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Travis Hernandez
Tech ID#: 9
Reviews: 18
Average: 5.00 stars
Background: 9/27/2018

Travis Hernandez

Technician
Travis Hernandez has received 18 reviews, averaging:

Travis Hernandez's Bio:

Travis is a positive person who will inevitably have a smile on his face when he walks in the room. Customers and Teammates alike, always enjoy his company. As a valuable asset to the team, Travis comes to us with over 3 years of garage door experience working for the “other guys”, before finally making his home here at Precision. When Travis is not working hard to help our customers, Travis enjoys playing with his “fat, adorable” cat named Loki, who will excitedly greet him when he comes home. According to Travis - He'll “meow” your ear off while you pet him. Travis also loves riding his motorcycle and is a proud owner of a 2016 Indian scout, that gets cherished and babied just like Loki. He enjoys going on rides throughout beautiful NWA any chance he gets, especially with his best friends and fellow motorcycle enthusiasts. Travis is a truly “Customer Focused” person, that loves to meet new people. He genuinely enjoys helping others and getting them back to the things that matter most.
Review:

The service man was friendly and knowledgeable. It was nice that you sent some background info about him... What a good idea.
Gary Smith
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Two of the nicest, friendliest young men came to do our repair and they were early which was super.
Dee Pranke
Service Provided:
Garage Door Opener Repair
Review:

Excellent communication, product, and service
Debbie Linville
Service Provided:
Garage Door Opener Install
Review:

I was so pleased that on a Saturday, 4th of July weekend I could get service. Travis was pleasant, professional and knowledgeable. He did a 25 point inspection and replaced rollers and cables and suggested future issue we might want to address. He was a great spokesman for your company and I applaud you for having him represent your company. I will definitely recommend you to my friends.
Lynn Rausch
A Response from: Patrick Behrens

Thank you Lynn for the awesome review. We appreciate your business and are always just a phone call away! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I chose Precision because your advertising made you very visible and I felt you would be reliable. Your technician was very good and I'm happy with the new opener. Honestly I called to have my opener repaired because I had already bought new parts,your technician was less than enthusiastic about doing that. I can understand that
John Goodell
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Travis did a great job. Very professional, timely and was in and out in a flash.
Sam Johnson
A Response from: Patrick Behrens

We love to hear it Mr. Johnson and are glad to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Travis did a outstanding job. He was on time very efficient and communicated well.
Scott Smith
A Response from: Patrick Behrens

Thank you Scott for the stellar review! We are pleased to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service
Neil Smith
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I needed a quote on a door. The young man did a great job explaining your product. I went with a comparable door from another supplier based on price. When I told your sales associate that I had gone with another company, he said that he would be back to fix the door for broken parts. That was totally unnecessary. Your sales force needs to be coached on how to respond to rejection. Because of his remarks, I won't recommend Precision door.
Renae Dudley
Service Provided:
Install Garage Doors
Review:

Definitely a five star ,Travis the technician very courteous polite young man also very thorough from start to finish installing a new spring ,including cleanup .
Mel Hacker
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Travis was outstanding very professional, knowledgeable, quick, and easy to communicate with and like. Product and installation was outstanding.
Norman Wilkerson
A Response from: Patrick Behrens

We're so glad to hear it Mr Wilkerson. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Travis Hernandez was very professional
Joe Hartsfield
A Response from: Patrick Behrens

Thank you Joe for offering your feedback. We are glad to know Travis exceeded your expectations. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Technician Travis was great. Travis was friendly, informative, and thorough in explaining repairs needed, pricing, and how to best use the products once they were installed.
Art Maddock
A Response from: Patrick Behrens

We love to hear it Mr Maddock! We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Rollers
Review:

Excellent reviews. Same day service. Travis was outstanding. Very knowledgeable. Very customer oriented. Explained everything very well.
Tom Wirick
A Response from: Patrick Behrens

That's what we love to hear Mr Wirick. We're glad to know you were pleased with the service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Gentleman was prompt, knowledgeable, and I am satisfied. Loyd Swope
Loyd Swope
Service Provided:
Garage Door Opener Install
Review:

Travis did a great job and he's a very nice guy. The only reason I wouldn't use you again is due to the price, I feel the price was a little high for two springs. I would rate Travis a 5 but over-all due to the price a 2.
Barbara Gray
Service Provided:
Broken Garage Door Spring Repair
Review:

I am very pleased with Precision! Everything has been professional, quick and easy for me as a patron.
Starla Billington
A Response from: Patrick Behrens

Thank you Starla, we are pleased to hear that. As always, we appreciate your business and look forward to serving you again in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

The Technician/Installer was very professional, courteous, and knowledgeable of his responsibility as a Installer. He educated us on things we should do to keep our garage operating properly. Yes, I would encourage other home owners to use precision Door Service. They work with you financially to ease the cost. I rate from 1 to 5 one the lowest five the highest; I give this company a high 5 ???? star rating. Excellent work. Thank you.
Johnny Moore & Amy Moore
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs