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Wes Smith

Wes Smith
Senior Installer
Reviews: 24
Average: 5.00 stars
Background: 2/9/2018
Wes Smith has received 24 reviews, averaging 5.00 Stars:
1 2 3 4 5

Wes Smith's Bio:

Wesley Smith is a Memphis Native, but proud to call Northwest Arkansas his home. He’s been with Precision since he was 19 and is a Certified Installer and Technician through the Institute of Door Education and Accreditation. He’s recently become an Arkansas Hogs fan and enjoys going to their games as often as possible. When he’s not at work he enjoys any day it’s pretty enough to put something on the grill and trying new places around town with friends. An animal lover through and through he’ll love any dogs you have at home, no matter how big or small. Don’t hesitate to call and ask for Wes, as he has a passion for meeting new people and loves to talk Garage Doors!

Review:

I couldn’t be more satisfied with the whole experience provided by Prevision Door. Everyone at this business is knowledgeable, professional and very competent at what they do. From the initial visit with Aaron about my new doors through the install by Wesley and Andrew everything exceeded my expectations. I’m going to recommend them wholeheartedly to everyone. Thanks so much Aaron, Andrew and Wesley!

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Wes Smith Service Provided:

Install Garage Doors


Product:

Remotes / Keypad


Senior Installer: Wes Smith
Review:

Wes was awesome! Kind of like hanging out with an old friend while he did all the work. Answered all my questions and most importantly, did great work in a timely manner despite the freezing temperature. I highly this Veteran-owned company.

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Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

Nice guy, good service. Came when expected. I love the Door!

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Wes Smith Service Provided:

Install Garage Doors


Senior Installer: Wes Smith
Review:

Wesley was so professional and nice. Couldn’t believe he did the whole thing all by hisself. Was amazed! Wouldn’t take help even when offered. Looked like a two man job for sure. Was very happy with the outcome. And very pleasant to talk with. Would like to hang out with him. Seemed like a well rounded down to earth human being. Very caring and considerant

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Wes Smith Service Provided:

Install Garage Doors


Senior Installer: Wes Smith
Review:

Great company and great employees! They did a great job replacing our garage door!

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Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

Wesley was very professional and done excellent work. Would recommend him and Precision Door to anyone.

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Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

Excellent experience and beautiful product! Our installers, Wes and Donovan, were very, professional, competent, efficient, and courteous. We are very happy we chose Precision Door to help update our home.

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Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

We were looking online for a specific garage door for my husband's shop. It said you were a dealer. Called and your estimator came out and measured. He was great to work with. Your installers were also professional and great. We enjoyed them all! Thanks

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Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

Precision Door NWA was able to replace my existing garage door. They did a very good job. Wes and Donovan were the gentlemen who came and took down the old garage door and replaced it with a new door. They not only exchanged the door panels but they also replaced tracking, garage door opener, and they completely cleaned up the garage after themselves. It was very nice having the technicians to explain as I visited with them.

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Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

I was so impressed with Precision Door’s service during a repair on a Sunday that when I decided to let them replace my old garage door and opener. Wes and Donovan did an outstanding job installing the new door and opener. They were very professional, friendly and fast! Very happy with Precision Door. Highly recommend!

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Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Door Opener


Senior Installer: Wes Smith
Review:

We need a full over haul on our garage door, we looked up over head door company, and found Precision, they employ vets, and had great ratings! Could not be happier with our door and our tech Wes!! Thank you!

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A Response from: Patrick Behrens

Thank you very much for the wonderful review, Ms. Strong! We take pride in providing the best possible service to our customers, and we are happy to hear Wes did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

Thank you! Our Technician Mr. Johnson was excellent. Called Saturday morning and he came out that day to help us with our garage door. Extremely helpful and very professional. He worked hard to make sure we had the best service and experience. I would highly recommend to all my friends and family!

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A Response from: Patrick Behrens

Thank you, Mr. Yale for the awesome review. We are pleased to know your experience with us was a positive one. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Wes Smith Service Provided:

Garage Door Repair


Senior Installer: Wes Smith
Review:

Needed an estimate for updating our garage door and called Precision based on qualifications and reviews. The techinican that helped with the estimate was prompt, courteous, and knowledgeable. Would definitely recommend Precision Door Service and we will be purchasing our new door and opener with them.

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A Response from: Patrick Behrens

Thank you, Sarah, for giving the opportunity to be part of your project. We are confident you will love that new garage door and opener. We appreciate your business and your continued support! Sincerely, Your Door Team at PDS of NWA

Wes Smith Service Provided:

Install Garage Doors


Senior Installer: Wes Smith
Review:

Great all-round service! From the initial call to the appointment with John... A true professional company throughout the entire process... Couldn’t be happier! ????

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A Response from: Patrick Behrens

Thank you for the kind words, Mr. Moore. Our business is based around 100% Customer satisfaction and we are excited to hear we hit the mark with your service. Thank you again for choosing Precision and give us a call if you need us! Sincerely, Your Door Team at PDS of NWA

Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

wes and jake were great very nice and friendly cleaned up after wards I was very pleased from step one to the end I would rate your service at a 10 thank you so much you are very much a five star service

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A Response from: Patrick Behrens

Thank you very much for the wonderful review, Ms. Oldham! We take pride in providing the best possible service to our customers, and we are happy to hear Wes and Jake did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

Our garage door quit working in the morning, and after researching different companies, this one was my choice due to reviews, BBB ratings, clear information on the website(and other platforms such Facebook, etc) and pictures to view past work. They were able to schedule the repair and estimate for replacement door we were wanting within two hours of my call, which was a relief right before a holiday. John, the technician, called to let me know when he would arrive, which was right on schedule. He and Jacob assessed the situation, quickly made recommendations, showed several options, fixed the door problem as much as possible with our current door, and ordered the new replacement door. With all the available options I was able to choose the style, color, quality, insulation, and other options I preferred. Friendly, professional, and prompt service. Looking forward to the new door being installed.

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A Response from: Patrick Behrens

Thank you, Ms. Billings, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. Our goal is 100% customer satisfaction, and it sounds like John and Jacob hit that mark with you. We appreciate your business and look forward to serving you in the future! Hope you enjoy your new door! Best regards, The Precision Family

Wes Smith Service Provided:

Garage Door Repair


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

Great service and professionalism! Highly recommend.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Kimpel! We appreciate your business! Best regards, The Precision Family

Wes Smith Service Provided:

Garage Door Repair


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

We were very pleased at the job your garage door installer Wes did for us. He was very professional and courteous and did a great job fitting it in our new steel building. The quality of the door and opener are superb and the belt drive makes it a quiet running operation. Thank you Larry and Jackie Marshall

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A Response from: Patrick Behrens

Thank you, Mr. Marshall, for the great review! We are proud to have been part of your project. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Wes Smith Service Provided:

Install Garage Doors


Product:

Belt Drive Garage Door Opener


Senior Installer: Wes Smith
Review:

Outstanding work from your fantastic employee! He was very knowledgeable, professional and generally a nice young man.

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A Response from: Patrick Behrens

Thank you, Mrs. Ables, for the kind words. We are so glad to hear you enjoyed working with Wes and that he was able to get you fixed up. We understand that in this day and time, it is an inconvenience and often even a scary situation when you have to have a stranger come into your home to do work. This is why I will always send someone to your home I would be willing to have at my own, if just my wife and kids were there. You can rest assured that all our employees are thoroughly background checked, drug tested, kid friendly, and mother approved. We are committed to providing the most professional level of service, parts, and employees to our customers. Simply put - YOU DESERVE IT! Thanks again from all of us for choosing Precision. We appreciate your business and look forward to working with you in the future! Your Friends, PDS of NWA

Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

Lets just start by saying I've never delt with a more professional and "standing by there work" company. I had a spring snap on a sat. morning, my wife researched a few co. and she called Patrick at Precision. Super polite and informative on the phone she said and a tech would be by the house later that afternoon. Got text updates and tech profile pre-sent to my wifes cell. Wes showed up gave us a quote and replaced both springs and thought we were set. Not even an hour after he left the door acted up, the motor & capacitor over heated and went out on us. Now other companies would have said " well sorry sir its nothing we did, have a nice day" No, Not only did Wes call and say they were going to put a new motor in ( I thought a new motor for our existing opener) Nope, he came out on his day off.. Showed up and proceded to bring a brand new opener, belt drive track and all the accessories.. I was like " HUH" He said Patrick and precision stand behind all of our work.. If you ever need any scope of door work done do not hesitate to call these guys... I was amazed at what they did for us... Patrick thank you soooo much... Customer for life here...

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A Response from: Patrick Behrens

Mr. Carney, I would personally like to apologize for any inconvenience you may have experienced when your Garage Door Opener quit working shortly after your service appointment to replace your Springs. I understand that although coincidental and probably caused by the previous Springs that failed, these things do happen unfortunately, and it is not our intent that is important but rather your perception of the situation as our customer that matters most. As the owner here and as a Sanctioned Trainer for the industry, I just want to say thank you for sticking with us and allowing us the opportunity to make things right in your eyes. We value our customer's satisfaction above all else and we will go to great lengths here at Precision to ensure that our customers know their happiness is our top priority. Based on your kind email this morning and your 5 star review on Google today, it appears we hit the mark and have gained a lifelong customer. Please know as a local business owner, I ask my customers not to buy "what" we do, but "why" we do it - simply put, because our customers deserve the best. Do not hesitate to reach out to me directly @ 479-282-3042 should you need anything else and I will be more than happy to take the call. Thanks again for being a loyal customer, Mr. Carney, and bringing this matter to my attention so that we may learn and grow as a company. We appreciate your business and look forward to serving you again in the future. Sincerely, Patrick Behrens

Wes Smith Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Senior Installer: Wes Smith
Review:

Patrick:The information we found on your company prior to my call was excellent and encouraged me to make the call. Setting the weekend appointment was critical for me since I need my car for physical therapy and when Wes came I knew I had the best. My family all work in related trades and I know when I get a WES I got the best. Thanks so much for the great service and the competency of your employee . Great guy with a wonderful business and personal personality. He is as good as it gets. Look for more like him. thanks again. Pat Haas

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A Response from: Patrick Behrens

Thank you, Mrs. Haas, for taking the time to leave a review. I just want to say not only are we ecstatic to know that you were happy with our service and Wes, but I am truly humbled to know that you have relatives in the business and you still chose us. I understand that you have many choices out there when it comes to fixing or replacing your Garage Door, and I would like to be the one to personally thank you for entrusting us with your project and your business! Let us know if you need us, but until then, thanks again from all of us for choosing Precision. Sincerely, Patrick

Wes Smith Service Provided:

Garage Door Repair


Senior Installer: Wes Smith
Review:

We had the tension springs replaced. Our tech, Wesley, did a great job! He was friendly, professional, and very thorough. After estimate and price was confirmed Wesley had the new springs installed and door working in less then an hour. I highly recommend Wesley for anyone needing repairs.

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A Response from: Patrick Behrens

Thank you, David, for taking the time to leave such a kind review. We will certainly pass along to Wes, just how happy you were with his level of service. We appreciate your business and look forward to serving you in the future! Sincerely, The entire Team at PDS of NWA

Wes Smith Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Senior Installer: Wes Smith
Review:

Wes, our installer, exceeded our expectations from beginning to end of our new garage door installation. He called and was not late for the appointment. He followed-through on everything we asked of him while being polite and very professional. We could not of asked for a better installer...and by the way, we LOVE our new garage door! Precision gets ***** (five stars) from us!! Bob and Bonnie Powell, Springdale

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A Response from: Patrick Behrens

Thank you for your awesome review and your enthusiastic support, Mr. and Mrs. Powell. It was a real pleasure doing business with you. We appreciate your business and hope you enjoy that new Garage Door. Sincerely, PDS of NWA

Wes Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Installer: Wes Smith
Review:

These guys were professional and quick - I had a new garage door opener in less than 45 minutes from when they arrived. Great work and very friendly

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A Response from: Patrick Behrens

Thank you, Mr. Dubois, for the kind words. We are extremely pleased to hear you were happy with your service. We appreciate your business and look forward to working with you again, should the need ever arise. Thanks again! The entire team at PDS of NWA

Wes Smith Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Senior Installer: Wes Smith
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756

License

AR Licensce #
0365280618