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Read what people are saying
about Precision Garage Door in:

Bella Vista Area, AR

Precision Garage Door of NWA & River Valley
has received 187 reviews, averaging 4.83 Stars:
1 2 3 4 5
Review:

This was our second time using you service. We find all of your employee's very courteous, thoughtful and understanding of our needs. Keeping us informed of arrival time, checking the system to find the problems and giving us the best possible price before starting to work. Giving us options as to what needed done and what could be done to get by. We will always use your service and recommend you to all who ask us.

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A Response from: Patrick Behrens

Thank you so much for your kind review! We are so happy you have had great experiences with our Precision family! We look forward to serving you in the future! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Steve Colley did one terrific job installing my new garage door opener!

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A Response from: Patrick Behrens

We are happy that you enjoyed your experience working with us, Mr. Rayburn! Steve is a great member of our team, and we are so glad he made a great impression on you. Thank you so much for leaving us a positive review. If you need us again, don't hesitate to call!

Service Provided:
Install Garage Doors

Review:

Great company, fantastic staff, excellent quality and installation. Highly recommend them!

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A Response from: Patrick Behrens

Thank you for the kind review and recommendation, Mr. Riedesel! We strive to provide the best service, and we are pleased that you had a good experience with us! Thank you so much for choosing Precision, and we look forward to serving you again!

Justin Peterson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Justin Peterson
Review:

Professional, prompt, courteous and knowledgeable.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Poulides. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Senior Technician: Seth Ottino
Review:

These guys came out same day and gave me a bid which did not change at the end! They kept me informed on when the door would arrive and then when it was being installed. The tech Wesley was informative and helpful! And when I couldn’t figure out how to set up my phone remote, he was patient and helped me do that! Very excellent service! Beautiful and quiet door!

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Pennington! Our goal is 100% customer satisfaction, and it sounds like Sheri achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Nothing but great things to say about the service. Had an old garage door opener where the belt snapped on Saturday January 8th. Placed a call today Monday January 10th in the morning and Justin came and saw us at 2:30pm. 2 hours later and I had complete new system on both doors. All newly replacement equipment with instructions. Overall, Justin was fantastic and super happy with the results!

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A Response from: Patrick Behrens

We are so happy to hear how pleased you are of our services. We will definitely pass along the kind words to Justin. Thank you for choosing us!

Justin Peterson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

We chose Precision, because we received wonderful service from you two years ago. Today's experience was also perfect. You answered the phone promptly and in person. Trenton introduced himself before he arrived. He was courteous and thorough. Even though the fee was more than we expected - the charges were perfectly explained, and we actually ended up with a better deal than we deserved, and now we have a lifetime warranty. We would recommend Precision for anyone needing a Garage door, or needing service on one.

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A Response from: Patrick Behrens

Thank you for the positive review, and the recommendation! We are happy to have you as a continued customer. If there's anything needed in the future, let us know! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

We backed out of our garage on Saturday and the door was not all the way up. Needless to say it was bent and would not go up or down. Precision Door sent out Anthony Birge and he stayed that evening until he got the door straightened enough that we were able to get it closed. He came back on Monday, worked taking the panel off, straightened it enough that he could get it working again. This technician is the greatest. Very professional, very meticulous and very friendly. We highly recommend Precision Door Services and ask for Anthony. Would give him 6 stars if we could. Thank you Precision and thank you Anthony.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience and your recommendation, Mr.Gunther! We value our customers, and always strive to give high quality service. We are thrilled to hear we hit the mark with you! Thank you so much for giving us the opportunity to help. If you need anything in the future, just give us a call!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

We called for service Tuesday morning and the repair man was here by 3p. He explained what the problem was with our garage door and took the time to make sure we understood the repairs and the costs. Very friendly, personable. Would recommend your business to anyone who needs help with a garage door.

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A Response from: Patrick Behrens

Thank you so much for the positive review and recommendation, Mr. Fisk! We are so happy that had a good experience, and we look forward to serving you again in the future. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

I chose PDS from a recommendation from a friend. Having just moved here from CO, I had to go by recommendations. I can't say enough about the customer service you provide. From quick response for garage repair, to then purchasing and having a new door installed, everyone I dealt with was knowledgeable, professional, and courteous. Garrett was awesome! Thank you for a job well done.

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A Response from: Patrick Behrens

We are so glad you had a great experience with Precision! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and we look forward to any further services you may need. Just let us know!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I saw your AD on tv. Called this AM for repairman. Your great company sent a fantastic repairmen within an hr. I have never had a service man at my home that worked so hard to fix my garage door ever. So very nice and couldn’t ask for anything to go any better. When he finished repairing my door, it is working fantastic. Please let him know how much I appreciate his hard work . Thank you for your prompt service . I do not have his name but you do snd please let him know have grateful I am for his hard work and promptness !!! Janis Corrales

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Corrales! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We will definitely pass on the message! We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

Review:

While I would love to give more stars we were not impressed with the service we received! Justin was super nice and seemed knowledgeable but I felt that he was more interested in selling us new doors vs fixing our current one! We can now shut our door but he did not fix the door for us to use it with the opener and we were charged way more then what we thought it would be. We did ask when we called the service center about how much it would cost and they said around $100. We paid $250 +….We had no cables broken, it was off track and the door was torqued but nothing snapped to be replaced. He did replace one of the rollers (but the old one wasn’t broken either) so still confused why the fix of the door was so expensive and it’s not fixed! He really is a great salesman but with a 20 min (possibly less) fix, $250+ is a little crazy on cost of service! Justin was nice I don’t want that to go unnoticed but the cost of the service call was enough for us to think about looking elsewhere for future service and possible purchase of garage doors

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A Response from: Patrick Behrens

Ashley , Thank you for taking the time to leave us feedback , as that is the only way that we can continue to grow into providing the best customer service available. We would also like to thank you for allowing us to meet with you in person to discuss your experience and reevaluate your visit. Your time is valuable, and truly appreciated.

Comment from: Ashley Herrington

I can honestly say that I was blown away with the customer service that we received. I got a phone call on Sunday after I posted this. They asked for a time to come up and take a look at the door. The director of operations and the lead tech came out to take a look at things. They also admitted to making a mistake and charging us for the wrong size door. When they came to our house this Wednesday they went over the problem and the fixes that were available. They arrived at 4:45 pm and did not leave until well after 7:30. They made sure the door was able to work but we knew due to the original damage we would have to spend some money fixing things. They also looked at our bigger door and showed us how horrible our builders contractor did on the install (a little over 2 years ago) and the same issues would need to be fixed. We didn’t want to purchase new garage doors and they didn’t suggest that. The came up with the best way to fix our current door. We will wait another week for the rest of the stuff ordered to come in but I can honestly say my husband and I were both happy with how they handled things the second time around and will be even more happy when we don’t have to worry about our doors anymore! I am so glad I was willing to give them a chance to make things right because they did just that! Thank you Lee bad Steve we appreciate you both!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Technician was very knowledgeable and the workmanship was outstanding look forward to using their services in the future we feel lucky to have had precision overhead garage door services do our work would highly recommend them to anybody

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A Response from: Patrick Behrens

Thank you for the great review and recommendation! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future!

Service Provided:
Garage Door Repair

Review:

Lee came and checked out the issue I was having and took care of it fast and easy. I will request him if I need further help on any repairs.

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A Response from: Patrick Behrens

Thank you for the kind review, Toni! We are glad to hear you were happy with the service and your technicians. Let us know if you have any other needs! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

From the time I stepped foot in the front door, I was treated like a superstar. This company IS customer service! I will never go or recommend another garage door company other than this one. Thank you so much.

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A Response from: Patrick Behrens

Thank you for leaving an awesome review and recommendation! We strive to give the best customer service and we are glad you noticed the difference! We are so happy you had a great experience with us. Thank you for choosing Precision! We look forward to working with you again!

Service Provided:
Install Garage Doors

Review:

Justin was personable, knowledgeable, punctual and overall a great technician. Fixed springs and provided future feedback.

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A Response from: Patrick Behrens

We are happy to hear Justin solved the problem for you. Thank you for taking the time to write a positive review! We appreciate your business and look forward to working with you again!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

I got service on the very same day I called! Steve came and easily fixed the problem and then went above and beyond to quiet the squeaks and educate us on to how to keep the door operating well. Thanks to all!

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. & Mrs. Heitzman! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Steve did a fantastic job of taking care of my garage door. He thoroughly examined the entire system, gave me several options, and even made professional recommendations for service and maintenance. The repair was fast and was exactly what I needed. Thank you Steve!

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A Response from: Patrick Behrens

Thank you, Mr. Bellamy, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know Steve left a great impression. Thank you for choosing Precision! If you need us, let us know!

Service Provided:
Garage Door Repair

Review:

We are very, very pleased with the quality of service provided by our technician, Steve. We appreciate the professionalism and quality of every interaction we had with the company.

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A Response from: Patrick Behrens

Thank you for your great review Jim! We take pride in providing the best possible service and are glad to hear Steve did that for you. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Justin was very professional. Explain in detail the problems and solutions. Will use him again.

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A Response from: Patrick Behrens

Thank you for leaving a positive review, Mr. Davis. We are glad you were happy with our services, and we look forward to working with you again!

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
Review:

A serviceman arrived an hour after I called and repaired the bracket. He was very pleasant and capable.

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A Response from: Patrick Behrens

Thank you for taking the time to leave a review for us. We strive for high quality service in an efficient manner, and we are happy to hear that you got that! Thank you for choosing Precision for you garage door needs!

Service Provided:
Garage Door Repair

Review:

Trenton was on time, very professional, and courteous. After the evaluation on the issue with the problem, gave us a couple options to choose from to get to a solution. He explained everything so we could clearly understand and was very efficient and thorough getting the repair completed. We are very please to have someone of this caliber work on our house/garage. We will call again for the second stage of this repair (when the motor fails), and hope to have Trenton work with us again, Thank you.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review. We are so appreciative of you giving us the opportunity to service your home. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Steve was terrific! We are excited about not having to worry about the door operation, for a long time, with all new parts installed. Kudos to Steve for his knowledge and expertise; he’s a very pleasant gentleman and most efficient. Thank you for sending Steve to take care of us!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Steve on our team, and even better to hear that he takes great care of our customers. We are so happy that you are happy with our service!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Justin did a very fine job, both in explanation and work. If i ever need any further work on the opener i will call for him. everyone in the company (Precision door serv. rogers,ar) was very nice and up front with me. thanks to all andy pierce

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Justin Peterson Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

I definitely wanted to give a great review to our technician that came out today. He was timely and caring. He wore his mask every time he interacted with my son and I. He even asked if he could remove his mask when working in the garage by himself! To which I said of course. I appreciated how informative and willing to set up a plan for our service. I had seen some great reviews for Precision Door Service so I knew this was the business to call. Your technician confirmed that great service today. Thanks for hiring great people!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Kiah. It is wonderful to have great people on our team, and even better to hear that they take great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Alex came out the same day and fixed the issue in a very short amount of time.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Long. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Travis was our technician and he was awesome! Polite professional, knowledgeable and a quick service call!

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A Response from: Patrick Behrens

Thank you for your review Sara! We take pride in 100% customer satisfaction and we are glad to hear that Travis was able to help you with your garage door needs! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Our sales rep/installer was a real pro! He was very helpful and knowledgeable. If I hadn't trusted him we would have bought somewhere else.

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A Response from: Patrick Behrens

Thank you so much for your review Mr. Lohr, we are happy to have Steve on our team and glad that he was able to help resolve your garage door issues. Best regards, The Precision Family.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I chose Precision door because of the quick response and excellent customer services. I would give this company a 5 star review.

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A Response from: Patrick Behrens

Thank you for your review Patty! We pride ourselves in giving the best possible service to our customers. We appreciate your business! Best regards, The Precision Family.

Service Provided:
Install Garage Doors

Review:

Aaron Hart did our opener replacement. Very professional. I would recommend him to our friends

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A Response from: Patrick Behrens

Thank you for your review Mr. Hixon. We are happy to hear Aaron was able to help you get your garage door up and working properly. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618