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Dustin Mclean

Dustin Mclean
Technician
Reviews: 40
Average: 4.60 stars
Background: 11/10/2021
Drug Test: 11/10/2021
Dustin Mclean has received 40 reviews, averaging 4.60 Stars:
1 2 3 4 5

Dustin Mclean's Bio:

Dustin is a native of Northwest Arkansas and has lived here all of his life. He went to school in Prairie Grove and now makes his home there with his wife Jill. They have been married for 10 years and have a full household with 3 wonderful children! Dustin is a Christian man who loves helping people and solving problems. He has a background in construction and brings those skills with him to Precision Door. When he is not helping people with their garage door problems, he is avidly cheering on the Hogs -Woo Pig Sooey! and spending time with his family.

Review:

Great job and service was awesome! They arrived quick and finished shortly after working in the cold snow flurries! Much appreciated!!!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team, and even better to hear that he takes great care of our customers. We are so happy that you pleased with our services and team members. Thank you for choosing Precision! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Dustin was a great guy.

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A Response from: Patrick Behrens

Thank you, Mr. Weber, for the great review! We will certainly pass along to Jacob; just how happy you were with the service you received. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Review:

This is the company that my contractor used to install our garage doors. I called them up today because a weird noise had developed and low and behold they came out same day and quickly identified and fix the problem. Great service!

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A Response from: Patrick Behrens

Thanks for the review Bill. We are pleased to know you were happy with the service!

Service Provided:
Garage Door Opener Repair

Review:

They came out the same day I called and did a great job, great service and great company to do business with.

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A Response from: Patrick Behrens

Thanks for the kind words Tommy! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Did a very professional job and very quickly.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Danel. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Recomemded by my customers. Service is great.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Aubrey. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I was very impressed with the response time, the gentleman was very knowledgeable and helpful,,took care of the problem, very satisfied with your company, thank you

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

1 2 3 4 5
Date: 10/31/2023
Garage Door Repair
,
Review:

Used another company for years; they claimed to be too busy to come out to our rural home for non-emergency service. Precision has friendly phone representatives, responded in a timely manner, and sent a super technician. Dustin took care of our issues, offered advice on a couple of things, and fixed a problem we hadn't even noticed before his visit. Thank you!!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

We’re Very Grateful to Dustin and his Co-worker for getting our Garage Door Spring repaired in such a Timely Matter.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Mings! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Dustin did a great job.

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A Response from: Patrick Behrens

Thank you, Mr. Burger for the great review! We will certainly pass along to Dustin; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Technician, Dustin arrive at scheduled time, was explained my door problems efficiently. And will be installing new door next week.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team. We hope you are enjoying your new door and thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Techs were great. Diagnosed problem and repaired as needed. Discussed other issues with current doors and decided was in our best interest to replace the current doors (we have been thinking about it anyway). Appreciated the input from the Techs - didn't feel pressured in any way. Was nice to save money too. Looking forward to the new doors. Would recommend.

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A Response from: Patrick Behrens

Thank you, Ms. Foster for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new garage doors and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Dustin serviced our garage door today and in the past. Very polite and knowledgeable. We are very happy with the service we received today. We called in at 8:15 and Dustin was here about 3pm, schedule at 4pm. Nice to have same day service. Thanks

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Review:

Professional, courteous technician. Working on a hot day, he got us fixed up and never complained about the heat.

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A Response from: Patrick Behrens

Thank you for the stellar review, Mr. Byrd! We are proud Dustin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I chose your company from Angi’s List. I was impressed by two things: the promptness of your response and the expertise and politeness of Dustin. I asked him to present a variety of options and he was happy to comply. I felt supported in my decision but not pressured. I am eager to have my new doors installed.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Dustin was very professional. Explained what was needed now and what to expect at some point in the future. We appreciate receiving the text message introducing him prior to his arrival.

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Service Provided:
Garage Door Repair

Review:

Dustin Mclean was courteous and professional. He was very helpful and was on time. I was impressed with his customer service! Expectations were met. Problem was solved. Strongly recommend this company if you are in need of garage door repair and maintenance.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Dustin was very nice and did an awesome job on our doors. This is my second experience with Precision and they are very professional!!!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Absolutely no complaints with the quality of service or the capability and professionalism of the technician. BUT....the price! All of the exact SAME parts can be found online with their current prices. This tells me why the bill was not itemized. That said, it translated to the labor charge alone being $200 for less than 1 hour. We should all be in the garage door business!

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A Response from: Patrick Behrens

Thank you for taking the time to provide us with your feedback. If you could, please give me a call so that we can discuss your concerns further. I've left you a voicemail providing my contact information as well.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very helpful. Great timely service. Very professional service from the man doing repairs.

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A Response from: Patrick Behrens

The you for taking the time to leave us a 5 star review!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Dear Patrick, I appreciate the opportunity to provide feedback. First, all employees have been very courteous and professional. I first knew of your company when I requested an evaluation of the garage door when performing a pre-purchase home inspection. I am curious if the information provided to me after a purchase service call was also provided to the seller. Appears the door and opening mechanism is a "safety issue". The motor is failing which is the actual cause of the remote and wall switch working randomly. Upon assessment, it is recommended that the door be replaced which would include the motor and other items. This is substantial expense that I will now have to incur. I would like the opportunity to discuss this further with you at your convenience. Best Regards, Brenda Lee 903-707-6490

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Your tech was polite and did a good job in the inspection & repairs. However, whenever I was chatting with your website representative on December 11, I was somewhat disappointed. While asking what your service rate was, the rep’s reply stated that it was $89 and that it was waived if the tech completed the work. The rep was confused that it hey had sent me a reply ku intended for someone else. This is very unprofessional and doesn’t make a good impression.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I was very satisfied with the work Dustin McClean did on my garage door. As a disabled senior it was such an inconvenience to have to park my car out on the driveway. When I called your office I was told the man would be here that day and his truck would have all the parts. This young man knew what he was doing and performed an amazing job. He was informative and very honest and polite. Good employee you have there. Thank you for a job well done.

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Service Provided:
Garage Door Repair

Review:

My garage door opener broke on a Sunday morning. Dustin Mclean came out that early afternoon and replaced my garage door opener assembly. He told me my options and he sold me on replacing it with a better garage door opener. Dustin was great. He was very polite and knowledgeable.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Pleased with the service and professionalism of Jacob. Also glad to be able to support a veteran owned business. I served as well and I appreciate your service.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Our garage was up rated. A video was taken to verify how the work done. A job well done in a timely manor.

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Service Provided:
Garage Door Opener Repair

Review:

Return customer.

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A Response from: Patrick Behrens

Thank you for your continued business, Ms. Symonds! We look forward to serving you again in the future. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Review:

So far, totally great! Dustin was super nice and explained everything about why I was having garage door problems. He made sure I understood the warranties and time-frame for ordering the door and parts. If the installers are as good as he was, I will be totally satisfied. I already have told a neighbor about it, and I was also told by a neighbor about her having called you.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Roberts! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

If I could give a half star, I would. I think the rep was kind and knowledgeable but did not care for the “sales pitch” to get me to buy new doors and an overpriced new motor. I had to pay $50 for someone to come out and not fix my issue but instead tell me that his overpriced motor ($1300) may not even work. Very very disappointed!

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Service Provided:
Garage Door Repair

Review:

I was referred by a friend. I was very pleased with the service man’s honesty, professionalism, helpful information to what the problem was and what my choices were. I was very pleased with the quick service the same day that I called. I had saved one or your ads and got the no service call charge! I would recommend Precision Door to everyone!

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A Response from: Patrick Behrens

Thank you for the great review, Karen! We were happy to be of assistance and appreciate the opportunity!

Service Provided:
Garage Door Repair

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Springdale Area

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Rogers/ Bentonville Area

(479)-250-4039

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Bella Vista Area

(479)-802-4646

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Siloam Springs Area

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(479)-259-1076

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McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618