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Cade Mercell

Cade Mercell
Technician
Reviews: 15
Average: 4.73 stars
Cade Mercell has received 15 reviews, averaging 4.73 Stars:
1 2 3 4 5

Cade Mercell's Bio:

Cade, a native of Oklahoma, spent his formative years in Southwest Missouri, fostering a diverse skill set that includes a background in CNC machining and home remodeling. This experience has given him the capability to deliver exceptional service for your garage door needs. Outside of his professional pursuits, Cade finds solace in reading and the outdoors, taking pleasure in appreciating the natural environment. Furthermore, he faithfully dedicates quality time to his family. With a robust foundation in CNC machining and home remodeling, Cade brings a unique blend of technical proficiency and hands-on experience to his approach. He is well-equipped to address and resolve various complexities associated with garage door systems, ensuring optimal functionality. Motivated by a dedication to customer satisfaction, Cade eagerly anticipates the opportunity to devise solutions for your garage door requirements. His goal is to ensure that your garage door operates seamlessly, aligning with your preferences and expectations.

Review:

Cade Mercell arrived on time, actually a little earlier, and did an excellent job of servicing our garage doors and fixing the problems we were experiencing. We will definitely recommend Precision Garage Door Service

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Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

Cade was extremely helpful and knowledgable and we will definitely be using Precision Garage Door service again!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision!

Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

Fast service, Cade was very Straight forward explaining the repairs our garage door needed. Highly recommend this company.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Lopatofsky! We are proud Cade is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

Cade did a great job. you are fortunate to have a professional like him working for you.

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A Response from: Patrick Behrens

Thank you so much for the kind words, Mr. Davis! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Cade Mercell Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Cade Mercell
Review:

great service excellent young service man personal, well trained, can not say good things

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A Response from: Patrick Behrens

Thank you, Mr. Gates for the great review! We are certainly happy you were pleased with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

Our remote was not working, even after we changed the battery. The technician came out and played with it and got it working. He then evaluated our Genie Garage Door opener and tightened one of the light bulbs. He offered to replace the unit, but we won't at this time

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A Response from: Patrick Behrens

Glad we could help Mr. Wheeler! We appreciate your business and look forward to serving you in the future!

Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

New door opener is amazing so much quieter than our last great choice going with the belt drive. Tech was great to talk about options and was very informative for future will plan on doing business with Precision again.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! We value our members of our team and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Cade Mercell Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Cade Mercell
Review:

Thank you Cade. He was very knowledgeable and courteous.

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A Response from: Patrick Behrens

Thank you, Twyla for the great review! We will certainly pass along to Cade; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Cade Mercell Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Cade Mercell
Review:

Excellent and timely service. I was referred to you by a family member and I am very satisfied with the work. Thank you so much.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Ms. Bowman! Thank you for choosing Precision!

Cade Mercell Service Provided:
Broken Garage Door Spring Repair

Technician: Cade Mercell
Review:

Booking services was easy and Cade Mercell showed up early and got my garage door fixed within an hour. He was very professional and explained all the repairs and expenses very thoroughly. Amazing customer service from Cade. Will use Precision again for any future repairs on my garage doors. Thank you!

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Cade is valuable members of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

This is the second time (different houses) I have used this business and the services were performed in a very professional manner. Definitely recommend.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Garrison! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

Tack was very friendly. Very knowledgeable. And explained what issues he corrected. And what further issues I might see.

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A Response from: Patrick Behrens

Glad we could help Mr. Eatmon. We appreciate your business and look forward to serving you in the future!

Cade Mercell Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Cade Mercell
Review:

Quick response and replaced old opener in one hour. Fair price.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Kutz. We appreciate your business!

Cade Mercell Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Cade Mercell
Review:

Cade arrived early and did a good job lubricating the garage door which was making a lot of noise. He took the time to show us what issues to look for and how to lubricate the door ourselves. We have been pleased with the Precision customer service for many years.

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A Response from: Patrick Behrens

Thank you for taking the time to leave a review, Mr. Long. We are happy to hear that you continue to have great experiences with us! Thank you so much for your continued business. We look forward to serving you again in the future!

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

Called to schedule someone to fix a 22 year garage door with an 8 year broken spring. Was told $99 to $299. Service guy shows up and says he will ONLY replace with 2 springs for $800 to $1100. I say no but then have to pay $50 for him to leave. Was never told about a service call fee.

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A Response from: Mike Rewerts

Thank you for your Review. We need feedback from our customers, both satisfied and unsatisfied, to improve our business. It will help us achieve our goal of 100% Customer Satisfaction. In your case, I understand that you are displeased with our Service Fee. When we spoke I understood that the Service Fee was NOT mentioned to you, and I immediately refunded the $49.95 for you. The reason for the Service Fee as we discussed on our call is to cover the high cost of having trucks and employees available 24 hours 7 days a week. The Service Fee as we spoke also includes a 27 point Safety Inspection, and any of our recommendations of repairs that may be needed to get you back to having a fully operating garage door that's safe for you and your family. We appreciate your business. Please don't hesitate to contact me to discuss anything further.

Comment from: A. Bender

Yes if I could 5 star the customer service I sure would! Thank you Mike for contacting me and refunding the service fee. I greatly appreciate it. Cade was super nice also!

Cade Mercell Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Cade Mercell
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618