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Read what people are saying
about Precision Garage Door in:

Bentonville, AR

Precision Garage Door of NWA & River Valley
has received 132 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

I had trouble locating someone to service our overhead door. Very frustrated with the companies I called. My experience from beginning to end with Precision Overhead Doors was in complete contrast. They answered my call immediately, and scheduled a technician for the very next day. A highly qualified and courteous tech arrived on the exact time promised, listened to my concerns, and offered alternative solutions in a way that I could understand. He went about the work we agreed on and charged a fair price. A very professional company.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. McCartan! We strive to be the best when it comes to the quality of products and level of service we provide, and are pleased to know you noticed the difference! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

technician was very proffessional and polite. he knew what he was doing and answered questions while working. would definitely ask fof him again if ever needed. lived up to the ad on the internet. also, was nice to have a real person answer their phone, even tho it was past normal business hours. highly recommend this company.

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A Response from: Patrick Behrens

Thank you so much for that great review. We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! Thank you for choosing Precision! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Our garage door broke in the middle of the night so I called Precision at 7am the next morning. I was scheduled right away for the same day service and Seth showed up at 11am to assess the problem. I even received a text with a picture of the technician and a little bio so that I knew who to expect. Due to poor installation by the initial builders in 2019, our garage door failed and needed to be completely replaced. The good news in all of this was that Seth was very professional, quick to help us get our garage door to close & helped provide a reco for the replacement. The installation of the new door won't be until Dec 2021 but I'm leaving this review based off our initial service call and small repair until the main, new garage door comes in. I chose this company based on the Google reviews I saw and I believe they've earned all the best ratings due to this level of professional/courteous service. I'd reco them to anyone!

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A Response from: Patrick Behrens

Thank you so much for sharing your positive experience and recommendation! We are thrilled to hear you had a good experience with us! Thank you for choosing Precision! We look forward to working with you again!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Senior Technician: Seth Ottino
Review:

Justin was our service technician, and he came on a Sunday, the same day we had made the call. Our garage door opener was completely in repairable and we had it replace within two hours of Justin's arrival.

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A Response from: Patrick Behrens

Glad we could help, Ms. Cabot! Thank you for the kind review. We look forward to serving you again in the future!

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

Jaden came out to repair my garage door, which had jammed due to a bad cable. He was very knowledgeable, polite, explained what had caused the problem to begin with and offer a couple of solutions for me to select from for the repair. He was fast and did a great job. I’m pleased with the quality of service I received!

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A Response from: Patrick Behrens

Mr. Lewis, we are thrilled that you are pleased with the service you received! We strive to leave every customer happy and satisfied and it sounds like Jaden hit the mark with you. Thank you for taking the time to leave us a review. We look forward to helping you in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

We couldn't be happier with Precision Door, we promptly got an appointment at the perfect time, our technician Justin Peterson called ahead, arrived on time, and took care of our garage door concerns professionally, efficiently and with a smile. Highly recommended!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, John! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Precision Door installed a new garage door for me last August. I was having trouble with the opener. Called for an appointment. Was relieved to have prompt, same day service. Jaden was terrific. He explained about the sensor that had been slightly moved. He helped set up the myQ ap that I was intimidated to do on my own. So relieved. Precision is fortunate to have an intelligent, polite and personable employee such as Jaden. Hats off to Jaden and Precision Door Northwest Arkansas!! Thank you, Gail

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Jockers! Our goal is 100% customer satisfaction, and it sounds like Jaden achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Review:

We got new garage doors and garage door openers. We simply love the look of the doors and hoe smooth the garage doors now open. All installers were extremely professional and knew what they were doing. Like most things, we did have a few bumps in the road and Lee the Director of Operations and Kari worked with us through those. The quality of the work and the doors themselves are really good. Would recommend them to anyone.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

They were very nice and do excellent service, every time I've called they were always on time, I would definitely recommend them!

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A Response from: Patrick Behrens

Thank you for leaving us a great review and recommendation, Ms. Grimes! We are extremely appreciative that you have made us your go-to garage door company! We look forward to working with you again in the future!

Service Provided:
Garage Door Repair

Review:

I couldn’t be more satisfied with the whole experience provided by Prevision Door. Everyone at this business is knowledgeable, professional and very competent at what they do. From the initial visit with Aaron about my new doors through the install by Wesley and Andrew everything exceeded my expectations. I’m going to recommend them wholeheartedly to everyone. Thanks so much Aaron, Andrew and Wesley!

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Andrew, Aaron, and Wes are valuable members of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Service Provided:
Install Garage Doors

Product:
Remotes / Keypad

Review:

Outstanding service with amazing responses! Justin was very explanatory regarding what the issue was and gave me options for repair/replacement based on my needs. Everything was complete in just about an hour and Justin completely cleaned up everything from the replacement. Many thanks Justin!

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A Response from: Patrick Behrens

We are so happy to have Justin as a member of our Precision family! We are glad to hear that he left a great impression! Thank you for leaving a positive review, Aaron. We appreciate your business! Thanks for using Precision for your garage needs!

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
Review:

Had a fantastic experience with Precision today. The technician (Trent Dunn) was very professional, knowledgeable, prompt and took the time to address all our concerns. We ended up changing two cables and 12 rollers. I gladly recommended him on our neighborhood Facebook page after his visit.

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A Response from: Patrick Behrens

Thank you so much for your great review and recommendation, Ms. Lawson. We are proud to have such a hard working team, and we are happy to see our customers get the service they deserve. Thank you for choosing Precision and we look forward to working with you again!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Jaden was courteous and professional. I was impressed with his work ethic.

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A Response from: Patrick Behrens

Thank you, Roseanne for the awesome review. We are glad to hear you were happy with the service and your technician. Let us know if you need us. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I was very impressed by Precision and the services of Steve Colley, the technician who worked on our door. He was very knowledgeable, communicative and a pleasure to work with.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Slead! We are pleased to hear you have a positive and pleasant experience with Steve! He is very valuable to our team at Precision. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Patrick Behrens responded very quickly, within 2 hours, to my call for help to repair our garage door. The door had a broken spring and other issues making it unusable. He assessed the issues within minutes of his arrival, provided a detailed estimate of his proposed repairs, and once I approved he completed the repairs in minimal time...in total about 4 hours from the time I placed the call. Patrick was very professional and respectful. I highly recommend Precision and especially Patrick to anyone in need of garage door repairs.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Cook! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

Review:

Dayton communicated well and did great work. Will definitely be contacting the company for future needs.

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A Response from: Patrick Behrens

Thank you, Michael, for the kind review! Our goal is 100% customer satisfaction, and it sounds like Dayton achieved that goal with you. We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Justin was very nice & knowledgeable. He & his assistant worked well & quickly together. The artwork on the work van caught my attention. We had the motor, springs, cables, rollers & bearings replaced.

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A Response from: Patrick Behrens

Thank you for your wonderful review Mr. Morton! We take pride in providing the best possible service to our customers and are glad to hear that Justin and Trenton did that for you! We appreciate your business, The Precision Family.

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Excellent response time and service. Travis was a pleasure to work with.

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A Response from: Patrick Behrens

Thank you for your review Mr. Lapham, we take pride in 100% customer service satisfaction and we are glad we did that for you! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Repair

Review:

Andrew was a hard worker! I love my new doors, and would refer this company totally!!

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A Response from: Patrick Behrens

Thank you so much ! We are pleased that Andrew took great care of you. Your new doors look great !

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Setting up the appointment was effortless and the next day. Aaron came out and did a great job! Very detailed and efficient. We will use Precision in the future!

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A Response from: Patrick Behrens

Thank you, Stephanie, for the awesome review. We are glad to hear you were happy with the service and your technician! Thank you for making Precision your go to for Garage Door services! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Review:

Travis Hernandez came by and provided an estimate to repair/replace a garage door. Travis was pleasant, forthright and professional. He knew his craft, was focused and thorough. Definitely a keeper!

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Hellinga! Our goal is 100% customer satisfaction, and it sounds like Travis achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Precision Door should be proud to be represented by a person such as Travis Hernandez. He professionally installed our new opener as well as reprogrammed several remotes for another building. He evaluated 2 doors and provided recommendations. He was pleasant, knowledgeable, always on time, answered all my questions, and performed his job just as he said he would. Travis truly understands customer service, a seemingly rare quality these days. He is the guy you want to do your garage doors. 5 stars is not enough. Thank you Travis.

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A Response from: Patrick Behrens

We are so glad you are happy with your experience! We take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Outstanding customer service that exceeded my expectations. Travis listened to my concerns, performed a 25 point inspection and walked me through the findings. I went with a brand new opener. Travis completed the work and walked me through my new equipment. I can’t recommend Precision enough.

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A Response from: Patrick Behrens

Thank you, James, for the great review! We take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

outstanding!!!!!! he was polite knowledgable and very helpful. he analyzed the situation and suggested the best solution for our garage door. My husband googled your company and we would recommend your company because of Travis . Fabulous employee! please see bill to see what we purchased.

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A Response from: Patrick Behrens

Drew, thank you for taking the time to leave us a review. We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Our garage door that I had purchased from a big-box store was professionally installed a little more than a year ago. After several repairs, I was at the end of my rope. It was very frustrating when the opener wouldn't work properly, the buttons took several times to respond, the remotes needed batteries replaced far too often. I called Precision, and Travis was here within 4 hours to replace it. An hour later, Travis completed all of the work, programmed all of the remotes and the car, and gained a very happy customer. The moment the other opener has problems, it's getting replaced the same way.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

This was the second time Aaron has came out to help (lightening strike) and he is so helpful and professional. He added some surge protectors last time so it was a minor repair this time. I have had quick, professional service each time I have used Precision garage door service. Thank you.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Review:

Travis did a thorough inspection and showed me the items that he recommended replacing. Very respectful young man and I wouldn’t hesitate using this company in the future.

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A Response from: Patrick Behrens

Thank you for your positive review, Mr. Kerr! We are glad our technician left a good impression! Thank you for choosing Precision! Looking forward to serving you in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Spring broke and door needed adjustment. Precision made it out same day and fixed the door on the spot. works perfect now!

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A Response from: Patrick Behrens

Thank you for the great review, Dana! We do our best to provide great service as soon as possible. We are glad we could help! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Review:

Justin did a great job fixing my garage door! He explained what the problem was. He was extremely efficient and professional. I highly recommend Precision!

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Ms. Bohannon! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
Review:

I was very pleased with the service Aaron provided. He answered all my questions, and provided good advice. Aaron was at all times very professional in his dealings with me.

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A Response from: Patrick Behrens

Glad we could help Mr. Main. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618