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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1296 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was very friendly , new all about the products . Would recommend Percision to others.

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A Response from: Patrick Behrens

Thank you, Kathy, for taking time out of your day to leave us this feedback. We truly appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give Precision a 5+ the tech was very professional and explained everything plus took pictures and showed the differences. He was very complete in checking everything. He went way above and beyond just repairing the remote controls. He checked everything on the garage door. He found wires that were in need of replacement and he took care of that as well as realigned the door to help it open up easier and to protect it. He lubricated everything and made sure before he left that the garage door and the openers were working as best they could. He explained the need for possible future repairs and was very helpful in explaining everything to me. We chose to go with the least expensive repair at this time and he had no problem and was very pleased to do as we asked. He was fantastic! I will never use anyone else but Precision as long as they have employees who are honest and complete in their work. I watched him checking on everything. He was the best! Thank you for helping me to get my garage door openers working again and for the extra care taken to make sure I was safe. Mary

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A Response from: Patrick Behrens

Wow! We are truly humbled by this review, Mary. Thanks again for entrusting us with your project. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and super professional! Called them at 7:45am after the main spring popped on my garage door during the night. Answered quickly and had a technician out that same morning. Provided several pricing options (mild, hot and spicy) and then completed by noon. Ron was great!

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A Response from: Patrick Behrens

Thank you for the awesome feedback, Mr. Capito. We are happy to have been part of your project. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so pleased with the wonderful young man who repaired my garage door this morning. I will ask for him again if I need your services again. You are lucky to have him on your team. HE did a great job and was very nice. Thank you for sending him.

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A Response from: Patrick Behrens

Thank you, Debi, for the kind words. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

An accident in my garage knocked my door off track and damaged some parts.I called Precision bc it had good reviews online. Kevin called me back and came the same afternoon. He worked until the job was finished at 9 PM. He also did a good job of explaining what parts were needed and why. It works smoothly and quietly now.

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A Response from: Patrick Behrens

Thank you, Mary, for the great review. We will always stay until the job is done right, even if it's late into the evening. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician very nice and did a good job...The only thing I just don't like to have someone try to sell me thing that isn't necessary...but we worked to get the job done..

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A Response from: Patrick Behrens

Thank you, Karen, for the feedback. Please know that it is never our intent to "sell" you something, however in your case it was imperative that we change both springs, as they were the same age. This is a well known "best practice" within our industry and why we even cover it on our website (under the topic of "Spring Repair"). Thanks again from everyone at Precision for entrusting us with your project. We appreciate your business and are so glad we could help get you back up and running! Sincerely and Respectfully, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your website is very informative and I was in need of a new opener. I was able to select the best opener for my garage based on the information on your website. I called your office and an installer was at my house a few hours later. The installer was very knowledgeable and confirmed my opener selection and advised that I repair the springs and door rollers/cables, etc. The installer completed the entire installation within a few hours and everything worked as expected. The new opener (belt-drive) is very quiet and the garage door opens/closes perfectly. I will certainly recommend Precision to my neighbors and friends.

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A Response from: Patrick Behrens

Thank you, John, for the great review! We are glad to know you were pleased with the products and service provided. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks your services are very appreciated and we’ll get back with y’all soon on the garage door motor around February or March thanks scott & Ruby hierarchical Have a safe New Year’s Eve.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. & Mrs. Gierach! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called yesterday about my garage door spring breaking. John and Kevin came out first thing this morning and got it fixed quickly and did a great job. John was a super nice and friendly guy and we had a few good laughs too!

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A Response from: Patrick Behrens

Great to know, Misty, so glad we could help. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision came to my house to repair a broken spring. The technician arrived on a timely basis, identified the problem and explained additional services that he could provide. He did so without any sales pressure. He did a great job of explaining what he was going to do; and afterwards walked me through the project. I would highly recommend them.

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A Response from: Patrick Behrens

Thank you, Jim, for the great review. We are glad to know you were pleased with Kevin and your repair service. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Learned of company at a home show and was impressed with quality control and employee training. Followed up with a check on company online. When I called for routine maintenance service, appointment available within 24 hours and good flexibility in time options. Technician Dayton was courteous, friendly, and clearly knowledgeable. Some repairs were recommended but I was given 3 options and there was no hard sell- just clear explanations of parts of system and why work might be needed. Work finished promptly. I was shownhow to perform routine maintenance myself. Very impressed with Precision! Highly recommend!

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A Response from: Patrick Behrens

Thank you, Barbara, for the kind words. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional ,polite,and work conscious .

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A Response from: Patrick Behrens

Thank you, Trisha, for the great review. We are pleased to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John and Ron did a great job. They were very fast and friendly while maintaining a professional attitude. They were there to fix my door within two hours while the other guy guaranteed me a call back with in 24 to 48 hours.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Hiebert! We are happy to hear John and Ron provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dayton did a really good job. He give me a good estimate on what the cost was going to be. He was also very friendly and knew what he was doing. Thank you very much.

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A Response from: Patrick Behrens

Thank you, Mr. Clark, for choosing us at Precision Door. We are ecstatic to hear you were happy with the level of service and your technician. Please don't hesitate to call if you should need us in the future. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great professional and friendly service by Dayton Thouvenell. Would highly recommend Dayton and Precision Door Service.

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A Response from: Patrick Behrens

Thank you, Tahni, for the great review. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars. Technicians were very friendly and helpful. I would recommend them and your company to anyone. Thanks for your prompt service.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Heathman! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very impressed with Jacob and his co-worker service by replacing our garage door opener. They explained what they were going to do and gave us different options. We were very impressed with their professionalism and how they cleaned up after they were done!

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A Response from: Patrick Behrens

Thank you, Mr. Olsen, for taking the time to leave us this great review. We are glad to know you were pleased with the service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great communication - called prior to coming, was able to come sooner than expected, problem diagnosed in less than 10 minutes, and even lubed the doors....incredible customer service. Will definitely use them again!

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A Response from: Patrick Behrens

Thank you, Ashley, for the kind words. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door was hit and bent by our car. We called Precision and they sent Dayton to repair it the same day. Dayton offered us 3 options and the cost of each ahead of time, 2 to repair and 1 to replace. He did an excellent job, replaced the 16 foot brace and had the garage door working in about an hour. I definitely recommend Precision Garage Door in Rogers and the technician, Dayton T.

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A Response from: Patrick Behrens

Thank you, Patty, for the great review. At Precision, pride ourselves on our customer's satisfaction and are glad to hear we hit the mark with your experience. Thanks again for choosing Precision. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great professional and friendly service by Dayton Thouvenell. Would highly recommend Dayton and Precision Door Service.

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A Response from: Patrick Behrens

Thank you, Shirley, for the kind words. We are so glad to hear you were pleased with the service! We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob and Kevin came to give us an estimate on cost of what we were needing. They were very helpful in explaining our options and were super easy to talk to! They were knowledgeable and friendly! NICE guys!

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A Response from: Patrick Behrens

Thank you very much for the wonderful review, Ms. Westbrook! We take pride in providing the best possible service to our customers, and we are happy to hear Jacob and Kevin did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The guys did a Great Job! They arrived on time and completed the job in an orderly and professional manner.

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A Response from: Patrick Behrens

Thank you, Mr. Boothman, for such kind words. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was extremely friendly and efficient. I would highly recommend him to others

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A Response from: Patrick Behrens

Thank you, Nan, for the great review. We will certainly pass along to John just how happy you were with your service. We appreciate your business and thanks again from all of us at PDS of NWA! Best regards, The Precision Family

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for prompt service, capable techs, and excellent service,

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Pike! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were excellent to deal with. Very knowledgeable, polite, and prompt. Definitely would use again, and recommend highly.

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A Response from: Patrick Behrens

Thank you for the kind words, Lonnie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with technician and service

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Secker! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob and (didn’t get the other gentlemen’s name) did an awesome job. Fast, friendly and thorough. No high pressure, just the facts. Highly recommend.

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A Response from: Patrick Behrens

Thank you, Jay, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend Precision Overhead Doors. Before the tech got there, I had a text message giving me some background on my technician and a picture. John did an awesome job fixing my garage door. He was friendly, courteous, and professional. Thanks John!

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A Response from: Patrick Behrens

Thank you for the great review, Shara! We are happy to hear John provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the service men did a good job

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Harper! We appreciate your business! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Home Advisor is the reason for contact Technician (Jacob Bundy) was very professional and gave me all the info I needed to make an educated decision. Thank you for also coming out on a Saturday to help me!!!

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Roark! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Doors

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618