4.9 1 2 3 4 5 1,750 Reviews

From NWA & River Valley Homeowners

Garage Door Repair in All Of Northwest Arkansas - Page 21

Precision Garage Door

Same-day garage door repair in All Of Northwest Arkansas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in NWA & River Valley FREE Service Call With Garage Door Repair over $100

Serving NWA & River Valley

Proudly serving the All Of Northwest Arkansas community with same day service.

Service truck

Local Garage Door Repair in All Of Northwest Arkansas

Precision Garage Door of All Of Northwest Arkansas provides same-day garage door repair in Rogers, Springdale, Fayetteville & Fort Smith Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

All Of Northwest Arkansas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rogers, Springdale, Fayetteville & Fort Smith Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of NWA & River Valley

Serving NWA & River Valley

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of NWA is described by customers as a fast, professional, and highly knowledgeable garage door company that delivers prompt help across Northwest Arkansas and nearby communities. Reviewers consistently praise the technicians’ courtesy, clear explanations, thorough inspections, and ability to get doors, openers, springs, and related components working smoothly again. Many also highlight strong communication, easy scheduling, and a service experience that feels organized, trustworthy, and convenient.

What Customers in Your Area Mention Most

Professionalism (454) Customers repeatedly describe the team as professional, courteous, respectful, and well mannered from the office to the technicians. Expertise (416) Reviewers frequently praise the technicians’ knowledge, diagnostics, and ability to explain problems and solutions clearly. Speed (401) Customers often note fast service, same-day or next-day appointments, and quick completion of repairs and installations. Communication (296) Many reviews mention clear updates, arrival notices, texts, calls, detailed explanations, and good follow-through throughout the service process. Service (278) Reviewers consistently highlight friendly, helpful, polite service and a strong overall customer experience. Reliability (224) Customers describe Precision as dependable, consistent, and a company they return to again and again for garage door needs. Workmanship (218) Reviews commonly praise the quality of the repair or installation work, including thorough fixes, careful adjustments, and doors operating better afterward. Friendliness (205) Technicians and office staff are often described as friendly, pleasant, kind, and easy to work with. Value (109) Some customers specifically mention fair pricing, reasonable rates, and good value for the quality of service received.

Recent Reviews from NWA & River Valley

Morrace Eaton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hindsville, AR 01/09/2025

Precision was very prompt to come out fix the problem with garage door. The technician, Drew Bates, was very professional and very courteous and told me step by step what he could do to fix my door. i would recommend Precision to anyone.

Response from Patrick Behrens Business Owner

Thank you for your great review, Mr. Eaton! We are happy to that Drew was able to get your garage door up and working properly. We appreciate your business! The Precision Door Family

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Terry Boyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

After trying both remote openers,and realizing neither of them were not working I called Precision door and explained my situation they set up a time for their technician to come check out the problem.The tech called and asked if he could come by earlier then the time set up.He was very attentive to the problem and had it resolved in short order.I am very pleased with the results of this and the technician was pleasant and professional and I will not hesitate to call Precision door for any problem with the garage door. Thank you.

Response from Patrick Behrens Business Owner

Thank you, Terry, for taking the time to leave your review. We appreciate your support. Sincerely, Your Door Team at PDS of NWA

Luke Zieman

Technician: Luke Zieman

Service: Garage Door Opener Repair

Mark Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Luke was great! He was on time, honest, and got my problem fixed quickly. It was also super easy to set up my appointment online.

Response from Patrick Behrens Business Owner

Thank you for the great review! We appreciate your business! Sincerely PDS of NWA

Luke Zieman

Technician: Luke Zieman

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Diana Alcorn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Patrick, I'm not certain if this brief review will reach you but will send in case. The phone experience while setting up a consult was subdued at best. The young lady didn't provide the upfront price for an estimate. As with most, my budget is limited so that's important info upfront. The tech or sales person who came was aggressive in his approach which felt overwhelming. He offered no real alternative to full replacement (5,000.00 minimum) with a band aid fix for several hundred dollars. A local company also came for estimate at no charge. He had the door in working order in an hour and reprogrammed my remote. I've since set up a motor replacement (500.00) including camera and touch pad. I was given the option of purchasing entire replacement in manageable parts over time while keeping a safe and working garage. It's a shame that your rep didn't provide the same options for my budget. I will never pay an upfront fee for estimates again

Response from Patrick Behrens Business Owner

Thank you for your review., We need feedback from our customers to improve our business.  I realize that you were displeased with our pricing. We do not ever make the claim that our prices are  the lowest in the industry. I apologize for you feeling overwhelmed by our technician, and there is no charge for the estimate; he charged a service fee for the appointment. I realize that our competitors may be lesser in price. If you look further than just price, you may find that all things are not equal. Most of our repairs come with a 5-year to lifetime warranty. Most of the competitors offer a 1-3 year warranty because of the different parts they use. Please do not hesitate to contact me to discuss this matter further. Sincerely, PDS of NWA 

Service: Install Garage Doors

Kyle Traeger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Springdale, AR 01/06/2025

My experiences with Precision have been excellent! I had two new doors installed a couple of years ago and developed a problem with one door making odd noises and not operating properly. David Stubbs, their technician, came out promptly as scheduled and diagnosed the problem immediately. It was a simple fix and that took less than 5 minutes to repair. He chalked this visit up to a "curtesy call" with no charge to me. I was impressed with his professionalism and great attitude! From Precision's original door installation to this recent service call, the Precision team has been great to work with. They do what they say, when they say it will be done, and they do it right! I recommend them for your garage door needs! Kyle Traeger - Springdale, AR

Response from Patrick Behrens Business Owner

Thank you for the feedback! We were happy to hear about your experience with David and Precision Door of NWA. We appreciate your business! Sincerely, PDS of NWA

David Stubbs

Senior Technician: David Stubbs

Service: Garage Door Repair

Lynn D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prompt scheduling for garage door repair with a personable and professional technician, Justin P!

Response from Patrick Behrens Business Owner

Thank you, Lynn, for taking the time to leave your 5-star review! We appreciate your business! Sincerely, PDS of NWA

Service: Garage Door Repair

Product: Springs

Gabrielle Dawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Centerton, AR 01/03/2025

Luke Zieman, our tech this afternoon, provided excellent knowledgeable service in a timely manner. He was friendly and efficient and someone you immediately feel you can trust. Thank you Precision and Luke for providing access to our cars!!! Gabi and Joe Dawson

Response from Patrick Behrens Business Owner

Thank you for your great review, Ms Dawson.! We are happy to hear that Luke was able to get you garage door up and working properly. We appreciate your business! The Precision Door Family

Luke Zieman

Technician: Luke Zieman

Service: Broken Garage Door Spring Repair

Product: Springs

Adam & Amanda Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 01/01/2025

Could not have had better service. Sam was absolutely fantastic. Would highly recommend you but especially Sam.

Response from Patrick Behrens Business Owner

Thank you, Adam and Amanda for the great review. We are proud to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Service: Garage Door Repair

Product: Springs

Amanda Peeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Sam Manes was very professional and personable. He installed our new springs in 30min. We will absolutely call again with any garage door needs.

Response from Patrick Behrens Business Owner

Thank you, Amanda for taking the time to leave your review. We appreciate your business. Sincerely, Your Door Team at PDS of NWA

Service: Broken Garage Door Spring Repair

Product: Springs

Steven Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Centerton, AR 12/26/2024

David was great. He was very professional and personable. He found the problem with my garage door and fixed it immediately. I would definitely call Precision Garage Door again.

Response from Patrick Behrens Business Owner

Thank you Steven for the great review. We are proud to know that you were happy with our service. We appreciate your business! Sincerely, PDS of NWA

David Stubbs

Senior Technician: David Stubbs

Service: Garage Door Repair

Suanne Coons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 12/26/2024

Excellent experience! The office personnel and technicians were very personable and kept me apprised of the process. The install was quick and efficient. Thank you!

Response from Patrick Behrens Business Owner

Thank you for the great review, Suanne! We appreciate you trusting Precision Door Service of NWA for you new garage door installation.

Service: Garage Door Repair

Product: Garage Doors

Tim Warren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Magazine, AR 12/19/2024

Matt done a good job. I was happy with his work. I was not happy with the price of the material. $250 per spring and $60 for a Bearing is outrageous. If I had known the pricing before, Matt had drove all the way down here I would have declined your services.

Response from Patrick Behrens Business Owner

We are glad that Matt did a good job! I realize that you were displeased with our pricing. Our technicians do not set our pricing, the company's management and I do. We need to ensure that we can maintain a profit which enables us to stand behind our products in the years to come. In most if the repairs that we preform, we warranty our products and services for a period of at least 5 years.

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Product: Springs

Carlo Brambilla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 12/19/2024

Ethan was very helpful, professional and thorough. He provided the service we expected. Thank you.

Response from Patrick Behrens Business Owner

Thank you for taking the time to leave your 5-star review. We appreciate you support! Sincerely, Your door team at PDS of NWA

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Repair

Louise Bradt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Centerton, AR 12/17/2024

I am so happy with the service I received from Luke this afternoon. He was very approachable, and explained everything he had done. He 100% did not try to sell me anything I didn't need and the charge for work done was very reasonable. The cables that attach the door to the spring had snapped on one side, leaving the door unable to open/close properly and hanging lopsided. Like replaced the cables, tensioned the spring properly and realigned the door as it should be. He also repositioned the motor arm correctly on the door as the previous owners had moved it, which was making it work harder. I will definitely use Precision again and recommend them to others.

Response from Patrick Behrens Business Owner

Thank you for your great review, Louise! We are happy to hear that Ethan was able to get your garage door up and running properly. We appreciate your business! The Precision Family

Luke Zieman

Technician: Luke Zieman

Service: Garage Door Repair

Product: Cables

JB Portillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ethan came today and installed a new system for our garage door motor, new technology, and battery back up. Great service and very professional. I highly recommend Ethan and Precision. Quick response time as always.

Response from Patrick Behrens Business Owner

Thanks JB for the great review! We appreciate your business! Sincerely, PDS of NWA

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Opener Install

Product: Remotes / Keypad

Robert Keene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Give Dakota Rivers a cluster of 5 gold stars! He was so instructive and kind to a couple of old people. A very kind and knowledgeable young man. We love the trim that Mike/Gm provided. Looks really nice. Thank u if Allstates adjuster does reopen claim and u, Mike hear from him. We have no complaints of workmanship.

Response from Patrick Behrens Business Owner

Thank you, Robert for taking the time to give us a 5-star review. We are proud to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Dakotah Rivers

Residential Installer: Dakotah Rivers

Service: Install Garage Doors

Product: Garage Doors

Sue Dunlap

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Poteau, AR 12/12/2024

Your employee was all anyone could ask for. He did everything that needed to be done, I now have a new garage door opener and it’s so quiet I have to look to make sure it’s working. Thank you for an job well done.

Response from Patrick Behrens Business Owner

Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being you "go-to garage door service provider. Sincerely, PDS of NWA

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Install

Carl Westring

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

David was very courteous and professional. Did the inspection and explained all potential issues with us. Only charged us a service call. Excellent website and communication from the company.

Response from Patrick Behrens Business Owner

Thank you Carl, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door Team at PDS of NWA

David Stubbs

Senior Technician: David Stubbs

Service: Garage Door Repair

Aaron Clauson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mulberry, AR 12/06/2024

Scammers!! The technician did not inform us that you only work on LiftMaster doors, we were under the impression he was going to fix it. He tried to replace the whole motor for $1400 when it only needed a small part replaced. You should be ashamed of yourself for charging outrageous prices when people are trying to make it right now. We had to pay $140 to make him leave. Robbers for real!!!

Response from Patrick Behrens Business Owner

We appreciate your feedback, Mr. Clauson. We apologize for any of the confusion regarding your operator problem. It is definitely not our intention to come across as scammers/robbers. I will make sure that I reach out to our technician regarding your issue. Sincerely, PDS of NWA

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Jessica Watkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Springdale, AR 12/04/2024

Our technician Sam was kind and courteous. He explained everything to me in a way I could understand, was thorough in telling me the options for repairs and the pros and cons of each. I felt like he was knowledgeable, and my garage door is now whisper quiet with a lifetime warranty! I also appreciated that a same day appointment was available and he had all the parts at his disposal. I highly recommend Precision Repair and their technicians!

Response from Patrick Behrens Business Owner

Thank you Jessica for you great review, Jessica. We appreciate you trusting Precision Door Service for you door rebuild. Sincerely PDS of NWA

Service: Garage Door Repair

Laura

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Luke was extremely prompt in the repair of my garage door. Called around noon with an issue and it was fixed by 2:30 PM. Thank You Precision! -Laura

Response from Patrick Behrens Business Owner

Thank you Laura, for the great review. We are proud to know you were happy with your service! We appreciate you business! Sincerely, PDS of NWA.

Luke Zieman

Technician: Luke Zieman

Service: Garage Door Repair

Product: Cables

Tom Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Centerton, AR 11/28/2024

Justin Peterson was fantastic, he did a complete inspection of the garage door. He explained everything he found, pointed out things that could wait and things we needed to fix now. He changed the springs, a cable and bearings in about an hour. The paper work was well paperwork. I will recommend this company to anyone that needs their door fixed.

Response from Patrick Behrens Business Owner

Thank you for the feedback! We were happy to hear about your experience with Justin and PDS of NWA. We look forward to being your "go-to garage door service provider".

Service: Broken Garage Door Spring Repair

Product: Springs

Phil Keenan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Springdale, AR 11/27/2024

The response was quick and professional to repair a sensor that was knocked out of alignment. We had your company install this door opener a year ago based upon our experience with Precision in another state and we have not been disappointed. We will never use anyone else.

Response from Patrick Behrens Business Owner

Thank you for taking the time to leave a 5-star review!

Service: Garage Door Opener Repair

Amanda Speck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ethan was great! He thoroughly explained everything and was very helpful. It started as a broken spring, but we decided on a remodel and new motor. He was so nice and will definitely recommend him and Precision!

Response from Patrick Behrens Business Owner

Thank you for the great review, Amanda! We appreciate you trusting Ethan for your service needs. Sincerely, PDS of NWA

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Repair

Product: Garage Door Opener

Brandy Lewellen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick to schedule service, and had us fixed up the next day even though it was a Sunday! Fast, friendly and professional.

Response from Patrick Behrens Business Owner

Thank you, Brandy we appreciate your 5-star review. Looking forward to doing business with you in the future.

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Gary Sams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 11/21/2024

Luke Zieman was the technician that sold me and installed my door openers. Luke did an excellent job. My name is not spelled correctly. Somehow you guys put my name down as Gary Sams. That is not correct. My name is Jerry Sams. Please change your records to reflect my name as Jerry Sams. This could become important due to the door openers having a lifetime warranty.

Response from Patrick Behrens Business Owner

Thank you, Jerry for the great review. We are proud to hear that you were happy with your service. We appreciate your business! Your name was also fixed in our system. Sincerely, PDS of NWA

Luke Zieman

Technician: Luke Zieman

Service: Garage Door Opener Install

Product: Garage Door Opener

Carl Humphreys

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am very confident that Sam's work was done correctly and quickly. He explained what needed to be done and explained why it needed to be done. He gave me total cost then explained each item. He made recommendations and was not demanding towards me. It was up to me as to how much or how little I wanted to do. I never felt pressured to comply with his recommendations and it was all my decision on what to do. I would highly recommend Percison if you need any workdone.

Response from Patrick Behrens Business Owner

Thank you, Carl for taking the time to leave your review. We Appreciate your support! Sincerely Your Door Team at PDS of NWA

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Dana Wikholm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick response, excellent wrvice

Response from Patrick Behrens Business Owner

Thank you for taking the time to leave us a 5-star review!

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Repair

Bennett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Sam was able to assess what was wrong with our garage door the next day. He was punctual, polite and gave me options. Would recommend to friends and family.

Response from Patrick Behrens Business Owner

Thank you for your great review, Ms. Bennett! We are happy to hear that Sam was able to get your garage door up and working properly. We appreciate your business. The Precision Family

Service: Garage Door Repair

Julie Morton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 11/19/2024

Absolutely HORRIBLE company. They are not interested in repairing your garage door, they are only there to sell you a new one. Their tech came up with a flimsy reason for me to buy one, then refused to do anything at all to repair my door. Instead, he left me with a non-functional door, which I could not raise of lower. He said that Precision would incur "too much legal liability" if they fixed my door. I suggested he tell his bosses that leaving a senior citizen trapped in their garage, unable to get out in case of an emergency would cause far more medical, legal liability than simply fixing the door. Instead, I called an independent repair service who showed up immediately and replaced my broken spring, which was all that was wrong. It cost me thousands less than a new door, and everything is working fine. I did not fall for Precision's phony new garage door line and will NEVER recommend them to anyone. Use them at your own risk.

Response from Patrick Behrens Business Owner

Dear Julie, We understand your frustration and disappointment with your recent experience. We sincerely apologize if our technician’s approach didn’t meet your expectations. We value your safety and strive to provide honest assessments. However, we also recognize that it's important to balance safety concerns with cost-effective solutions. It seems there may have been a miscommunication or misunderstanding during your service call. To better understand your specific situation and address your concerns, we invite you to reach out to our customer service team directly at 479-202-5251 or mrewerts@precisiondoornwa.com. We’re committed to resolving this issue and ensuring your satisfaction. Thank you for your time and understanding.

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Ready to Experience 5-Star Service?

Join your NWA & River Valley neighbors and let our experts take care of your garage door.

Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618