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John Gallerano
Tech ID#: 2
Reviews: 35
Average: 4.97 stars
Background: 12/27/2017

John Gallerano

Technician
John Gallerano has received 35 reviews, averaging:

John Gallerano's Bio:

John Gallerano is a proud Veteran of the U.S. Army and a Certified Technician through the "IDEA" (Institute of Door Education and Accreditation). He brings to Precision over 7 years of experience and knowledge in the garage door industry. He is married to a loving wife and they have 2 amazing dogs, (black lab and Husky/lab mix) which are like their children......... (4 legged of course). John was born and raised in Houston TX, but lived in Colorado Springs, after his military days and that's where he met his lovely wife of over 7 years. After finding his niche in the Overhead Door Industry in both Colorado and Texas, John and his wife made the great decision to relocate to the Northwest Arkansas area to enjoy a more laid back, slower pace of life. Outside of work he loves to spend time outdoors with his family and has come to enjoy all that the Northwest Arkansas area has to offer. He also enjoys sports, grilling and smoking barbeque. He loves meeting new people and prides himself on providing first class service to his new neighbors, who also call Northwest Arkansas HOME!
Review:

I'm a first time customer and was surprised they came out the same day within 2 hours of my call to them. Great service and great technician!! I will call them again.
Brian Sieg
A Response from: Patrick Behrens

It was truly a pleasure working with you Mr. Sieg. We appreciate your business and wish you and your family a very happy Easter! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Repair
Review:

I am pleased with the repair work John did on my garage door. I appreciate the prompt service and I would highly recommend Precision Door NWA.
Carolyn Whitlow
A Response from: Patrick Behrens

Glad to hear it Carolyn. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair
Review:

Serviceman was prompt and I assume did a good job (this was a duplex I own). He was great to let me know what was going on and worked out time with tenant.
Anne Burke
Service Provided:
Garage Door Repair
Review:

John was very friendly , new all about the products . Would recommend Percision to others.
Kathy Trammell
A Response from: Patrick Behrens

Thank you Kathy for taking time out of your day to leave us this feedback. We truly appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Called yesterday about my garage door spring breaking. John and Kevin came out first thing this morning and got it fixed quickly and did a great job. John was a super nice and friendly guy and we had a few good laughs too!
Misty Smith
A Response from: Patrick Behrens

Great to know Misty, so glad we could help. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 stars. Technicians were very friendly and helpful. I would recommend them and your company to anyone. Thanks for your prompt service.
Helen Heathman
Service Provided:
Garage Door Repair
Review:

John was extremely friendly and efficient. I would highly recommend him to others
Nan Thompson
A Response from: Patrick Behrens

Thank you Nan for the great review. We will certainly pass along to John just how happy you were with your service. We appreciate your business and thanks again from all of us at PDS of NWA!

Service Provided:
Garage Door Repair
Review:

I would highly recommend Precision Overhead Doors. Before the tech got there, I had a text message giving me some background on my technician and a picture. John did an awesome job fixing my garage door. He was friendly, courteous, and professional. Thanks John!
Shara Guest
Service Provided:
Garage Door Repair
Review:

John Gallerano is the best! Outstanding customer service, very personable, and super knowledgeable! Came to the house very quickly, with outside the box solutions to fix my problem. He saved the day! Thanks John and Precision. I will be calling you for all my garage door needs!
Kristin Hvizda
A Response from: Patrick Behrens

Thank you Kristin for the kind words. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

I was very impress with your Tech John! He was polite, considerate and professional. He was extremely knowledgeable about my door and made a minor adjustment for me. When I have anymote trouble I will call Precision for your business.
Jerri Lane
Service Provided:
Garage Door Repair
Review:

John was very courtious and professional. He provided great explanation and has the client "at heart."
James Morrison
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I will definitely write a follow-up review after service is completed tomorrow, but just had to say how pleased I am with everything so far! John obviously cares about providing excellent customer service, he gave me different options for my repair work and NO pressure! I am confident I will be satisfied with the results!
Terry Richardson
A Response from: Patrick Behrens

Thank you Mr. Richardson for taking the time to leave us this review. We are proud and humbled to be your choice for Garage Door related issues and equally excited to be part of your project! We appreciate your business and look forward to serving you! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

I was very happy with the service provided. John Gallerano arrived within two hours of the time I placed the call. He was very professional, friendly, and polite. He replaced the garage door opener, the rollers and spring, and made corrections and adjustments. The garage door works great now!
Diana Lagerstrom
A Response from: Patrick Behrens

Thank you Diana for the awesome review! We will certainly pass along to John, just how happy you were with the service. We appreciate your business and thanks again for choosing Precision! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Good product, great service
Mark Hill
Service Provided:
Garage Door Repair
Product:
Springs
Date: 06/18/2018
Garage Door Repair
,
Review:

Great meeting with JOHN this morning
Rob Farinholt
Service Provided:
Garage Door Repair
Review:

John installed our new belt drive opener on one of the HOTTEST days to date without even taking a break. The temp in my garage was a sweltering 97 degrees. He first inspected my original door installation, checked everything over, then gave me 3 estimates for me to chose from. He is the most professional and knows his product very well. We are very pleased with the installation, and know that John sleeps well knowing that we are happy with his great work and quality job.
Kenneth Klotz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great door,great service, order written by John, and all the options explained. VERY FREINDLY young man. Your records will indicate that the installation occured while I was back in Kansas.
Daniel O'Connell
A Response from: Patrick Behrens

Thank you Mr. O'Connell for the great review. We will certainly pass along to John just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision Door was able to come out the same day I called, even on a weekend. John from Precision Door was very courteous, professional and did the job right (including clean-up!). I would call them again for any of my garage door needs and recommend John for the job!
Shanna Morris
A Response from: Patrick Behrens

Thank you Mrs. Morris for the great review. We pride ourselves on the exceptional level of service we provide to our customers and are so glad to hear we hit the mark with you. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Five stars! Both technicians were great!!
Jennifer Murray
A Response from: Patrick Behrens

Mrs. Murray thank you for the kind review. We apologize you did not have a positive experience with the last company, but are pleased you gave us a shot. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair
Product:
Opener
Review:

John was good, precious and meticulous
Amit Shee
A Response from: Patrick Behrens

Thank you Amit for the kind words. We will certainly pass along to John how happy you were with the service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John was awsome will recommend to all my friends and neighbors . You have gained a life time customer .
Dean Anderson
A Response from: Patrick Behrens

Thank you Mr. Anderson, that's great to hear! We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Did good job
Sterling McDade
A Response from: Patrick Behrens

Thank you for the feedback Mr. McDade. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
Review:

I chose them based on the reviews. They’re the best. John G, the tech that worked on our garage door is the best!
Celino Renales
A Response from: Patrick Behrens

Thank you Celino for the kind words. We are so pleased to know you were happy with your service. We're here 24/7, so please don't hesitate to give us a call in the future if you need us. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Review:

5 stars!
Donna Hutchinson
A Response from: Patrick Behrens

Thank you Mrs. Hutchinson for the kind words. We are so pleased to know you were happy with your service and with John. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Date: 03/12/2018
Install Garage Doors
,
Review:

Doors are beautiful. Wes was very polite and did a great job with the install.
Jeremy Merritt
A Response from: Patrick Behrens

Thank you Mr. Merritt for the kind words. It was a real pleasure working with you and being part of your project. We appreciate your business and hope you love your new Doors as much as we do. Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Service from start to end was great. I was informed at all times and people were on time with appointments and work. Wes did an outstanding job on install and was very knowledgeable about product and showed me all the ways garage doors could function. I would highly recommend Precision Doors for all your garage door needs.
Les Humphrey
A Response from: Patrick Behrens

Thank you Mr. Humphrey for the fantastic review. We are extremely pleased to have worked on such an awesome project and to have been part of building your dream home! We appreciate your business and hope you enjoy those new Garage Doors and Openers! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

This is the best experience we have ever had fixing something in our home. John was the best person we have ever dealt with. Highly recommended company.
Rudy Bunt
A Response from: Patrick Behrens

That is Awesome to hear Mr. Bunt, We sincerely appreciate it! We appreciate your business and look forward to serving you again in the future. Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

John was out installer and he was great. New door is almost too quiet. I have to look to see in it is working. Can barely hear it going up while you are in the garage.
John Henry
A Response from: Patrick Behrens

Thank you Mr. Henry for the great review. We are so glad to hear you are loving that new Garage Door Opener. We appreciate your business and look forward to serving you in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very pleased with the promptness and professionalism of the company overall. The tech John throughly explained service and expectations before and after service. I highly recommend this company. I have paid less for a broken spring in the past but John recommended replacing both springs to help with the life of the springs. I was very pleased John was able to provide a discount also.
Rick Flores
A Response from: Patrick Behrens

Thank you Mr. Flores for taking the time to offer your feedback. We are very pleased to hear you were happy with the service. As for your replacing both springs, this is a common best practice within our industry, unfortunately some of our competitor's business models revolve around coming back repeatedly - which is not only an inconvenience for you, the customer, but ultimately will result in replacing the door as a whole. As a business, we thank you for allowing us to fix your problem properly. You will be much happier with the outcome and we can walk away knowing your door is safe, secure and reliable for years to come. We appreciate your business and the opportunity to educate you about the largest moving object on your home. Sincerely, Your Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

prompt would call again
Vivian Mathey
A Response from: Patrick Behrens

Vivian, Thanks for entrusting us with your Garage Door and Opener issues. We appreciate your support and look forward to serving you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
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