4.8 1 2 3 4 5 278 Reviews

From Fort Smith/ River Valley, AR Homeowners

Garage Door Repair in Fort Smith/ River Valley, AR - Page 9

Precision Garage Door

Same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Fort Smith/ River Valley, AR FREE Service Call With Garage Door Repair over $100

Serving Fort Smith/ River Valley, AR

Proudly serving the Fort Smith/ River Valley community with same day service.

Service truck

Local Garage Door Repair in Fort Smith/ River Valley, AR

Precision Garage Door of All Of Northwest Arkansas provides same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Fort Smith/ River Valley homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Fort Smith/ River Valley and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 277 most recent customer reviews

Precision Garage Door of NWA is viewed very positively across Fort Smith and the River Valley for fast, professional garage door service delivered by knowledgeable technicians who explain issues clearly and get repairs done efficiently. Customers frequently mention courteous communication, reliable same-day or next-day response, strong workmanship on repairs and installations, and a consistently helpful, respectful experience from scheduling through cleanup.

What Customers in Your Area Mention Most

Professionalism (171) Reviewers repeatedly describe the technicians and office staff as professional, courteous, respectful, and well-presented. Expertise (102) Reviewers consistently say the technicians are knowledgeable, diagnose issues accurately, and clearly understand garage door systems and parts. Speed (101) Many reviews highlight fast repairs and installations, with work often completed quickly once the technician arrives. Communication (98) Customers value clear explanations, advance arrival updates, detailed walkthroughs of the problem, and straightforward option reviews. Responsiveness (92) Customers frequently praise the company for quick callbacks, prompt scheduling, and fast help when they need service soon. Service (88) The overall service experience is frequently praised as helpful, attentive, polite, and customer-focused from start to finish. Friendliness (86) Many reviews mention friendly, personable technicians and staff who make the experience comfortable and pleasant. Workmanship (64) Customers report that repairs and installations are done well, solve the problem, and leave doors working smoothly and correctly. Trustworthiness (49) Reviewers often say they trust the company to be honest, avoid unnecessary upsells, and give a fair, dependable assessment.

Recent Reviews from Fort Smith/ River Valley, AR

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 07/05/2020

I was really please with Aaron, he was helpful on what we were wanting to know on Door's and colors, I like it when he took a pitcher of our house and show us the different look on our house. Your guys got it all together, and thanks for everything, We did oder our Door. And can't wait to get it put up. And thanks again. And I will recommend Precision to all my friends.

Response from Patrick Behrens Business Owner

Thank you very much for sharing your positive experience and your recommendation, Mr. Palmer! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We look forward to serving you in the future!

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Barling, AR 06/21/2020

I was very satisfied with the technician knowledge and speed that he finished his work in a timely manner. Also wearing a mask, he was polite and helpful. Also I received a senior discount.

Response from Patrick Behrens Business Owner

Thank you very much for sharing your positive experience, Ms. Anderson It is wonderful to have hard working technicians, and even better to hear that they take great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Service: Broken Garage Door Spring Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 06/20/2020

Very courteous,explained what was needed. Arrived on time and did a good job ????

Response from Patrick Behrens Business Owner

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service. Thank you for choosing Precision!

Service: Garage Door Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 06/15/2020

Great job, on time and great service. Highly recommended to everyone!

Response from Patrick Behrens Business Owner

Thank you very much for sharing your positive experience and your recommendation, Sanya! . We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cameron, AR 06/11/2020

Very well done and I appreciate the courtesy , promptness and completeness

Response from Patrick Behrens Business Owner

Glad we could help Mr. Mays. We appreciate your business and look forward to serving you in the future!

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 05/26/2020

Justin and lee showed up on time and were very friendly and professional..I felt as if they knew what they were talking about and in no way tried to force us into anything..they were upfront and knowledgeable about every question we had.. nice doing business with people that you don't feel like you're getting the screws put to you...

Response from Patrick Behrens Business Owner

Thank you very much for the amazing review, Mr. Canady! We take pride in providing the best possible service to our customers, and we are happy to hear Justin and Lee did just that! We appreciate your business! Best regards, The Precision Family

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 04/03/2020

Justin did a great job in repairing our door...just needed some adjustment. He was courteous and professional and explained everything to us. Great company!

Response from Patrick Behrens Business Owner

Thank you very much for the kind words, Mr. & Mrs. Vleck! We are pleased to hear you had a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service: Garage Door Opener Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 03/25/2020

Fantastic service, follow up and service! Dayton was courteous, professional, friendly and did an outstanding job! We love our new door! Beautiful and quiet! Thanks!

Response from Patrick Behrens Business Owner

Thank you so much for the kind words! We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 03/14/2020

Aaron Hart, was our service technician that came out to our home. He was very pleasant and professional most of all arrived on time even called when he was 30 min out. He replaced both springs test the door for proper operation. I would HIGHLY recommend AARON HART and Precision Garage door. Thanks for everything you done Aaron

Response from Patrick Behrens Business Owner

Thank you, Mr. Polk for the awesome review. We are glad to hear you were happy with the service and your technician. Let us know if you need us again! We appreciate your business! Sincerely, PDS of NWA

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 03/09/2020

We our building a new home and will be using Precision again with our new home. Justin was wonderful. He is very knowledgeable in what he does and couldn't be more professional towards the customer. He had our garage door opening again just in time for our current home to go on the market. Thank you, Justin and Precision for a job well done.

Response from Patrick Behrens Business Owner

Thank you for sharing your positive experience with us, Jim! Our goal is 100% customer satisfaction, and it sounds like Justin achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service: Garage Door Opener Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alma, AR 02/28/2020

The communication is simply incredible. I knew when, where, and who all along, and the service was second to none. Thank you for a job well done.

Response from Patrick Behrens Business Owner

Thank you very much for the kind words, Mr. Williams! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service: Garage Door Opener Install

Product: Opener

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 02/25/2020

I was so impressed with Precision Door’s service during a repair on a Sunday that when I decided to let them replace my old garage door and opener. Wes and Donovan did an outstanding job installing the new door and opener. They were very professional, friendly and fast! Very happy with Precision Door. Highly recommend!

Response from Patrick Behrens Business Owner

Mark, thank you for leaving us a review. We're glad that Wes and Donovan were able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Service: Install Garage Doors

Product: Garage Door Opener

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Muldrow, AR 02/19/2020

I had an older broken garage door that wouldn’t close. Their technicians were prompt, courteous, knowledgeable, and very professional. They kept me informed of the process, arrival times, etc. I would recommend this company highly. Excellent customer service

Response from Patrick Behrens Business Owner

Thank you very much for sharing your positive experience and your recommendation, Ms. Morgan! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service: Garage Door Repair

Product: Garage Door Opener

Tammy Strong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alma, AR 12/27/2019

We need a full over haul on our garage door, we looked up over head door company, and found Precision, they employ vets, and had great ratings! Could not be happier with our door and our tech Wes!! Thank you!

Response from Patrick Behrens Business Owner

Thank you very much for the wonderful review, Ms. Strong! We take pride in providing the best possible service to our customers, and we are happy to hear Wes did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lavaca, AR 12/11/2019

Selected your company because of the reviews and quick service. Your technicians were very helpful and good sales people who happen to know their jobs.

Response from Patrick Behrens Business Owner

Thank you, Ms. Bachalo, for taking the time to write this positive review! We are delighted to hear that you value the efforts we have put toward creating an outstanding team of highly trained employees. We appreciate your business! Best regards, The Precision Family

Service: Garage Door Repair

Product: Springs

Laura White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 09/30/2019

Tyler Rhine was very professional and got my garage door springs replaced fast. I will definitely use Precision again. Give my thanks to Tyler. L. White

Response from Patrick Behrens Business Owner

Thank you for the great review, Ms. White! We are happy to hear Tyler provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Service: Broken Garage Door Spring Repair

Product: Springs

Ron Reading

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 07/10/2019

Great job!

Response from Patrick Behrens Business Owner

Thank you for the great review, Mr. Reading! We appreciate your business! Best regards, The Precision Family

Service: Garage Door Opener Install

Product: Garage Door Opener

Lynn Rausch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 07/09/2019

I was so pleased that on a Saturday, 4th of July weekend I could get service. Travis was pleasant, professional and knowledgeable. He did a 25 point inspection and replaced rollers and cables and suggested future issue we might want to address. He was a great spokesman for your company and I applaud you for having him represent your company. I will definitely recommend you to my friends.

Response from Patrick Behrens Business Owner

Thank you, Lynn, for the awesome review. We appreciate your business and are always just a phone call away! Sincerely, PDS of NWA

Service: Garage Door Repair

Product: Rollers

Brett Vann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Muldrow, AR 05/21/2019

We were needing an estimate on our door because our 16 year old backed into it. Our technician was very knowledgeable and friendly. He walked me through the estimate and made sure to answer any questions I had.

Response from Patrick Behrens Business Owner

Thank you, Brett, for the kind words. We are so glad to hear you were happy with your service. We appreciate your business and look forward to working with you! Sincerely, PDS of NWA

Service: Garage Door Repair

Louis Brashears

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lavaca, AR 04/11/2019

Overhead door couldn’t make it out today and I had to miss work. Your tech made it out and did a quality job!

Response from Patrick Behrens Business Owner

We're so glad we could help, Mr. Brashears. We appreciate you business and look forward to working with you again in the future! Sincerely, PDS of NWA

Service: Broken Garage Door Spring Repair

Product: Springs

Carolyn Whitlow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 03/08/2019

I am pleased with the repair work John did on my garage door. I appreciate the prompt service and I would highly recommend Precision Door NWA.

Response from Patrick Behrens Business Owner

Glad to hear it, Carolyn. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Service: Garage Door Repair

Johnny Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alma, AR 03/02/2019

The Technician/Installer was very professional, courteous, and knowledgeable of his responsibility as a Installer. He educated us on things we should do to keep our garage operating properly. Yes, I would encourage other home owners to use precision Door Service. They work with you financially to ease the cost. I rate from 1 to 5 one the lowest five the highest; I give this company a high 5 ???? star rating. Excellent work. Thank you.

Response from Patrick Behrens Business Owner

Thank you for sharing your positive experience with us, Mr. & Mrs. Moore! Our goal is 100% customer satisfaction, and it sounds like Travis achieved that goal with you. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service: Broken Garage Door Spring Repair

Product: Springs

James Jewell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alma, AR 01/30/2019

The service call was 50 dollars to fix a something that took 2 minutes to fix which I didn't have a problem with but he wanted 150 dollars more to fix after getting here I realized this was nothing but a scam gave him his 50 dollars and sent him on his way. I had to make a special trip back to fix it myself and it literally took 2 minutes I don't appreciate being scammed!

Response from Patrick Behrens Business Owner

Mr. Jewell, As the Owner and a Sanctioned trainer for the industry here at Precision Door Service of NWA, I would like to sincerely apologize for how you interpreted your experience. Our policy states that there is a service fee for a technician to come out to your property and diagnose the issue with your door when it comes to repairs. This was quoted upfront in your phone call with us when you scheduled your appointment. After arriving at your property and upon doing his inspection, our technician diagnosed your 10 ft high (Commercial Door) as being off the tracks due to lack of maintenance, and a few (noted) worn parts. You were then presented with not one, but three different options based on your current and future plans for the door. Our options were designed to fix not just the door being off track, but also the root cause for why it happened and a warranty provided. When presented with the solution and fees associated with, you then denied the service, which is completely up to you. Please understand, we always have our customer's best interest at heart in all we do, and although you chose not to use us this time, we would hope that we might still have the opportunity to earn your business in the future. Sincerely and respectfully, Patrick

Service: Garage Door Repair

DAVID W CLARK

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 12/01/2018

Dayton did a really good job. He give me a good estimate on what the cost was going to be. He was also very friendly and knew what he was doing. Thank you very much.

Response from Patrick Behrens Business Owner

Thank you, Mr. Clark, for choosing us at Precision Door. We are ecstatic to hear you were happy with the level of service and your technician. Please don't hesitate to call if you should need us in the future. We appreciate your business! Sincerely, PDS of NWA

Service: Broken Garage Door Spring Repair

Nan Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 10/27/2018

John was extremely friendly and efficient. I would highly recommend him to others

Response from Patrick Behrens Business Owner

Thank you, Nan, for the great review. We will certainly pass along to John just how happy you were with your service. We appreciate your business and thanks again from all of us at PDS of NWA! Best regards, The Precision Family

Service: Garage Door Repair

J.R. Harper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Arkoma, AR 09/24/2018

the service men did a good job

Response from Patrick Behrens Business Owner

Thank you for the great review, Mr. Harper! We appreciate your business! Best regards, The Precision Family

Service: Broken Garage Door Spring Repair

Product: Springs

Chuck Harkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 09/04/2018

Professional and efficient.

Response from Patrick Behrens Business Owner

Thank you for the great review, Mr. Harkins! We appreciate your business! Best regards, The Precision Family

Service: Broken Garage Door Spring Repair

Curtis Sawyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 08/15/2018

Excellent service.

Response from Patrick Behrens Business Owner

Thank you, Mr. Sawyer, for allowing us the opportunity to serve you. We appreciate your business and are glad we could help! Sincerely, Your Door Team at PDS of NWA

Service: Install Garage Doors

Product: Garage Doors

Tina Hoffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 08/13/2018

Very professional and very knowledgeable. Explained everything thing in detail. I would highly recommend this company. I will definitely use them again. Also My repairman ( Jacob Austin) was very respectful and polite. Thank you for a job well done.

Response from Patrick Behrens Business Owner

Thank you, Tina, for the stellar review. As for how polite Jacob was, well - that's just who we are. We deal with customers at their homes; you (our customer) deserve nothing less than the very best we have to offer. Thanks again for entrusting us with your garage door issues and know we appreciate your business! Sincerely, PDS of NWA

Service: Broken Garage Door Spring Repair

Product: Springs

Nigel Otero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 05/17/2018

Excellent service. Great customer service as well.

Response from Patrick Behrens Business Owner

Thank you, Mr. Otero, for the kind words. We are pleased to know you were happy with your service and we appreciate your business! Sincerely, PDS of NWA

Service: Broken Garage Door Spring Repair

Product: Springs

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1907 Town W Dr.
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Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618