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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of NWA & River Valley
has received 441 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend Precision Door Service of NWA. Their techinicians are very knowledgeable and personal. They help find the best solution to meet my garage door needs by providing multiple solutions.

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A Response from: Patrick Behrens

Thank you, Zach, for the great review! We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Servicemen were knowledgeable, thorough, and efficient. I will be using this company again, thanks!

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a 5-star review!

Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was professional, he called ahead of his arrival, was on time and did an excellent job. The door operates great. We appreciate the prompt and great service.

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with David and Precision Door of NWA. We look forward to being your "go-to" garage door service provider!

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was great! He was on time, honest, and got my problem fixed quickly. It was also super easy to set up my appointment online.

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A Response from: Patrick Behrens

Thank you for the great review! We appreciate your business! Sincerely PDS of NWA

Luke Zieman Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke Zieman, our tech this afternoon, provided excellent knowledgeable service in a timely manner. He was friendly and efficient and someone you immediately feel you can trust. Thank you Precision and Luke for providing access to our cars!!! Gabi and Joe Dawson

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A Response from: Patrick Behrens

Thank you for your great review, Ms Dawson.! We are happy to hear that Luke was able to get you garage door up and working properly. We appreciate your business! The Precision Door Family

Luke Zieman Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Could not have had better service. Sam was absolutely fantastic. Would highly recommend you but especially Sam.

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A Response from: Patrick Behrens

Thank you, Adam and Amanda for the great review. We are proud to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was great. He was very professional and personable. He found the problem with my garage door and fixed it immediately. I would definitely call Precision Garage Door again.

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A Response from: Patrick Behrens

Thank you Steven for the great review. We are proud to know that you were happy with our service. We appreciate your business! Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent experience! The office personnel and technicians were very personable and kept me apprised of the process. The install was quick and efficient. Thank you!

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A Response from: Patrick Behrens

Thank you for the great review, Suanne! We appreciate you trusting Precision Door Service of NWA for you new garage door installation.

Levi Miller Service Provided:
Garage Door Repair

Product:
Garage Doors

Residential Installer: Levi Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so happy with the service I received from Luke this afternoon. He was very approachable, and explained everything he had done. He 100% did not try to sell me anything I didn't need and the charge for work done was very reasonable. The cables that attach the door to the spring had snapped on one side, leaving the door unable to open/close properly and hanging lopsided. Like replaced the cables, tensioned the spring properly and realigned the door as it should be. He also repositioned the motor arm correctly on the door as the previous owners had moved it, which was making it work harder. I will definitely use Precision again and recommend them to others.

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A Response from: Patrick Behrens

Thank you for your great review, Louise! We are happy to hear that Ethan was able to get your garage door up and running properly. We appreciate your business! The Precision Family

Luke Zieman Service Provided:
Garage Door Repair

Product:
Cables

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin Peterson was fantastic, he did a complete inspection of the garage door. He explained everything he found, pointed out things that could wait and things we needed to fix now. He changed the springs, a cable and bearings in about an hour. The paper work was well paperwork. I will recommend this company to anyone that needs their door fixed.

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Justin and PDS of NWA. We look forward to being your "go-to garage door service provider".

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sam was able to assess what was wrong with our garage door the next day. He was punctual, polite and gave me options. Would recommend to friends and family.

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A Response from: Patrick Behrens

Thank you for your great review, Ms. Bennett! We are happy to hear that Sam was able to get your garage door up and working properly. We appreciate your business. The Precision Family

Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What a great experience. The whole team exceeded my expectations. The installer, Levi, was very professional and highly detailed oriented. The new garage doors and opener I purchased work so much better than the previous ones. Make sure you visit Precision's showroom in Rogers to really appreciate what they offer versus other garage door companies. You get what you pay for and my experience was worth it.

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A Response from: Patrick Behrens

Thanks Robert! We were happy to hear about your experience with Levi and Precision Door of NWA. We look forward to being your "go to garage door service provider"!

Levi Miller Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Installer: Levi Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything seems to be fine and working well. Thanks and be sure and send me a receipt. Don

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A Response from: Patrick Behrens

Thank you, Don, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door team at PDS of NWA

Sam Manes Service Provided:
Garage Door Opener Install

Product:
Rollers

Technician: Sam Manes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Online booking is convenient. They were very responsive and quick! Same day appointments are awesome. Our technician was really helpful and professional.

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A Response from: Patrick Behrens

Thank you, Sarah for the 5 star review. It is always great to hear from our happy customers! We appreciate your business.

Ethan Guenther Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door is a great company to do business with. The technician was knowledgeable, very polite, and very friendly. I would recommend precision door for your garage door needs.

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A Response from: Patrick Behrens

Thank you for the great review, Karen. We appreciate you trusting Precision Door Service of NWA.

Drew Bates Service Provided:
Garage Door Opener Install

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thankful for the quality product installed and respectful crew who have serviced the steel door on my mothers garage. Including after tornado damage.

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A Response from: Patrick Behrens

Thank you, Rodney, for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Luke Zieman Service Provided:
Garage Door Opener Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I never received an email or printout of the invoice paid for the services.

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Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our experience with your salesperson, scheduling person and installation technicians was nothing but professional. At all levels your employees were knowledgeable about your products. The technicians did a great job installing our garage doors and openers. When the technicians finished they cleaned up and locked up the areas they worked in. We would recommend your company to our family and friends.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Couldn’t ask for better service. Affordable, friendly, courteous, step by step information, and fast to respond and fix.

-

Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision Door for the last 7 years. All of their services have been well done, and completed as expected. The technicians are alway polite and explain all details. I am 100% satisfied.

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Seth Ottino Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent experience! Very professional and resolved the noise issue as well as servicing both doors. Communicated what was done.

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Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door does a friendly and professional job for me and has come over the same day I call or the next day at the latest! Drew was a pleasure to work with and explained exactly what was wrong and what needed to be done to fix it and how long it would take. He also showed me an itemized break down of the costs involved before he got started. I would definitely recommend Precision Garage Door for any installation or repair!

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Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan did a great job. Professional, timely and personable. Thanks!

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Ethan Guenther Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am always impressed with your guys. You explain what’s needed and you shows us the problem. You find ways to gives us the best price you can and with no interest for 18 months. You just can’t beat the quality for the price. David Stubbs is my representative. He listens and does his best to meet my needs. Great guy and Great Company.

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David Stubbs Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, courteous service. Competitive prices.

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David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very helpful getting my MyQ reprogrammed.

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Drew Bates Service Provided:
Garage Door Opener Install

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was very helpful and explained everything before and after servicing our garage door. Great service!

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great technician but poor company policy. Sam, the technician was excellent, he was helpful and communicated well. I do feel that the policy of requiring a $50 service charge before getting a quote is not a good business practice. If a customer wants to get a second opinion this policy makes that very hard as they then have to lose the service fee. In my case, I did want a second opinion and Sam did waive the service fee after I asked which was good customer service. Also, I noticed that there was company "policy" that forced me into more expensive repairs.

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A Response from: Patrick Behrens

I would like to thank you for the great review of our technician Sam. We have a compressive training program including hiring an outside training company to make sure that our technicians represent us in the very best manor. We also send each technician to every job with a fully stocked truck so that they can solve 98% of the garage door problems our customers encounter and we generally do that in just one trip. We do charge a modest service fee that we disclose before setting each appointment. We also give the technicians the authority to wave this modest  fee if there were any sort of  customer confusion about the the customer having agreed to this fee before booking their appointment with us. This is exactly what Sam did in your case. We do wish you the best of luck in getting your garage door repaired.

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Technician: Sam Manes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We called to have the coil spring replaced. An inspection revealed the need to rebuild the garage door. Our tech was able to show me the cracks in the hinges and the worn rollers and parts. I could see the wear and tear of thirty years and we agreed to update everything. We were given accurate information and fair pricing. The work was done quickly and everything runs so much better.

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David Stubbs Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A friend of mine had you put a door on her garage and she was very satisfied so I decided I would give you a call and have precision put a new door on my garage. I was very satisfied the first time around after the hurricane had you do it again and then they came out was very pleasant and I was very satisfied with him.

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Service Provided:
Install Garage Doors

Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618