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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 942 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

Chose your service from the advertisements on your pickups. Sam Manes was excellent representative of your company and had my door fixed in no time. Will definitely refer more business.

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Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

Quick response, on time and very personable. Cabe Mercell did a really good job.

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Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

I had two 10x10 doors installed on my shop, I’m very happy with them. The installation was done in one day, and the guys were awesome, polite, competent and efficient. Recently I noticed a window in the door was leaking. I called Precision and two young men came out, I expected them to take care of the problem. Instead the one in charge said, just put silicone on it. Unacceptable, I’ll contact the local office Monday.

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Acoya Herron Service Provided:
Garage Door Repair

Residential Installer: Acoya Herron
Review:

Have had great service experiences, on time as promised and the technicians are very professional. You should be very proud of your organization. Sincerely

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Drew was timely, helpful, knowledgeable and overall a great representative for your company. I appreciate the service and help. Thank you, Ted Thomas

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Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Drew Bates
Review:

Sam was great-5 stars,

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Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

Many thanks for the excellent service today, just a day after I called with an emergency. The spring on my 2003 garage door had broken, and I could not even get the door open manually. When calling Precision, they answered immediately and an appointment was made for a service call the next day. The work of the technician exceeded my expectations. He checked the condition of the doors and explained my options for repair and parts replacement. After going over various scenarios and price breakdowns, we agreed to repair and replace several parts. On one of my doors, I now have a lifetime warranty. The other door was worked on and functions much more smoothly. I felt no pressure to buy unnecessary parts. Both doors sound better and are functioning more smoothly. After this competent work, my hope is the doors will be functioning without incident for years to come. I highly recommend Precision Door Service.

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Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

Great service Great price Justin Perterson was a great tech..highly recommended My door works great again... Five Stars

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Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

On 3/29/24 Precision Door technician Cade Mercell repaired our garage door that was not operating properly. Cade arrived at my home at the scheduled appointment time and got the door operating well. He was totally professional and answered any questions that my wife and I had. …In addition, the appointment was made on Thursday evening at 8:00 PM and Cade arrived the next morning at 11:00 AM. Obviously, this was such excellent service. Thank You, Wayne M.Mannella

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Cade Mercell Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Cade Mercell
Review:

Great service! Got to our appointment ahead of schedule, and our technician, Sam, was very polite, professional and did a great job! Highly recommended!

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Sam Manes Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Sam Manes
Review:

Very helpful and professional.

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Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

Precision helped me program new remotes earlier this year by phone at no charge. Very kind. So I wanted to give my business to them when my garage door died. Nice service man came on Sunday and showed me everything wrong with my door My new door is ordered. Can’t wait to have it installed. Lots of new features!!! Highly recommend!!!

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Technician: Justin Peterson
Review:

we appreciate the prompt response and solving our problem,

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Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
Review:

David and Matt did a great job of getting my door repaired. They were professional and courteous. My door was fixed in a timely manner. There was good communication throughout the process. I was very glad to see a company that had a “late” window of service that worked with my work schedule. I couldn’t believe how quiet the door is when in operation now!

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David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Cade Mercell arrived on time, actually a little earlier, and did an excellent job of servicing our garage doors and fixing the problems we were experiencing. We will definitely recommend Precision Garage Door Service

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Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

Sam was very professional, explaining as he was fixing the door. Everything was fixed in an hour which I thought was very quick. Sam didn’t leave until I was satisfied with the results. Will call them again if I need work done on the door.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Bobby! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future! Sincerely, PDS of NWA

Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
Review:

Cade was extremely helpful and knowledgable and we will definitely be using Precision Garage Door service again!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision!

Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

I had a service call scheduled for, what I thought was, a problem. Dakota recognized my description of the problem on the service order before coming out and called to explain what it was and that it was completely normal. I was worried about nothing! I appreciate that kind of “service” more than I can tell you!

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A Response from: Patrick Behrens

Glad we could help Ms. Barton. We appreciate your business and look forward to serving you in the future if you may ever need Precision Garage Door Service again. Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

The technician, Sam, was very polite and informative. He explained the process and let me view the damaged parts to show what caused the problem. He called to let me know he was on his way and arrived in a timely manner. I’m pleased with the service that was provided today. Thanks!

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A Response from: Patrick Behrens

Sam, thank you for leaving us a review. We're glad that Sam was able to provide all the accurate information needed! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

Fast service, Cade was very Straight forward explaining the repairs our garage door needed. Highly recommend this company.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Lopatofsky! We are proud Cade is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

Mr. Drew Bates was very professional, he explained to me all about my door and made very good work, thank you so much for the fast response

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A Response from: Patrick Behrens

Thank you, Eli for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Service tech arrived on time, dressed professionally, friendly, got the job done correctly and promptly.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Waugh! We are pleased to hear you have received an excellent experience with us and look forward to working with you in the future!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Called at 10:00 and had an appointment for 12:00. Called me when they were leaving to come to my property. Very courteous and professional. Inspected the problem and offered recommendations on the best solution and got to work. They finished promptly and re-reviewed the problem and the work they completed. I couldn’t have asked for better professional work and care. Drew was great!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Proffitt! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Cade did a great job. you are fortunate to have a professional like him working for you.

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A Response from: Patrick Behrens

Thank you so much for the kind words, Mr. Davis! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Cade Mercell Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Cade Mercell
Review:

David was extremely helpful and very knowledgeable. He and his helper had my door fixed in a very timely manner.

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A Response from: Patrick Behrens

Thank you for the kind words, Ms. Thomas! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Very good, prompt, professional service. Seth was attentive to our questions and needs and took care of our issue. Highly recommended.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Brambilla! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Rollers

Senior Technician: Seth Ottino
Review:

Have lived in NWA for 3 years and have trusted Precision with garage door install and repair for my needs. They are professional, punctual and seem reasonably priced. Today had an issue with my battery backup in my almost new (5/23) LiftMaster door opener. Justin Peterson was my technician and he was more than happy to replace the battery under warranty. I was satisfied to the point I asked for additional service to install new more quiet urethane door rollers.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Wilson! Our goal is 100% customer satisfaction, and it sounds like Justin achieved that goal with you. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Justin Peterson
Review:

Justin Peterson was my technician. He was very friendly and made sure I knew exactly what was happening the whole process. He made sure I knew the cost of repairs up front and no hidden surprises.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you, Jeannie for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Justin called before he was on his way here and said it would be around 20 minutes! He arrived and scheduled and asked me what I I was looking to get done, I told hi and he checked a couple things and told me the reason why and then checked my warranty as I have used Precision before, he fixed the problem in no time! Very professional, knowledgeable and most of all very personable and friendly! Thanks!!

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Currie! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Justin was able to fix the problem in minutes! Very impressed!

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A Response from: Patrick Behrens

Thank you so much for the kind words, Donita! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618