(833)497-3667

Dustin Mclean

Dustin Mclean
Technician
Reviews: 23
Average: 4.30 stars
Background: 11/10/2021
Drug Test: 11/10/2021
Dustin Mclean has received 23 reviews, averaging 4.30 Stars:
1 2 3 4 5

Dustin Mclean's Bio:

Dustin is a native of Northwest Arkansas and has lived here all of his life. He went to school in Prairie Grove and now makes his home there with his wife Jill. They have been married for 10 years and have a full household with 3 wonderful children! Dustin is a Christian man who loves helping people and solving problems. He has a background in construction and brings those skills with him to Precision Door. When he is not helping people with their garage door problems, he is avidly cheering on the Hogs -Woo Pig Sooey! and spending time with his family.

Review:

Dustin was very nice and did an awesome job on our doors. This is my second experience with Precision and they are very professional!!!!

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Dustin Mclean Service Provided:
Garage Door Repair

Product:
Springs

Technician: Dustin Mclean
Review:

Absolutely no complaints with the quality of service or the capability and professionalism of the technician. BUT....the price! All of the exact SAME parts can be found online with their current prices. This tells me why the bill was not itemized. That said, it translated to the labor charge alone being $200 for less than 1 hour. We should all be in the garage door business!

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A Response from: Patrick Behrens

Thank you for taking the time to provide us with your feedback. If you could, please give me a call so that we can discuss your concerns further. I've left you a voicemail providing my contact information as well.

Dustin Mclean Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Dustin Mclean
Review:

Very helpful. Great timely service. Very professional service from the man doing repairs.

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A Response from: Patrick Behrens

The you for taking the time to leave us a 5 star review!

Dustin Mclean Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Dustin Mclean
Review:

Dear Patrick, I appreciate the opportunity to provide feedback. First, all employees have been very courteous and professional. I first knew of your company when I requested an evaluation of the garage door when performing a pre-purchase home inspection. I am curious if the information provided to me after a purchase service call was also provided to the seller. Appears the door and opening mechanism is a "safety issue". The motor is failing which is the actual cause of the remote and wall switch working randomly. Upon assessment, it is recommended that the door be replaced which would include the motor and other items. This is substantial expense that I will now have to incur. I would like the opportunity to discuss this further with you at your convenience. Best Regards, Brenda Lee 903-707-6490

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Dustin Mclean Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Dustin Mclean
Review:

Your tech was polite and did a good job in the inspection & repairs. However, whenever I was chatting with your website representative on December 11, I was somewhat disappointed. While asking what your service rate was, the rep’s reply stated that it was $89 and that it was waived if the tech completed the work. The rep was confused that it hey had sent me a reply ku intended for someone else. This is very unprofessional and doesn’t make a good impression.

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Dustin Mclean Service Provided:
Garage Door Repair

Product:
Cables

Technician: Dustin Mclean
Review:

I was very satisfied with the work Dustin McClean did on my garage door. As a disabled senior it was such an inconvenience to have to park my car out on the driveway. When I called your office I was told the man would be here that day and his truck would have all the parts. This young man knew what he was doing and performed an amazing job. He was informative and very honest and polite. Good employee you have there. Thank you for a job well done.

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Dustin Mclean Service Provided:
Garage Door Repair

Technician: Dustin Mclean
Review:

My garage door opener broke on a Sunday morning. Dustin Mclean came out that early afternoon and replaced my garage door opener assembly. He told me my options and he sold me on replacing it with a better garage door opener. Dustin was great. He was very polite and knowledgeable.

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Dustin Mclean Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Dustin Mclean
Review:

Pleased with the service and professionalism of Jacob. Also glad to be able to support a veteran owned business. I served as well and I appreciate your service.

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Dustin Mclean Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Dustin Mclean
Review:

Our garage was up rated. A video was taken to verify how the work done. A job well done in a timely manor.

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Dustin Mclean Service Provided:
Garage Door Opener Repair

Technician: Dustin Mclean
Review:

Return customer.

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Dustin Mclean Service Provided:
Garage Door Opener Repair

Technician: Dustin Mclean
Review:

So far, totally great! Dustin was super nice and explained everything about why I was having garage door problems. He made sure I understood the warranties and time-frame for ordering the door and parts. If the installers are as good as he was, I will be totally satisfied. I already have told a neighbor about it, and I was also told by a neighbor about her having called you.

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Dustin Mclean Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Dustin Mclean
Review:

If I could give a half star, I would. I think the rep was kind and knowledgeable but did not care for the “sales pitch” to get me to buy new doors and an overpriced new motor. I had to pay $50 for someone to come out and not fix my issue but instead tell me that his overpriced motor ($1300) may not even work. Very very disappointed!

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Dustin Mclean Service Provided:
Garage Door Repair

Technician: Dustin Mclean
Review:

I was referred by a friend. I was very pleased with the service man’s honesty, professionalism, helpful information to what the problem was and what my choices were. I was very pleased with the quick service the same day that I called. I had saved one or your ads and got the no service call charge! I would recommend Precision Door to everyone!

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A Response from: Patrick Behrens

Thank you for the great review, Karen! We were happy to be of assistance and appreciate the opportunity!

Dustin Mclean Service Provided:
Garage Door Repair

Technician: Dustin Mclean
Review:

Dustin carefully and quickly diagnosed the issue and what was needed to repair the door to working order. Also showed a repair/replacement estimate. After repair he ensured that the repair was correct, and made necessary adjustments to get the door opening/closing correctly.

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Dustin Mclean Service Provided:
Garage Door Repair

Technician: Dustin Mclean
Review:

The tech. was very friendly and knew his doors and hardware. He was there before the time he was suppose to be.

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Dustin Mclean Service Provided:
Garage Door Repair

Technician: Dustin Mclean
Review:

Dustin was exceptionally courteous and engaging.

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Dustin Mclean Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Dustin Mclean
Review:

We used Precision Door aproximately 4 years ago, purchasing our garage door and opener ... they were wonderful! So we called them again, this time for problems with the door not opening and sometimes not closing and needing our remotes reset. Dustin Mclean came out this morning and checked, adjusted and oiled everything. He also recommended a surge protector for the opener (great idea). I highly recommend Dustin Mclean and Precision Door. Professional, Prompt, Courteous and Knowledgeable.

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Dustin Mclean Service Provided:
Garage Door Repair

Product:
Cables

Technician: Dustin Mclean
Review:

Not cheap. But after two failed attempts with another company at fixing our issue, it appears they have resolved the problem and with a lifetime warranty! They were here maybe an hour or more, and had us up and running smoother than ever before.

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Dustin Mclean Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Dustin Mclean
Review:

I called Precision to fix a broken spring. They came out promptly and gave a bid of $1100.00 to my wife. I told them to to leave. I then called Southwest Garage Door Co who came out and fixed my garage doo for $175.00. I paid Precision their $49.95 service fee and save almost $1000.00 by using Southwest. Thanks Precision for costing me and extra $50 for nothing. You guys are the storm chasers of garage doors. I won’t waste my time calling you again.

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Dustin Mclean Service Provided:
Broken Garage Door Spring Repair

Technician: Dustin Mclean
Review:

nice young man....great job

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Dustin Mclean Service Provided:
Garage Door Repair

Technician: Dustin Mclean
Review:

Outstanding customer service and craftsmanship

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Dustin Mclean Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Dustin Mclean
Review:

I had trouble locating someone to service our overhead door. Very frustrated with the companies I called. My experience from beginning to end with Precision Overhead Doors was in complete contrast. They answered my call immediately, and scheduled a technician for the very next day. A highly qualified and courteous tech arrived on the exact time promised, listened to my concerns, and offered alternative solutions in a way that I could understand. He went about the work we agreed on and charged a fair price. A very professional company.

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Dustin Mclean Service Provided:
Garage Door Repair

Technician: Dustin Mclean
Review:

Pleasure doing business with Precision Door. Your technician Dustin was very professional throughout the install process. I will recommend Precision Door to my neighbors if they ever need help with their garage door opener. Lou

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Dustin Mclean Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Dustin Mclean
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756

License

AR License #
0365280618