4.8 1 2 3 4 5 291 Reviews

From Fort Smith/ River Valley, AR Homeowners

Garage Door Repair in Fort Smith/ River Valley, AR - Page 5

Precision Garage Door

Same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Fort Smith/ River Valley, AR FREE Service Call With Garage Door Repair over $100

Serving Fort Smith/ River Valley, AR

Proudly serving the Fort Smith/ River Valley community with same day service.

Service truck

Local Garage Door Repair in Fort Smith/ River Valley, AR

Precision Garage Door of All Of Northwest Arkansas provides same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Fort Smith/ River Valley homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Fort Smith/ River Valley and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 289 most recent customer reviews

Precision Garage Door of NWA earns consistently strong praise across Fort Smith and the River Valley for fast, reliable garage door repairs and installations delivered by knowledgeable, professional technicians. Customers frequently mention clear explanations, friendly communication, and well-prepared service visits, with many noting same-day or next-day help, thorough workmanship, and clean job sites. The strongest themes center on professionalism, responsiveness, expertise, and quality results that leave doors operating smoothly and customers comfortable recommending the company.

What Customers in Your Area Mention Most

Professionalism (150) Reviews repeatedly describe technicians as professional, courteous, respectful, and pleasant to work with. Responsiveness (104) Customers frequently praise quick response times, same-day or next-day appointments, and prompt follow-up from the office and technicians. Expertise (97) Reviewers often note that technicians are knowledgeable, diagnose issues quickly, and clearly understand garage door systems and options. Communication (91) Customers value clear explanations, arrival updates, call-aheads, and detailed walkthroughs of repairs, estimates, and operating instructions. Speed (86) Many reviews highlight fast repairs, efficient service visits, and jobs completed in a short amount of time. Service (81) Customers consistently praise helpful, courteous service from both office staff and field technicians. Workmanship (79) Reviewers describe repairs and installations as high quality, thorough, and effective, often saying doors work like new afterward. Friendliness (72) Technicians are often described as friendly, personable, kind, and easy to talk to. Reliability (52) Customers frequently mention dependable service, on-time arrival, prepared trucks, and repairs that solve the problem as promised.

Recent Reviews from Fort Smith/ River Valley, AR

Tim Warren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Magazine, AR 12/19/2024

Matt done a good job. I was happy with his work. I was not happy with the price of the material. $250 per spring and $60 for a Bearing is outrageous. If I had known the pricing before, Matt had drove all the way down here I would have declined your services.

Response from Patrick Behrens Business Owner

We are glad that Matt did a good job! I realize that you were displeased with our pricing. Our technicians do not set our pricing, the company's management and I do. We need to ensure that we can maintain a profit which enables us to stand behind our products in the years to come. In most if the repairs that we preform, we warranty our products and services for a period of at least 5 years.

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Product: Springs

Sue Dunlap

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Poteau, AR 12/12/2024

Your employee was all anyone could ask for. He did everything that needed to be done, I now have a new garage door opener and it’s so quiet I have to look to make sure it’s working. Thank you for an job well done.

Response from Patrick Behrens Business Owner

Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being you "go-to garage door service provider. Sincerely, PDS of NWA

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Install

Aaron Clauson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mulberry, AR 12/06/2024

Scammers!! The technician did not inform us that you only work on LiftMaster doors, we were under the impression he was going to fix it. He tried to replace the whole motor for $1400 when it only needed a small part replaced. You should be ashamed of yourself for charging outrageous prices when people are trying to make it right now. We had to pay $140 to make him leave. Robbers for real!!!

Response from Patrick Behrens Business Owner

We appreciate your feedback, Mr. Clauson. We apologize for any of the confusion regarding your operator problem. It is definitely not our intention to come across as scammers/robbers. I will make sure that I reach out to our technician regarding your issue. Sincerely, PDS of NWA

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Gary Sams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 11/21/2024

Luke Zieman was the technician that sold me and installed my door openers. Luke did an excellent job. My name is not spelled correctly. Somehow you guys put my name down as Gary Sams. That is not correct. My name is Jerry Sams. Please change your records to reflect my name as Jerry Sams. This could become important due to the door openers having a lifetime warranty.

Response from Patrick Behrens Business Owner

Thank you, Jerry for the great review. We are proud to hear that you were happy with your service. We appreciate your business! Your name was also fixed in our system. Sincerely, PDS of NWA

Luke Zieman

Technician: Luke Zieman

Service: Garage Door Opener Install

Product: Garage Door Opener

Julie Morton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 11/19/2024

Absolutely HORRIBLE company. They are not interested in repairing your garage door, they are only there to sell you a new one. Their tech came up with a flimsy reason for me to buy one, then refused to do anything at all to repair my door. Instead, he left me with a non-functional door, which I could not raise of lower. He said that Precision would incur "too much legal liability" if they fixed my door. I suggested he tell his bosses that leaving a senior citizen trapped in their garage, unable to get out in case of an emergency would cause far more medical, legal liability than simply fixing the door. Instead, I called an independent repair service who showed up immediately and replaced my broken spring, which was all that was wrong. It cost me thousands less than a new door, and everything is working fine. I did not fall for Precision's phony new garage door line and will NEVER recommend them to anyone. Use them at your own risk.

Response from Patrick Behrens Business Owner

Dear Julie, We understand your frustration and disappointment with your recent experience. We sincerely apologize if our technician’s approach didn’t meet your expectations. We value your safety and strive to provide honest assessments. However, we also recognize that it's important to balance safety concerns with cost-effective solutions. It seems there may have been a miscommunication or misunderstanding during your service call. To better understand your specific situation and address your concerns, we invite you to reach out to our customer service team directly at 479-202-5251 or mrewerts@precisiondoornwa.com. We’re committed to resolving this issue and ensuring your satisfaction. Thank you for your time and understanding.

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

James Hopton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 10/22/2024

+Matt showed up on time, diagnosed my problems, explained in clear terms the repairs that needed to be done and gave me an estimate of costs. He was polite, friendly and focused on the job. I would not hesitate to give him and Precision a AAA rating. I will recommend Precision to the rest of my family members.

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Ariana Caballero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 10/12/2024

Sam, my technician, was professional and friendly. He explained the problem, gave me solutions, and fixed the issue in a timely manner. Thank you!

Service: Garage Door Opener Install

Product: Garage Door Opener

Dorothy Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 10/04/2024

I have had positive experience with Precision in the past & knew they were the company I wanted to contact.

Service: Garage Door Repair

Kathy Barnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sallisaw, AR 09/07/2024

Justin was very nice and professional. He explained all of our options and once our decision was made he got right to work. Superior work and excellent service!

Service: Broken Garage Door Spring Repair

Product: Springs

Lindel Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lavaca, AR 08/20/2024

Mr. Behrens: Your service tech. Matt did a excellent job of he does very polite, friendly and helpful. i would recommend your company to everyone.

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Install

Product: Garage Door Opener

Linda Burroughs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 07/29/2024

Matt was very prompt in arriving to assess garage door. He was very thorough in checking everything out and identifying numerous problems. He was able to provide quote for new door and explain the entire process.

Matt Taylor

Technician: Matt Taylor

Service: Install Garage Doors

Product: Garage Doors

Becky Crawford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 07/28/2024

Technician was right on time and was very helpful. I may be replacing my garage doors in the near future and will call in you to do that. Thank you!

Service: Garage Door Opener Repair

Cathy Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Heavener, AR 07/26/2024

Great service, friendly tech put the opener on and explained everything very satisfied.

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Install

Niki Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 07/15/2024

Matt was on time, courteous, efficient, knowledgeable and friendly. He assisted me in getting my car out of the garage and closed the door for our safety. It was a pleasure working with him! Thank you.

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Repair

Product: Garage Doors

Mary Copeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenwood, AR 07/05/2024

Matt was very professional and knowledgeable! Fantastic service and workmanship. I would recommend precision door to everyone..

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Tenisha Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 06/15/2024

Matt T. was awesome! He had our garage up and running quickly! Our garage got amazing upgrades and he explained the operation details extremely well! We received great, quality service at an amazing price!

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

John Guthrie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alma, AR 05/20/2024

In the past your service has been very good. However the service I received today was not very good. First off the scheduling was very confusing. Three times I got a verbal time you would be here and three times a text confirming my appointment was different. Today I had a 12 to 2 appointment the technician arrived at 10 and I got a notice the technician was on his way at 10:43. I explained the problem to the technician that during most of the year the sun blinds the safety lights and won’t allow the door to close. He said that if it happens again to let precision door know and he would move the lights back from the door. That is what I wanted this visit as I explained to the lady that answered the phone.

Service: Garage Door Repair

Jo Ann Ballman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 05/10/2024

Tech was prompt & courteous. Matt explained everything in a way I could understand.

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Product: Remotes / Keypad

Brian Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 05/08/2024

Quick dependable service. Matt was very professional. Only service I will call.

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 05/04/2024

Cade was Very helpful and very respectful and as soon as I have the money I will be contacting him to have the new door put in

Response from Patrick Behrens Business Owner

Thank you very much for the kind words, Mr. Miner! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 04/30/2024

Drew was amazing. He explained everything to me and answered all my questions and walked me through the process of how everything worked. He replaced everything except for the door itself. Looks great and works great and is quiet. Love it. I had used Precision several years ago and they did not disappoint this time either.

Response from Patrick Behrens Business Owner

Thank you very much for sharing your positive experience and your recommendation, Bobbie. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Poteau, AR 04/13/2024

Chose your service from the advertisements on your pickups. Sam Manes was excellent representative of your company and had my door fixed in no time. Will definitely refer more business.

Response from Patrick Behrens Business Owner

Thank you very much for the amazing review, Mr. Adams! We take pride in providing the best possible service to our customers, and we are happy to hear Sam did just that. We appreciate your business! Best regards, The Precision Family

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pocola, AR 03/26/2024

Great service! Got to our appointment ahead of schedule, and our technician, Sam, was very polite, professional and did a great job! Highly recommended!

Response from Patrick Behrens Business Owner

Thank you for the stellar review and recommendation, Ms. Jones! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service: Garage Door Repair

Product: Rollers

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 03/21/2024

we appreciate the prompt response and solving our problem,

Response from Patrick Behrens Business Owner

Thank you very much for the kind words, Mr. Mason! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business! Best regards, The Precision Family

Drew Bates

Technician: Drew Bates

Service: Garage Door Opener Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Roland, AR 03/19/2024

Sam was very professional, explaining as he was fixing the door. Everything was fixed in an hour which I thought was very quick. Sam didn’t leave until I was satisfied with the results. Will call them again if I need work done on the door.

Response from Patrick Behrens Business Owner

Thank you very much for the kind words, Bobby! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future! Sincerely, PDS of NWA

Service: Garage Door Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cecil, AR 03/13/2024

The technician, Sam, was very polite and informative. He explained the process and let me view the damaged parts to show what caused the problem. He called to let me know he was on his way and arrived in a timely manner. I’m pleased with the service that was provided today. Thanks!

Response from Patrick Behrens Business Owner

Sam, thank you for leaving us a review. We're glad that Sam was able to provide all the accurate information needed! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 03/08/2024

Cade did a great job. you are fortunate to have a professional like him working for you.

Response from Patrick Behrens Business Owner

Thank you so much for the kind words, Mr. Davis! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Service: Garage Door Repair

Product: Rollers

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 02/28/2024

Justin was able to fix the problem in minutes! Very impressed!

Response from Patrick Behrens Business Owner

Thank you so much for the kind words, Donita! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. Thank you for choosing Precision!

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 02/27/2024

Sam Manes was prompt and very professional. My opener was an easy fix but I had been considering a new garage door system as mine was over 25 years old. I had been checking out prices and Precision Door was in right in the ball park. They offered an 18 month financing with Synchrony with no interest if paid within the 18 month timeframe. I am very happy with their service.

Response from Patrick Behrens Business Owner

Thank you for the stellar review and recommendation, Ms. Daley! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service: Garage Door Opener Repair

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Roland, AR 02/27/2024

We received great service from your sales person Justin Peterson. He was very knowledgeable and answered all questions we had. We really feel valued as a customer.

Response from Patrick Behrens Business Owner

Thank you very much for the amazing review, Mr. Bollinger! We take pride in providing the best possible service to our customers, and we are happy to hear Justin did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service: Install Garage Doors

Product: Garage Doors

Ready to Experience 5-Star Service?

Join your Fort Smith/ River Valley neighbors and let our experts take care of your garage door.

Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618