From Fort Smith/ River Valley, AR Homeowners
Garage Door Repair in Fort Smith/ River Valley, AR - Page 4
Precision Garage Door
Same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Fort Smith/ River Valley, AR
Proudly serving the Fort Smith/ River Valley community with same day service.
Local Garage Door Repair in Fort Smith/ River Valley, AR
Precision Garage Door of All Of Northwest Arkansas provides same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Fort Smith/ River Valley homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Fort Smith/ River Valley and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of NWA is reviewed very positively across the Fort Smith / River Valley area, with customers consistently praising fast response, professional technicians, clear explanations, and dependable repairs and installations. Reviewers frequently describe the team as courteous, knowledgeable, and efficient, and many note that service calls are handled promptly with thorough communication and clean work. Customers also often mention strong results on garage door repairs and opener or full door installations, with many saying the finished work operates smoothly and looks or sounds better than before.
What Customers in Your Area Mention Most
Recent Reviews from Fort Smith/ River Valley, AR
Velta Thomas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great company and their tech Ethan knew exactly how to fix my garage door! He was quick and the problem was solved. We purchased our door from them a few years ago and it was the best purchase we have made. Highly recommend them.
Thanks Velta for the 5-star review! We are glad that Ethan was able to get your garage door up and running properly. We appreciate your business!
Technician: Ethan Guenther
Service: Garage Door Repair
David Staggs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Luke was very professional and nice. He came out the day we called. He fixed our door ! Storms were coming. We needed our door fixed.
Thank you David for the 5-star review. We are glad to hear that Luke was professional and was able to get your garage door fixed promptly. We appreciate your business!
Peggy Mustin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was on time , very pleasant repair man. Was satisfied with service. Only negative , was quoted a price on the springs before Repair, invoice showed not as quoted.
Thank you Peggy for taking the time to give us your feedback. We do use a call center that quotes prices that are incorrect and we are working on getting that issue resolved. We appreciate your business!
Technician: Matt Taylor
Service: Garage Door Repair
Sheri A
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was great! Very friendly and explained everything I needed to know. He was very thorough and made sure that I understood each aspect of a properly working door. He was so professional, honest, and helpful. I would highly recommend
Thank you for the 5-star review, Sheri! We appreciate your business!
Technician: Ethan Guenther
Service: Garage Door Opener Repair
Ronald Beliles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have been having problems with these doors off and on. I am 71 years old and tired of messing with it. I called and talked to your receptionist. She was very professional and took my info. Matt called around 4:00 and he had a great attitude he was very professional. He took care of the problem and now I can open the door without my back hurting. When you know what your doing it all seems so easy to line up. Great experience all around and I will definitely spread the word. Have a blessed day.
Thank you for the great review, Ronald! We are so pleased that you had an awesome experience with Matt! We hope that we can be your "go-to" garage door servicer! WE appreciate your business!
Technician: Matt Taylor
Service: Garage Door Repair
Chris Herriage
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Matt Taylor was outstanding to deal with. Courteous,up front,and honest even though I decided not to buy a new door today. Great representative for any company
Thank you Chris for your great review! We appreciate your business! Sincerely, PDS of NWA
Technician: Matt Taylor
Service: Broken Garage Door Spring Repair
Emily Jordan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called them at 9:23am and my garage door was fixed my 10:45am! Both their customers service and tech were prompt and professional. Definitely worth the price as I know my garage door was fixed by the pros! Highly recommend!
Thank you Emily for the 5-star review. We are so happy that Matt was able to get you taken care off so quickly. We appreciate your business! Sincerely, PDS of NWA
Rosemary Long
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The young man, Matt that came out and fixed the the problem that was causing the door not to open is a very kind and respectful worker. He did what needed to be done in a very good time and was very helpful in what was wrong and that the door would need to be replaced and will be back to be done soon. Appreciate Matt and the kind of person he is. A good one.
Thank you Rosemary for your great 5-star review! We appreciate your support! Sincerely, PDS of NWA
Billy & Betty Jones Family Trust
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our technician, Tanner Lechner, presented himself well. He was professional, courteous, patient and friendly. He was knowledgeable in all aspects of his product line and offered us sound opinions for solutions that would solve our door problem. All without any pressure to make a decision or purchase any product or service. It was a pleasure to experience a person who really enjoys his work.
Thank you James, for taking the time to leave your awesome review! We appreciate your support! Sincerely, PDS of NWA
Service: Garage Door Repair
Product: Garage Doors
M B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Looked online for garage door repair and Precision had a lot of high reviews. So I thought I would give them a try. Matt did a great job!
Thank you for the 5-star review. We are glad that Matt was able to get your garage door up and running properly! We appreciate your business!
Carol Rader
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Professional and simple from scheduling through repair. I highly recommend.
Thank you Carol for the great review! We are glad that our technician was able to get your garage running smoothly. We appreciate your business! Sincerely, PDS of NWA
Darrell England
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
the precision service guy showed up on time and only took about 15 minutes tofix the problem. i've used them twice now and both times a great job. i intend to use this company again. the company definitely earned 5 stars.
Thank you Darrell for the great review. We love to hear feedback from out customers! We appreciate your business! Sincerely, The Precision Door Family
Wayne Rhoades
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Luke was very friendly and professional. It didn't take very long.
Thank you Wayne for the awesome review! We Appreciate your business! The Precision Family
Technician: Luke Zieman
Service: Broken Garage Door Spring Repair
Gena Anderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good professional work!
Thank you Gena for the 5-star review! We appreciate your business!
Nancy Oliver
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kind quick service and cleanup was excellent!
Thank you, Nancy for the great review! We appreciate your business! Your Precision Door Team of NWA
Karen Swafford
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We were very pleased. We did not have an emergency type situation like some but needed maintenance. Ethen was kind, respectful, and knowledgeable. He explained the new system and workings of it and ask if we had questions. Honestly I had no idea a garage door with its new controls could do so much but can see the safety of having it for sure. Could not have been a better experience.
Thank you for the feedback! Were are happy to hear about your experience with Ethan and Precision Door of NWA. We look forward to being your "go-to" garage door service provider!
William Jeremiah
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response, technician worked quick and efficient. He explained what I needed to get up and operational again. Thanks for your help.
Thank you William for the great review! We appreciate your business! Sincerely, PDS of NWA
Technician: Matt Taylor
Service: Garage Door Repair
Anita Riddles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
30 minutes after the technician left the opener quit working again. I called back, a lady called me back and said she would check and call me back shortly. An hour later I still haven't heard from her. I live alone and can't manually open and close the door by my self.
Thank you for your feedback, Anita. I will follow up with Matt and make sure we get you squared away.
Technician: Matt Taylor
Service: Garage Door Repair
David Hardt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response. Excellent work. We are very happy with our new system.
Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being your go-to garage door service provider. Sincerely, PDS of NWA
Technician: Matt Taylor
Service: Broken Garage Door Spring Repair
Clayton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Not really happy at all. I scheduled for a new seal to be installed and specifically mentioned to the call center that we needed an accelerated schedule due to rain. The tech shows up, looks at the garage door, and says that neither location has any door seals in stock. Now, we have lost two days of time to get it completed by someone else. Guess I was wrong, but I thought door seals were one of the most basic items to stock for a professional garage door company?
Thank you for your review. We need feedback from our customers, both satisfied and unsatisfied to improve our business. Yes, we do keep bottom seal in-stock but please keep in mind there are different sizes with 2" being the most popular. We usually have a truck that brings our seal inventory once a week, this week they did not \put the 2" seal on the truck so needless to say we did not have it for your appointment. Also the appointment from the call center only stated bottom seal not 2" bottom seal which would have all the difference in getting you scheduled. Again thank you for your feedback!
Technician: Matt Taylor
Service: Garage Door Repair
Charles Mccord
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you Drew for your great service in the work you did on our garage door & replacing our remote opener. We will definitely be using Precision again should our door need repairs in the future. Well done.
Thank you, Charles, for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA
Technician: Drew Bates
Service: Garage Door Repair
Tony Rice
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew did a great job. Found issues that needed to be fixed. He explained everything in great detail helping us to understand the available options and the cost of each. He was a very nice technician.
Thank you, Tony for taking the time to leave your review. We appreciate your support! Your Door Team at PDS of NWA
Linda Danford
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would give more stars if that was an option. Justin was GREAT and most helpful with his kindness. We truly appreciated everything he did for us and the patience he showed answering my many questions.
Thank you, Linda, for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA
Service: Garage Door Opener Install
Product: Remotes / Keypad
Pat Broadwater
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Only had it for three days but like it so far. It only took a few hours to put the doors and stuff in and he cleaned up after he was done.
Thank you for the nice review! Sincerely, PDS of NWA
Berniece Rogers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
It's always nice to have your company taking care of my garage door problems, the employees are very nice and knowledgeable, and always take care of the problems the same day I call, thank you
Thank you for your great review, Ms Rogers! We are happy to hear that Sam was able to get your garage door up and working properly! We appreciate your business! Sincerely, The Precision Door Family
Service: Broken Garage Door Spring Repair
Product: Springs
Tim Warren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Matt done a good job. I was happy with his work. I was not happy with the price of the material. $250 per spring and $60 for a Bearing is outrageous. If I had known the pricing before, Matt had drove all the way down here I would have declined your services.
We are glad that Matt did a good job! I realize that you were displeased with our pricing. Our technicians do not set our pricing, the company's management and I do. We need to ensure that we can maintain a profit which enables us to stand behind our products in the years to come. In most if the repairs that we preform, we warranty our products and services for a period of at least 5 years.
Sue Dunlap
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your employee was all anyone could ask for. He did everything that needed to be done, I now have a new garage door opener and it’s so quiet I have to look to make sure it’s working. Thank you for an job well done.
Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being you "go-to garage door service provider. Sincerely, PDS of NWA
Technician: Matt Taylor
Service: Garage Door Opener Install
Aaron Clauson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scammers!! The technician did not inform us that you only work on LiftMaster doors, we were under the impression he was going to fix it. He tried to replace the whole motor for $1400 when it only needed a small part replaced. You should be ashamed of yourself for charging outrageous prices when people are trying to make it right now. We had to pay $140 to make him leave. Robbers for real!!!
We appreciate your feedback, Mr. Clauson. We apologize for any of the confusion regarding your operator problem. It is definitely not our intention to come across as scammers/robbers. I will make sure that I reach out to our technician regarding your issue. Sincerely, PDS of NWA
Technician: Matt Taylor
Service: Garage Door Repair
Gary Sams
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Luke Zieman was the technician that sold me and installed my door openers. Luke did an excellent job. My name is not spelled correctly. Somehow you guys put my name down as Gary Sams. That is not correct. My name is Jerry Sams. Please change your records to reflect my name as Jerry Sams. This could become important due to the door openers having a lifetime warranty.
Thank you, Jerry for the great review. We are proud to hear that you were happy with your service. We appreciate your business! Your name was also fixed in our system. Sincerely, PDS of NWA
Julie Morton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Absolutely HORRIBLE company. They are not interested in repairing your garage door, they are only there to sell you a new one. Their tech came up with a flimsy reason for me to buy one, then refused to do anything at all to repair my door. Instead, he left me with a non-functional door, which I could not raise of lower. He said that Precision would incur "too much legal liability" if they fixed my door. I suggested he tell his bosses that leaving a senior citizen trapped in their garage, unable to get out in case of an emergency would cause far more medical, legal liability than simply fixing the door. Instead, I called an independent repair service who showed up immediately and replaced my broken spring, which was all that was wrong. It cost me thousands less than a new door, and everything is working fine. I did not fall for Precision's phony new garage door line and will NEVER recommend them to anyone. Use them at your own risk.
Dear Julie, We understand your frustration and disappointment with your recent experience. We sincerely apologize if our technician’s approach didn’t meet your expectations. We value your safety and strive to provide honest assessments. However, we also recognize that it's important to balance safety concerns with cost-effective solutions. It seems there may have been a miscommunication or misunderstanding during your service call. To better understand your specific situation and address your concerns, we invite you to reach out to our customer service team directly at 479-202-5251 or mrewerts@precisiondoornwa.com. We’re committed to resolving this issue and ensuring your satisfaction. Thank you for your time and understanding.
Technician: Matt Taylor
Service: Broken Garage Door Spring Repair
License
AR License #0365280618
Comment from Anita Riddles
Thank you. Matt was here again today and we think the problem is solved. He is so nice and courteous. All of the staff that I spoke with have been helpful and patient with me. It is so nice to be able to call and not spend 30 minutes on the phone listening to a menu. Also thanks to Tina for being so helpful.