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Read what people are saying
about Precision Garage Door in:
Fort Smith/ River Valley Area, AR
Precision Garage Door of NWA & River Valleyhas received 195 reviews, averaging 4.75 Stars:
Greenwood, AR
Product:
Barling, AR
Was way to expensive. I was told on the phone it wouldn't cost much more than 170. Plus a military discount. The lady had my email wrong and spelled my name incorrectly after repeating 5 times
- Tommy Binh
Thank you for taking the time to talk with me today and giving us the opportunity to rectify the situation for you. We look forward to earning your business again in the future and thank you for trusting Precision Door Service of NWA for your garage door needs!
I would like to change my rating to 4 stars. Even though I wasn't satisfied, they made the time to make it right. Thank you guys.
Product:
Greenwood, AR
Trenton called me to let me know he was on the way, then received a text with Trentons picture to let me know. He was very professional and knowledgeable, and ordered what I wanted very quickly. Thank y'all so much.
- Patrick
We are glad you had a good experience from start to finish. Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!
Product:
Fort Smith, AR
Your tech was polite and did a good job in the inspection & repairs. However, whenever I was chatting with your website representative on December 11, I was somewhat disappointed. While asking what your service rate was, the rep’s reply stated that it was $89 and that it was waived if the tech completed the work. The rep was confused that it hey had sent me a reply ku intended for someone else. This is very unprofessional and doesn’t make a good impression.
- Patrick
Thank you for taking the time to leave us a review, Mr. Webb. We appreciate your business.
Product:
Van Buren, AR
Trenton was friendly, knowledgeable and efficient. He had our door back to working properly very quickly. What a good representative for your company. Annette Baker, Van Buren AR
- Patrick
Thank you for the kind words, Ms. Baker! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Fort Smith, AR
Justin and Jason did an absolutely wonderful job installing my new garage door opener. It broke the night before Thanksgiving and they were here the day after Thanksgiving fixing it that’s pretty good service in anybody’s book. The work was exemplary. It wasn’t inexpensive, but you get what you pay for
- Walter Hammock
Van Buren, AR
I was very satisfied with the work Dustin McClean did on my garage door. As a disabled senior it was such an inconvenience to have to park my car out on the driveway. When I called your office I was told the man would be here that day and his truck would have all the parts. This young man knew what he was doing and performed an amazing job. He was informative and very honest and polite. Good employee you have there. Thank you for a job well done.
- Patrick
Thank you for that great review, Ms. Morris. We are glad we could help! If you need any other help, give us a call! Thank you for choosing Precision! We appreciate your business!
Paris, AR
The technician, Trenton, was very nice, courteous, and professional and helped me understand what needed to be done.
- Patrick
We are happy to hear our technicians continue to provide great service and leave a good impression on our customers. Thank you for taking the time to leave us a review, Ms. Riddles! We appreciate your business and look forward to serving you again in the future!
Product:
Alma, AR
I was very happy about the courteous and knowledgeable service I received from Justin. He explained everything to me and answered all my questions. I saw your advertising on T.V.and had been having problems with my garage door. I chose to purchase a new door. Thanks for all the information from Justin.
- Patrick
Thank you so much for the kind words, Ms. Martin! We are pleased to hear you have a positive and pleasant experience with us. Thank you for giving us the opportunity to serve you! We look forward to working with you again in the future.
Poteau, AR
The pushy tech and his multiple scare tactics about the state of my door was a bit much. He was informed multiple that all he needed to do was fix the door and no I was not replacing the whole system as even the 12 year old opener was to small. He quoted himself several times as the garage door man. His work is completely satisfactory but he 100% cost you a door and operator when I do replace it.
- Martin Taylor
Product:
Cedarville, AR
Return customer.
- Patrick
Thank you for your continued business, Ms. Symonds! We look forward to serving you again in the future. Thank you for choosing Precision!
Alma, AR
Great service! The technician (Trent) was on time, very professional and friendly. He immediately surveyed my door, told me what was wrong, suggested parts, and gave me a quote. He then did all the work quickly, precise, and safely. I have no doubt my garage door will be worry free for years to come and if not I will call Precision.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!
Van Buren, AR
Excellent contact by chat! Fast service! They were here the next day fully prepared! Excellent professional work! So very pleased with results! Highly recommend this company!
- Patrick
Thank you, Ms. Coleman, for the awesome review and recommendation! We are glad to hear you were happy with the service we provided. Thank you for choosing Precision! We look forward to serving you again in the future.
Mountainburg, AR
Called precision door NWA to repair my shop door, very professional, keep me informed on when they would be here. Justin the tech, was very professional as well. Would recommend this company to anyone needing installation or repairs for their garage door needs.
- Patrick
Thank you so much for the kind words and recommendation, Mr. Keith! We are thrilled to hear you had a great experience with us! Justin is a very valuable member of our team, and we are pleased to hear he's made a good impression on you. Thank you for choosing Precision!
Van Buren, AR
Trenton was our technican. He was professional and very personable. He quickly examined the garage door and assessed the issue. Trenton also helped to reprogram our remotes. Appreciated the GREAT help. Happy to recommend Precision Garage Door
- Patrick
Thank you for sharing your positive experience and recommendation, Ms. Collins! We work hard to leave our customers feeling 100% satisfied with our service, and it sounds like Trenton did just that. Thank you for giving us the opportunity to service your home. We appreciate your business, and look forward to working with you again! Thank you for choosing Precision!
Fort Smith, AR
Casey arrived on time and repaired my garage door. He was friendly and knowledgeable. I appreciate his knowledge and expertise.
- David Thomas
Thank you for the review, Debby! We appreciate you giving Precision Door Service of NWA the opportunity to earn your business!
Van Buren, AR
The tech. was very friendly and knew his doors and hardware. He was there before the time he was suppose to be.
- Gene Driver
Paris, AR
Seth was awesome and he did a great job. He outlined everything he was going to do and did it in a timely manner. I am very pleased with Precision Door.
- Patrick
We are so happy to hear that you had a great experience, Ms. Piepiora! Seth is an excellent member of our team, and we are thrilled that he continues to leave great impressions on our customers. Thank you for choosing Precision!! We look forward to serving you again in the future!
Heavener, AR
Great guys. Very polite and helpful. Look forward to seeing them again
- Patrick
Glad we could help, Mr. Vaughn! We appreciate your business and look forward to serving you in the future!
Product:
Fort Smith, AR
Great job. Quick response time and Seth was outstanding. He knew what to do and how to do it, and got us back in a short time. Really appreciated your company. Thanks.
- Patrick
Seth is a valuable member of our team! We are glad he made a great impression on you! Thank you for leaving us a positive review. If you need anything in the future, just give us a call! Thank you for choosing Precision!
Product:
Senior Technician: Seth Ottino
Poteau, AR
only choice i had
- Patrick
Thank you for taking the time to write a review, Mr. Kemp. We appreciate your business!
Product:
Fort Smith, AR
I called Precision to fix a broken spring. They came out promptly and gave a bid of $1100.00 to my wife. I told them to to leave. I then called Southwest Garage Door Co who came out and fixed my garage doo for $175.00. I paid Precision their $49.95 service fee and save almost $1000.00 by using Southwest. Thanks Precision for costing me and extra $50 for nothing. You guys are the storm chasers of garage doors. I won’t waste my time calling you again.
- Kevin Weakley
Greenwood, AR
Trenton was outstanding he went above what was expected and he did not try to sell things not needed. I would recommend him again on any service on my garage door.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
Product:
Van Buren, AR
Very pleased with workmanship of the technicians, very thorough, cleaned everything up, instructions were clear…. Well pleased with the new door!!!!
- Patrick
Thank you for the kind words, Hascall! Glad you're happy with your new door! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Van Buren, AR
Fast dependable service. Went the extra mile to ensure that everything was working properly, and explained everything in detail. Very professional. The only complaint I have is the price was a little more than I expected, but all in all everything was great!
- Patrick
Thank you for leaving us a review, Mr. Turner. We are glad you had a good experience with us. We appreciate your business! Thank you for choosing Precision!
Product:
Greenwood, AR
Jacob exceeded our expectations. He was professional and did a fantastic job.
- Patrick
Thank you for the great review, Mr. David. We are glad that you had a great experience with us, and we look forward to working with you again in the future! Thank you for choosing Precision!
Product:
Van Buren, AR
We are very happy with our new garage door. From start to finish everything happened as we were told. Delivery was right on time. Cory was out tech. Very pleasant, explained all the features. He was prompt and neat. We would recommend precision door wholeheartedly
- Patrick
It is a pleasure to hear that your service was great from start to finish! Thank you so much for choosing Precision, and we are thrilled that you are happy with your door!
Product:
Van Buren, AR
Justin was just amazing! Very knowledgeable and professional, he quickly identified the problem, and explained exactly what had occurred, and what was happening as the door tried to open. He alerted me to the fact that the door was not safe and that no one should try and use it before it was replaced.
- Patrick
It is a pleasure to hear that your service was great from start to finish! Justin is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision!
Alma, AR
Justin was very knowledgeable and friendly! Repair was done quickly at a reasonable price! Would definitely recommend them!
- Patrick
Thank you for the great review and recommendation, Mr. Boen! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Fort Smith, AR
They done an awesome job. everything was messed up and they completely reworked it, it is so quiet and works better now then it did when it was brand new. i am very pleased with the job they did. thank you very much. Sheila Carver
- Patrick
Thank you, Sheila, for that nice review! We are so happy you were pleased with our services. Thank you so much for choosing Precision. We appreciate your business!!
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Dear Patrick, I appreciate the opportunity to provide feedback. First, all employees have been very courteous and professional. I first knew of your company when I requested an evaluation of the garage door when performing a pre-purchase home inspection. I am curious if the information provided to me after a purchase service call was also provided to the seller. Appears the door and opening mechanism is a "safety issue". The motor is failing which is the actual cause of the remote and wall switch working randomly. Upon assessment, it is recommended that the door be replaced which would include the motor and other items. This is substantial expense that I will now have to incur. I would like the opportunity to discuss this further with you at your convenience. Best Regards, Brenda Lee 903-707-6490
- Brenda Lee