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about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 1485 reviews, averaging 4.88 Stars:
Springdale, AR
Thank you so much for the kind words! It is wonderful to be able to provide great service to our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family
Bella Vista, AR
After installing a new opener, I found the opener wasn’t retaining settings / adjustments. At the risk of damage to my F350 and motorcycle, it was time for a professional review and maintenance check - Luckily, Drew looked beyond my initial concerns and pointed out some areas of unintentional negligence, providing an estimate and had me up and running in no time - Thanks to Drew and all at Precision Door of NWA !
- Patrick
Kevin, thank you for leaving us a review. We're glad that Drew was able to get your new door up and running well! We are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! We appreciate your business! Sincerely, PDS of NWA
Rogers, AR
My husband saw the Precision commercial on TV. We are very pleased with our experience!! Everything they say in the commercial seems to be very TRUE!!! We set up our appointment the same day we called! Our problem was fixed, and we love the new remotes and pad added to the outside door. It's so awesome! The motor and remotes are so quiet compared to our last motors/remotes. Our technician, Jacob, was very knowledgeable. We highly recommend Precision. We had motor replaced on 2 doors and new remotes and pad.
- Patrick
Thank you very much for sharing your positive experience and your recommendation! It is a pleasure to hear that your service was great from start to finish! Jacob is a valuable member of our team. We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
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Residential Installer: Jacob Baggett
Van Buren, AR
Acoya did an amazing job replacing our garage door opener! Precision needs to be very proud of him. Very professional & would highly recommend him & Precision.
- Patrick
Thank you very much for sharing your positive experience and your recommendation. We are proud Acoya is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
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Residential Installer: Acoya Herron
Rogers, AR
Excellent service, in a timely manner and fixed exactly what we needed to repair.
- Patrick
Glad we could help Mr. Cross. We appreciate your business and look forward to serving you in the future!
Fayetteville, AR
I DISCOVERED AT 6 AM THAT THE SPRING ON MY GARAGE DOOR WAS BROKEN. I WENT TO THE PRECISION GARAGE DOOR WEBSITE AND MADE A VIRTUAL APPOINTMENT FOR NOON. THE TECH SHOWED UP AT 10:30 AM, FOUND I ONLY HAD ONE SPRING INSTEAD OF THE TWO REQUIRED FOR A 16-FOOT DOOR. THE DOOR WAS REPAIRED WITH THE ADDED SPRING IN 30 MINUTES. WITH THE SECOND SPRING, THE DOOR OPERATES BETTER THAN EVER. I HIGHLY RECOMMEND PRECISION GARAGE DOOR.
- Patrick
Thank you, Paul for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Rogers, AR
Service was prompt and workmanship seems to be professional. They just left a few hours ago. Replaced the 2 cable drums, cables, and the end bearings on the rod that goes from one end of the door to the other. However, I was very shocked at the humongous markup on the parts. Thats understating it. From what I've looked up on the average retail prices of the parts used, I was charged an average of up to 20 times, that's right, up to 20 times the average retail price as best I can make of it. I can understand business's are in business to make money, but this is definately price gouging. If your garage door doesn't need immediate attention, you might find another company that is more reasonable to do the job. If you choose them, be prepared for just what I described, .I would have given them a 5 star review but I just feel ripped off on the parts prices. Only a one star. The service was great but the rest was something I would expect from a roadside stand in a third world country as far as the parts prices.
- Edwin Williams
Garfield, AR
Steve is always so responsive and good to us! We’ve had issues with our two doors (that were NOT originally installed by Precision Door-unfortunately!) and he’s gone above and beyond trying to get them working appropriately! We can’t say enough good things about Precision Door!
- Patrick
Thank you very much for the kind words, Mr. Dickerson! It is wonderful to have people like Steve on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us and have made Precision your go-to garage door company. Thank you for choosing Precision! We are look forward to working with you in the future!
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Prairie Grove, AR
The service was A+ and they did an awesome job. Couldn’t ask for more. Jacob was great and explained everything very thoroughly. Highly recommend.
- Patrick
Thank you for sharing your positive experience with us, Mr. Ingles! Our goal is 100% customer satisfaction, and it sounds like Jacob achieved that goal with you. We appreciate your business and your recommendation! Best regards, The Precision Family
Bentonville, AR
Quick and efficient service. Employees are nice and answered all my questions!
- Patrick
Thank you for the great review, Ms. Matherly. We are glad we could help. We appreciate your business! Respectfully, Your Door Team at PDS of NWA
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Cave Springs, AR
Very streamlined from online scheduling to completion. Technician Acoya was very professional and met all aspects that you hope for when someone is showing up at your home. Very polite, friendly, efficient with his time, and knowledgeable in his trade.
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Acoya on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Rogers, AR
Our technician, Drew Bates, was extremely courteous and professional. He walked me through every step that he was going to take in not only repairing our garage door, and why he was going to do what he did, but he also explained the cause of the issue. Everything, from the response time from when I made the initial call, to the text that I received with a photo and background info on the technician, to the work that was performed in a very timely and professional manner by a quality technician like Drew, made the whole experience very pleasant and stress free. I would definitely recommend Precision Overhead Garage Door Service to my friends and associates!
- Patrick
Thank you, Mr. Wilson for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA
Fayetteville, AR
Drew and Andrew were great to work with. We originally called them to replace a torsion spring that had busted. Drew identified major issues with our current garage door and system that had been "fixed" by the previous owner over the years. He suggested replacing the door but was not pushy in his pitch. We ultimately went with a full replacement of the door and unit. Install was three days later with Andrew. Andrew did a great job at explaining the new features of the unit and how to change/disconnect any features we didn't want to use. Very satisfied with Precision and its staff. I don't anticipate needing them again, given the quality of their work, but I will highly recommend them to anyone who needs garage door services.
- Patrick
Thank you very much for the amazing review, Mr. Drew! We take pride in providing the best possible service to our customers, and we are happy to hear Drew and Andrew did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family
Bella Vista, AR
Acosta, was great to talk to and a hard worker! Cleaned up and the garage looks great. I took advantage of the Veteran’s discount. Thanks again!
- Patrick
Glad we could help Mr. Jean. We appreciate your business and look forward to serving you in the future!
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Residential Installer: Acoya Herron
Bentonville, AR
Your service at all levels was excellent !
- Patrick
Thank you for sharing your positive experience with us, Mr. Wyatt! Our goal is 100% customer satisfaction. We appreciate your business! Best regards, The Precision Family
Rogers, AR
Same day service- full repair and replace. Friendly, knowledgeable technicians.
- Patrick
Thank you for the great review, Ms. Harris. We appreciate your business!
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Residential Installer: Jacob Baggett
Van Buren, AR
excellent worker, right on time and fixed what needed to be fixed
- Patrick
Glad we could help Ms. Fram. We appreciate your business and look forward to serving you in the future!
Fort Smith, AR
Tech was actually early, polite, and knowledgeable.Great job on diagnosing the problem.
- Patrick
Thank you very much for the kind words, Ms. Snider! We are pleased to hear you are happy with Precision and look forward to working with you in the future!
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Cave Springs, AR
The service man was courteous and addressed the garage door opener problem.
- Patrick
Thank you for leaving a good review, Lona! We appreciate your business!
Huntsville, AR
Justin was extremely professional both in his knowledge of the business and the way he presented himself. We had everything replaced on 3 doors that including openers, motors, rollers, and springs. Justin lived up to the schedule and arrival times provided. I highly recommend both Precision Doors and their technician Justin Peterson. Sincerely, Byram
- Patrick
Thank you, Mr. Mccune for the great review! We will certainly pass along to Justin, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
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Technician: Justin Peterson
Bella Vista, AR
Excellent service by Drew. He provided a variety of solutions to solve my garage door problems. He was on time, quick, professional and he fixed my door. I would definitely recommend Precision to anyone.
- Patrick
Thank you for the kind words, Jerry! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Very nice to talk to and there on time very professional person
- Patrick
Thank you for the great review, Mr. Feliciano. We appreciate your business!
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Rogers, AR
I was having trouble with my garage door opener. I worked on it and worked on it myself trying to fix the problem but it just kept recurring. The service man came out, identified the problem and after about two hours had the problem resolved. I have had zero issues since and am quite pleased.
- Patrick
Glad we could help Mr. Pierson! We appreciate your business and look forward to serving you in the future!
Lowell, AR
I had a new insulated door installed and am extremely pleased with the results. The installers (Chad and Aaron) were very professional and did a great job. The window arrangement was built incorrectly by the manufacturer, but they brought it to my attention immediately after they unpacked it. They assured me a new on would be ordered and installed as soon as it came in. I have never had a quieter door.
- Patrick
We are happy to hear you had a great experiene! Thank you for taking the time to leave a review. We appreciate your business and we're looking forward to working with you in the future!
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Muldrow, AR
Very nice and knowledgeable. And arrived timely. Thank you for having this employee and when I need the opener replaced, I will certainly request him. Thank you.
- Patrick
Thank you for the kind words, Pamala! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Cave Springs, AR
They were great. Came same day and resolved the issue!
- Patrick
Thank you for the great review, Ms. Kaler. We appreciate your business!
Bentonville, AR
Jacob was Great!
- Patrick
Thank you for taking the time to leave us a review and for choosing Precision! Best regards, The Precision Family
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Residential Installer: Jacob Baggett
Fort Smith, AR
I would give this 5 stars....however...I just got back from the grocery store, just hours after the guys finished and discovered 2 dents in the panel just below the panel with the windows in it. I am sick about this. I have taken pictures of them and will text them to you. If you're looking straight on you don't notice them so much but at an angle, they are quite noticeable. The installers were great guys but as expensive as this door was, I wanted it to be perfect. Very disappointed!
- Elaine Lynch
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Bella Vista, AR
Just want to say thank you to Steve for responding so quickly to fix the problem with the garage door trim. Steve is always pleasant to work with and does such a professional job. The Gold’s - ML & Glenda
- Patrick
Thank you so much, Mr. & Mrs. Gold, for taking the time to leave us a review. We are thrilled you had a great experience with Steve. We will be sure to pass along the kind words. Thank you for choosing Precision!
Bella Vista, AR
Showed up on time. Got right to work repairing our garage door. Tech was friendly and knowledgeable.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Precision is always great to work with. They are always quick to respond and very knowledgeable and courteous. I highly recommend them.
- Patrick