Read what people are saying
about Precision Garage Door
Precision Garage Door of Northwest Arkansas
has received 531 reviews, averaging 4.94 Stars:
Date: 11/25/2018
Garage Door Repair Springdale, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
5 stars. Technicians were very friendly and helpful. I would recommend them and your company to anyone.
Thanks for your prompt service.
Helen Heathman
A Response from: Patrick Behrens
Thank you for sharing your positive experience with us, Ms. Heathman! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Garage Door Repair
Date: 11/19/2018
Garage Door Opener Install Rogers, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
We were very impressed with Jacob and his co-worker service by replacing our garage door opener. They explained what they were going to do and gave us different options. We were very impressed with their professionalism and how they cleaned up after they were done!
Doug Olson
A Response from: Patrick Behrens
Thank you, Mr. Olsen, for taking the time to leave us this great review. We are glad to know you were pleased with the service. We appreciate your business!
Sincerely,
PDS of NWA
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Date: 11/17/2018
Garage Door Repair Bentonville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great communication - called prior to coming, was able to come sooner than expected, problem diagnosed in less than 10 minutes, and even lubed the doors....incredible customer service. Will definitely use them again!
Ashley Reeves
A Response from: Patrick Behrens
Thank you, Ashley, for the kind words. We appreciate your business!
Sincerely,
PDS of NWA
Service Provided:
Garage Door Repair
Date: 11/14/2018
Garage Door Repair Rogers, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Our garage door was hit and bent by our car. We called Precision and they sent Dayton to repair it the same day. Dayton offered us 3 options and the cost of each ahead of time, 2 to repair and 1 to replace. He did an excellent job, replaced the 16 foot brace and had the garage door working in about an hour. I definitely recommend Precision Garage Door in Rogers and the technician, Dayton T.
Patty Campbell
A Response from: Patrick Behrens
Thank you, Patty, for the great review. At Precision, pride ourselves on our customer's satisfaction and are glad to hear we hit the mark with your experience. Thanks again for choosing Precision. We appreciate your business!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Garage Door Repair
Date: 11/13/2018
Garage Door Repair Fayetteville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great professional and friendly service by Dayton Thouvenell. Would highly recommend Dayton and Precision Door Service.
Shirley Thrash
A Response from: Patrick Behrens
Thank you, Shirley, for the kind words. We are so glad to hear you were pleased with the service! We appreciate your business and look forward to serving you again in the future!
Sincerely,
PDS of NWA
Service Provided:
Garage Door Repair
Date: 11/09/2018
Install Garage Doors Centerton, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Jacob and Kevin came to give us an estimate on cost of what we were needing. They were very helpful in explaining our options and were super easy to talk to! They were knowledgeable and friendly! NICE guys!
Pam Westbrook
A Response from: Patrick Behrens
Thank you very much for the wonderful review, Ms. Westbrook! We take pride in providing the best possible service to our customers, and we are happy to hear Jacob and Kevin did just that! We appreciate your business and hope you enjoy your new door!
Best regards,
The Precision Family
Service Provided:
Install Garage Doors
Date: 11/06/2018
Broken Garage Door Spring Repair Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The guys did a Great Job!
They arrived on time and completed the job in an orderly and professional manner.
Gary Boothman
A Response from: Patrick Behrens
Thank you, Mr. Boothman, for such kind words. We appreciate your business and look forward to serving you in the future!
Sincerely,
PDS of NWA
Service Provided:
Broken Garage Door Spring Repair
Date: 10/27/2018
Garage Door Repair Fort Smith, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
John was extremely friendly and efficient. I would highly recommend him to others
Nan Thompson
A Response from: Patrick Behrens
Thank you, Nan, for the great review. We will certainly pass along to John just how happy you were with your service. We appreciate your business and thanks again from all of us at PDS of NWA!
Best regards,
The Precision Family
Service Provided:
Garage Door Repair
Date: 10/25/2018
Garage Door Repair Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Thank you for prompt service, capable techs, and excellent service,
Harrison Pike
A Response from: Patrick Behrens
Thank you for the great review, Mr. Pike! We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Garage Door Repair
Product:
Cables
Date: 10/09/2018
Garage Door Repair Springdale, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
They were excellent to deal with. Very knowledgeable, polite, and prompt. Definitely would use again, and recommend highly.
Lonnie Cripps
A Response from: Patrick Behrens
Thank you for the kind words, Lonnie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Garage Door Repair
Date: 10/07/2018
Garage Door Repair Rogers, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Very pleased with technician and service
Sue Secker
A Response from: Patrick Behrens
Thank you for the great review, Ms. Secker! We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Garage Door Repair
Date: 10/06/2018
Garage Door Repair Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Jacob and (didn’t get the other gentlemen’s name) did an awesome job. Fast, friendly and thorough. No high pressure, just the facts. Highly recommend.
Jay Geeding
A Response from: Patrick Behrens
Thank you, Jay, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future!
Best regards,
The Precision Family
Service Provided:
Garage Door Repair
Product:
Springs
Date: 09/29/2018
Garage Door Repair Bentonville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I would highly recommend Precision Overhead Doors. Before the tech got there, I had a text message giving me some background on my technician and a picture. John did an awesome job fixing my garage door. He was friendly, courteous, and professional. Thanks John!
Shara Guest
A Response from: Patrick Behrens
Thank you for the great review, Shara! We are happy to hear John provided you with excellent service and solved your garage door issue. We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Garage Door Repair
Date: 09/24/2018
Broken Garage Door Spring Repair Arkoma, OK
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
the service men did a good job
J.R. Harper
A Response from: Patrick Behrens
Thank you for the great review, Mr. Harper! We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 09/15/2018
Garage Door Repair Centerton, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Home Advisor is the reason for contact
Technician (Jacob Bundy) was very professional and gave me all the info I needed to make an educated decision. Thank you for also coming out on a Saturday to help me!!!
Robert Roark
A Response from: Patrick Behrens
Thank you for the great review, Mr. Roark! We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Garage Door Repair
Product:
Garage Doors
Date: 09/10/2018
Garage Door Repair Rogers, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
John Gallerano is the best! Outstanding customer service, very personable, and super knowledgeable! Came to the house very quickly, with outside the box solutions to fix my problem. He saved the day! Thanks John and Precision. I will be calling you for all my garage door needs!
Kristin Hvizda
A Response from: Patrick Behrens
Thank you, Kristin, for the kind words. We appreciate your business and look forward to working with you in the future!
Sincerely,
PDS of NWA
Service Provided:
Garage Door Repair
Date: 09/04/2018
Broken Garage Door Spring Repair Van Buren, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Professional and efficient.
Chuck Harkins
A Response from: Patrick Behrens
Thank you for the great review, Mr. Harkins! We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Broken Garage Door Spring Repair
Date: 09/02/2018
Garage Door Repair Lowell, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Your Tech Jake did an awesome job. He was right on point and got my door adjusted great and it is working fine. I will definitely use you folks again and have already recommended you to some friends.
Ronald Gretz
A Response from: Patrick Behrens
Thank you for the great review, Mr. Gretz! We are happy to hear Jake provided you with excellent service and solved your garage door issue. We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Garage Door Repair
Date: 08/29/2018
Garage Door Repair Fayetteville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I was very impress with your Tech John! He was polite, considerate and professional. He was extremely knowledgeable about my door and made a minor adjustment for me. When I have anymote trouble I will call Precision for your business.
Jerri Lane
A Response from: Patrick Behrens
Thank you, Jerri, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future!
Best regards,
The Precision Family
Service Provided:
Garage Door Repair
Date: 08/27/2018
Garage Door Repair Springdale, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Jake did a phenomenal job
James Stallings
A Response from: Patrick Behrens
Thank you for the great review, Mr. Stallings! We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Garage Door Repair
Product:
Springs
Date: 08/23/2018
Broken Garage Door Spring Repair Lowell, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I called Precision based on finding them on the internet, and seeing that they are veteran owned. I have never experienced the customer service in all my years of home ownership as I did with our garage door repair. From booking the appointment by phone, to the text about our assigned employee, to the phone call from the employee, and then the complete experience from the 25 point inspection, diagnosis of the problem, options on repair/rebuild packages, and then the actual work done. Every step was above and beyond my expectations. We are thrilled with the results as well. We could not have asked for a better experience. We will always recommend this company.
Sarah M
A Response from: Patrick Behrens
Thank you, Sarah, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future!
Best regards,
The Precision Family
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 08/21/2018
Broken Garage Door Spring Repair Centerton, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
John was very courtious and professional. He provided great explanation and has the client "at heart."
James Morrison
A Response from: Patrick Behrens
Thank you for sharing your positive experience with us, Mr. Morrison! Our goal is 100% customer satisfaction, and it sounds like John achieved that goal with you. We appreciate your business!
Best regards,
The Precision Family
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 08/16/2018
Broken Garage Door Spring Repair Rogers, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
If I had known how much it was going to cost up front when I callwd, we would Never had them fixed. Way to expensive . So much for the discount coupon.
Glenn Dettmann
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 08/15/2018
Install Garage Doors Springdale, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Needed an estimate for updating our garage door and called Precision based on qualifications and reviews. The techinican that helped with the estimate was prompt, courteous, and knowledgeable. Would definitely recommend Precision Door Service and we will be purchasing our new door and opener with them.
Sarah Ledford
A Response from: Patrick Behrens
Thank you, Sarah, for giving the opportunity to be part of your project. We are confident you will love that new garage door and opener. We appreciate your business and your continued support!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Install Garage Doors
Date: 08/15/2018
Install Garage Doors Fort Smith, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Excellent service.
Curtis Sawyer
A Response from: Patrick Behrens
Thank you, Mr. Sawyer, for allowing us the opportunity to serve you. We appreciate your business and are glad we could help!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 08/14/2018
Broken Garage Door Spring Repair Fayetteville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great service! Jacob was very thorough and friendly. Highly recommend
Jerry Moon
A Response from: Patrick Behrens
Thank you, Mr. Moon, for the great review. We appreciate your business and look forward to serving you in the future!
Sincerely,
PDS of NWA
Service Provided:
Broken Garage Door Spring Repair
Date: 08/13/2018
Broken Garage Door Spring Repair Bentonville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Fast, friendly, and professional service. Jacob did and excellent job with the repair. He was extremely informative about yearly maintenance and an all around good guy as well.
Sterling Hartman
A Response from: Patrick Behrens
Thank you, Mr. Hartman, for the kind words. We will certainly let Jacob know just how happy you were with the service. We appreciate your business and look forward to serving you in the future!
Sincerely,
PDS of NWA
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 08/13/2018
Broken Garage Door Spring Repair Van Buren, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Very professional and very knowledgeable. Explained everything thing in detail. I would highly recommend this company. I will definitely use them again. Also My repairman ( Jacob Austin) was very respectful and polite. Thank you for a job well done.
Tina Hoffman
A Response from: Patrick Behrens
Thank you, Tina, for the stellar review. As for how polite Jacob was, well - that's just who we are. We deal with customers at their homes; you (our customer) deserve nothing less than the very best we have to offer. Thanks again for entrusting us with your garage door issues and know we appreciate your business!
Sincerely,
PDS of NWA
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 08/12/2018
Broken Garage Door Spring Repair Bella Vista, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I will definitely write a follow-up review after service is completed tomorrow, but just had to say how pleased I am with everything so far! John obviously cares about providing excellent customer service, he gave me different options for my repair work and NO pressure! I am confident I will be satisfied with the results!
Terry Richardson
A Response from: Patrick Behrens
Thank you, Mr. Richardson, for taking the time to leave us this review. We are proud and humbled to be your choice for garage door related issues, and equally excited to be part of your project! We appreciate your business and look forward to serving you!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Date: 08/04/2018
Install Garage Doors Lowell, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great all-round service!
From the initial call to the appointment with John... A true professional company throughout the entire process... Couldn’t be happier! ????
John Moore
A Response from: Patrick Behrens
Thank you for the kind words, Mr. Moore. Our business is based around 100% Customer satisfaction and we are excited to hear we hit the mark with your service. Thank you again for choosing Precision and give us a call if you need us!
Sincerely,
Your Door Team at PDS of NWA
Service Provided:
Install Garage Doors
Product:
Garage Doors