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Wes Smith

Wes Smith
Senior Residential Installer
Reviews: 37
Average: 5.00 stars
Background: 2/9/2018
Wes Smith has received 37 reviews, averaging 5.00 Stars:
1 2 3 4 5

Wes Smith's Bio:

Wesley Smith is a Memphis Native, but proud to call Northwest Arkansas his home. He’s been with Precision since he was 19 and is a Certified Installer and Technician through the Institute of Door Education and Accreditation. He’s recently become an Arkansas Hogs fan and enjoys going to their games as often as possible. When he’s not at work he enjoys any day it’s pretty enough to put something on the grill and trying new places around town with friends. An animal lover through and through he’ll love any dogs you have at home, no matter how big or small. Don’t hesitate to call and ask for Wes, as he has a passion for meeting new people and loves to talk Garage Doors!

Review:

I am so impressed by this company's quick response and eagerness to resolve issues. We had to have a courtesy check after a full install. Wes came out and checked everything, made some tweaks and explained everything as he went. So professional and courteous! Couldn't have asked for more!

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Wes Smith Service Provided:
Garage Door Repair

Senior Residential Installer: Wes Smith
Review:

Precision has been a great company to do business. Their technicians know their stuff and are very professional in their responsiveness and professionalism. I highly recommend them !

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Glen! We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Wes Smith Service Provided:
Garage Door Repair

Senior Residential Installer: Wes Smith
Review:

Just had Wes come out and take care of our garage door installation and it was quick and done perfectly. Very polite.

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A Response from: Patrick Behrens

Thank you so much for the kind words for our great team member that takes great care of our customers. We are so happy that you like your new door! Thank you for choosing Precision!

Wes Smith Service Provided:
Install Garage Doors

Senior Residential Installer: Wes Smith
Review:

Outstanding!!

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Bryant. We appreciate your business!

Wes Smith Service Provided:
Garage Door Repair

Senior Residential Installer: Wes Smith
1 2 3 4 5
Date: 05/16/2023
Install Garage Doors
,
Review:

What a great experience with Precision. The coupon in the mail is what brought us to Precision. Their attention to detail in installing a whole new system was great. But the follow up service is what really impressed me. I called for a service on a Monday morning, and had a great reception for what I needed. They actually ended up sending Wes out the same day, and this guy knows his stuff. Precision sent a photo and bio before he arrived, so you knew what to expect, and he didn't shortcut anything. He got the doors running smooth again. Really nice people, amazing work that they stand behind! I'll never use another company. THANK YOU!

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Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Service was great, exceptional really. Doors look great! We will recommend Precision NWA to everyone and anyone who would inquire. Thanks, Sam & Elizabeth

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Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

I highly recommend Precision; they installed a new door for us two years ago and after my daughter damaged the lower panel, I called to have them replace it. The panel showed up on time but let's just say the replacement did not go as planned, they eagerly made everything right, above and beyond what was required. When everything goes smooth it's easy to have satisfied customers, but it's when things go wrong you see what a company is really about.

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A Response from: Patrick Behrens

Thank you for the kind words, Jim! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Wes Smith Service Provided:
Garage Door Repair

Senior Residential Installer: Wes Smith
Review:

Extremely impressed. On time arrival with a 15 minute pre arrival call. The team, Wes and Drew, were excellent. They were courteous and competent. They were able to answer all my questions. Most importantly, I have a new garage door that works well and looks good. I selected the door with windows and happy I did. They let in enough natural light so I don’t always have to turn on the ceiling lights. Thank you for a job well done.

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A Response from: Jeff Equevilley

Thank you for the great review, Irene! We appreciate you trusting Precision Door Service of NWA for your new garage door installation.

Wes Smith Service Provided:
Install Garage Doors

Senior Residential Installer: Wes Smith
Review:

The crew arrived in a timely manner and installed the door. They were a hard working crew and very informative about what was going on. I give them a five star as the door works beautifully, the crew was courteous and very thorough in their clean up. I highly recommend Precision Door.

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A Response from: Patrick Behrens

Thank you for the great review and recommendation, Mr. Moore! We are glad to hear you had a great experience with us. We appreciate your business, and look forward to serving you again in the future!

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Wesley was a rock-star. He and his partner showed-up exactly on time and got right to work on our damaged garage door. Wesley personified what great customer service is all about: friendly and informed me of what they were there to do and got it all done in a timely manner. Furthermore, I asked about having him install an outdoor keypad and it was great to hear that he had one on the truck and could install it right then. Not only did they install it, they also programmed it to work right the first time.

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A Response from: Patrick Behrens

We're glad to hear you had a great experience with us! Wesley is an amazing member of our team and we are glad to have him! Thank you for taking the time to leave us a great review.

Wes Smith Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Senior Residential Installer: Wes Smith
Review:

Great job guys showed up on time and performed repair thanks guys.

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A Response from: Patrick Behrens

Thank you for the great review, Avery! We appreciate your business!

Wes Smith Service Provided:
Garage Door Repair

Senior Residential Installer: Wes Smith
Review:

So my two garage doors, one double, one single were 18 years old. We had already had two expensive service calls in that time on the double. So when the spring broke on the single, I got the number from the TV ad and called before 7 am and got an answer on the second ring. I had a repairman out the same day and he was extremely professional and showed us how worn out our rollers were and we already knew we would have to replace the cracked lower panel (again). But he gave us a reasonable price for total replacement. And I do mean total replacement. The tracks, the outer trim and not a scrap of trash left. I would use them again in a heart beat. They came when they said they would (both times) and gave great service with a smile and professionalism. A throwback company if you will.

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Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Very pleased with workmanship of the technicians, very thorough, cleaned everything up, instructions were clear…. Well pleased with the new door!!!!

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A Response from: Patrick Behrens

Thank you for the kind words, Hascall! Glad you're happy with your new door! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

I couldn’t be more satisfied with the whole experience provided by Prevision Door. Everyone at this business is knowledgeable, professional and very competent at what they do. From the initial visit with Aaron about my new doors through the install by Wesley and Andrew everything exceeded my expectations. I’m going to recommend them wholeheartedly to everyone. Thanks so much Aaron, Andrew and Wesley!

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Andrew, Aaron, and Wes are valuable members of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Wes Smith Service Provided:
Install Garage Doors

Product:
Remotes / Keypad

Senior Residential Installer: Wes Smith
Review:

Wes was awesome! Kind of like hanging out with an old friend while he did all the work. Answered all my questions and most importantly, did great work in a timely manner despite the freezing temperature. I highly this Veteran-owned company.

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A Response from: Patrick Behrens

Thank you so much, Mr. Delavega. We appreciate you taking the time to write us a review. Wes is a very valuable member of our team, and we are happy to hear you had a great experience. Thank you for choosing Precision and we look forward to working with you again!

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Nice guy, good service. Came when expected. I love the Door!

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A Response from: Patrick Behrens

Thank you, Kaye, for leaving us a review! We are glad to hear that you had a good experience and love the door! If you need anything, just let us know! Thank you for choosing Precision!

Wes Smith Service Provided:
Install Garage Doors

Senior Residential Installer: Wes Smith
Review:

Wesley was so professional and nice. Couldn’t believe he did the whole thing all by hisself. Was amazed! Wouldn’t take help even when offered. Looked like a two man job for sure. Was very happy with the outcome. And very pleasant to talk with. Would like to hang out with him. Seemed like a well rounded down to earth human being. Very caring and considerant

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A Response from: Patrick Behrens

Thank you, Vikki, for the amazing review! We are thrilled to have Wesley on our team, and glad you had a great experience. If you need anything, we are happy to help! Thank you for choosing Precision!

Wes Smith Service Provided:
Install Garage Doors

Senior Residential Installer: Wes Smith
Review:

Great company and great employees! They did a great job replacing our garage door!

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review, Ms. Johnson, and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Wesley was very professional and done excellent work. Would recommend him and Precision Door to anyone.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Wesley on our team, and even better to hear that he takes great care of our customers. Thank you for choosing Precision!

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Excellent experience and beautiful product! Our installers, Wes and Donovan, were very, professional, competent, efficient, and courteous. We are very happy we chose Precision Door to help update our home.

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A Response from: Patrick Behrens

Thank you, Mr. Fogleman, for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business! Sincerely, PDS of NWA

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

We were looking online for a specific garage door for my husband's shop. It said you were a dealer. Called and your estimator came out and measured. He was great to work with. Your installers were also professional and great. We enjoyed them all! Thanks

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A Response from: Patrick Behrens

Thank you for the kind words, Alvin! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Precision Door NWA was able to replace my existing garage door. They did a very good job. Wes and Donovan were the gentlemen who came and took down the old garage door and replaced it with a new door. They not only exchanged the door panels but they also replaced tracking, garage door opener, and they completely cleaned up the garage after themselves. It was very nice having the technicians to explain as I visited with them.

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A Response from: Patrick Behrens

Darlene, thank you for leaving us a review. We're glad that Wes and Donovan were able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

I was so impressed with Precision Door’s service during a repair on a Sunday that when I decided to let them replace my old garage door and opener. Wes and Donovan did an outstanding job installing the new door and opener. They were very professional, friendly and fast! Very happy with Precision Door. Highly recommend!

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A Response from: Patrick Behrens

Mark, thank you for leaving us a review. We're glad that Wes and Donovan were able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Senior Residential Installer: Wes Smith
Review:

We need a full over haul on our garage door, we looked up over head door company, and found Precision, they employ vets, and had great ratings! Could not be happier with our door and our tech Wes!! Thank you!

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A Response from: Patrick Behrens

Thank you very much for the wonderful review, Ms. Strong! We take pride in providing the best possible service to our customers, and we are happy to hear Wes did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Thank you! Our Technician Mr. Johnson was excellent. Called Saturday morning and he came out that day to help us with our garage door. Extremely helpful and very professional. He worked hard to make sure we had the best service and experience. I would highly recommend to all my friends and family!

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A Response from: Patrick Behrens

Thank you, Mr. Yale for the awesome review. We are pleased to know your experience with us was a positive one. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Wes Smith Service Provided:
Garage Door Repair

Senior Residential Installer: Wes Smith
Review:

Needed an estimate for updating our garage door and called Precision based on qualifications and reviews. The techinican that helped with the estimate was prompt, courteous, and knowledgeable. Would definitely recommend Precision Door Service and we will be purchasing our new door and opener with them.

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A Response from: Patrick Behrens

Thank you, Sarah, for giving the opportunity to be part of your project. We are confident you will love that new garage door and opener. We appreciate your business and your continued support! Sincerely, Your Door Team at PDS of NWA

Wes Smith Service Provided:
Install Garage Doors

Senior Residential Installer: Wes Smith
Review:

Great all-round service! From the initial call to the appointment with John... A true professional company throughout the entire process... Couldn’t be happier! ????

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A Response from: Patrick Behrens

Thank you for the kind words, Mr. Moore. Our business is based around 100% Customer satisfaction and we are excited to hear we hit the mark with your service. Thank you again for choosing Precision and give us a call if you need us! Sincerely, Your Door Team at PDS of NWA

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

wes and jake were great very nice and friendly cleaned up after wards I was very pleased from step one to the end I would rate your service at a 10 thank you so much you are very much a five star service

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A Response from: Patrick Behrens

Thank you very much for the wonderful review, Ms. Oldham! We take pride in providing the best possible service to our customers, and we are happy to hear Wes and Jake did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Our garage door quit working in the morning, and after researching different companies, this one was my choice due to reviews, BBB ratings, clear information on the website(and other platforms such Facebook, etc) and pictures to view past work. They were able to schedule the repair and estimate for replacement door we were wanting within two hours of my call, which was a relief right before a holiday. John, the technician, called to let me know when he would arrive, which was right on schedule. He and Jacob assessed the situation, quickly made recommendations, showed several options, fixed the door problem as much as possible with our current door, and ordered the new replacement door. With all the available options I was able to choose the style, color, quality, insulation, and other options I preferred. Friendly, professional, and prompt service. Looking forward to the new door being installed.

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A Response from: Patrick Behrens

Thank you, Ms. Billings, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. Our goal is 100% customer satisfaction, and it sounds like John and Jacob hit that mark with you. We appreciate your business and look forward to serving you in the future! Hope you enjoy your new door! Best regards, The Precision Family

Wes Smith Service Provided:
Garage Door Repair

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Great service and professionalism! Highly recommend.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Kimpel! We appreciate your business! Best regards, The Precision Family

Wes Smith Service Provided:
Garage Door Repair

Product:
Garage Doors

Senior Residential Installer: Wes Smith
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Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618