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Read what people are saying
about Precision Garage Door in:

Fort Smith/ River Valley Area, AR

Precision Garage Door of NWA & River Valley
has received 170 reviews, averaging 4.78 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob exceeded our expectations. He was professional and did a fantastic job.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. David. We are glad that you had a great experience with us, and we look forward to working with you again in the future! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very happy with our new garage door. From start to finish everything happened as we were told. Delivery was right on time. Cory was out tech. Very pleasant, explained all the features. He was prompt and neat. We would recommend precision door wholeheartedly

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Thank you so much for choosing Precision, and we are thrilled that you are happy with your door!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was just amazing! Very knowledgeable and professional, he quickly identified the problem, and explained exactly what had occurred, and what was happening as the door tried to open. He alerted me to the fact that the door was not safe and that no one should try and use it before it was replaced.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Justin is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was very knowledgeable and friendly! Repair was done quickly at a reasonable price! Would definitely recommend them!

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A Response from: Patrick Behrens

Thank you for the great review and recommendation, Mr. Boen! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They done an awesome job. everything was messed up and they completely reworked it, it is so quiet and works better now then it did when it was brand new. i am very pleased with the job they did. thank you very much. Sheila Carver

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A Response from: Patrick Behrens

Thank you, Sheila, for that nice review! We are so happy you were pleased with our services. Thank you so much for choosing Precision. We appreciate your business!!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job. Answered questions well, explained things to help with clarifications. Worked efficiently and independently. Polite and personable. Just one unanswered question. After he left I found a nice shiny and new hexheaded lock nut on the garage floor. Is something missing above?

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A Response from: Patrick Behrens

Thank you for the positive review, Mr. McCormic. If you need anything else, give us a call! Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had our garage door updated to an insulated door. The technicians who did the upgrade were very professional and courteous. They answered all our questions. We were very pleased with the work as well as the sales representative, customer service reps and technicians.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Hall! We are pleased to hear you had a great experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Seen your ad on social media. Sent a message through FB. Got a response in a timing manner. I contacted the office and they set up a date and time to meet at my convenience. I had to reschedule and there was no push back. Meet the technician at my house today. Very knowledgeable guy. Had all the answers to my questions.

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A Response from: Patrick Behrens

Thank you, Mr. Gresham, for the positive review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is, and do our best to provide convenient appointments based on the customer's busy schedules. We appreciate your business. If you need us in the future, don't hesitate to call!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We chose Preision by recommendation of our woulderful customers. The installers were GREAT and knowledgeable. We couldnot have received better service. THANKS Trenton.

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A Response from: Patrick Behrens

Thank you for the stellar review, John! We are happy Trenton was able to provide you with excellent service. Thank you so much for choosing Precision and we look forward to working with you in the future.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony was great. Friendly and quick.

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A Response from: Patrick Behrens

Glad we could help, Mr. Fry. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech hit the two hour window and was very professional. Made the repairs in a timely fashion. I was pleased with the experience

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Meyers. We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door malfunctioned making it useless. They aranged to have a technician come by and inspect it, after the inspection it was determined it needed to be replaced as I had suspected, placed an order and then he worked on my door so that I could at least open and close it by hand no charge. Very friendly and polite service

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Miller! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response for home visit for pricing information on two door openers, one new garage door, and one rebuild on garage door. Very courteous and knowledgeable employees.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review, Mr. Blackwell. We appreciate you giving us the opportunity to work with you, and we are happy to hear you had a great experience. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Trent came out was very professional and courteous.my garage door had not been in use since july! By the time it was all said and done with my door was fixed and it didn't cost me a small fortune!!! Very easy to work with, would highly reccomend them to anyone I know!!

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A Response from: Patrick Behrens

We are thrilled to hear that you're happy with your choice to use Precision. Thank you for leaving us a kind review! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When I called Precision Garage Door to ask for help with an inoperable garage door, I was scheduled for that same day. Anthony worked me into his schedule after hours on a Friday! He was courteous, knowledgeable, and had my door working in no time. Thank you Anthony and Precision!

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A Response from: Patrick Behrens

Thank you, Ms. Payne, for the amazing review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is, and do our best to provide convenient appointments based on the customer's needs. Thank you for giving us the opportunity to help, and we look forward to serving you again!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your company was recommended to us by a friend here in Alma who had used your company recently.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review, Louis. We appreciate your business and look forward to serving you in the future!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciated the fact that a tech could come out same day and fix my broken springs, but when I called and said I’ve had someone look at it and I just need springs replaced I don’t want to be up-saled to buy a $1,000 door. The tech was insistent we needed a new door then said if we wouldn’t buy the new door we would need to sign off on some “liability” because apparently the door could “fall down” at any moment. Nothing makes me less trusting of a tech when I already know the issues and you try to tell me I need to buy something that isn’t needed. I felt like their price was rather high anyways but once the tech come out I just needed it done. I won’t be calling Precision Door Service again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe and I had our new full glass overhead door installed into our home. I am so in love with it and how it looks. It has added such beauty to my home. The door is beautiful and Alex and Mike that installed it was absolutely a delight to work with. They were very well organized, efficient and super friendly and informative. Asked questions on how we wanted certain things done and worked with us on accomplishing that. They went above and beyond to be sure the door was exactly as we wanted it. Precision Door Service employees were great in keeping us informed on our order and delivery dates and did everything they told us they would do. I highly recommend them and would definitely do business with them in the future. Thank you Precision on our beautiful new door.

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A Response from: Patrick Behrens

We are happy to hear that our team made a great impression! We strive to provide excellent service with a great attitude, and it sounds like they achieved that goal with you. Thank you for giving us the opportunity to do business with you. If you need anything, please let us know!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I selected your company because of all the great reviews that I read. The tech, Mr. Trenton, arrived on time, and his work was completed very professionally. He is an extremely hard working individual, fast, efficient, and knows what he is doing. I could not have had a more courteous, respectful, knowledgeable, and professional technician. Absolutely fantastic job. He was on time and on target all the way. Thank you Precision Door for having such great employees

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give. a 5. Services were quick and on time.

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A Response from: Patrick Behrens

Glad we could help Ms. Bachalo. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am retired and I'm fixed income I would like to see you having a plan that you can come out and service what you sell instead of a flat fee every year the service was good but I'm looking forward to y'all having a service plan to keep your doors updated

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, same day inspection and repair. Replaced everything but the door panals.

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A Response from: Patrick Behrens

Thank you for the positive review, Mr. Allison. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was very thankful that I was able to get a technician out to my home after I backed into my garage door! I was 4pm and everyone I called wouldn't be able to get to it till the following day, I did not want to leave my garage door open overnight and unsecured, Thankfully Michael Bray was able to get got to my home that evening, he was very informative and quick to asses the issue and had my door up and running in a couple hours! I highly recommend Percision and will be using them for all my garage door needs and will be recommending them to anyone that will be needing service!.

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A Response from: Patrick Behrens

Thank you, Mr. Cervantes, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is, and do our best to provide convenient appointments based on the customer's needs. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

New to the State of Arkansas, I chose Precision Door due to the quality of the product over the original contractor product. I was also very pleased with the personableness of the individual who did the installation.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with our service, a very knowledgeable and efficient worker who fixed us up! Will def be using you again.

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A Response from: Patrick Behrens

Thank you for the positive review, Mr. Taylor! We appreciate your business and look forward to serving you again.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have great appreciation for what it takes to provide excellent customer service and that was my experience from the initial call through the entire process. I immediately received an email confirmation of the same day appointment along with a follow-up text introducing Justin Peterson as the technician. Justin called ahead and arrived within 2 ½ hours from my initial call and presented himself very professionally. He gave me a quick assessment of the situation, provided alternatives, and had the job completed within 30 minutes. I would highly recommend Precision Door and Justin in particular. Thanks for the quick response.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

During the snowstorm my old garage door opener ceased to work. I called Precision and they came out promptly, diagnosed the problem, installed the needed equipment and I was able to pay on the spot with a credit card. From the time the worker arrived to the time he left was about an hour and a half. The whole experience was great. I highly recommend them.

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A Response from: Patrick Behrens

Thank you so much for the kind words and recommendation! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alex Brown was the technician that serviced my garage door - I was very pleased with the results. Alex conducted himself professionally and performed high quality work. I was explained every detail of what had to be done to repair my door - highly satisfied.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Winborn. We are glad you were pleased with our work. We appreciate your business and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick was great. Very professional, neat appearance, knowledgeable and very respectful. He told us what he was going to do and how long it would take and he did everything he promised. I was very pleased and would certainly recommend your company and Patrick again.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience, Lynn! We appreciate your business and look forward to serving you in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have never had such a quick response to a service call. Dayton came and quickly solved my problem and checked the system and gave me an assessment of what to look for in case other things are needed. Very polite young man

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A Response from: Patrick Behrens

We are extremely glad that you had a positive experience! Our goal is 100% customer satisfaction, and it sounds like Dayton achieved that goal with you. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618