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Read what people are saying
about Precision Garage Door in:
Fort Smith/ River Valley Area, AR
Precision Garage Door of NWA & River Valleyhas received 170 reviews, averaging 4.78 Stars:
Muldrow, AR
Thank you, Brett, for the kind words. We are so glad to hear you were happy with your service. We appreciate your business and look forward to working with you! Sincerely, PDS of NWA
Lavaca, AR
Overhead door couldn’t make it out today and I had to miss work. Your tech made it out and did a quality job!
- Louis Brashears
We're so glad we could help, Mr. Brashears. We appreciate you business and look forward to working with you again in the future! Sincerely, PDS of NWA
Product:
Fort Smith, AR
I am pleased with the repair work John did on my garage door. I appreciate the prompt service and I would highly recommend Precision Door NWA.
- Carolyn Whitlow
Glad to hear it, Carolyn. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA
Alma, AR
The Technician/Installer was very professional, courteous, and knowledgeable of his responsibility as a Installer. He educated us on things we should do to keep our garage operating properly. Yes, I would encourage other home owners to use precision Door Service. They work with you financially to ease the cost. I rate from 1 to 5 one the lowest five the highest; I give this company a high 5 ???? star rating. Excellent work. Thank you.
- Johnny Moore
Thank you for sharing your positive experience with us, Mr. & Mrs. Moore! Our goal is 100% customer satisfaction, and it sounds like Travis achieved that goal with you. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Alma, AR
The service call was 50 dollars to fix a something that took 2 minutes to fix which I didn't have a problem with but he wanted 150 dollars more to fix after getting here I realized this was nothing but a scam gave him his 50 dollars and sent him on his way. I had to make a special trip back to fix it myself and it literally took 2 minutes I don't appreciate being scammed!
- James Jewell
Mr. Jewell, As the Owner and a Sanctioned trainer for the industry here at Precision Door Service of NWA, I would like to sincerely apologize for how you interpreted your experience. Our policy states that there is a service fee for a technician to come out to your property and diagnose the issue with your door when it comes to repairs. This was quoted upfront in your phone call with us when you scheduled your appointment. After arriving at your property and upon doing his inspection, our technician diagnosed your 10 ft high (Commercial Door) as being off the tracks due to lack of maintenance, and a few (noted) worn parts. You were then presented with not one, but three different options based on your current and future plans for the door. Our options were designed to fix not just the door being off track, but also the root cause for why it happened and a warranty provided. When presented with the solution and fees associated with, you then denied the service, which is completely up to you. Please understand, we always have our customer's best interest at heart in all we do, and although you chose not to use us this time, we would hope that we might still have the opportunity to earn your business in the future. Sincerely and respectfully, Patrick
Van Buren, AR
Dayton did a really good job. He give me a good estimate on what the cost was going to be. He was also very friendly and knew what he was doing. Thank you very much.
- DAVID W CLARK
Thank you, Mr. Clark, for choosing us at Precision Door. We are ecstatic to hear you were happy with the level of service and your technician. Please don't hesitate to call if you should need us in the future. We appreciate your business! Sincerely, PDS of NWA
Fort Smith, AR
John was extremely friendly and efficient. I would highly recommend him to others
- Nan Thompson
Thank you, Nan, for the great review. We will certainly pass along to John just how happy you were with your service. We appreciate your business and thanks again from all of us at PDS of NWA! Best regards, The Precision Family
Arkoma, AR
the service men did a good job
- J.R. Harper
Thank you for the great review, Mr. Harper! We appreciate your business! Best regards, The Precision Family
Product:
Van Buren, AR
Professional and efficient.
- Chuck Harkins
Thank you for the great review, Mr. Harkins! We appreciate your business! Best regards, The Precision Family
Fort Smith, AR
Excellent service.
- Curtis Sawyer
Thank you, Mr. Sawyer, for allowing us the opportunity to serve you. We appreciate your business and are glad we could help! Sincerely, Your Door Team at PDS of NWA
Product:
Van Buren, AR
Very professional and very knowledgeable. Explained everything thing in detail. I would highly recommend this company. I will definitely use them again. Also My repairman ( Jacob Austin) was very respectful and polite. Thank you for a job well done.
- Tina Hoffman
Thank you, Tina, for the stellar review. As for how polite Jacob was, well - that's just who we are. We deal with customers at their homes; you (our customer) deserve nothing less than the very best we have to offer. Thanks again for entrusting us with your garage door issues and know we appreciate your business! Sincerely, PDS of NWA
Product:
Fort Smith, AR
Excellent service. Great customer service as well.
- Nigel Otero
Thank you, Mr. Otero, for the kind words. We are pleased to know you were happy with your service and we appreciate your business! Sincerely, PDS of NWA
Product:
Van Buren, AR
Outstanding work from your fantastic employee! He was very knowledgeable, professional and generally a nice young man.
- Nancy Ables
Thank you, Mrs. Ables, for the kind words. We are so glad to hear you enjoyed working with Wes and that he was able to get you fixed up. We understand that in this day and time, it is an inconvenience and often even a scary situation when you have to have a stranger come into your home to do work. This is why I will always send someone to your home I would be willing to have at my own, if just my wife and kids were there. You can rest assured that all our employees are thoroughly background checked, drug tested, kid friendly, and mother approved. We are committed to providing the most professional level of service, parts, and employees to our customers. Simply put - YOU DESERVE IT! Thanks again from all of us for choosing Precision. We appreciate your business and look forward to working with you in the future! Your Friends, PDS of NWA
Product:
Alma, AR
Very professional. I knew exactly what Jacob was going to do and exactly what the cost would be before he ever started. Jacob did an inspection and listed everything that needed to be done and gave me options to accomplish it. The work was done in a timely manner with excellent skill. Thanks Jacob and when the other one goes out I WILL be calling you.
- Carl Humphreys
Thank you, Mr. Humphreys, for the great review. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA
Product:
Alma, AR
Customer Service call Center was a superb start to a wonderful experience, tech was on early side of same day service call, very polite and done a fabulous job, I will be calling for any future need on my Garage Door
- JD Askins
Thanks for the kind words, Mr. Askins. It was truly a pleasure serving you. We appreciate your business! PDS of NWA
Fort Smith, AR
I thought I had called another local company to come out and fix my garage door when I googled them and had called Precision by mistake. That mistake ended up being in my favor because they showed up when I got off work, on time, and serviced my garage door and got it closing again. Very professional and I will recommend Them to all my friends, family, and co-workers!
- Pam Thompson
Thank you, Mrs. Thompson, for dialing us by mistake. We enjoy working with new customers and are extremely pleased to hear you were happy with our service. Remember, our phones are answered 24/7 and appointments are available around your schedule, so please don't hesitate to give us a call if you should need us. We appreciate your business and look forward to serving you again in the future! Respectfully, PDS of NWA
Product:
Fort Smith, AR
Your positive customer reviews led me to call you when the spring on the garage door broke. I would say the positive reviews were well merited as I will add my name to those who felt they received 5 star service. Very professional service with clear and precise explanation of choices available and their costs and coverages. Technician was very polite and courteous and I felt went above and beyond in his inspection, explanations, and installation. After the job was completed he reviewed all aspects with me and we confirmed operation. I would most certainly recommend Precision.
- S Burns
Thank you, Mrs. Burns, for the kind words. We are so happy to hear you were 100% satisfied with your service. We appreciate your business and hope you enjoy your new Garage Door and Opener! Sincerely, Your Door team at PDS of NWA
Product:
Greenwood, AR
The technician, Jacob, was great. He was very clear about what needed to be fixed. He stayed late to install the new opener and was very friendly and courteous. I am very happy with the overall experience.
- Jared Miller
We appreciate the opportunity to earn your business, Mr. Miller, and we are willing to do what it takes to keep it! Thank you from everyone here at Precision for entrusting us with your Garage Door problem. Best regards, The Precision Family
Product:
Fort Smith, AR
Excellent and quick service; very professional technician.
- Edgar Rodas
Thank you for taking the time to write us a review, Mr. Rodas. We appreciate your business and look forward to working with you again in the future! Best regards, The Precision Family
Fort Smith, AR
Professional, timely, and considerate of my time. John was great and explained everything thoroughly.
- Julie Hough
Thank you, Julie, for the kind words. We appreciate your business and wish you and your family a very Merry Christmas from all of us here at Precision! Best regards, The Precision Family
Product:
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
We were needing an estimate on our door because our 16 year old backed into it. Our technician was very knowledgeable and friendly. He walked me through the estimate and made sure to answer any questions I had.
- Brett Vann