4.8 1 2 3 4 5 291 Reviews

From Fort Smith/ River Valley, AR Homeowners

Garage Door Repair in Fort Smith/ River Valley, AR - Page 4

Precision Garage Door

Same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Fort Smith/ River Valley, AR FREE Service Call With Garage Door Repair over $100

Serving Fort Smith/ River Valley, AR

Proudly serving the Fort Smith/ River Valley community with same day service.

Service truck

Local Garage Door Repair in Fort Smith/ River Valley, AR

Precision Garage Door of All Of Northwest Arkansas provides same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Fort Smith/ River Valley homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Fort Smith/ River Valley and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 289 most recent customer reviews

Precision Garage Door of NWA earns consistently strong praise across Fort Smith and the River Valley for fast, reliable garage door repairs and installations delivered by knowledgeable, professional technicians. Customers frequently mention clear explanations, friendly communication, and well-prepared service visits, with many noting same-day or next-day help, thorough workmanship, and clean job sites. The strongest themes center on professionalism, responsiveness, expertise, and quality results that leave doors operating smoothly and customers comfortable recommending the company.

What Customers in Your Area Mention Most

Professionalism (150) Reviews repeatedly describe technicians as professional, courteous, respectful, and pleasant to work with. Responsiveness (104) Customers frequently praise quick response times, same-day or next-day appointments, and prompt follow-up from the office and technicians. Expertise (97) Reviewers often note that technicians are knowledgeable, diagnose issues quickly, and clearly understand garage door systems and options. Communication (91) Customers value clear explanations, arrival updates, call-aheads, and detailed walkthroughs of repairs, estimates, and operating instructions. Speed (86) Many reviews highlight fast repairs, efficient service visits, and jobs completed in a short amount of time. Service (81) Customers consistently praise helpful, courteous service from both office staff and field technicians. Workmanship (79) Reviewers describe repairs and installations as high quality, thorough, and effective, often saying doors work like new afterward. Friendliness (72) Technicians are often described as friendly, personable, kind, and easy to talk to. Reliability (52) Customers frequently mention dependable service, on-time arrival, prepared trucks, and repairs that solve the problem as promised.

Recent Reviews from Fort Smith/ River Valley, AR

Brent Kerr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 06/10/2025

Matt Taylor did a fantastic job. Very knowledgeable about the products and didn't try to be pushy when offering the solution that we ended up accepting. We've used Precision several times in the past and trust them with our garage door needs

Response from Patrick Behrens Business Owner

Thanks Brent for the great review. We are proud that Matt was able to get your garage door up and running properly! We appreciate your continued support!

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Install

Product: Garage Door Opener

Charity Beallis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bonanza, AR 05/19/2025

Super friendly, knowledgeable & arrived right on time! Tanner Even helped me program my car & the keypad again! I was very impressed & appreciative of tanners wonderful manners!

Response from Patrick Behrens Business Owner

Thank you Charity for the awesome 5-star review. We are proud to hear that Tanner took care of all your garage door needs! We appreciate your business!

Service: Garage Door Opener Repair

Jill Briley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 05/14/2025

Matt was on time, quick to "diagnose" our problem and very detailed explaining our options. He quickly installed the new equipment we chose and we are very satisfied with the product as well as his professionalism. We are very glad we chose Precision.

Response from Patrick Behrens Business Owner

Thanks JB for the 5-star review. We enjoy getting feedback from our customers. Knowing that our technicians are representing the company in such a positive way helps us continue to grow the company. We appreciate your business!

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Install

Product: Opener

Rich Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 05/12/2025

The service was excellent. I would not hesitate in recommending precision to anyone. Thank you!!

Response from Patrick Behrens Business Owner

Thank you Rich for the awesome review. We appreciate your business!

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Pete Amirson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 05/01/2025

Excellent service

Response from Patrick Behrens Business Owner

Thanks Pete for the 5-starr review! We appreciate your business!

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Product: Springs

Velta Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 04/22/2025

Great company and their tech Ethan knew exactly how to fix my garage door! He was quick and the problem was solved. We purchased our door from them a few years ago and it was the best purchase we have made. Highly recommend them.

Response from Patrick Behrens Business Owner

Thanks Velta for the 5-star review! We are glad that Ethan was able to get your garage door up and running properly. We appreciate your business!

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Repair

David Staggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 04/18/2025

Luke was very professional and nice. He came out the day we called. He fixed our door ! Storms were coming. We needed our door fixed.

Response from Patrick Behrens Business Owner

Thank you David for the 5-star review. We are glad to hear that Luke was professional and was able to get your garage door fixed promptly. We appreciate your business!

Luke Zieman

Technician: Luke Zieman

Service: Garage Door Repair

Product: Springs

Peggy Mustin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 04/14/2025

Service was on time , very pleasant repair man. Was satisfied with service. Only negative , was quoted a price on the springs before Repair, invoice showed not as quoted.

Response from Patrick Behrens Business Owner

Thank you Peggy for taking the time to give us your feedback. We do use a call center that quotes prices that are incorrect and we are working on getting that issue resolved. We appreciate your business!

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Sheri A

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 04/13/2025

The technician was great! Very friendly and explained everything I needed to know. He was very thorough and made sure that I understood each aspect of a properly working door. He was so professional, honest, and helpful. I would highly recommend

Response from Patrick Behrens Business Owner

Thank you for the 5-star review, Sheri! We appreciate your business!

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Opener Repair

Ronald Beliles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chester, AR 04/11/2025

I have been having problems with these doors off and on. I am 71 years old and tired of messing with it. I called and talked to your receptionist. She was very professional and took my info. Matt called around 4:00 and he had a great attitude he was very professional. He took care of the problem and now I can open the door without my back hurting. When you know what your doing it all seems so easy to line up. Great experience all around and I will definitely spread the word. Have a blessed day.

Response from Patrick Behrens Business Owner

Thank you for the great review, Ronald! We are so pleased that you had an awesome experience with Matt! We hope that we can be your "go-to" garage door servicer! WE appreciate your business!

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Chris Herriage

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mulberry, AR 04/09/2025

Matt Taylor was outstanding to deal with. Courteous,up front,and honest even though I decided not to buy a new door today. Great representative for any company

Response from Patrick Behrens Business Owner

Thank you Chris for your great review! We appreciate your business! Sincerely, PDS of NWA

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Emily Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 04/03/2025

I called them at 9:23am and my garage door was fixed my 10:45am! Both their customers service and tech were prompt and professional. Definitely worth the price as I know my garage door was fixed by the pros! Highly recommend!

Response from Patrick Behrens Business Owner

Thank you Emily for the 5-star review. We are so happy that Matt was able to get you taken care off so quickly. We appreciate your business! Sincerely, PDS of NWA

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Product: Springs

Rosemary Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 03/31/2025

The young man, Matt that came out and fixed the the problem that was causing the door not to open is a very kind and respectful worker. He did what needed to be done in a very good time and was very helpful in what was wrong and that the door would need to be replaced and will be back to be done soon. Appreciate Matt and the kind of person he is. A good one.

Response from Patrick Behrens Business Owner

Thank you Rosemary for your great 5-star review! We appreciate your support! Sincerely, PDS of NWA

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Install

Product: Opener

Billy & Betty Jones Family Trust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenwood, AR 03/26/2025

Our technician, Tanner Lechner, presented himself well. He was professional, courteous, patient and friendly. He was knowledgeable in all aspects of his product line and offered us sound opinions for solutions that would solve our door problem. All without any pressure to make a decision or purchase any product or service. It was a pleasure to experience a person who really enjoys his work.

Response from Patrick Behrens Business Owner

Thank you James, for taking the time to leave your awesome review! We appreciate your support! Sincerely, PDS of NWA

Service: Garage Door Repair

Product: Garage Doors

M B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Gore, AR 03/26/2025

Looked online for garage door repair and Precision had a lot of high reviews. So I thought I would give them a try. Matt did a great job!

Response from Patrick Behrens Business Owner

Thank you for the 5-star review. We are glad that Matt was able to get your garage door up and running properly! We appreciate your business!

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Product: Springs

Carol Rader

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 03/20/2025

Professional and simple from scheduling through repair. I highly recommend.

Response from Patrick Behrens Business Owner

Thank you Carol for the great review! We are glad that our technician was able to get your garage running smoothly. We appreciate your business! Sincerely, PDS of NWA

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Product: Springs

Darrell England

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Roland, AR 03/19/2025

the precision service guy showed up on time and only took about 15 minutes tofix the problem. i've used them twice now and both times a great job. i intend to use this company again. the company definitely earned 5 stars.

Response from Patrick Behrens Business Owner

Thank you Darrell for the great review. We love to hear feedback from out customers! We appreciate your business! Sincerely, The Precision Door Family

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Wayne Rhoades

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 03/19/2025

Luke was very friendly and professional. It didn't take very long.

Response from Patrick Behrens Business Owner

Thank you Wayne for the awesome review! We Appreciate your business! The Precision Family

Luke Zieman

Technician: Luke Zieman

Service: Broken Garage Door Spring Repair

Gena Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenwood, AR 03/11/2025

Good professional work!

Response from Patrick Behrens Business Owner

Thank you Gena for the 5-star review! We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Product: Springs

Nancy Oliver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 02/28/2025

Kind quick service and cleanup was excellent!

Response from Patrick Behrens Business Owner

Thank you, Nancy for the great review! We appreciate your business! Your Precision Door Team of NWA

Acoya Herron

Senior Residential Installer: Acoya Herron

Service: Install Garage Doors

Product: Garage Doors

Karen Swafford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alma, AR 02/06/2025

We were very pleased. We did not have an emergency type situation like some but needed maintenance. Ethen was kind, respectful, and knowledgeable. He explained the new system and workings of it and ask if we had questions. Honestly I had no idea a garage door with its new controls could do so much but can see the safety of having it for sure. Could not have been a better experience.

Response from Patrick Behrens Business Owner

Thank you for the feedback! Were are happy to hear about your experience with Ethan and Precision Door of NWA. We look forward to being your "go-to" garage door service provider!

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Opener Repair

Product: Remotes / Keypad

William Jeremiah

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 02/04/2025

Quick response, technician worked quick and efficient. He explained what I needed to get up and operational again. Thanks for your help.

Response from Patrick Behrens Business Owner

Thank you William for the great review! We appreciate your business! Sincerely, PDS of NWA

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Anita Riddles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Paris, AR 02/03/2025

30 minutes after the technician left the opener quit working again. I called back, a lady called me back and said she would check and call me back shortly. An hour later I still haven't heard from her. I live alone and can't manually open and close the door by my self.

Response from Patrick Behrens Business Owner

Thank you for your feedback, Anita. I will follow up with Matt and make sure we get you squared away.

Comment from Anita Riddles

Thank you. Matt was here again today and we think the problem is solved. He is so nice and courteous. All of the staff that I spoke with have been helpful and patient with me. It is so nice to be able to call and not spend 30 minutes on the phone listening to a menu. Also thanks to Tina for being so helpful.

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

David Hardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 01/31/2025

Quick response. Excellent work. We are very happy with our new system.

Response from Patrick Behrens Business Owner

Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being your go-to garage door service provider. Sincerely, PDS of NWA

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Clayton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 01/29/2025

Not really happy at all. I scheduled for a new seal to be installed and specifically mentioned to the call center that we needed an accelerated schedule due to rain. The tech shows up, looks at the garage door, and says that neither location has any door seals in stock. Now, we have lost two days of time to get it completed by someone else. Guess I was wrong, but I thought door seals were one of the most basic items to stock for a professional garage door company?

Response from Patrick Behrens Business Owner

Thank you for your review. We need feedback from our customers, both satisfied and unsatisfied to improve our business. Yes, we do keep bottom seal in-stock but please keep in mind there are different sizes with 2" being the most popular. We usually have a truck that brings our seal inventory once a week, this week they did not \put the 2" seal on the truck so needless to say we did not have it for your appointment. Also the appointment from the call center only stated bottom seal not 2" bottom seal which would have all the difference in getting you scheduled. Again thank you for your feedback!

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Charles Mccord

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 01/25/2025

Thank you Drew for your great service in the work you did on our garage door & replacing our remote opener. We will definitely be using Precision again should our door need repairs in the future. Well done.

Response from Patrick Behrens Business Owner

Thank you, Charles, for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Tony Rice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 01/21/2025

Drew did a great job. Found issues that needed to be fixed. He explained everything in great detail helping us to understand the available options and the cost of each. He was a very nice technician.

Response from Patrick Behrens Business Owner

Thank you, Tony for taking the time to leave your review. We appreciate your support! Your Door Team at PDS of NWA

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Product: Springs

Linda Danford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenwood, AR 01/19/2025

I would give more stars if that was an option. Justin was GREAT and most helpful with his kindness. We truly appreciated everything he did for us and the patience he showed answering my many questions.

Response from Patrick Behrens Business Owner

Thank you, Linda, for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Service: Garage Door Opener Install

Product: Remotes / Keypad

Pat Broadwater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Poteau, AR 01/18/2025

Only had it for three days but like it so far. It only took a few hours to put the doors and stuff in and he cleaned up after he was done.

Response from Patrick Behrens Business Owner

Thank you for the nice review! Sincerely, PDS of NWA

Jacob Baggett

Residential Installer: Jacob Baggett

Service: Install Garage Doors

Product: Garage Doors

Berniece Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 01/16/2025

It's always nice to have your company taking care of my garage door problems, the employees are very nice and knowledgeable, and always take care of the problems the same day I call, thank you

Response from Patrick Behrens Business Owner

Thank you for your great review, Ms Rogers! We are happy to hear that Sam was able to get your garage door up and working properly! We appreciate your business! Sincerely, The Precision Door Family

Service: Broken Garage Door Spring Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Fort Smith/ River Valley neighbors and let our experts take care of your garage door.

Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618