4.8 1 2 3 4 5 286 Reviews

From Fort Smith/ River Valley, AR Homeowners

Garage Door Repair in Fort Smith/ River Valley, AR - Page 7

Precision Garage Door

Same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Fort Smith/ River Valley, AR FREE Service Call With Garage Door Repair over $100

Serving Fort Smith/ River Valley, AR

Proudly serving the Fort Smith/ River Valley community with same day service.

Service truck

Local Garage Door Repair in Fort Smith/ River Valley, AR

Precision Garage Door of All Of Northwest Arkansas provides same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Fort Smith/ River Valley homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Fort Smith/ River Valley and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 283 most recent customer reviews

Precision Garage Door of NWA is reviewed very positively across the Fort Smith / River Valley area, with customers consistently praising fast response, professional technicians, clear explanations, and dependable repairs and installations. Reviewers frequently describe the team as courteous, knowledgeable, and efficient, and many note that service calls are handled promptly with thorough communication and clean work. Customers also often mention strong results on garage door repairs and opener or full door installations, with many saying the finished work operates smoothly and looks or sounds better than before.

What Customers in Your Area Mention Most

Professionalism (148) Customers repeatedly describe the technicians as professional, courteous, respectful, and well mannered, often noting that they presented themselves well and handled the work carefully. Expertise (132) Reviewers commonly praise the team's knowledge, problem-solving, and ability to diagnose issues quickly, explain options clearly, and complete the right repair. Responsiveness (121) Customers frequently say Precision Garage Door of NWA responds quickly, often with same-day or next-day service, fast callbacks, and prompt scheduling. Speed (104) Many reviews highlight how quickly repairs and installations were completed, with customers often mentioning short visit times and efficient turnaround. Communication (98) Reviewers consistently appreciate clear explanations, advance arrival updates, follow-up calls or texts, and technicians who walk customers through the work and options. Service (92) Customers often describe the overall service experience as excellent, helpful, courteous, and customer-focused from the office through the technician visit. Workmanship (79) Many reviews praise the quality of the repair or installation, saying the door, opener, or parts were fixed correctly, worked smoothly, and looked or sounded better afterward. Friendliness (74) Reviewers frequently mention friendly, pleasant, personable technicians who are easy to talk to and make the experience comfortable. Reliability (61) Customers often say the company is dependable and consistent, noting that they show up when promised, have the needed parts on the truck, and get the job done right.

Recent Reviews from Fort Smith/ River Valley, AR

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ozark, AR 01/23/2023

On time, had everything needed for the job on the truck, fast and quality installation and professional technician!

Response from Patrick Behrens Business Owner

Glad we could help, Tilda. We appreciate your business and look forward to serving you in the future!

Service: Garage Door Repair

Product: Springs

Brenda Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenwood, AR 01/16/2023

Dear Patrick, I appreciate the opportunity to provide feedback. First, all employees have been very courteous and professional. I first knew of your company when I requested an evaluation of the garage door when performing a pre-purchase home inspection. I am curious if the information provided to me after a purchase service call was also provided to the seller. Appears the door and opening mechanism is a "safety issue". The motor is failing which is the actual cause of the remote and wall switch working randomly. Upon assessment, it is recommended that the door be replaced which would include the motor and other items. This is substantial expense that I will now have to incur. I would like the opportunity to discuss this further with you at your convenience. Best Regards, Brenda Lee 903-707-6490

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Tommy Binh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Barling, AR 01/11/2023

Was way to expensive. I was told on the phone it wouldn't cost much more than 170. Plus a military discount. The lady had my email wrong and spelled my name incorrectly after repeating 5 times

Response from Patrick Behrens Business Owner

Thank you for taking the time to talk with me today and giving us the opportunity to rectify the situation for you. We look forward to earning your business again in the future and thank you for trusting Precision Door Service of NWA for your garage door needs!

Comment from Tommy Binh

I would like to change my rating to 4 stars. Even though I wasn't satisfied, they made the time to make it right. Thank you guys.

Service: Garage Door Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenwood, AR 12/21/2022

Trenton called me to let me know he was on the way, then received a text with Trentons picture to let me know. He was very professional and knowledgeable, and ordered what I wanted very quickly. Thank y'all so much.

Response from Patrick Behrens Business Owner

We are glad you had a good experience from start to finish. Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!

Service: Garage Door Repair

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 12/12/2022

Your tech was polite and did a good job in the inspection & repairs. However, whenever I was chatting with your website representative on December 11, I was somewhat disappointed. While asking what your service rate was, the rep’s reply stated that it was $89 and that it was waived if the tech completed the work. The rep was confused that it hey had sent me a reply ku intended for someone else. This is very unprofessional and doesn’t make a good impression.

Response from Patrick Behrens Business Owner

Thank you for taking the time to leave us a review, Mr. Webb. We appreciate your business.

Service: Garage Door Repair

Product: Cables

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 12/02/2022

Trenton was friendly, knowledgeable and efficient. He had our door back to working properly very quickly. What a good representative for your company. Annette Baker, Van Buren AR

Response from Patrick Behrens Business Owner

Thank you for the kind words, Ms. Baker! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service: Garage Door Repair

Walter Hammock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 11/25/2022

Justin and Jason did an absolutely wonderful job installing my new garage door opener. It broke the night before Thanksgiving and they were here the day after Thanksgiving fixing it that’s pretty good service in anybody’s book. The work was exemplary. It wasn’t inexpensive, but you get what you pay for

Service: Garage Door Opener Install

Product: Opener

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 11/20/2022

I was very satisfied with the work Dustin McClean did on my garage door. As a disabled senior it was such an inconvenience to have to park my car out on the driveway. When I called your office I was told the man would be here that day and his truck would have all the parts. This young man knew what he was doing and performed an amazing job. He was informative and very honest and polite. Good employee you have there. Thank you for a job well done.

Response from Patrick Behrens Business Owner

Thank you for that great review, Ms. Morris. We are glad we could help! If you need any other help, give us a call! Thank you for choosing Precision! We appreciate your business!

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Paris, AR 10/20/2022

The technician, Trenton, was very nice, courteous, and professional and helped me understand what needed to be done.

Response from Patrick Behrens Business Owner

We are happy to hear our technicians continue to provide great service and leave a good impression on our customers. Thank you for taking the time to leave us a review, Ms. Riddles! We appreciate your business and look forward to serving you again in the future!

Service: Garage Door Opener Repair

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alma, AR 09/26/2022

I was very happy about the courteous and knowledgeable service I received from Justin. He explained everything to me and answered all my questions. I saw your advertising on T.V.and had been having problems with my garage door. I chose to purchase a new door. Thanks for all the information from Justin.

Response from Patrick Behrens Business Owner

Thank you so much for the kind words, Ms. Martin! We are pleased to hear you have a positive and pleasant experience with us. Thank you for giving us the opportunity to serve you! We look forward to working with you again in the future.

Service: Garage Door Opener Repair

Product: Garage Doors

Martin Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Poteau, AR 09/21/2022

The pushy tech and his multiple scare tactics about the state of my door was a bit much. He was informed multiple that all he needed to do was fix the door and no I was not replacing the whole system as even the 12 year old opener was to small. He quoted himself several times as the garage door man. His work is completely satisfactory but he 100% cost you a door and operator when I do replace it.

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cedarville, AR 09/17/2022

Return customer.

Response from Patrick Behrens Business Owner

Thank you for your continued business, Ms. Symonds! We look forward to serving you again in the future. Thank you for choosing Precision!

Service: Garage Door Opener Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alma, AR 09/12/2022

Great service! The technician (Trent) was on time, very professional and friendly. He immediately surveyed my door, told me what was wrong, suggested parts, and gave me a quote. He then did all the work quickly, precise, and safely. I have no doubt my garage door will be worry free for years to come and if not I will call Precision.

Response from Patrick Behrens Business Owner

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 08/27/2022

Excellent contact by chat! Fast service! They were here the next day fully prepared! Excellent professional work! So very pleased with results! Highly recommend this company!

Response from Patrick Behrens Business Owner

Thank you, Ms. Coleman, for the awesome review and recommendation! We are glad to hear you were happy with the service we provided. Thank you for choosing Precision! We look forward to serving you again in the future.

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Called precision door NWA to repair my shop door, very professional, keep me informed on when they would be here. Justin the tech, was very professional as well. Would recommend this company to anyone needing installation or repairs for their garage door needs.

Response from Patrick Behrens Business Owner

Thank you so much for the kind words and recommendation, Mr. Keith! We are thrilled to hear you had a great experience with us! Justin is a very valuable member of our team, and we are pleased to hear he's made a good impression on you. Thank you for choosing Precision!

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 08/24/2022

Trenton was our technican. He was professional and very personable. He quickly examined the garage door and assessed the issue. Trenton also helped to reprogram our remotes. Appreciated the GREAT help. Happy to recommend Precision Garage Door

Response from Patrick Business Owner

Thank you for sharing your positive experience and recommendation, Ms. Collins! We work hard to leave our customers feeling 100% satisfied with our service, and it sounds like Trenton did just that. Thank you for giving us the opportunity to service your home. We appreciate your business, and look forward to working with you again! Thank you for choosing Precision!

Service: Garage Door Repair

David Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 08/01/2022

Casey arrived on time and repaired my garage door. He was friendly and knowledgeable. I appreciate his knowledge and expertise.

Response from Patrick Behrens Business Owner

Thank you for the review, Debby! We appreciate you giving Precision Door Service of NWA the opportunity to earn your business!

Service: Garage Door Repair

Gene Driver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 07/20/2022

The tech. was very friendly and knew his doors and hardware. He was there before the time he was suppose to be.

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Paris, AR 07/16/2022

Seth was awesome and he did a great job. He outlined everything he was going to do and did it in a timely manner. I am very pleased with Precision Door.

Response from Patrick Behrens Business Owner

We are so happy to hear that you had a great experience, Ms. Piepiora! Seth is an excellent member of our team, and we are thrilled that he continues to leave great impressions on our customers. Thank you for choosing Precision!! We look forward to serving you again in the future!

Service: Broken Garage Door Spring Repair

Product: Rollers

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Heavener, AR 06/10/2022

Great guys. Very polite and helpful. Look forward to seeing them again

Response from Patrick Behrens Business Owner

Glad we could help, Mr. Vaughn! We appreciate your business and look forward to serving you in the future!

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 06/09/2022

Great job. Quick response time and Seth was outstanding. He knew what to do and how to do it, and got us back in a short time. Really appreciated your company. Thanks.

Response from Patrick Behrens Business Owner

Seth is a valuable member of our team! We are glad he made a great impression on you! Thank you for leaving us a positive review. If you need anything in the future, just give us a call! Thank you for choosing Precision!

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Poteau, AR 05/30/2022

only choice i had

Response from Patrick Behrens Business Owner

Thank you for taking the time to write a review, Mr. Kemp. We appreciate your business!

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Kevin Weakley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 05/07/2022

I called Precision to fix a broken spring. They came out promptly and gave a bid of $1100.00 to my wife. I told them to to leave. I then called Southwest Garage Door Co who came out and fixed my garage doo for $175.00. I paid Precision their $49.95 service fee and save almost $1000.00 by using Southwest. Thanks Precision for costing me and extra $50 for nothing. You guys are the storm chasers of garage doors. I won’t waste my time calling you again.

Service: Broken Garage Door Spring Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenwood, AR 04/20/2022

Trenton was outstanding he went above what was expected and he did not try to sell things not needed. I would recommend him again on any service on my garage door.

Response from Patrick Behrens Business Owner

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Service: Garage Door Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 03/29/2022

Very pleased with workmanship of the technicians, very thorough, cleaned everything up, instructions were clear…. Well pleased with the new door!!!!

Response from Patrick Behrens Business Owner

Thank you for the kind words, Hascall! Glad you're happy with your new door! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 03/23/2022

Fast dependable service. Went the extra mile to ensure that everything was working properly, and explained everything in detail. Very professional. The only complaint I have is the price was a little more than I expected, but all in all everything was great!

Response from Patrick Behrens Business Owner

Thank you for leaving us a review, Mr. Turner. We are glad you had a good experience with us. We appreciate your business! Thank you for choosing Precision!

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenwood, AR 03/12/2022

Jacob exceeded our expectations. He was professional and did a fantastic job.

Response from Patrick Behrens Business Owner

Thank you for the great review, Mr. David. We are glad that you had a great experience with us, and we look forward to working with you again in the future! Thank you for choosing Precision!

Jacob Baggett

Residential Installer: Jacob Baggett

Service: Garage Door Repair

Product: Rollers

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 03/03/2022

We are very happy with our new garage door. From start to finish everything happened as we were told. Delivery was right on time. Cory was out tech. Very pleasant, explained all the features. He was prompt and neat. We would recommend precision door wholeheartedly

Response from Patrick Behrens Business Owner

It is a pleasure to hear that your service was great from start to finish! Thank you so much for choosing Precision, and we are thrilled that you are happy with your door!

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 01/28/2022

Justin was just amazing! Very knowledgeable and professional, he quickly identified the problem, and explained exactly what had occurred, and what was happening as the door tried to open. He alerted me to the fact that the door was not safe and that no one should try and use it before it was replaced.

Response from Patrick Behrens Business Owner

It is a pleasure to hear that your service was great from start to finish! Justin is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alma, AR 01/24/2022

Justin was very knowledgeable and friendly! Repair was done quickly at a reasonable price! Would definitely recommend them!

Response from Patrick Behrens Business Owner

Thank you for the great review and recommendation, Mr. Boen! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service: Garage Door Repair

Product: Springs

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Join your Fort Smith/ River Valley neighbors and let our experts take care of your garage door.

Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618