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Kevin Richter
Tech ID#: 11
Reviews: 16
Average: 5.00 stars
Background: 10/3/2018

Kevin Richter

Technician
Kevin Richter has received 16 reviews, averaging:

Kevin Richter's Bio:

Kevin recently joined Precision when he moved to the NWA area from Madison, Wisconsin with his wife, 4 adopted children, and parents. This area was agreed on as the best area for everyone to escape the cold northern winters but still get all 4-seasons. Along with his love for working with his hands, he brings over 16 years of successful Customer Service and Management experience from a luxury auto dealership along with him to the Precision team. When he is not busy at work delivering a 5-star customer experience, he enjoys spending time with his family in the local parks, riding his mountain bike exploring the local trails, and making home brewed craft beers. He is also working on his conversational Spanish to be able to further assist our client’s needs. Kevin loves meeting new people and prides himself on his strong Customer Focused work ethic and being able to handle even the most difficult situations with a smile.
Review:

On time! Professional Service. Would call again.
B. B.
A Response from: Patrick Behrens

Thank you for the awesome feedback B.B.! We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Broken spring cars inside of garage.
Claudia McCoy
A Response from: Patrick Behrens

Happy to help Claudia. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Kevin from Precision was very professional and came out promptly to help us when our garage door broke late one afternoon. Kevin stayed into the evening to complete the repair. He was cordial and explained everything he was repairing. Great experience!!!
Tim Clark
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I can’t say enough good things about this experience. Same day service. Quality parts. High end professionalism. Kevin was our technician and we couldn’t be more pleased. Will definitely refer to others and use again if needed.
Seth McKinzie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Kevin was nollegable with my problem , favorable cost , left with door working better !
Randy Boysen
Service Provided:
Broken Garage Door Spring Repair
Review:

Very satisfied!! A spring broke on one of our garage doors so I contacted Precision Door for repair. Kevin came out that same day (a Friday) and he was great! He examined everything and presented me with different repair options. He was very professional and took the time to explain all options in detail and the benefits of each one...everything from just replacing the spring to installing new openers. My wife and I have been wanting "quieter" openers for some time now, so we chose to have a complete rebuild done w/new belt drive openers - they're awesome! (Note - Kevin did not try to "push or sell" us this option.) Like I said at the beginning of this review - Very Satified! I would definitely recommend Precision Door.
Tony Ford
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Did a great job. Repaired garage door and installed a new opner
Jim B
A Response from: Patrick Behrens

Thank you Jim for taking the time to leave feedback. We are glad to know you were happy with our service.We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The technicians were very knowledgeable and courteous. They explained the problems and gave me options on what I wanted them to do. Very professional!
William Goudeau
A Response from: Patrick Behrens

Thank you Mr. Goudeau for sharing your feedback. We are so glad to hear your experience was a positive one. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great service! Extremely fast, professional and friendly. Completely buttoned up. Highly recommend Precision Door NWA!
Dennis Wewers
A Response from: Patrick Behrens

Thank you Dennis! This is exactly what we want to hear. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Good service, Kevin replaced 2 springs.
Dean Mechels
A Response from: Patrick Behrens

Thank you Dean for the kind review. We are glad to know you would recommend us. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Precision Garage Door was a refreshing change from my normal experience with service businesses. The representative was very thorough with his assessment of the problem. He gave us three options as to the detail and expense would be, and finished the job very efficiently. We definitely will use Precision Garage Door the next time we have a need.
Temple Igleburger
A Response from: Patrick Behrens

Thank you Temple for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Service tech was very professional, and performed is work with expert detail.
Charles Johnson
A Response from: Patrick Behrens

Thank you Mr. Johnson for the great review. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called after searching the internet for garage door repair companies. I was pleased that someone could be at my home the same day I called. Kevin, the service person, was very pleasant and professional. He explained everything that he did and offered suggestions. Kevin was wonderful and represented your company very well.
Kent Matayo
A Response from: Patrick Behrens

Thank you Mr. Matayo for offering your feedback. We are pleased to know you were happy with your service experience. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Repair
Review:

I give Precision a 5+ the tech was very professional and explained everything plus took pictures and showed the differences. He was very complete in checking everything. He went way above and beyond just repairing the remote controls. He checked everything on the garage door. He found wires that were in need of replacement and he took care of that as well as realigned the door to help it open up easier and to protect it. He lubricated everything and made sure before he left that the garage door and the openers were working as best they could. He explained the need for possible future repairs and was very helpful in explaining everything to me. We chose to go with the least expensive repair at this time and he had no problem and was very pleased to do as we asked. He was fantastic! I will never use anyone else but Precision as long as they have employees who are honest and complete in their work. I watched him checking on everything. He was the best! Thank you for helping me to get my garage door openers working again and for the extra care taken to make sure I was safe. Mary
Mary Blake
A Response from: Patrick Behrens

Wow! We are truly humbled by this review Mary. Thanks again for entrusting us with your project. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Repair
Review:

An accident in my garage knocked my door off track and damaged some parts.I called Precision bc it had good reviews online. Kevin called me back and came the same afternoon. He worked until the job was finished at 9 PM. He also did a good job of explaining what parts were needed and why. It works smoothly and quietly now.
Mary Pablo
A Response from: Patrick Behrens

Thank you Mary for the great review. We will always stay until the job is done right, even if it's late into the evening. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

Precision came to my house to repair a broken spring. The technician arrived on a timely basis, identified the problem and explained additional services that he could provide. He did so without any sales pressure. He did a great job of explaining what he was going to do; and afterwards walked me through the project. I would highly recommend them.
Jim
A Response from: Patrick Behrens

Thank you Jim for the great review. We are glad to know you were pleased with Kevin and your repair service. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs