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Read what people are saying
about Precision Garage Door in:

Fayetteville, AR

Precision Garage Door of NWA & River Valley
has received 129 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Was able to get same day service and the tech was even early. Repair took about 30 minutes. First class service.

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A Response from: Patrick Behrens

We strive for great quality work in a timely manner, and it sounds like we hit that mark with you, Mr. Hennis. Thank you so much for leaving a positive review. We appreciate your business and look forward to working with you again! Thanks for choosing Precision!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Senior Technician: Seth Ottino
Review:

So my two garage doors, one double, one single were 18 years old. We had already had two expensive service calls in that time on the double. So when the spring broke on the single, I got the number from the TV ad and called before 7 am and got an answer on the second ring. I had a repairman out the same day and he was extremely professional and showed us how worn out our rollers were and we already knew we would have to replace the cracked lower panel (again). But he gave us a reasonable price for total replacement. And I do mean total replacement. The tracks, the outer trim and not a scrap of trash left. I would use them again in a heart beat. They came when they said they would (both times) and gave great service with a smile and professionalism. A throwback company if you will.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Luper! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The only company that I found who is really interested in doing business! very prompt sending a technician to my property to give me an estimate, Seth was very knowledgeable and courteous. extremely pleased with Precision Door. Lyndell Thomas

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A Response from: Patrick Behrens

We are thrilled to know that you had a great experience! Seth is very valuable to us, and we are glad to hear he is taking great care of our customers! Thank you for taking the time to leave us a review. We look forward to working with you again. Thanks for choosing Precision!

Seth Ottino Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Technician: Seth Ottino
Review:

Amazing service. We were able to get same day service, Justin arrived early to the two hour window ( he called to make sure that was ok). He was quick, efficient and polite. Will definitely recommend.

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A Response from: Patrick Behrens

Thank you, Mr. DeLeon, for the awesome review! We are glad to hear you were happy with the service and your technicians. Let us know if you need us again. We appreciate your business! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Technician: Justin Peterson
Review:

Patrick is terrific. He explained everything. He approached the door with the attitude of trying to fix it.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Cochran. We appreciate your business!

Justin Peterson Service Provided:
Install Garage Doors

Technician: Justin Peterson
Review:

I needed assistance with a garage door that would not fully close when I used the garage door opener. Justin came out on a Sunday. His service was prompt, friendly and professional! What more could you want?

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible. Thank you so much for taking the time to leave a review! If you need our services in the future, just give us a call!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Justin Peterson
Review:

We had an unexpected garage door issue come up right after Christmas. Precision came out and fixed our problem them same day we called them. Their technician was upfront with us about the issues and helped us resolve them quickly and with high quality products.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Quality services by professionals. I would recommend using them for all garage door needs. Thank you Steve

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A Response from: Patrick Behrens

Thank you for the great review and recommendation, Mr. Greene! We are glad we could help, and we appreciate your business. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

A very professional organization that goes above the normal level of service. They communicate extremely well and offer service times for working people. I was impressed by the extra things that they did while replacing my garage door opener. The technician who serviced my garage door opener arrived on time, was very knowledgeable about their products, very efficient and performed the work to a high quality standard. I would definitely use this company again.

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A Response from: Patrick Behrens

Thank you for the kind words, Ms. Fleck. We are ecstatic you had a great experience with Precision! We pride ourselves on the level of service we provide, and we are happy that we were able to make an impression. Thank you for your continued business!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

24 hour service is the best. Justin arrived earlier than scheduled and took care of the problem. He is very professional and knowledgeable. Plus, takes time to explain the problem and solution. We were very pleased that he was the technician assigned to us. We are extremely pleased with Justin and Precision Garage Door Company.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Justin is a valuable member of our team, and we are glad he left a good impression. Thank you for taking the time to leave us a review and for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Prompt service. Explained options. Very personable and professional.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a positive review. We appreciate your business and look forward to working with you again!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Same day service was great. The technician, Trenton, was knowledgeable and explained the problem to me in a way that I could understand. I'm excited to get my new garage doors from Precision!

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A Response from: Patrick Behrens

Thank you for those kind words. We are very proud of our technicians, and their level of knowledge and customer service. We are glad you had a great experience! Looking forward to working with you again!

Service Provided:
Install Garage Doors

Review:

Excellent, efficient service.

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A Response from: Patrick Behrens

Thank you for the great review, Donna! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Review:

Steve was fantastic. He is courteous, fun, but most of all, knows his business. He fixed my door in quick fashion and did a five star job. I highly recommend Precision Garage Door for any needed repairs or the installation of a new door or opener. Thanks, Steve for a great job.

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A Response from: Patrick Behrens

Steve is a very valuable member on our team, and we are glad to hear that he's made a great impression on our customers! Thank you for taking the time to leave a review for us. We look forward to serving you again. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Jaden, with Precision, could not have been more courteous or professional. A small crisis with a garage door that wouldn’t open on a rainy day was fixed promptly and efficiently. Excellent service!

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Same day service and very knowledgeable repairman. He (Steve Colley) did upsell me but in a very professional way. Did a great job in providing superior customer service.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Foti. We are happy to hear you were pleased with Steve's service. Thank you for choosing Precision, and we look forward to working with you in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service

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A Response from: Patrick Behrens

Thank you for leaving us a positive review, Ms. Dillard. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Only called Precision because two other (previously used) companies had issues--one with their computer system and the other with a fire. Whatever. Anyway, the certified tech did a great job, explained everything,and was very professional and courteous. Guess we'll stay with Precision.

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A Response from: Patrick Behrens

Alexandira, thank you for taking the time to leave us a review. We pride ourselves on the level of service we provide, and our great team. Thank you for giving us the opportunity to serve you! We look forward to working with you in the future!

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Prompt and efficient service. Everyone at the company was very helpful and pleasant.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Nachtmann! We are pleased to hear you had a good experience with us at Precision and look forward to working with you in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

Wes was awesome! Kind of like hanging out with an old friend while he did all the work. Answered all my questions and most importantly, did great work in a timely manner despite the freezing temperature. I highly this Veteran-owned company.

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A Response from: Patrick Behrens

Thank you so much, Mr. Delavega. We appreciate you taking the time to write us a review. Wes is a very valuable member of our team, and we are happy to hear you had a great experience. Thank you for choosing Precision and we look forward to working with you again!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My appointment was made for the same day. The service technicians (one was a trainee) were great. The reason for a 4 is the price and the lack of a 3.5. I had two garage door openers installed (due to two existing ones having stripped belt drives) and I was unpleasantly surprised at the price quoted. I made a decision on the spot to go ahead and replace, but in hindsight I would not have had the units replaced, if I had slept on it overnight. I would encourage people to get more that one quote.

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Travis was a very nice guy, displayed professionalism, and very cordial. He was efficient and he did his job very well. Could not have been more pleased! Thank you Travis!

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A Response from: Patrick Behrens

Thank you for your review Mr. Oregon. We take pride in 100% customer satisfaction and we are glad to hear we did that for you. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Outstanding service. Precision was chosen based on a friend's referral. This was on a Saturday and there was no elevated service charge for it being a weekend. That's a big plus. Less than 30 minutes after I called, Ryan showed up and was at work. He was efficient and indeed precise in his work. Replaced springs, rollers, and cables. Absolutely a 5-star service.

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A Response from: Patrick Behrens

Thank you for your awesome review Richard! We pride ourselves in 100% customer satisfaction and we are happy to hear we did just that! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I am very pleased with the knowledge and courtesy of your technician, Steve. He was extremely helpful. So far i like the quility and customer sevice of your company. I will recommend you to every one that needs your service. But the job hasn't started yet. I am very pressed for time. I already bought my plain ticket weeks ago. I leave for California on October 20th. It would be absolutely wonderful if the job is done by October 19th. That way a big weight is going to be left off my shoulders. By the way my last name is ALLEN.

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A Response from: Patrick Behrens

Thank you for your review Mrs. Allen! We have changed your name in our system, our apologies for the mistake! We take pride in 100% customer satisfaction and we are glad that Steve did that for you. We can't wait to see your new door! We appreciate your business, The Precision Family.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I’m so happy with my new garage doors. Dayton and Donovan did an amazing job. Very professional and friendly, and they do great work. I highly recommend Precision Door Service!

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A Response from: Patrick Behrens

Thank you for the great review and recommendation, Ms. Nolker! We have amazing members on our team, and we are glad our customers see that as well! We appreciate your business and look forward to serving you in the future! Best Regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Wesley was so professional and nice. Couldn’t believe he did the whole thing all by hisself. Was amazed! Wouldn’t take help even when offered. Looked like a two man job for sure. Was very happy with the outcome. And very pleasant to talk with. Would like to hang out with him. Seemed like a well rounded down to earth human being. Very caring and considerant

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A Response from: Patrick Behrens

Thank you, Vikki, for the amazing review! We are thrilled to have Wesley on our team, and glad you had a great experience. If you need anything, we are happy to help! Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Review:

Great company and great employees! They did a great job replacing our garage door!

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review, Ms. Johnson, and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Aaron was right on time and very professional. Took time to explain the details. I was very satisfied!

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A Response from: Patrick Behrens

Thank you for the kind words, Ronnie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

The installer, a friendly and knowledgeable young man named Travis, pointed out problem areas with our non-functioning door and recommended economical options. He fixed our problem (something I couldn't do) and we're totally happy!

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A Response from: Patrick Behrens

Thank you for the kind words, Duke! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Great to work with you... from choosing a door to total installation. Outstanding service

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Ureckis! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618