4.9 1 2 3 4 5 1,698 Reviews

From NWA & River Valley Homeowners

Garage Door Repair in All Of Northwest Arkansas - Page 44

Precision Garage Door

Same-day garage door repair in All Of Northwest Arkansas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in NWA & River Valley FREE Service Call With Garage Door Repair over $100

Serving NWA & River Valley

Proudly serving the All Of Northwest Arkansas community with same day service.

Service truck

Local Garage Door Repair in All Of Northwest Arkansas

Precision Garage Door of All Of Northwest Arkansas provides same-day garage door repair in Rogers, Springdale, Fayetteville & Fort Smith Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

All Of Northwest Arkansas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rogers, Springdale, Fayetteville & Fort Smith Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of NWA & River Valley

Serving NWA & River Valley

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of NWA is praised for fast, reliable garage door service across Northwest Arkansas and nearby communities, with customers repeatedly highlighting knowledgeable technicians, clear communication, and professional, courteous care. Reviewers also frequently mention same-day or next-day response, thorough explanations of repairs and options, and doors that work more smoothly, more quietly, and more safely after service. Many customers describe the experience as easy to schedule and trust, and a large number say they would use Precision again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (317) Customers frequently praise how quickly Precision responds, often with same-day or next-day service, fast callbacks, and timely arrival windows. Professionalism (292) Reviewers consistently describe the team as professional, courteous, polite, respectful, and efficient from first contact through completion. Expertise (271) Customers repeatedly note that technicians are knowledgeable, diagnose problems quickly, explain causes clearly, and give helpful recommendations. Communication (214) Many reviews highlight clear communication, including appointment updates, technician introductions, walkthroughs of the repair, and plain-language explanations. Service (206) Customers praise the overall service experience as helpful, friendly, thorough, and customer-focused, with staff often going beyond basic expectations. Speed (191) Reviewers often mention quick repairs, fast completion times, and technicians who get the job done without delay. Workmanship (168) Customers frequently say the repair or installation work is high quality, careful, and done right the first time, often leaving doors operating better than before. Trustworthiness (139) Reviewers repeatedly say they trust Precision because the team is honest, transparent, and does not pressure them into unnecessary work. Booking Experience (116) Many customers find scheduling easy and convenient, especially through online booking, clear appointment windows, and flexible availability.

Recent Reviews from NWA & River Valley

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alma, AR 02/01/2021

Alex Brown was the technician that serviced my garage door - I was very pleased with the results. Alex conducted himself professionally and performed high quality work. I was explained every detail of what had to be done to repair my door - highly satisfied.

Response from Patrick Behrens Business Owner

Thank you for the great review, Mr. Winborn. We are glad you were pleased with our work. We appreciate your business and look forward to working with you in the future!

Service: Garage Door Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Springdale, AR 01/26/2021

I called Precision after seeing a TV ad.. Justin Peterson arrived early for the appointment after calling first. My old garage door was almost 20 years old and there were many issues which he patiently explained to me in detail. He explained my options and ordered my new door and opener. Wes Smith was the technician who installed my new door. He was also excellent. He arrived on time and besides installing the new door and opener, he helped me understand the new features and even swept out the garage. Every step of this transaction was professionally done. I love my new door and opener and am so happy to have the insulated door.

Response from Patrick Behrens Business Owner

It is a pleasure to hear that your service was great from start to finish! Justin and Wes are valuable members of our team. Your door is gorgeous , and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Patrick Behrens responded very quickly, within 2 hours, to my call for help to repair our garage door. The door had a broken spring and other issues making it unusable. He assessed the issues within minutes of his arrival, provided a detailed estimate of his proposed repairs, and once I approved he completed the repairs in minimal time...in total about 4 hours from the time I placed the call. Patrick was very professional and respectful. I highly recommend Precision and especially Patrick to anyone in need of garage door repairs.

Response from Patrick Behrens Business Owner

Thank you very much for the kind words, Mr. Cook! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 01/21/2021

Patrick was great. Very professional, neat appearance, knowledgeable and very respectful. He told us what he was going to do and how long it would take and he did everything he promised. I was very pleased and would certainly recommend your company and Patrick again.

Response from Patrick Behrens Business Owner

Thank you for sharing your positive experience, Lynn! We appreciate your business and look forward to serving you in the future!

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, AR 01/15/2021

Very knowledgeable very courteous we enjoyed watching him as he knew exactly what to do and how to do it and he was in and out without any delay thank you

Response from Patrick Behrens Business Owner

Glad we could help Mr. Hacker. We appreciate your business and look forward to serving you in the future!

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 01/08/2021

So far, so good. I called a couple of days ago and got an appointment for this morning between 8-10. Steve Cooley called to let me know when he would arrive and arrived early. After doing his inspection of the non-working garage door, he explained to me what was needed and then repeated this all for my elder father whose door it is. Steve was articulate, friendly and gave a clear explanation and then listed to my father's questions and answered them until Dad was ready to move forward. Steve was very patient with both Dad and, me as he gave us the options. We ended up ordering a replacement for the decades old worn out door. I expect that once it arrives, the installation will be performed well if today is any indication. Steve is a tremendous asset to your company - a real shining star. Thank you.

Response from Patrick Behrens Business Owner

Thank you very much for the amazing review, Sara and Tom! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service: Garage Door Repair

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Goshen, AR 01/08/2021

Aaron was my tech. very personable and explained everything in great detail. it was a pleasure to be able to work with him.

Response from Patrick Behrens Business Owner

We are pleased to hear you had a great experience with Aaron. Thank you for choosing Precision for your garage door services! We look forward to working with you in the future!

Service: Broken Garage Door Spring Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 01/08/2021

I have never had such a quick response to a service call. Dayton came and quickly solved my problem and checked the system and gave me an assessment of what to look for in case other things are needed. Very polite young man

Response from Patrick Behrens Business Owner

We are extremely glad that you had a positive experience! Our goal is 100% customer satisfaction, and it sounds like Dayton achieved that goal with you. We appreciate your business!

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dayton communicated well and did great work. Will definitely be contacting the company for future needs.

Response from Patrick Behrens Business Owner

Thank you, Michael, for the kind review! Our goal is 100% customer satisfaction, and it sounds like Dayton achieved that goal with you. We appreciate your business!

Service: Install Garage Doors

Product: Garage Door Opener

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had a spring break on our garage. Called Precision and they had a tech scheduled to check it out next day, on the weekend as well! Justin Peterson arrived on time and was very professional. Explained everything very thoroughly and pointed out how the spring likely had been an issue for a while and was causing problems with other parts of the system (metal shavings in the chain and drive.) Our system is 25+ years old so I knew it was a matter of time, but the knowledge Justin shared helped me understand now may be the right time to update. Justin answered all of our questions and explained the operation and process for our new install that we chose to go with. He was even able to repair the faulty spring and get our current door operable for the time being while we wait on our new door to come in (quoted 5-6 weeks due to all the shipping delays that are the new norm.) Nice surprise, got the call today that our order will be in early (only 3 weeks waiting.) Looking forward to the install. Based on our experience so far I'm sure everything will be smooth.

Response from Patrick Behrens Business Owner

Thank you very much for sharing your positive experience and your recommendation, Mr. Mulder. It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!!

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 01/06/2021

George did a great job, was professional, and kept me informed about the length of time to finish the job. I really appreciated the call to let me know when he would arrive. Another excellent experience with Precision Overhead Garage Doors.

Response from Patrick Behrens Business Owner

We are glad you were happy with your experience, Ms. Sayers! Thank you for choosing Precision! We appreciate your business!

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alma, AR 01/04/2021

Trenton Dunn was extremely helpful. Very courteous & worked to help me get the garage door I needed. No high pressure. He went above & beyond to fix my problem & get me what I needed!

Response from Patrick Behrens Business Owner

Thank you so much for taking the time to leave a review! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for choosing Precision, and we look forward to any further services you may need!

Service: Garage Door Repair

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Alex came out the same day and fixed the issue in a very short amount of time.

Response from Patrick Behrens Business Owner

Thank you for the great review, Mr. Long. We appreciate your business!

Service: Garage Door Opener Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, AR 12/17/2020

My garage door was beginning to show major signs of wear. Then one evening the spring on the door broke. I had been seeing the green vans around the area, so, I gave Precision Door a call. The prices were in line with most of the garage repair services. Some were higher, some were lower. The salesman that came out to look at replacing the door was very knowledgeable and gave me good quotes on the price of the door. I went with insulated door because my water heater and HVAC were in the garage. He told me that they would replace the single spring with a double spring to help with the even opening of the door. He also told me it would be best to replace the opener. To be honest, the opener was not expensive, and I would have a guarantee with the whole system. Two weeks later, George (the installer) showed up on time and fixed everything immaculately. He also showed my how to set up the wifi app on my opener and even how to program any device that I would get to open the door. I now can open and close my garage door from anywhere I have cell service. I highly recommend using Precision Overhead Garage Door Service and checking out the warranty on their service.

Response from Patrick Behrens Business Owner

Thank you so much for sharing your positive experience and recommendation, Mr. Robinson! We pride ourselves on the quality of products and level of service we provide and are pleased to know you had a great experience. We appreciate your business, and if you need us, just let us know! Thank you for choosing Precision!

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenwood, AR 12/16/2020

available 24/7 outstanding customer service and repair.

Response from Patrick Behrens Business Owner

Thank you, Mr. Odell, for the positive review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is, and do our best to provide convenient appointments based on the customer's needs. Thank you for choosing Precision!

Service: Garage Door Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thanks to Trenton for fixing our garage. Did a great and fast job.

Response from Patrick Behrens Business Owner

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!

Service: Garage Door Repair

Staci Mills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 12/03/2020

Efficient and professional.

Response from Patrick Behrens Business Owner

Thank you Staci for taking the time to leave your review. We appreciate your support! Sincerely, Your Door team at PDS of NWA

Service: Garage Door Opener Install

Product: Garage Door Opener

Marsha Nolan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 12/02/2020

I received same day, courteous professional service . I was given several options of which unit to purchase that would fix the problem by technician Dunn.

Response from Patrick Behrens Business Owner

Thank you Marsha for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Mavis Wilks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garfield, AR 11/30/2020

Excellent response time and service! Trenton Dunn was a pleasure to work with, displayed professionalism, very friendly and knowledgeable. He left the door operating better than it was prior to the breakdown: the cable was broken and the door had partly jumped the track. He took the time to explain operational features of both the doors and the opener, gave me maintenance tips and programmed my remote controls. Well done Trenton!

Response from Patrick Behrens Business Owner

Thank you for your great review Mr. Wilks! We are happy to hear that Trenton was able to get your garage door up and working properly! We appreciate your business, The Precision Family.

Service: Garage Door Repair

Mike

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

High prices & High pressure salesman trying to sell products we didn’t need. Another company did the work we wanted for 1/10th the cost!

Response from Patrick Behrens Business Owner

Thank you Mike for taking the time to leave your review. We need feedback from our customers, both good and bad, to improve our business. We only wish we would have received the review at the time of our service rather than 4 months after we had been to your home, perhaps then we would have been more able to help you become a satisfied customer. We never like to hear that a customer would feel pressured into any decision, as it is our practice to show you the worn parts before ever recommending replacement. Most garage doors are made up of a system of 2 springs, pulleys, rollers, cables, hinges and assorted nuts and bolts. When a part fails, whether it be due to lack of maintenance, the amount of usage, or other contributing factors, it is common to find additional items associated with this failure. I did look over the photos and safety inspection we had completed while in your garage. Your door unfortunately had numerous failing parts including but not limited to a broken spring, damaged cables along with worn center and end bearings. It is always a homeowners choice as to which option they choose, but for homeowners staying in their homes, the best long term solution is to fix the system as a whole, rather than piecing it back together over time, as old parts can drag down the life of new parts. Although everyone's budget and situation is different, our customers over the years have spoken and seem to appreciate our transparent, honest and educational approach. Ultimately, we are pleased to know that you did get these items repaired, as they were potentially dangerous and of serious concern. We would also hope you would consider us in the future should there be the opportunity. Just let us know how we can help. Sincerely, PDS of NWA

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, AR 11/18/2020

I was very impressed with Trenton Dunn. Very friendly, knowledgeable . I believe him to be an asset to your company. I will use your company again. Excellent service.

Response from Patrick Behrens Business Owner

Thank you for that positive review, Ms. Walker! We take pride in having a great team, and we're glad Trenton met your expectations! Thank you for choosing Precision!

Service: Garage Door Opener Install

Product: Garage Door Opener

Jack Blakley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My appointment was made for the same day. The service technicians (one was a trainee) were great. The reason for a 4 is the price and the lack of a 3.5. I had two garage door openers installed (due to two existing ones having stripped belt drives) and I was unpleasantly surprised at the price quoted. I made a decision on the spot to go ahead and replace, but in hindsight I would not have had the units replaced, if I had slept on it overnight. I would encourage people to get more that one quote.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Greg Ferus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Springdale, AR 11/12/2020

Steve and his apprentice did a quick and great job!! Upfront with pricing and what all was included and gave me other options for my consideration. This is the second time I've had Precision to work on my two garage doors and each time it was a great experience. I would suggest them to anyone who would ask.

Response from Patrick Behrens Business Owner

Thank you for your wonderful review Mr. Ferus! We take pride in providing the best possible service to our customers and we are happy to hear that Steve and Trenton were able to do that for you! It's great to have you on our team. We appreciate your business, The Precision Family.

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Darren Morton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Justin was very nice & knowledgeable. He & his assistant worked well & quickly together. The artwork on the work van caught my attention. We had the motor, springs, cables, rollers & bearings replaced.

Response from Patrick Behrens Business Owner

Thank you for your wonderful review Mr. Morton! We take pride in providing the best possible service to our customers and are glad to hear that Justin and Trenton did that for you! We appreciate your business, The Precision Family.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Tim Christianson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 11/09/2020

Very professional and personable. Always great to meet a cheese head.????

Response from Patrick Behrens Business Owner

Thank you for your great review Tim, Aaron says "Go Pack Go!" We appreciate your business, The Precision Family.

Service: Garage Door Repair

Product: Springs

Josh Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Springdale, AR 11/04/2020

Steve and Alex did a great job. Friendly and fast service, was fixed the same day.

Response from Patrick Behrens Business Owner

Thank you for your review Mr. Davis. We take pride in 100% customer satisfaction and glad to hear Steve and Alex were able to do that for you. We appreciate your business, The Precision Family.

Service: Garage Door Repair

Product: Opener

Renee Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenwood, AR 11/02/2020

On time ,very professional ,so far I seem to be loving the finished product and it looks real nice.

Response from Patrick Behrens Business Owner

Thank you for your review Renee! We are happy we were able to get your garage door working properly. We appreciate your business, The Precision Family.

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Oscar Oregon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Travis was a very nice guy, displayed professionalism, and very cordial. He was efficient and he did his job very well. Could not have been more pleased! Thank you Travis!

Response from Patrick Behrens Business Owner

Thank you for your review Mr. Oregon. We take pride in 100% customer satisfaction and we are glad to hear we did that for you. We appreciate your business, The Precision Family.

Service: Garage Door Opener Install

Product: Garage Door Opener

Mike S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 10/26/2020

I was having multiple issues with my garage door opener, broken remotes and a garage door that was falling apart. Worn out, my opener was noisy and my door was making loud booms both just setting idle and operating - original equipment since purchase of my home in 1994. I had seen Precision Door trucks in the area when driving around town and my sister used them for her new garage door install and she was very happy with their service. While on vacation for a week, and wanted to get the problem resolved, I went on their website at 11:00 PM at night and used the CHAT NOW feature to learn more. They took care of setting up an appointment for me! The next day, their senior technician Steve Colley came out promptly and measured for a new insulated replacement door to be ordered and in the meantime replaced my old opener with a new LiftMaster Elite. He got my existing broken garage door running on the new opener until the new door would later arrive. I was impressed by all the new features of the LiftMaster Elite. A nice operating manual comes with it and I really like the inside garage control panel and emergency power feature to open your door when the power is out! Steve took the time to explain all the operational features and programmed my two remote controls for me. He was very friendly and a hard working man that got the job done right. He left telling me I could call him if I had any questions. This is excellent customer service!

Response from Patrick Behrens Business Owner

Thank you for your great review Mike! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business! Best regards, The Precision Family.

Service: Garage Door Opener Install

Product: Garage Door Opener

Edward Lapham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent response time and service. Travis was a pleasure to work with.

Response from Patrick Behrens Business Owner

Thank you for your review Mr. Lapham, we take pride in 100% customer service satisfaction and we are glad we did that for you! We appreciate your business, The Precision Family.

Service: Garage Door Opener Repair

Ready to Experience 5-Star Service?

Join your NWA & River Valley neighbors and let our experts take care of your garage door.

Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618