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about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 1285 reviews, averaging 4.88 Stars:
Prairie Grove, AR
We love hearing that our technicians are providing a great service and leaving a positive impression! Thank you for leaving us a review and we will be sure to pass along the kind words to Dustin.
Product:
Gravette, AR
Couldn’t do ZERO stars so I’ll settle one 1. We were assigned to this company through our Home Depot order for a garage door install. They called to set up an appt right away. I was so pleased to get an install so quickly, the tech called before arrival and my husband (who had taken off work to be available to the company) waited outside for the tech to arrive. He saw the driver in his truck but, to his knowledge, the tech never got out of his truck and eventually drove away. Later I received an email for the “site survey” with the measurements of our garage (which I already added to the initial order). I assumed someone would call with an update for when the install would take place but two weeks went by. I called today and, after talking to 2 people, I was told that someone would call me back. Finally a callback later and was told “it will be much more expensive because lead was detected”. She didn’t say how much more and was very unprofessional with how she told us the news. She honestly sounded like they didn’t want our business and we were a bother to follow up on this order that was already paid for. We will be looking elsewhere and posting this review elsewhere as well.
- Dwight Llacuna
Rogers, AR
Pleased with the service and professionalism of Jacob. Also glad to be able to support a veteran owned business. I served as well and I appreciate your service.
- Patrick
Thank you for taking the time to leave us that kind review, Mr. Lawley. We are extremely grateful for the support and your service. If you need anything else, don't hesitate to call. Thank you for choosing Precision!
Product:
Farmington, AR
Rapid and professional response. Thank you Precision for making prompt call. Justin P was very through and complete. Justin communicated of arrival and was on the mark. He explained options and provided information needed. Opted for 3/4 hph drive. Nice job. Cleaned up have resolved issue. Thanks team.
- Patrick
Justin is a very valuable member of our team, and we are glad he provided a great service for you. Thank you so much for leaving us a review! We appreciate your business!
Fayetteville, AR
Steve did an excellent job of diagnosing and fixing the problem. He was very competent and professional. I will gladly and confidently recommend Precision door to friends and family. Thanks for your prompt and skilled service.
- Patrick
We are pleased to hear you had a great experience with our fantastic team! Thank you for taking the time to leave us a review. We appreciate your business and look forward to working with you again!
Product:
Paris, AR
The technician, Trenton, was very nice, courteous, and professional and helped me understand what needed to be done.
- Patrick
We are happy to hear our technicians continue to provide great service and leave a good impression on our customers. Thank you for taking the time to leave us a review, Ms. Riddles! We appreciate your business and look forward to serving you again in the future!
Product:
Fayetteville, AR
Did a great job. Very professional
- Patrick
Mr. Kimbro, thank you for the great review. We appreciate your business!
Product:
Bella Vista, AR
We had both garage doors replaced. Wes and Andrew did a great job, were done in a timely manner, and walked us through everything upon completion. We are very satisfied!
- Patrick
We are happy to hear that you were happy with Wes and Andrew, and their work! We are proud that they are a part of our team. Thank you for the stellar review, and we look forward to serving you in the future! Best regards, The Precision Family
Product:
Prairie Grove, AR
Had them insulate our garage doors. The technician was outstanding. The finished project looked way better than I had imagined. Would definitely recommend them for any garage door work.
- Patrick
Thank you for the stellar review and recommendation, Chester! We are happy to hear you had a great experience with us! If you need us again, just give us a call! Thank you for choosing Precision!
Bella Vista, AR
Our garage was up rated. A video was taken to verify how the work done. A job well done in a timely manor.
- Jim Rosso
Fayetteville, AR
Justin could not have been more informative and did the work very efficiently and promptly. I had not heard of your service company but once I contacted you I could not have been more pleased, I will spread the word for sure!
- Patrick
We are thrilled you had a great experience with us, Ms. Woods. Thank you for taking the time to leave us a review and recommendation. We appreciate your business and look forward to serving you in the future!
Springdale, AR
Employee was on time completed job quickly very efficient. Answered all questions very helpful. First time for using this company will definitely recommend it to friends.
- Patrick
We are so glad you had a great experience with us! Thank you for the wonderful review and recommending Precision! We look forward to serving you again, Mr. Snow.
Product:
Rogers, AR
Precision Door has always come through for me. I called on a Friday evening after 5:00 PM asking for service. A technician (Justin) showed up at noon on Saturday. He quickly found the source of the problem, fixed it and explained to me what happened. He charged me for only a service call (no labor) of $49.95. In a nutshell, I called Precision Door because of their responsiveness, professionalism and affordability.
- Patrick
Glad we could help, Mr. Kissinger. Thank you for taking the time to leave us a great review. We are pleased to hear you continue to have a great experience with us. We appreciate your business and look forward to serving you in the future!
Bentonville, AR
Jacob was very professional and did a great job repairing my overhead garage door and opener. It's so much quieter now and I feel much better knowing that I won't have to worry about it being a safety hazard since the home builder appeared to have cut some corners and used lower quality parts. Thanks again Jacob and Precision!
- Patrick
Thank you, Mr. Cobb, for taking the time to leave us a review. Your safety and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!
Product:
Bentonville, AR
Very professional. Very polite. Arrived on time with everything they needed to complete the job. They gave me a time estimate and they finished the when they said they would. I keep coming back to your company because when I need something you quickly respond to my call. After you assess the situation you tell me what is the problem and you give me reasonable solutions and your prices are reasonable. I never feel you are selling me more than I need. That is a high value able trait. Thank you for being a trusted company. You will have all of my business. Your employees are efficient, competent, and friendly.
- Patrick
Thank you very much for the kind words, Ms. Ehrenfelt! We are pleased to hear you have made Precision your go-to garage door company and we look forward to working with you in the future.
Rogers, AR
excellent job in all respect...and good tech repairman
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision!
Product:
Alma, AR
I was very happy about the courteous and knowledgeable service I received from Justin. He explained everything to me and answered all my questions. I saw your advertising on T.V.and had been having problems with my garage door. I chose to purchase a new door. Thanks for all the information from Justin.
- Patrick
Thank you so much for the kind words, Ms. Martin! We are pleased to hear you have a positive and pleasant experience with us. Thank you for giving us the opportunity to serve you! We look forward to working with you again in the future.
Bentonville, AR
Great like always, very quick to get to you and friendly and quality work.
- Patrick
Thank you very much for the kind words, Mr. Nelson! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Product:
Rogers, AR
Great work. Quality service. Explained the repair. Will recommend to others
- Patrick
Thank you for great review and recommendation, Mr. Watkins! We are thrilled you had a great experience with us! Thank you for choosing Precision!
Product:
Springdale, AR
Great service and very pleasant!
- Patrick
We are glad to hear you had a great experience with us, Mr. McIntyre. Thank you for choosing Precision and we look forward to serving you again in the future!
Poteau, AR
The pushy tech and his multiple scare tactics about the state of my door was a bit much. He was informed multiple that all he needed to do was fix the door and no I was not replacing the whole system as even the 12 year old opener was to small. He quoted himself several times as the garage door man. His work is completely satisfactory but he 100% cost you a door and operator when I do replace it.
- Martin Taylor
Product:
Springdale, AR
We needed a new company due to poor service and material from the original installers. Steve Colley arrived, assessed the garage door function and recommended new parts to replace those worn and frayed. Steve adjusted the door to the frame and the motor to the door for a straighter pull. Steve was professional and personable during the whole process. We are no longer concerned with the possible collapse of our garage door. Peace of mind is spelled "Precision".
- Patrick
Thank you so much for that great review, Mr. Glass! We are thrilled to hear you had a great experience! Thank you for giving us the opportunity to serve you. We look forward to working with you again. Thank you for choosing Precision!
Product:
Cedarville, AR
Return customer.
- Patrick
Thank you for your continued business, Ms. Symonds! We look forward to serving you again in the future. Thank you for choosing Precision!
Alma, AR
Great service! The technician (Trent) was on time, very professional and friendly. He immediately surveyed my door, told me what was wrong, suggested parts, and gave me a quote. He then did all the work quickly, precise, and safely. I have no doubt my garage door will be worry free for years to come and if not I will call Precision.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!
Siloam Springs, AR
Seth came out to repair my garage door. It was not repairable so he ordered a door to be installed when the door is available. I am looking forward to my new door.
- Patrick
Thank you for taking the time to leave a review, Ms. Heitman. We hope you love your new door! If you need anything else in the future, don't hesitate to call! Thank you for choosing Precision!
Fayetteville, AR
Trenton was very knowledgeable about my old Lift Master garage opener from 1998, which needed to be replaced He did a very good job of replacing it with a new more powerful one. He was also very patient with connecting the Wi-Fi to the new opener. So I was very pleased with his work. Mary Anne Reilly
- Patrick
Ms. Reilly, thank you for leaving us a review. We are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business.
Product:
Bentonville, AR
So far, totally great! Dustin was super nice and explained everything about why I was having garage door problems. He made sure I understood the warranties and time-frame for ordering the door and parts. If the installers are as good as he was, I will be totally satisfied. I already have told a neighbor about it, and I was also told by a neighbor about her having called you.
- Patrick
Thank you for sharing your positive experience with us, Ms. Roberts! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We appreciate your business! Best regards, The Precision Family
Product:
Bella Vista, AR
I highly recommend Precision; they installed a new door for us two years ago and after my daughter damaged the lower panel, I called to have them replace it. The panel showed up on time but let's just say the replacement did not go as planned, they eagerly made everything right, above and beyond what was required. When everything goes smooth it's easy to have satisfied customers, but it's when things go wrong you see what a company is really about.
- Patrick
Thank you for the kind words, Jim! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Springdale, AR
Steve was on time and was professional throughout the whole process, knowledgeable at what he was doing and completed the job in a timely manner.
- Patrick
Thank you, Mr. Sorluangsana, for the great review! We will certainly pass along to Steve, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future.
Product:
Fayetteville, AR
My experience with Precision Door was very good. My appointment was made quickly. The technician was professional, pleasant,& made the repairs needed. All was done on time & promptly. June Hays
- Patrick
We are happy to hear you had a good experience with us, Ms. Hays. Thank you for taking the time to leave us a review. If you need any help in the future, don't hesitate to call! Thank you for choosing Precision!
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
My garage door opener broke on a Sunday morning. Dustin Mclean came out that early afternoon and replaced my garage door opener assembly. He told me my options and he sold me on replacing it with a better garage door opener. Dustin was great. He was very polite and knowledgeable.
- Patrick