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Read what people are saying
about Precision Garage Door in:

Bentonville, AR

Precision Garage Door of NWA & River Valley
has received 115 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Excellent response time and service. Travis was a pleasure to work with.

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A Response from: Patrick Behrens

Thank you for your review Mr. Lapham, we take pride in 100% customer service satisfaction and we are glad we did that for you! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Repair

Review:

Andrew was a hard worker! I love my new doors, and would refer this company totally!!

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A Response from: Patrick Behrens

Thank you so much ! We are pleased that Andrew took great care of you. Your new doors look great !

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Setting up the appointment was effortless and the next day. Aaron came out and did a great job! Very detailed and efficient. We will use Precision in the future!

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A Response from: Patrick Behrens

Thank you, Stephanie, for the awesome review. We are glad to hear you were happy with the service and your technician! Thank you for making Precision your go to for Garage Door services! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Review:

Travis Hernandez came by and provided an estimate to repair/replace a garage door. Travis was pleasant, forthright and professional. He knew his craft, was focused and thorough. Definitely a keeper!

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Hellinga! Our goal is 100% customer satisfaction, and it sounds like Travis achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Precision Door should be proud to be represented by a person such as Travis Hernandez. He professionally installed our new opener as well as reprogrammed several remotes for another building. He evaluated 2 doors and provided recommendations. He was pleasant, knowledgeable, always on time, answered all my questions, and performed his job just as he said he would. Travis truly understands customer service, a seemingly rare quality these days. He is the guy you want to do your garage doors. 5 stars is not enough. Thank you Travis.

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A Response from: Patrick Behrens

We are so glad you are happy with your experience! We take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Outstanding customer service that exceeded my expectations. Travis listened to my concerns, performed a 25 point inspection and walked me through the findings. I went with a brand new opener. Travis completed the work and walked me through my new equipment. I can’t recommend Precision enough.

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A Response from: Patrick Behrens

Thank you, James, for the great review! We take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

outstanding!!!!!! he was polite knowledgable and very helpful. he analyzed the situation and suggested the best solution for our garage door. My husband googled your company and we would recommend your company because of Travis . Fabulous employee! please see bill to see what we purchased.

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A Response from: Patrick Behrens

Drew, thank you for taking the time to leave us a review. We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Our garage door that I had purchased from a big-box store was professionally installed a little more than a year ago. After several repairs, I was at the end of my rope. It was very frustrating when the opener wouldn't work properly, the buttons took several times to respond, the remotes needed batteries replaced far too often. I called Precision, and Travis was here within 4 hours to replace it. An hour later, Travis completed all of the work, programmed all of the remotes and the car, and gained a very happy customer. The moment the other opener has problems, it's getting replaced the same way.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

This was the second time Aaron has came out to help (lightening strike) and he is so helpful and professional. He added some surge protectors last time so it was a minor repair this time. I have had quick, professional service each time I have used Precision garage door service. Thank you.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Review:

Travis did a thorough inspection and showed me the items that he recommended replacing. Very respectful young man and I wouldn’t hesitate using this company in the future.

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A Response from: Patrick Behrens

Thank you for your positive review, Mr. Kerr! We are glad our technician left a good impression! Thank you for choosing Precision! Looking forward to serving you in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Spring broke and door needed adjustment. Precision made it out same day and fixed the door on the spot. works perfect now!

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A Response from: Patrick Behrens

Thank you for the great review, Dana! We do our best to provide great service as soon as possible. We are glad we could help! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Review:

Justin did a great job fixing my garage door! He explained what the problem was. He was extremely efficient and professional. I highly recommend Precision!

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Ms. Bohannon! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
Review:

I was very pleased with the service Aaron provided. He answered all my questions, and provided good advice. Aaron was at all times very professional in his dealings with me.

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A Response from: Patrick Behrens

Glad we could help Mr. Main. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Review:

We had bought and had installed new garage doors and openers everyone was so nice and on time loved the doors. Then 3 weeks later lightning struck the house and they had to come back and replace one of the openers and added surge protectors. They have been so great to work with.

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A Response from: Patrick Behrens

Thank you for the great review Ms. Cole. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

I called for an estimate for new garage doors and openers, Justin called and came early and was so knowledgeable and helpful, he went over several options and made ordering so easy. So excited to get them installed soon.

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A Response from: Patrick Behrens

Thank you very much for the wonderful review, Barbara! We take pride in providing the best possible service to our customers, and we are happy to hear Justin did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Justin Peterson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Justin Peterson
Review:

Justin, our technician, did a great job. He was here within an hour of me calling to make an appointment. Damaged door is good as new!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

They came out, gave me a honest assessment and within 90 minutes had my entire system not only running, but running with modern upgrades that I was not expecting. Awesome job! Pur technician was top notch. First experience with garage door repair, will always call Precision!

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A Response from: Patrick Behrens

Thank you, Mr. Mahler, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Travis is the best!

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A Response from: Patrick Behrens

Thank you for the kind words, Ms. Owens! We work hard to meet expectations like yours, and we’re happy to hear Travis hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Travis was so kind, friendly, and thorough. He got us set up with a new garage door system a few months back. Our house was recently struck by lightning and Travis came to save the day again! I have been so pleased with the product and customer service. I would recommend Precision to everyone!

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Gentz! Our goal is 100% customer satisfaction, and it sounds like Travis achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Travis Hernandez was outstanding! Showed up on time, diagnosed the problem with a full explanation, and made the appropriate repairs without the need for a return visit. Very fast and very professional. I highly recommend Precision Door and can’t say enough about Travis.

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A Response from: Patrick Behrens

Thank you very much for the wonderful review, Mr. Hutson! We take pride in providing the best possible service to our customers, and we are happy to hear Travis did just that! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Tyler was awesome. Was very fast and friendly. Came out same day to fix a broken garage door! Very happy with this company and will use again in the future.

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A Response from: Patrick Behrens

Thank you very much for the great review, Ward Family! We are happy to hear Tyler provided you with excellent service and was able to solve your garage door problem. We look forward to providing you with excellent service in the future! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Our garage door operators were fried when lightening struck our home. At 9:30pm a guy answered the phone, took our information, sent a text, email and a technician introduction w/photo. The technician was very professional and knows the product he is installing. He kept us informed of our options on new garage door operators along with the warranty before the work began. Kept us informed of the schedule and pointed our several features on our new door operators. The area was left clean and the technician made sure we had all our questions answered before he left. This group is customer focused and quality oriented. I would call them again, and would recommend there services for any of your garage door needs.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Reams! Our goal is 100% customer satisfaction, and it sounds like Tyler achieved that goal with you. We want every experience to be "five stars"! We look forward to providing your with all your future garage door needs! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Love Precision Door! Friendly, knowledgeable, and skilled! Definitely recommend them to everyone!

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A Response from: Patrick Behrens

Thank you for the kind words, Tracy! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Review:

The Technician was very helpful in helping us choose the best garage door opener for our door. He was also very polite and courteous and very professional in getting everything installed in a timely manner. Steve was very professional and courteous and polite in doing the install and answering our questions. He knew exactly what we needed. I want to Thank him and you for sending him to our address.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Tim! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We had a weekend incident that resulted in our door not working and precision was very quick to schedule an appt and come out and repair our door in no time. Very professional, family friendly, personable and quick. Great experience and will definitely call them if we have any more issues. You can’t go wrong with precision door services.

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A Response from: Patrick Behrens

Thank you, Mr. Green, for the awesome review. We are glad to know you were happy with your service and your technician. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Precision has been great to work with. They have installed 4 sets of doors for me and I have been extremely happy with their workmanship. I really like the bio that is included when the technician is headed my way, it is a great touch!

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A Response from: Patrick Behrens

Thank you, Jared, for the kind words. It is always a privilege to be part of such awesome projects. We appreciate your business and look forward to the next one! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Travis did a great job. Very professional, timely and was in and out in a flash.

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A Response from: Patrick Behrens

We love to hear it, Mr. Johnson, and are glad to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I needed a quote on a door. The young man did a great job explaining your product. I went with a comparable door from another supplier based on price. When I told your sales associate that I had gone with another company, he said that he would be back to fix the door for broken parts. That was totally unnecessary. Your sales force needs to be coached on how to respond to rejection. Because of his remarks, I won't recommend Precision door.

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A Response from: Patrick Behrens

Thank you for leaving us a review, Ms. Dudley.

Service Provided:
Install Garage Doors

Review:

The tech was fast, courteous, and very competent! Great service, will recommend to my friends. Thanks!

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A Response from: Patrick Behrens

Outstanding! We love to hear it. We appreciate your business, Pauline, and look forward to serving you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I went directly to the internet. There you were, such a great looking and trusted company, and that five star rating! I knew I could't go wrong.

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A Response from: Patrick Behrens

Thank you, Kathy, for giving us the opportunity! We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Opener

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618