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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of NWA & River Valley
has received 373 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Cade Mercell arrived on time, actually a little earlier, and did an excellent job of servicing our garage doors and fixing the problems we were experiencing. We will definitely recommend Precision Garage Door Service

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Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

I had a service call scheduled for, what I thought was, a problem. Dakota recognized my description of the problem on the service order before coming out and called to explain what it was and that it was completely normal. I was worried about nothing! I appreciate that kind of “service” more than I can tell you!

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A Response from: Patrick Behrens

Glad we could help Ms. Barton. We appreciate your business and look forward to serving you in the future if you may ever need Precision Garage Door Service again. Best regards, The Precision Family

Dakota Phillips Service Provided:
Garage Door Opener Repair

Product:
Opener

Residential Installer: Dakota Phillips
Review:

Fast service, Cade was very Straight forward explaining the repairs our garage door needed. Highly recommend this company.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Lopatofsky! We are proud Cade is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

David was extremely helpful and very knowledgeable. He and his helper had my door fixed in a very timely manner.

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A Response from: Patrick Behrens

Thank you for the kind words, Ms. Thomas! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Justin Peterson was my technician. He was very friendly and made sure I knew exactly what was happening the whole process. He made sure I knew the cost of repairs up front and no hidden surprises.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you, Jeannie for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Justin called before he was on his way here and said it would be around 20 minutes! He arrived and scheduled and asked me what I I was looking to get done, I told hi and he checked a couple things and told me the reason why and then checked my warranty as I have used Precision before, he fixed the problem in no time! Very professional, knowledgeable and most of all very personable and friendly! Thanks!!

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Currie! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

great service excellent young service man personal, well trained, can not say good things

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A Response from: Patrick Behrens

Thank you, Mr. Gates for the great review! We are certainly happy you were pleased with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

Thank you Cade. He was very knowledgeable and courteous.

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A Response from: Patrick Behrens

Thank you, Twyla for the great review! We will certainly pass along to Cade; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Cade Mercell Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Cade Mercell
Review:

Excellent and timely service. I was referred to you by a family member and I am very satisfied with the work. Thank you so much.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Ms. Bowman! Thank you for choosing Precision!

Cade Mercell Service Provided:
Broken Garage Door Spring Repair

Technician: Cade Mercell
Review:

Quick response and replaced old opener in one hour. Fair price.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Kutz. We appreciate your business!

Cade Mercell Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Cade Mercell
Review:

Well trained, courteous, prompt - everything you want from a services company.

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Sam Manes Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Sam Manes
Review:

We love using Precision! We our garage door broke, and they came out the next day to replace it. Just last week with all the snow the seal froze to the ground and they came out and fixed it two days after my call. It's important to note that I told them it wasn't urgent just when they had time to come by. I love how they always send a profile of who is coming to your house. It gives you a real peace of mind! We will never use anyone else. Thank you, Precision.

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Service Provided:
Garage Door Repair

Review:

Drew Bates was our tech. He was very informative and polite. A good guy. Got us fixed up till warmer weather and spring gets here. We will get new garage doors then. Would like for Drew to be our representative from your company to us. Thank you Rita Duren

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Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
Review:

Tech was friendly and professional. I would recommend them.

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Acoya Herron Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Residential Installer: Acoya Herron
Review:

We used Precision in the past to fix a major issue with our large door motor and were impressed. This time, the repair was not nearly as difficult but needed to be completed quickly - in time for a listing photo shoot. Not only was it super easy to make an appointment (same afternoon in this case), but the technician was able to delay arrival a bit until we could get out to the property from work. Estimating the work to be done was fast, the parts were in stock back at the shop and the repairs were completed first thing the next morning as planned. Very satisfied (once again) and will continue to reach out to Precision for any garage-related issues in the future.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Bill! We pride ourselves on the quality of products and level of service we provide. We are pleased to know we will be serving you again for your further needs and look forward to helping! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Keep up the good work! The technicians (Dakota Phillips and cohort whose name I missed) diagnosed the problem in a short time and corrected the banging cable noise. Thx for their help! v/r Bill Baker

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A Response from: Patrick Behrens

Glad we could help Mr. Baker. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

The service technician was very professional and thorough. The work was performed quickly and cleanly. The customer service over the telephone was excellent.

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A Response from: Patrick Behrens

Thank you, Mr. Bannen, for the awesome review. We are glad to hear you were happy with the service and your technician. We enjoy getting to hear about our customers wonderful experiences. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Great job and fast.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Barnes. We appreciate your business!

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

Chris was prompt and very helpful and we got the service we requested. Thanks

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A Response from: Patrick Behrens

Glad we could help, Mr. Newberry. We appreciate your business and look forward to serving you in the future if you need us!

Chris Wickham Service Provided:
Garage Door Opener Repair

Senior Residential Installer: Chris Wickham
Review:

Need additional service. Garage overhead light is not operating. Worked before service.

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A Response from: Patrick Behrens

Thank you for your review. Customer feedback is extremely important to us. I attempted to reach out to you and have left a voicemail with my contact information. In discussing your visit with our technician, he indicated the light was working as expected after the sensor adjustment. If your light is not working as expected, please contact me on the number I left on your voicemail or call our office. I would be more than happy to have a technician go back to your house to assess and resolve the issue.

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

So pleased with David Stubbs. He is so courteous and kind.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! David is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision!

David Stubbs Service Provided:
Garage Door Opener Repair

Technician: David Stubbs
Review:

Always prompt, courteous and knowledgeable. We have been fortunate to have worked with Justin Peterson since 2020 and feel so lucky to have that continued relationship with him! Thanks for being there for us! Great job, Justin!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have Justin as a team member and even better to hear that he takes great care of our customers. We are so happy that you continuously are pleased, and we value your lifetime relationship with us. Thank you for choosing Precision! Sincerely, Precision Garage Door Family

Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
Review:

They did a great job on helping me get my garage door fixed quickly!

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A Response from: Patrick Behrens

Jamie, thank you for leaving us a review. We're glad that Seth was able to get your new door up and running well! Let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Fabulous company!!!!! The doors and controls they put in are state of the art!!! You can connect with your phone. Codes very simple to change and amazing how quiet they are!!! Best place to get a garage door in NWA!!!!

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Ms. Turner! We take pride in providing the best possible service to our customers. We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

This is the company that my contractor used to install our garage doors. I called them up today because a weird noise had developed and low and behold they came out same day and quickly identified and fix the problem. Great service!

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A Response from: Patrick Behrens

Thanks for the review Bill. We are pleased to know you were happy with the service!

Service Provided:
Garage Door Opener Repair

Review:

I’m so happy with my new door. He did a good job, except for one little thing, he left a big pile of wrapping stuff that I will have to carry off because it is not supposed to be put in either of my trash barrels.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Ms. Wilson! We take pride in providing the best possible service to our customers, and we are happy to hear David did just that! We appreciate your business and hope we can service again while finishing the job promptly for you without any inconveniences! We look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: David Stubbs
Review:

Extremely professional tech who explained everything in detail, discussed the service performed, and what steps to take in the future to preclude any issues.

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A Response from: Patrick Behrens

Glad we could help Mr. Scott. It is a great pleasure knowing that our team members are providing excellent details for you going forward! We appreciate your business and if you may ever need us again, we look forward to serving you in the future!

Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

David arrived early and was very friendly and knowledgable. He explained everything very well and offered his opinion as to what we should do and gave several options. He was very professional and there was no pressure to buy. We were very satisfied with the service he offered.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience with our company, William! We value our customers and team members, as well as the level of service we provide. We are pleased to know you noticed the difference! We will be sure to pass along the kind words to David! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Technician: David Stubbs
Review:

From the first point of contact to scheduling a garage door repair - top notch folks on every level. Techs on-site were on time, finished quickly, professional, knowledgeable and extremely courteous. Precision Door Service of Northwest Arkansas - hands down - 10 out of 10! Thank you.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! We take great pride in all of the members on our team. Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! Thank you for taking the time to leave us a review and for choosing Precision! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Review:

Heard about this company on a commercial and thought we’d try them out. They were fantastic. Fast and courteous service and super kind employees. We are very happy with the quality of the work they did for us and highly recommend them to anyone. Thank you for great service.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mrs. and Mr. Waddelow! We pride ourselves on the quality of products and level of service we provide and are pleased to know that is exactly what you received. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618