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Trenton Dunn

Trenton Dunn
Technician
Reviews: 93
Average: 4.92 stars
Background: 10/14/2020
Trenton Dunn has received 93 reviews, averaging 4.92 Stars:
1 2 3 4 5

Trenton Dunn's Bio:

Raised in Deer, Arkansas, Trenton has spent his life learning just what it means to have small town values. Trenton brings with him the understanding that each person’s time is incredibly valuable. Trenton has spent a majority of his time running his own small handy man business, in which he learned to work on vehicles and houses. He also spent quite a bit of time in the restaurant industry. In his free time Trenton enjoys riding his motorcycle and hiking. Trenton also has a big heart when it comes to animals. Trenton looks forward to putting his customer service background into work with each and every customer. We are glad to have Trenton as a part of our team here at Precision Door Service.

Review:

Trenton was prompt, friendly, and knowledgeable. He immediately identified the issue and provided a market standard quote for repairs. He was honest about the need for future repairs and provided several scenarios for price consideration. I would recommend this company to friends and family.

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A Response from: Patrick Behrens

Thank you for the kind words and recommendation, Ms. Mayer. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Review:

On time, had everything needed for the job on the truck, fast and quality installation and professional technician!

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A Response from: Patrick Behrens

Glad we could help, Tilda. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I needed to provide some basic lubrication/maintenance as it had been some time. The door was a little loud. They came out same day, performed a routine annual maintenance, changed out some rollers, lubricated, etc. The tech showed me how I can lubricate at each spot at the right interval. The door is like new and I now know what I should be doing. Very satisfied!

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A Response from: Patrick Behrens

We are glad we could help, Mr. Hyde! If you need anything us, just give us a call! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Was way to expensive. I was told on the phone it wouldn't cost much more than 170. Plus a military discount. The lady had my email wrong and spelled my name incorrectly after repeating 5 times

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A Response from: Patrick Behrens

Thank you for taking the time to talk with me today and giving us the opportunity to rectify the situation for you. We look forward to earning your business again in the future and thank you for trusting Precision Door Service of NWA for your garage door needs!

Comment from: Tommy Binh

I would like to change my rating to 4 stars. Even though I wasn't satisfied, they made the time to make it right. Thank you guys.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technician was prompt curtious and well qualified, he did the service work and put my door back in order.

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A Response from: Patrick Behrens

Glad we could help, Mr. Franklin. If you need anything, please let us know! Thank you for leaving a great review!

Service Provided:
Garage Door Repair

Review:

I would highly recommend Precision Door for services and products. Their quick response and attention to quality repair was impressive. They stand behind their products and offer first rate, professional service. A refreshing experience in today’s “get ahead” business world!

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A Response from: Patrick Behrens

Thank you so much, Ms. Smith! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

We have used Precision Door in the past and the service was excellent. Trenton was on time and did excellent job repairing our door last service call. When it came time to replace the garage door opener we did not hesitate to contact Precision Door. We were pleased to find that Trenton would be installing our new door opener. He did an excellent job installing and explaining the operation and features of the new opener. I would highly recommend Trenton and Precision Door to family and friends.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Johnson! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Wonderful service by Trenton. Thank you! We are getting all of everything replaced. New garage door in 6 weeks! Yay. :)

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A Response from: Patrick Behrens

We are thrilled to hear Trenton provided a great service for you! Thank you for choosing Precision for your garage door needs!! Glad to hear you're excited about your new doors!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Trenton called me to let me know he was on the way, then received a text with Trentons picture to let me know. He was very professional and knowledgeable, and ordered what I wanted very quickly. Thank y'all so much.

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A Response from: Patrick Behrens

We are glad you had a good experience from start to finish. Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Trenton was friendly, knowledgeable and efficient. He had our door back to working properly very quickly. What a good representative for your company. Annette Baker, Van Buren AR

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A Response from: Patrick Behrens

Thank you for the kind words, Ms. Baker! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

They were on time and very professional in their job. I will call them again for any garage door problem. Also, I recommend them.

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A Response from: Patrick Behrens

Thank you for the kind words and recommendation, Ms. Cordero. We strive to provide the best service possible, and we are pleased to hear you noticed. We appreciate your business! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

The service was completed by Trenton Dunn. He was very professional, courteous, and knowledgeable. I would recommend him to all the neighbors.

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A Response from: Patrick Behrens

We love hearing our technicians are providing a great service! Thank you for leaving us a great review. We appreciate your business and look forward to working with you again in the future!

Service Provided:
Garage Door Repair

Review:

My garage door broke Monday morning. Trenton Dunn arrived before noon, walked me through everything, and had it fixed up within two hours. Fast, professional, and very helpful.

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A Response from: Patrick Behrens

We strive to provide the best service to our customers, and we are pleased that we made a great impression! Thank you for taking the time to leave us a review! We truly appreciate your business! Thanks for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technician, Trenton, was very nice, courteous, and professional and helped me understand what needed to be done.

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A Response from: Patrick Behrens

We are happy to hear our technicians continue to provide great service and leave a good impression on our customers. Thank you for taking the time to leave us a review, Ms. Riddles! We appreciate your business and look forward to serving you again in the future!

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

Did a great job. Very professional

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A Response from: Patrick Behrens

Mr. Kimbro, thank you for the great review. We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Had them insulate our garage doors. The technician was outstanding. The finished project looked way better than I had imagined. Would definitely recommend them for any garage door work.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Chester! We are happy to hear you had a great experience with us! If you need us again, just give us a call! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Employee was on time completed job quickly very efficient. Answered all questions very helpful. First time for using this company will definitely recommend it to friends.

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A Response from: Patrick Behrens

We are so glad you had a great experience with us! Thank you for the wonderful review and recommending Precision! We look forward to serving you again, Mr. Snow.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

excellent job in all respect...and good tech repairman

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service and very pleasant!

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A Response from: Patrick Behrens

We are glad to hear you had a great experience with us, Mr. McIntyre. Thank you for choosing Precision and we look forward to serving you again in the future!

Service Provided:
Garage Door Opener Repair

Review:

The pushy tech and his multiple scare tactics about the state of my door was a bit much. He was informed multiple that all he needed to do was fix the door and no I was not replacing the whole system as even the 12 year old opener was to small. He quoted himself several times as the garage door man. His work is completely satisfactory but he 100% cost you a door and operator when I do replace it.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service! The technician (Trent) was on time, very professional and friendly. He immediately surveyed my door, told me what was wrong, suggested parts, and gave me a quote. He then did all the work quickly, precise, and safely. I have no doubt my garage door will be worry free for years to come and if not I will call Precision.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!

Service Provided:
Garage Door Repair

Review:

Trenton was very knowledgeable about my old Lift Master garage opener from 1998, which needed to be replaced He did a very good job of replacing it with a new more powerful one. He was also very patient with connecting the Wi-Fi to the new opener. So I was very pleased with his work. Mary Anne Reilly

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A Response from: Patrick Behrens

Ms. Reilly, thank you for leaving us a review. We are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent contact by chat! Fast service! They were here the next day fully prepared! Excellent professional work! So very pleased with results! Highly recommend this company!

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A Response from: Patrick Behrens

Thank you, Ms. Coleman, for the awesome review and recommendation! We are glad to hear you were happy with the service we provided. Thank you for choosing Precision! We look forward to serving you again in the future.

Service Provided:
Garage Door Repair

Review:

Trenton was our technican. He was professional and very personable. He quickly examined the garage door and assessed the issue. Trenton also helped to reprogram our remotes. Appreciated the GREAT help. Happy to recommend Precision Garage Door

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A Response from: Patrick

Thank you for sharing your positive experience and recommendation, Ms. Collins! We work hard to leave our customers feeling 100% satisfied with our service, and it sounds like Trenton did just that. Thank you for giving us the opportunity to service your home. We appreciate your business, and look forward to working with you again! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Recommended by a friend

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A Response from: Patrick Behrens

Thank you for the positive review, Ms. Culp! We appreciate your business and look forward to working with you in the future!

Service Provided:
Garage Door Opener Install

Review:

I was very satisfied with your service. Precision came to our house on the same day we called on a Saturday. Our service technician was very polite and informative. He serviced our door and worked diligently. He went the extra mile and programmed our cars and phones. We were very pleased with Precision

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A Response from: Patrick Behrens

We are happy to hear you had a great experience with Precision, Mr. Patterson. We appreciate our team, and are always thrilled to hear they are making great impressions on our customers. Thank you for taking the time to leave a review! If you need anything else in the future, give us a call!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

The young man Trenton, was very polite and professional. I would recommend this company to anyone.

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A Response from: Patrick Behrens

Thank you very much for the kind review and recommendation, Chris! We are thrilled to hear you had a great experience with us. Thank you for choosing Precision! We look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Came out same day and had the part to take care of the bad motor on the opener. Tech Trenton was amazing; explained everything they would do and the cost aligned with what I expected to pay. Very personable, professional, friendly, and wonderful service!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience, Ms. Pilcher. We pride ourselves on the quality of products and level of service we provide, and it sounds like Trenton hit that mark with you! We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great guys. Very polite and helpful. Look forward to seeing them again

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A Response from: Patrick Behrens

Glad we could help, Mr. Vaughn! We appreciate your business and look forward to serving you in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I had 3 new garage door openers installed yesterday including having two doors rebuilt (springs, bearings, cables, rollers, etc.) and upgraded a third (spring, bearings and rollers). Trenton Dunn provided exceptional customer service and did an amazing job! I would highly recommend Precision and Trenton!

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A Response from: Patrick Behrens

Thank you, Heather, for the great review and recommendation! We are glad you enjoyed our service. If you need anything else, please let us know. Thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618