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about Precision Garage Door in:
Fayetteville, AR
Precision Garage Door of NWA & River Valleyhas received 126 reviews, averaging 4.96 Stars:
Fayetteville, AR
Thank you, Mr. DeLeon, for the awesome review! We are glad to hear you were happy with the service and your technicians. Let us know if you need us again. We appreciate your business! Sincerely, PDS of NWA
Fayetteville, AR
Patrick is terrific. He explained everything. He approached the door with the attitude of trying to fix it.
- Patrick
Thank you for the great review, Mr. Cochran. We appreciate your business!
Fayetteville, AR
I needed assistance with a garage door that would not fully close when I used the garage door opener. Justin came out on a Sunday. His service was prompt, friendly and professional! What more could you want?
- Patrick
We love hearing our technicians are providing the very best service possible. Thank you so much for taking the time to leave a review! If you need our services in the future, just give us a call!
Fayetteville, AR
We had an unexpected garage door issue come up right after Christmas. Precision came out and fixed our problem them same day we called them. Their technician was upfront with us about the issues and helped us resolve them quickly and with high quality products.
- Brian
Product:
Fayetteville, AR
Quality services by professionals. I would recommend using them for all garage door needs. Thank you Steve
- Patrick
Thank you for the great review and recommendation, Mr. Greene! We are glad we could help, and we appreciate your business. Thank you for choosing Precision!
Product:
Fayetteville, AR
A very professional organization that goes above the normal level of service. They communicate extremely well and offer service times for working people. I was impressed by the extra things that they did while replacing my garage door opener. The technician who serviced my garage door opener arrived on time, was very knowledgeable about their products, very efficient and performed the work to a high quality standard. I would definitely use this company again.
- Patrick
Thank you for the kind words, Ms. Fleck. We are ecstatic you had a great experience with Precision! We pride ourselves on the level of service we provide, and we are happy that we were able to make an impression. Thank you for your continued business!
Product:
Fayetteville, AR
24 hour service is the best. Justin arrived earlier than scheduled and took care of the problem. He is very professional and knowledgeable. Plus, takes time to explain the problem and solution. We were very pleased that he was the technician assigned to us. We are extremely pleased with Justin and Precision Garage Door Company.
- Patrick
It is a pleasure to hear that your service was great from start to finish! Justin is a valuable member of our team, and we are glad he left a good impression. Thank you for taking the time to leave us a review and for choosing Precision!
Fayetteville, AR
Prompt service. Explained options. Very personable and professional.
- Patrick
Thank you for taking the time to leave us a positive review. We appreciate your business and look forward to working with you again!
Product:
Fayetteville, AR
Same day service was great. The technician, Trenton, was knowledgeable and explained the problem to me in a way that I could understand. I'm excited to get my new garage doors from Precision!
- Patrick
Thank you for those kind words. We are very proud of our technicians, and their level of knowledge and customer service. We are glad you had a great experience! Looking forward to working with you again!
Fayetteville, AR
Excellent, efficient service.
- Patrick
Thank you for the great review, Donna! We appreciate your business!
Fayetteville, AR
Steve was fantastic. He is courteous, fun, but most of all, knows his business. He fixed my door in quick fashion and did a five star job. I highly recommend Precision Garage Door for any needed repairs or the installation of a new door or opener. Thanks, Steve for a great job.
- Patrick
Steve is a very valuable member on our team, and we are glad to hear that he's made a great impression on our customers! Thank you for taking the time to leave a review for us. We look forward to serving you again. Thank you for choosing Precision!
Fayetteville, AR
Jaden, with Precision, could not have been more courteous or professional. A small crisis with a garage door that wouldn’t open on a rainy day was fixed promptly and efficiently. Excellent service!
- Rebecca
Product:
Fayetteville, AR
Same day service and very knowledgeable repairman. He (Steve Colley) did upsell me but in a very professional way. Did a great job in providing superior customer service.
- Patrick
Thank you very much for the kind words, Mr. Foti. We are happy to hear you were pleased with Steve's service. Thank you for choosing Precision, and we look forward to working with you in the future!
Product:
Fayetteville, AR
Great service
- Patrick
Thank you for leaving us a positive review, Ms. Dillard. We appreciate your business!
Fayetteville, AR
Only called Precision because two other (previously used) companies had issues--one with their computer system and the other with a fire. Whatever. Anyway, the certified tech did a great job, explained everything,and was very professional and courteous. Guess we'll stay with Precision.
- Patrick
Alexandira, thank you for taking the time to leave us a review. We pride ourselves on the level of service we provide, and our great team. Thank you for giving us the opportunity to serve you! We look forward to working with you in the future!
Product:
Technician: Justin Peterson
Fayetteville, AR
Prompt and efficient service. Everyone at the company was very helpful and pleasant.
- Patrick
Thank you very much for the kind words, Ms. Nachtmann! We are pleased to hear you had a good experience with us at Precision and look forward to working with you in the future!
Fayetteville, AR
Wes was awesome! Kind of like hanging out with an old friend while he did all the work. Answered all my questions and most importantly, did great work in a timely manner despite the freezing temperature. I highly this Veteran-owned company.
- Patrick
Thank you so much, Mr. Delavega. We appreciate you taking the time to write us a review. Wes is a very valuable member of our team, and we are happy to hear you had a great experience. Thank you for choosing Precision and we look forward to working with you again!
Product:
Fayetteville, AR
My appointment was made for the same day. The service technicians (one was a trainee) were great. The reason for a 4 is the price and the lack of a 3.5. I had two garage door openers installed (due to two existing ones having stripped belt drives) and I was unpleasantly surprised at the price quoted. I made a decision on the spot to go ahead and replace, but in hindsight I would not have had the units replaced, if I had slept on it overnight. I would encourage people to get more that one quote.
- Jack Blakley
Product:
Technician: Justin Peterson
Fayetteville, AR
Travis was a very nice guy, displayed professionalism, and very cordial. He was efficient and he did his job very well. Could not have been more pleased! Thank you Travis!
- Oscar Oregon
Thank you for your review Mr. Oregon. We take pride in 100% customer satisfaction and we are glad to hear we did that for you. We appreciate your business, The Precision Family.
Product:
Fayetteville, AR
Outstanding service. Precision was chosen based on a friend's referral. This was on a Saturday and there was no elevated service charge for it being a weekend. That's a big plus. Less than 30 minutes after I called, Ryan showed up and was at work. He was efficient and indeed precise in his work. Replaced springs, rollers, and cables. Absolutely a 5-star service.
- Richard Craig
Thank you for your awesome review Richard! We pride ourselves in 100% customer satisfaction and we are happy to hear we did just that! We appreciate your business, The Precision Family.
Product:
Fayetteville, AR
I am very pleased with the knowledge and courtesy of your technician, Steve. He was extremely helpful. So far i like the quility and customer sevice of your company. I will recommend you to every one that needs your service. But the job hasn't started yet. I am very pressed for time. I already bought my plain ticket weeks ago. I leave for California on October 20th. It would be absolutely wonderful if the job is done by October 19th. That way a big weight is going to be left off my shoulders. By the way my last name is ALLEN.
- Marina Allen
Thank you for your review Mrs. Allen! We have changed your name in our system, our apologies for the mistake! We take pride in 100% customer satisfaction and we are glad that Steve did that for you. We can't wait to see your new door! We appreciate your business, The Precision Family.
Product:
Fayetteville, AR
I’m so happy with my new garage doors. Dayton and Donovan did an amazing job. Very professional and friendly, and they do great work. I highly recommend Precision Door Service!
- Patrick
Thank you for the great review and recommendation, Ms. Nolker! We have amazing members on our team, and we are glad our customers see that as well! We appreciate your business and look forward to serving you in the future! Best Regards, The Precision Family
Product:
Fayetteville, AR
Wesley was so professional and nice. Couldn’t believe he did the whole thing all by hisself. Was amazed! Wouldn’t take help even when offered. Looked like a two man job for sure. Was very happy with the outcome. And very pleasant to talk with. Would like to hang out with him. Seemed like a well rounded down to earth human being. Very caring and considerant
- Patrick
Thank you, Vikki, for the amazing review! We are thrilled to have Wesley on our team, and glad you had a great experience. If you need anything, we are happy to help! Thank you for choosing Precision!
Fayetteville, AR
Great company and great employees! They did a great job replacing our garage door!
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review, Ms. Johnson, and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
Product:
Fayetteville, AR
Aaron was right on time and very professional. Took time to explain the details. I was very satisfied!
- Patrick
Thank you for the kind words, Ronnie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Fayetteville, AR
The installer, a friendly and knowledgeable young man named Travis, pointed out problem areas with our non-functioning door and recommended economical options. He fixed our problem (something I couldn't do) and we're totally happy!
- Patrick
Thank you for the kind words, Duke! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Fayetteville, AR
Great to work with you... from choosing a door to total installation. Outstanding service
- Patrick
Thank you very much for the kind words, Mr. Ureckis! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Product:
Fayetteville, AR
Travis arrived promptly, was professional, and clearly & carefully explained the issues, options and cost to me. He was lovely to work with and even lent me a screwdriver so that I could fix something in my house. Above what was necessary! I would highly recommend Precision and use them again. Thanks!!
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision!
Product:
Fayetteville, AR
As a Fayettville resident, I would recommend the servicing, safety and quality. However, when I called to request service I asked what the possibility of the charge would be after describing my issue, not realizing that there were factors that weren't considered in the 'quote'.. No more than $200 was advised when scheduling the service however the tech who I thourghly believe was honest and forthcoming about the status of my garage's current aging condition, indicated a possible $1000 bill was the clear and obvious reality. I hope the quoting process can be addressed but the tech was refreshing to the experience for a safer peice of mind when resolving a pre-existing issue not discovered in our prior home inspection.
- Nathan Battiste
Product:
Fayetteville, AR
On the phone, we were told there was a $49.95 fee for the technician to come to my house on a Sunday. Then she told me that worst case scenario the springs would be $158. We needed 1 spring. However, if we had replaced BOTH springs, that total would have been $158 +$158+$49.95. My math shows that as $365.95. The technician quoted us a minimum of $510. We still have a broken door and we are out $49.95 for nothing. I understand the weekend service call but I don’t quite understand the difference in price. He told us he could “patch” our garage until a new door came in but wouldn’t even do that when we declined to over pay for almost $1000 for a new door. Also, prior to the tech visit, we priced other places for a brand new garage door and received a quote of $1400 INSTALLED and his lowest price quoted to us was approx $2400. Thanks for the weekend service call but we will go another route.
- Alicia Reese
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Amazing service. We were able to get same day service, Justin arrived early to the two hour window ( he called to make sure that was ok). He was quick, efficient and polite. Will definitely recommend.
- Patrick