend Precision door to friends and family. Thanks for your prompt and skilled service.

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A Response from: Patrick Behrens

We are pleased to hear you had a great experience with our fantastic team! Thank you for taking the time to leave us a review. We appreciate your business and look forward to working with you again!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great work. Quality service. Explained the repair. Will recommend to others

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A Response from: Patrick Behrens

Thank you for great review and recommendation, Mr. Watkins! We are thrilled you had a great experience with us! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618