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Seth Ottino's Bio:
Seth graduated from Grove Oklahoma High School. He played semi-professional soccer with the Joplin Demize. After attending Brookdale College in New Jersey, he returned to his roots in the Northwest Arkansas area where he and his family are making this their home. Seth just became a new father to a new son, Jackson! He enjoys taking his family to the park, going to the gym, and playing soccer. He is excited about making Precision Door his career and taking care of his customers. Now that he has a son, safety is foremost on his mind and he will put the same care and effort into ensuring your garage door is as safe as possible, just as he would for his own.
Rogers, AR
Bella Vista, AR
Fantastic! Precision has it figured out…Take care of your customers. Seth was so kind and professional. If you are not using Precision, you are using the wrong place! Thank you Precision!
- Jay Geeding
Cave Springs, AR
I have used Precision Door for the last 7 years. All of their services have been well done, and completed as expected. The technicians are alway polite and explain all details. I am 100% satisfied.
- Elizebeth Jenkins
Centerton, AR
We had a great first experience. This was our first garage repair as home owners and we didn’t know what to expect. Our technician was very knowledgeable, honest, and patient with us. He carefully looked at everything, not just the spring that was broken and fixed a big issue with our cables. Nobody wants to spend money on repairing things, but it has to be done and we feel like we got a fair deal and we were taken care of.
- Thomas Jones
Bella Vista, AR
On time, explained everything, very polite.
- Paul Poulides
Bella Vista, AR
Our new garage doors have completely changed the look (i.e., curb appeal) of our house. Also, the new openers are much quieter and better functioning than our old units. However, most importantly is the quality of service we received during installation. Your crew set to work with no messing around and had everything installed in short order, plus they answered all our questions. We are very happy with the doors and the service. Thanks to everyone involved.
- Bill Theiss
Lowell, AR
Your service technicians were able to come to my home MUCH earlier than they had been scheduled ... and then were able to fix the problem with my garage door very quickly. They were polite, courteous, and then took an additional minute to make a quick adjustment that should prevent this problem from occurring again. How great was that !! Thanks so much.
- Paula Proppe
Bella Vista, AR
Service tech arrived on time, dressed professionally, friendly, got the job done correctly and promptly.
- Patrick
Thank you very much for the kind words, Mr. Waugh! We are pleased to hear you have received an excellent experience with us and look forward to working with you in the future!
Pea Ridge, AR
Very good, prompt, professional service. Seth was attentive to our questions and needs and took care of our issue. Highly recommended.
- Patrick
Thank you very much for the kind words, Mr. Brambilla! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Springdale, AR
Seth did a great job ensuring my broken garage door was closed and helped me to purchase a new door.
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Seth on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new door and that you have a lifetime relationship with us. Thank you for choosing Precision!
Bentonville, AR
The service technician was very professional and thorough. The work was performed quickly and cleanly. The customer service over the telephone was excellent.
- Patrick
Thank you, Mr. Bannen, for the awesome review. We are glad to hear you were happy with the service and your technician. We enjoy getting to hear about our customers wonderful experiences. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA
Rogers, AR
Need additional service. Garage overhead light is not operating. Worked before service.
- Lawrence Hosey
Thank you for your review. Customer feedback is extremely important to us. I attempted to reach out to you and have left a voicemail with my contact information. In discussing your visit with our technician, he indicated the light was working as expected after the sensor adjustment. If your light is not working as expected, please contact me on the number I left on your voicemail or call our office. I would be more than happy to have a technician go back to your house to assess and resolve the issue.
Garfield, AR
They did a great job on helping me get my garage door fixed quickly!
- Patrick
Jamie, thank you for leaving us a review. We're glad that Seth was able to get your new door up and running well! Let us know if you need us. We appreciate your business! Sincerely, PDS of NWA
Bella Vista, AR
Sorry for the rating guys but you couldn’t fix my problem. I needed the rubber gasket at the bottom of the door fixed or replaced. You said you couldn’t fix it nor replace it since you didn’t have a replacement that size.
- Tommy Runnels
Thank you for your review. We need feedback from our customers, good or bad, to improve our business. It will help us achieve our goal which is 100% Customer Satisfaction. When it comes to parts, we work with several of the largest and many smaller garage door distribution companies in the United States. We carry parts on our vehicles to repair 99% of the residential garage door issues we encounter. However some times we get calls on doors that may function and operate but are dated in age or the manufacture is no longer in business. When this happens we may not be able to satisfy certain parts. Replacement panels are no different, we can not match 2 different brand doors together by simply replacing 1 panel, it will not operate properly and could cause further damage. We appreciate your business and hope that you understand, not all garage doors are the same. Please don't hesitate to contact me to discuss this matter further.
Bella Vista, AR
The two technicians arrived just in the nick of time. My garage door was just about to quit working. They checked it out and determined what the problem was. They went to work and had it fixed before long. Their work and equipment was first rate. I would be pleased to recommend your company any time. Marion Soules
- Patrick
Thank you, Marion, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is and do our best to provide convenient appointments based on the customer's needs. We will be sure to pass along your kind words to our wonderful technicians! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
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Senior Technician: Seth Ottino
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Great service I look
- Patrick
Thank you for the great review, Elayne. We appreciate your business!
Rogers, AR
Great service. Seth was right on time and did an excellent job, completing the task quickly and efficiently.
- Patrick
Thank you, Terry for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us for any future services. We appreciate your business! Sincerely, PDS of NWA
Prairie Grove, AR
These guys are great! Every time we have used them for our garage door repair we have had a great experience.
- Patrick
Thank you very much for the kind words, Jackie! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future! Best regards, The Precision Family
Bentonville, AR
Precision Door came out same day and took care of a serious issue quickly, and efficiently. Seth and his team were great to work with - very professional, courteous, and not trying to sell extra stuff we didn't need. Thank you!
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
Bella Vista, AR
Seth did a great job putting the new garage door in. He explained that the 1/2 horsepower open was not enough for the over sized garage door. It is so quiet you can not even hear it go up and down.
- Patrick
It is a pleasure to hear that your service was great from start to finish! Seth is a valuable member of our team. We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
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Senior Technician: Seth Ottino
Bella Vista, AR
Way overpriced. They claim $89 an hour labor but cost of parts is 2-3 times higher then retail stores. No thank you
- Witold Wegrzyn
Bentonville, AR
Seth and Sam were nice and polite and had the knowledge to fix my door problem fast and efficiently. Well pleased only one problem didn’t have my coupon to put on my bill.
- Patrick
Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door also, apologizing for that inconvenience regarding the coupon. We look forward to working with you in the future if we can be of any further service! Thank you for your business! Sincerely, PDS of NWA
Pea Ridge, AR
I had a quick response to my issue but they switched original appointment for an earlier time which was great but when I got the reminder it was the original appointment time not the new one. The tech was very helpful and called me about the cause of problems and the solution. Then he states that the door and mechanisms are old and need to be replaced. I therefore asked another company for a second opinion and they did not agree it needed replacing.
- Michael Reese
Fayetteville, AR
I DISCOVERED AT 6 AM THAT THE SPRING ON MY GARAGE DOOR WAS BROKEN. I WENT TO THE PRECISION GARAGE DOOR WEBSITE AND MADE A VIRTUAL APPOINTMENT FOR NOON. THE TECH SHOWED UP AT 10:30 AM, FOUND I ONLY HAD ONE SPRING INSTEAD OF THE TWO REQUIRED FOR A 16-FOOT DOOR. THE DOOR WAS REPAIRED WITH THE ADDED SPRING IN 30 MINUTES. WITH THE SECOND SPRING, THE DOOR OPERATES BETTER THAN EVER. I HIGHLY RECOMMEND PRECISION GARAGE DOOR.
- Patrick
Thank you, Paul for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Fayetteville, AR
Great job!!! So glad I called Precision Door Seth was out the very next morning right on time. Took all information worked with me on all problem areas give me several options & was able to complete the job right then. Very pleased with the service door is perfect! Thank you Seth Ottino
- Patrick
Thank you, Ms. Reed for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Fayetteville, AR
Very prompt and responsive to service request. Very professional service. Seth was very nice. He walked me through the entire repair, made recommendations, and repaired the other door as well. He upgrading cheap contractor grade parts with improved components.
- Patrick
Brett, thank you for leaving us a review. We're glad that Wes was able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!
Rogers, AR
Had two garage door openers installed it took two hours. They realigned doors, would use them again. Thank you
- Patrick
It is a pleasure to hear that your service was great from start to finish! We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
Farmington, AR
Thank for the rapid response, Seth was very professional and very polite. And did a great job ...
- Patrick
Glad we could help Mr. Johnson. We appreciate your business and look forward to serving you in the future!
Centerton, AR
I really appreciate Seth doing a great job fixing our garage door today. He did a fantastic job & explained all of the details involved. He had the garage door sounding & working so much better. Thanks Precision & thanks to Seth! Charles Tedder
- Patrick
Thank you, Mr. Tedder, for the awesome review. We are glad to hear you were happy with the service and your technicians! We appreciate your business!
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Senior Technician: Seth Ottino
Rogers, AR
Seth was amazing!! Helpful with all my questions .
- Patrick
Glad Seth provided a great service, Nanette. Thank you for taking the time to leave us a positive review! We appreciate your business and look forward to serving you again.
Product:
Senior Technician: Seth Ottino
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
I never received an email or printout of the invoice paid for the services.
- Robyn Johnson