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High prices & High pressure salesman trying to sell products we didn’t need. Another company did the work we wanted for 1/10th the cost!

- Mike

Thank you Mike for taking the time to leave your review. We need feedback from our customers, both good and bad, to improve our business. We only wish we would have received the review at the time of our service rather than 4 months after we had been to your home, perhaps then we would have been more able to help you become a satisfied customer. We never like to hear that a customer would feel pressured into any decision, as it is our practice to show you the worn parts before ever recommending replacement. Most garage doors are made up of a system of 2 springs, pulleys, rollers, cables, hinges and assorted nuts and bolts. When a part fails, whether it be due to lack of maintenance, the amount of usage, or other contributing factors, it is common to find additional items associated with this failure. I did look over the photos and safety inspection we had completed while in your garage. Your door unfortunately had numerous failing parts including but not limited to a broken spring, damaged cables along with worn center and end bearings. It is always a homeowners choice as to which option they choose, but for homeowners staying in their homes, the best long term solution is to fix the system as a whole, rather than piecing it back together over time, as old parts can drag down the life of new parts. Although everyone's budget and situation is different, our customers over the years have spoken and seem to appreciate our transparent, honest and educational approach. Ultimately, we are pleased to know that you did get these items repaired, as they were potentially dangerous and of serious concern. We would also hope you would consider us in the future should there be the opportunity. Just let us know how we can help. Sincerely, PDS of NWA

Very friendly, quick service. Came out at the beginning of time frame given. He was so patient and kind explaining everything and with my kids questions. I would highly recommend and use them again in future!

- Patrick

Thank you very much for the kind words, Ms. Hawkins! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Precision Door did a great job replacing my damaged garage door. All of their personnel (Steve, & Justin at initial service and Wes the installer) were very personable and courteous. The company sent me info. about their employees and they called before their arrival. I appreciated the good communications including prompt answering of phone calls and getting things scheduled. The new door looks and functions great? I would not hesitate to recommend their services. Great job! Thank you.

- Morgan Barber

Thank you very much for the wonderful review, Morgan! We take pride in providing the best possible service to our customers, and we are happy to hear Steve, Justin, and Wes did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Justin was very thorough in pointing out everything on the door and how it works. He explained exactly what he would do to fix the door. It works great now. I give them 5 stars.

- Glenn Beall

Thank you for the great review, Glenn! We are happy to hear Justin provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family