About Cade
Outside of his professional pursuits, Cade finds solace in reading and the outdoors, taking pleasure in appreciating the natural environment. Furthermore, he faithfully dedicates quality time to his family.
With a robust foundation in CNC machining and home remodeling, Cade brings a unique blend of technical proficiency and hands-on experience to his approach. He is well-equipped to address and resolve various complexities associated with garage door systems, ensuring optimal functionality.
Motivated by a dedication to customer satisfaction, Cade eagerly anticipates the opportunity to devise solutions for your garage door requirements. His goal is to ensure that your garage door operates seamlessly, aligning with your preferences and expectations.
Professional
Focused
Reviews for Cade Mercell
David Pickard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Came when they said they would. No pressure advice. Allowed to make my own choices. Excellent service. Would recommend!
Service: Garage Door Repair
Ron Montgomery
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Cade arrived right on time and went to work immediately and fixed our OH door. It was very apparent he knew what he was doing. He cleaned up as he worked and left no mess. I would definitely use Precision Over Head Door and Cade again if the need arises. Thank you for a job well done.
Service: Garage Door Repair
Product: Springs
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Cade was Very helpful and very respectful and as soon as I have the money I will be contacting him to have the new door put in
Thank you very much for the kind words, Mr. Miner! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Service: Install Garage Doors
Product: Garage Doors
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Cade Mercell was extremely professional and friendly. He was patient with me and clearly explained all the available repair options for my garage door. He arrived to fix a broken spring but we ended up replacing all the parts and the operator. Great customer service and huge asset for Precision.
Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new parts and that you have a lifetime relationship with us. Thank you for choosing Precision!
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We called Precision Door on Saturday after experiencing damage to the roller channels on our garage door. Precision offered to send a technician out on Sunday, but we were able to get the door closed and elected to wait until a weekday for service. They scheduled & texted our appointment time, then texted a reminder day before, texted a picture of the technician 15 minutes before the appointment, then the technician called 10 minutes before to verify I was home. All great communication! Our technician, Cade, arrived as scheduled, fixed the door like new, answered all our questions, discussed homeowner tips, and left us feeling that we received an excellent value for his service and for our time! Thank you, Cade!!
Thank you very much for sharing your positive experience and your recommendation, Mr. Brown! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference. We will be sure to pass along the kind words to Cade. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Service: Garage Door Repair
Product: Cables
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellence service to help our doors consistently go up and down. Faulty wiring was causing us such frustration and Cade found the culprit. Thank you!
Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Service: Garage Door Repair
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response, on time and very personable. Cabe Mercell did a really good job.
Ken, thank you for leaving us a review. We're glad that Cade was able to get your door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!
Service: Garage Door Opener Repair
Wayne Mannella
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On 3/29/24 Precision Door technician Cade Mercell repaired our garage door that was not operating properly. Cade arrived at my home at the scheduled appointment time and got the door operating well. He was totally professional and answered any questions that my wife and I had. …In addition, the appointment was made on Thursday evening at 8:00 PM and Cade arrived the next morning at 11:00 AM. Obviously, this was such excellent service. Thank You, Wayne M.Mannella
Thank you very much for sharing your positive experience and your recommendation, Wayne! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Cade! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Service: Garage Door Repair
Product: Garage Door Opener
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very helpful and professional.
Thank you for the great review, Mr. & Mrs. Jackson! We appreciate your business.
Service: Garage Door Repair
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Cade Mercell arrived on time, actually a little earlier, and did an excellent job of servicing our garage doors and fixing the problems we were experiencing. We will definitely recommend Precision Garage Door Service
It is a pleasure to hear that your service was great from start to finish! Cade is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision! Best regards, The Precision Family
Service: Garage Door Opener Repair
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Cade was extremely helpful and knowledgable and we will definitely be using Precision Garage Door service again!
Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision!
Service: Garage Door Opener Repair
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast service, Cade was very Straight forward explaining the repairs our garage door needed. Highly recommend this company.
Thank you for the stellar review and recommendation, Mr. Lopatofsky! We are proud Cade is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Service: Garage Door Repair
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Cade did a great job. you are fortunate to have a professional like him working for you.
Thank you so much for the kind words, Mr. Davis! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Service: Garage Door Repair
Product: Rollers
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
great service excellent young service man personal, well trained, can not say good things
Thank you, Mr. Gates for the great review! We are certainly happy you were pleased with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Service: Garage Door Repair
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our remote was not working, even after we changed the battery. The technician came out and played with it and got it working. He then evaluated our Genie Garage Door opener and tightened one of the light bulbs. He offered to replace the unit, but we won't at this time
Glad we could help Mr. Wheeler! We appreciate your business and look forward to serving you in the future!
Service: Garage Door Opener Repair
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
New door opener is amazing so much quieter than our last great choice going with the belt drive. Tech was great to talk about options and was very informative for future will plan on doing business with Precision again.
It is a pleasure to hear that your service was great from start to finish! We value our members of our team and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you Cade. He was very knowledgeable and courteous.
Thank you, Twyla for the great review! We will certainly pass along to Cade; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Service: Broken Garage Door Spring Repair
Product: Springs
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent and timely service. I was referred to you by a family member and I am very satisfied with the work. Thank you so much.
Thank you very much for sharing your positive experience and your recommendation, Ms. Bowman! Thank you for choosing Precision!
Service: Broken Garage Door Spring Repair
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Booking services was easy and Cade Mercell showed up early and got my garage door fixed within an hour. He was very professional and explained all the repairs and expenses very thoroughly. Amazing customer service from Cade. Will use Precision again for any future repairs on my garage doors. Thank you!
It is a pleasure to hear that your service was great from start to finish! Cade is valuable members of our team. Thank you for taking the time to leave us a review and for choosing Precision!
Service: Garage Door Repair
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This is the second time (different houses) I have used this business and the services were performed in a very professional manner. Definitely recommend.
Thank you very much for the kind words, Mr. Garrison! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!
Service: Garage Door Repair
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tack was very friendly. Very knowledgeable. And explained what issues he corrected. And what further issues I might see.
Glad we could help Mr. Eatmon. We appreciate your business and look forward to serving you in the future!
Service: Garage Door Repair
Product: Rollers
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response and replaced old opener in one hour. Fair price.
Thank you for the great review, Mr. Kutz. We appreciate your business!
Service: Garage Door Opener Install
Product: Opener
Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Cade arrived early and did a good job lubricating the garage door which was making a lot of noise. He took the time to show us what issues to look for and how to lubricate the door ourselves. We have been pleased with the Precision customer service for many years.
Thank you for taking the time to leave a review, Mr. Long. We are happy to hear that you continue to have great experiences with us! Thank you so much for your continued business. We look forward to serving you again in the future!
Service: Garage Door Repair
A. Bender
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Called to schedule someone to fix a 22 year garage door with an 8 year broken spring. Was told $99 to $299. Service guy shows up and says he will ONLY replace with 2 springs for $800 to $1100. I say no but then have to pay $50 for him to leave. Was never told about a service call fee.
Thank you for your Review. We need feedback from our customers, both satisfied and unsatisfied, to improve our business. It will help us achieve our goal of 100% Customer Satisfaction. In your case, I understand that you are displeased with our Service Fee. When we spoke I understood that the Service Fee was NOT mentioned to you, and I immediately refunded the $49.95 for you. The reason for the Service Fee as we discussed on our call is to cover the high cost of having trucks and employees available 24 hours 7 days a week. The Service Fee as we spoke also includes a 27 point Safety Inspection, and any of our recommendations of repairs that may be needed to get you back to having a fully operating garage door that's safe for you and your family. We appreciate your business. Please don't hesitate to contact me to discuss anything further.
Service: Broken Garage Door Spring Repair
Product: Springs
License
AR License #0365280618
Comment from A. Bender
Yes if I could 5 star the customer service I sure would! Thank you Mike for contacting me and refunding the service fee. I greatly appreciate it. Cade was super nice also!