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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1329 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob and Will installed a new garage door for me! They did an excellent job on everything! I would definitely give them a 5 start rating! I was looking for a garage door company and when I googled garage doors Precision Door was at the top of the list!

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A Response from: Patrick Behrens

Thank you for the kind words, Mrs. Gaglione. We are so glad we could help! Enjoy your new Garage Door. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John and Will did a great job. The installation was great they did a good job. They explained everything and answered all my questions. I couldn't be happier with materials and labor. Thanks.

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A Response from: Patrick Behrens

Thank you, Mr. Davis, for the opportunity to serve you. We are so glad to hear you were happy with your experience and new Garage Doors. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional. I knew exactly what Jacob was going to do and exactly what the cost would be before he ever started. Jacob did an inspection and listed everything that needed to be done and gave me options to accomplish it. The work was done in a timely manner with excellent skill. Thanks Jacob and when the other one goes out I WILL be calling you.

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A Response from: Patrick Behrens

Thank you, Mr. Humphreys, for the great review. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Customer Service call Center was a superb start to a wonderful experience, tech was on early side of same day service call, very polite and done a fabulous job, I will be calling for any future need on my Garage Door

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A Response from: Patrick Behrens

Thanks for the kind words, Mr. Askins. It was truly a pleasure serving you. We appreciate your business! PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He was friendly, courteous, and efficient. We would highly recommend him.

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A Response from: Patrick Behrens

Thank you, Mr. and Mrs. Hanst, for the great feedback. We appreciate your business and the opportunity to serve you! Respectfully, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

If there was a 10th star you would have earned it easily, your tech was great and your follow up is nothing less then perfection..you and your team are the best.. Blessing to all at Precision Garage door. Ricardo

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A Response from: Patrick Behrens

Wow!!! We are so humbled by your review, Mr. Villareal, and we are pleased to hear you were so happy with your experience. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did good job

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A Response from: Patrick Behrens

Thank you for the feedback, Mr. McDade. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob was very knowledgeable about the products needed and how to install properly on my existing garage door ( something that the previously installer did not know.

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A Response from: Patrick Behrens

We appreciate hearing that, Mr. Rissinger. We try our best to stay on top of training here at Precision, so that you, the consumer, can be taken care of to the best of our ability. We have an in-house Training Facility and take great pride in the fact we are the only certified techs in all of NWA. If you would like to know more about what these certifications mean to you, feel free to visit dooreducation.com, and read all about it. This is the IDEA, or (Institute of Door Education and Accreditation) website that will allow the consumer to look up certified techs and companies by name or zip code. This is so they can feel confident knowing they called the right company and that they have an industry leading expert in their garage. We truly appreciate the opportunity to educate you on the mechanics of your system so you might not find yourself in this situation again, and we most certainly appreciate your business. We answer our phones 24/7, so just let us know if you need us. Until then, thank you from all of us at Precision. Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason, the service guy who came out and performed the installation, was very efficient, friendly and excellent.

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A Response from: Patrick Behrens

Thank you for the great review, Mrs. Youde. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install

1 2 3 4 5
Date: 03/17/2018
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and knowledgeable technician. Thanks Jacob Austin for the outstanding service.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Parks! Our goal is 100% customer satisfaction, and it sounds like Jacob achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose them based on the reviews. They’re the best. John G, the tech that worked on our garage door is the best!

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A Response from: Patrick Behrens

Thank you, Celino, for the kind words. We are so pleased to know you were happy with your service. We're here 24/7, so please don't hesitate to give us a call in the future if you need us. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars!

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A Response from: Patrick Behrens

Thank you, Mrs. Hutchinson, for the kind words. We are so pleased to know you were happy with your service and with John. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 03/12/2018
Install Garage Doors
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Doors are beautiful. Wes was very polite and did a great job with the install.

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A Response from: Patrick Behrens

Thank you, Mr. Merritt, for the kind words. It was a real pleasure working with you and being part of your project. We appreciate your business and hope you love your new doors as much as we do. Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

1 2 3 4 5
Date: 03/10/2018
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob Austin came out to repair our broken garage door spring. He came at the beginning of our two hour window and did a very professional job. He could not have been a nicer person, also. Answered all our w

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A Response from: Patrick Behrens

Thank you, Mr. Hodge, for the great review. We appreciate your business and enjoyed working with you! Respectfully, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech Jacob Austin did a great job and was very courteous and helpful

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A Response from: Patrick Behrens

Thank you, Mr. Brown, for taking the time to leave a review. We appreciate your business and will work extra hard to keep it. Just let us know if you need us. Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service from start to end was great. I was informed at all times and people were on time with appointments and work. Wes did an outstanding job on install and was very knowledgeable about product and showed me all the ways garage doors could function. I would highly recommend Precision Doors for all your garage door needs.

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A Response from: Patrick Behrens

Thank you, Mr. Humphrey, for the fantastic review. We are extremely pleased to have worked on such an awesome project and to have been part of building your dream home! We appreciate your business and hope you enjoy those new Garage Doors and Openers! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob did a great job. Very professional.

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A Response from: Patrick Behrens

Thank you, Mr. Bane, for the great review. We will definitely see to it that Jacob is commended for the excellent service. We appreciate your business! PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the best experience we have ever had fixing something in our home. John was the best person we have ever dealt with. Highly recommended company.

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A Response from: Patrick Behrens

That is awesome to hear, Mr. Bunt. We sincerely appreciate it! We appreciate your business and look forward to serving you again in the future. Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was out installer and he was great. New door is almost too quiet. I have to look to see in it is working. Can barely hear it going up while you are in the garage.

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A Response from: Patrick Behrens

Thank you, Mr. Henry, for the great review. We are so glad to hear you are loving that new Garage Door Opener. We appreciate your business and look forward to serving you in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful-worked with me with care and flexibility-when I said -"No!-I don't want that!" -Jacob called his manager and they worked it out.-thanks!

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A Response from: Patrick Behrens

Thank you, Mrs. Watson, for your generous support. Once we pulled the recording and noticed you were not quoted "+ Tax" by our rep. on the purchase of your new Garage Door Opener, it was too easy to just do right by the customer and honor what you were quoted. We at Precision do make mistakes and are not perfect by any means; however, we will always take care of the customer. Simply put, it's just the right thing to do. We appreciate you giving us the opportunity to make it right and even more so... We appreciate your business! Enjoy that new WiFi Capable Garage Door Opener and let us know if you need us! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had the tension springs replaced. Our tech, Wesley, did a great job! He was friendly, professional, and very thorough. After estimate and price was confirmed Wesley had the new springs installed and door working in less then an hour. I highly recommend Wesley for anyone needing repairs.

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A Response from: Patrick Behrens

Thank you, David, for taking the time to leave such a kind review. We will certainly pass along to Wes, just how happy you were with his level of service. We appreciate your business and look forward to serving you in the future! Sincerely, The entire Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wes, our installer, exceeded our expectations from beginning to end of our new garage door installation. He called and was not late for the appointment. He followed-through on everything we asked of him while being polite and very professional. We could not of asked for a better installer...and by the way, we LOVE our new garage door! Precision gets ***** (five stars) from us!! Bob and Bonnie Powell, Springdale

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A Response from: Patrick Behrens

Thank you for your awesome review and your enthusiastic support, Mr. and Mrs. Powell. It was a real pleasure doing business with you. We appreciate your business and hope you enjoy that new Garage Door. Sincerely, PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I thought I had called another local company to come out and fix my garage door when I googled them and had called Precision by mistake. That mistake ended up being in my favor because they showed up when I got off work, on time, and serviced my garage door and got it closing again. Very professional and I will recommend Them to all my friends, family, and co-workers!

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A Response from: Patrick Behrens

Thank you, Mrs. Thompson, for dialing us by mistake. We enjoy working with new customers and are extremely pleased to hear you were happy with our service. Remember, our phones are answered 24/7 and appointments are available around your schedule, so please don't hesitate to give us a call if you should need us. We appreciate your business and look forward to serving you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with the promptness and professionalism of the company overall. The tech John throughly explained service and expectations before and after service. I highly recommend this company. I have paid less for a broken spring in the past but John recommended replacing both springs to help with the life of the springs. I was very pleased John was able to provide a discount also.

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A Response from: Patrick Behrens

Thank you, Mr. Flores, for taking the time to offer your feedback. We are very pleased to hear you were happy with the service. As for your replacing both springs, this is a common best practice within our industry. Unfortunately, some of our competitor's business models revolve around coming back repeatedly - which is not only an inconvenience for you, the customer, but ultimately will result in replacing the door as a whole. As a business, we thank you for allowing us to fix your problem properly. You will be much happier with the outcome and we can walk away knowing your door is safe, secure, and reliable for years to come. We appreciate your business and the opportunity to educate you about the largest moving object on your home. Sincerely, Your Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

These guys were professional and quick - I had a new garage door opener in less than 45 minutes from when they arrived. Great work and very friendly

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A Response from: Patrick Behrens

Thank you, Mr. Dubois, for the kind words. We are extremely pleased to hear you were happy with your service. We appreciate your business and look forward to working with you again, should the need ever arise. Thanks again! The entire team at PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your positive customer reviews led me to call you when the spring on the garage door broke. I would say the positive reviews were well merited as I will add my name to those who felt they received 5 star service. Very professional service with clear and precise explanation of choices available and their costs and coverages. Technician was very polite and courteous and I felt went above and beyond in his inspection, explanations, and installation. After the job was completed he reviewed all aspects with me and we confirmed operation. I would most certainly recommend Precision.

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A Response from: Patrick Behrens

Thank you, Mrs. Burns, for the kind words. We are so happy to hear you were 100% satisfied with your service. We appreciate your business and hope you enjoy your new Garage Door and Opener! Sincerely, Your Door team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very thorough and explained our options in a manner that allowed us to make the appropriate decision concerning our 21 year old opener. We appreciated his attention to detail and complete dedication to making sure our problem was resolved.

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A Response from: Patrick Behrens

Mr. Cyre, we truly want to thank you for showing your support in this great review! We will always stay dedicated to "you", our customer. Our customers are our "why" here at Precision and our singular focus. We know we can fix the door, but can we help someone while doing so? That is what we set out to do.....simply put - because you deserve it. We appreciate your business Mr. Cyre and look forward to working with you in the future! Sincerely, The entire Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

prompt would call again

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A Response from: Patrick Behrens

Thank you for entrusting us with your Garage Door and Opener issues, Ms. Mathey. We appreciate your support and look forward to serving you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a great experience with precision door! The technician, John, arrived a couple of hours after placing the service call and was very helpful and courteous. He replaced a couple of parts on the door and now it works better than ever! Definitely plan on using him again to replace my aging torsion springs.

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A Response from: Patrick Behrens

Thanks for the feedback, Mr. Brown! We are extremely pleased to hear you were happy with your service. Let us know if we can be of assistance in the future and as always we appreciate your business! Sincerely, The entire team at PDS of NWA

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed an update on my garage door because I thought that I would not be able to get my car out to drive!!!The service by your employers was great and they gave me three (3) options to improve/repair the garage door! They were nice and reliable in their repair! I would have them back if necessary my door was damaged again!!! SCALE 5 for their WORK!!!!!

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A Response from: Patrick Behrens

Thank you, Mr. Harvey, for taking the time out of your day to offer your feedback. At Precision, we strive for a 100% customer satisfaction rating and are so pleased we hit the mark for you. We appreciate the opportunity to earn your business and you can rest assured the entire team will work even harder to keep it. Please let us know if we can assist you in the future and thanks again for choosing Precision Door Service of Northwest Arkansas! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618